Unfortunately I've had to remove a wonderful review written about 2 yrs ago - A very regular & satisfied customer since about 2014 - the experