This place is so horrible. I just went in there to book a ticket for my mom and brother. Prior to this my mom called and the lady told her the amount for the tickets which was the price of both tickets when it was actually the price of one. She did not clarify this to my mother correctly. This lady literally picked the highest price ticket and told us it was the lowest. When I went to the agency I had to go back and forth to the bank because this lady said she already confirmed one of the tickets and said we had to go through with it. I was so confused because I never put down a deposit to hold my tickets. This lady said that there was nothing that can be done and we have to purchase the ticket. My mom said she did not want to purchase any tickets anymore due to the price. So I had to purchase one ticket for 1,478 and then I had to pay a cancellation fee for TWO TICKETS. I DID NOT PURCHASE TWO TICKETS. I got scammed. This is the worst travel agency. Mean while I was talking to this lady the whole time at the travel agency she kept picking up her phone and talking to other people while trying to talk to me. This is ridiculous. She wouldn’t of made this sort of mistake if she gave me her full attention. Very rude and unprofessional. It’s so disgusting. She is so disgusting. Additionally, my brother called to reason with the lady and she was so rude to him over the phone. It was very unprofessional. She feels like she can talk to people however she wants. This place is a literal scam and deserves to get shut down or looked into. Everything was just so suspicious. I do not recommend this agency to anyone and I will continue sharing with everyone about my horrible experience at this useless place.

A few months back, I was preparing for a trip, only to discover about two days before I left that my second flight arrival time was delayed. This affected the third leg of my trip. I called Yulini Travel Agency and was assured it will work out, I won’t have to overnight and to go ahead as planned. Needless to say I was skeptical because it was over a weekend. I started my trip preparing mentally for overnight accommodations. As I was boarding my second flight, to my relief, I received a text message with flight details from Nirmala that the third leg of my trip was confirmed on a later flight. Yes, they made it happen above and beyond. I highly recommend this travel agency and they have a great sense of humor which diffuses related travel stresses. :)

Yulini has a very professional team, they booked my 4 days 3 night trip to St Lucia. Flights on Jetblue was on time both legs with not issues. Resort: Mystique by Royalton St Lucia was absolutely wonderful. While the property was smaller than other, this was great for access to beach, pool, restaurants, bar, etc. Service was excellent, everyone were very friendly. While the property was a bit dated, the rooms were very nice, spacious and very clean. I absolutely recommend this trip for anyone who wants a quick get away.

DONT NOT DO BUSINESS HERE !!! This place is a complete rip off. My grandmother purchased a trip they charged her double the flight. I called Sunita and Bobbie and got the same flight at $239 cheaper. I understand eveyone needs to charge a fee to stay in business but taking advantage of the elderly isnt a way to conduct a business. I asked my friend who referred me to Yulini to double check his price and the same happened to him aswell no loyalty to long time customers. Avoid Avoid Avoid !!!

Unreliable staffs , always making some form of mistakes while trying to fix the issues rather than talk about it they would hang up phone. I booked a flight from Guyana to jfk for the 10th October 2018 (none stop) on the ticket it said 1:pm check in after calling in the morning of to confirm the flight etc i was told the flight was 1: am , trying to get back a flight none stop was unable to . This is my 2nd encounter with this agency .

Time is money . If you're a serious businessman and don't have time to waste on useless flight documentations and making adjustments with people who move slow . Just speak with agent Natasha . Especially when you have to change flights and do cumbersome thinking . This agent will baby everything for you better than your secretary. Yulini service recognizes your importance and you get pretty good perks using them alot.

Very reliable, professional and knowledgeable staff. I don’t recall the name of the individual that helped my mom but she was amazing with everything (I believe it’s Roshani) unfortunately my parents had to extend their flight, Natasha was very prompt with helping extend their flight, she even helped us get a cheaper flight by moving it one more day. Yulini travel is very for fortunate to have such amazing staff.

I’ve been booking with this travel agency for the past 15 years . And so far they always showed up for me via WhatsApp, phone calls etc . And are always available to assist at any given time after working hrs which is a plus. Courteous, reliable, very efficient and prompt . Nirmala thanks to you and the others a million and kudos to all of you hard working and committed staff. Keep up the good work .

This place saved our vacation big time. I foolishly did not read my ticket correctly and missed my flight. Yulini Travel was able to book me for that same night and take care of everything for me, all I had to do was show up at the airport for another flight she squeezed us into. I would never make the mistake of booking something on my own ever again! I trust her more than I trust myself!!!

I have worked with this company for over 20 years. Their professional and friendly demeanor was always leaving me appreciated . I’m always confident that they would served my travel needs and I would go to my destination and have a great time and have a safe return, because my travel needs was taken by care of. Thanks you Yulini for great service over the years.

This place is horrible! The owner is terribly rude. She feels like she can talk to you however she wants if she doesn't get her way. Hello!? Your job is to HELP me, not insult me. They charge you the highest prices they can find and then tell you it's the lowest. Go somewhere else and avoid this place like the plague. Terrible experience.

My experience doing business with yulini travel agency' good I have doing my business with Ms Natasha she is very kind to me and my mom I will share around more information about the yulini travel agency you guys are doing the best keep it up very good customer service Natasha keep up your good job God bless

Using Yulini travel service for the first time.I can see why they are in business for such a long time. Agent Nirmala was very helpful,kind,understanding and patient with me until i got wat i wanted. I will definately use back their service. …

Very professional, I'm always able to get in touch with a worker. I have been using this business for years and I will continue to use it always. The best part is how they check in on you to see how your experience was when you get back home.

Best travel Agency in Queens! Great staff ! Have been doing business with Yulini for over a decade. Service is on point with courtesy and on time with the best prices and super friendly staff. Will recommend without any hesitation!

I had second thought when going to this place, because of a past experience The service I receive from this please today was excellent The staff is super nice and they go above and beyond to get me a last minute flight.

Professional, courteous and most hardworking folks . Always ready to listen for short comings from the airline. I will always allow them to handle my travel needs and will definitely recommend my friends and family

Always get my tickets from them great staff and very attentive everytime you call always willing to help and polite even yulini herself would help and take care of you they have a wonderful customer service

Nastasha was super helpful and professional with booking my ticket. I had limited time to book a ticket, she went above and beyond to help me find a ticket. Great experience with this company.

Yulini and her staff are very friendly and helpful, I always get want I want and come out of the office with a smile on my face. Thanks guys especially Nirmala and keep up the good work.

I greatly appreciate the patience and sincere dedication of staff Natasha to help me get my ticket. She has shown great professionalism and likeness for her job. Well done S. Lorick

Have been using Yulini for years now and I'm very pleased with their service. The staff are super helpful and friendly. Keep up the good work Deserving of 5 Stars all the way …

A very pleasant and professional establishment. The staff goes above and beyond in assisting its customers. Have been using their services since 2021 and haven’t been disappointed.

Best travel agency in queens. Super helpful, answers all your questions and gets you fantastic deals. Call anytime, she always returns your calls. Been going there for 10 years now

This is simply the best travel agency I have dealt with. No hmmms and aahhhs, got exactly what I asked for. All done telephonically. In today’s world, what else do I want.

Best travel Agency in Queens! Great staff ! Natasha goes above and beyond getting my tickets ready. They are always a phone call away to get you to your destination .

They girls there are very friendly and sweet always willing to assist you. They look for flights with the best price. I highly recommend Yulini Travel Agency.

This is definitely the place to book your travel! Staff is always friendly and willing to answer all questions concerning vacations, emergencies etc.

Great, knowledgeable and helpful staff. Been using this travel agency for more than 15 years. I want to say thanks for your excellent service guys.

Very friendly staff especially my friend Nirmala that always get the best deals for your needs .. check them out for your next vacation getaway.

Over the years I have been using Yulini Travel Service, and I am pleased with their services, what a great team, Excellent Customer Service

Excellent experience with this travel agency. Staff was professional, polite and very helpful. Would definitely book with them again.

The staff is always very friendly, they listen to the voice of the customer, and are always going beyond to help the weary travelers.

I was overwhelmed in purchasing my tickets. Nirmala made it as easy as a walk in the park with great deals. Awesome service.

Have being able to get my destination tickets booked early and for a great price. Its beyond my expectations.

Worst travel agency they do not help there customers when they are in a bind. 3 charges for one flight crazy

I would had very prompt and reliable service every time I call for assistance. Excellent customer service.

Very friendly staff, especially Nirmala, she’s so patient and friendly ! My number 1 travel service …

Good people . Very helpful. Dealing with them since last year no problem at all. Best ever . Thanks

The very best, very very reliable and affordable. Would not go anywhere else but Yulini travel...

Awesome! Yulini helped me out when I was in need of an emergency flight they are great!

The agent Natasha was very knowledgeable and helpful.. give me they best advice.

Excellent customer service. Everyone know what they're doing. Great deals here.

Friendly staff…. Love the service that was provided to me. Safe and convenient

Wonderful Service and great staff to work with.. Keep up the good work girls!

Very rude and don’t understand customer I wish I never went there

The are very helpful an nirmala is very very sweet an helpful

They charged my mother in law $200 more Way over priced !!!

Customer service is excellent, staff is very professional

Very friendly staffs and very good customer services

Great service and always pleasant best travel agency

definitely all guyanese women is rogers baby mother

Really friendly staff. Always willing to help.

Very progressive and efficient service!

courteous staff, friendly environment

Great service on a last minute flight

great staff, a very helpful agency

Great staffs, customers friendly.

Good service and very reliable.

Great service and very friendly

Horrible! Way over priced ...

Very intelligent staffers

Cheap and reason tickets

Great staff and service

Staffs are very helpful

Great,Great Service.

Very friendly stuff

Excellent service

Too xpensive

Excellent

Excellent

Good!

Good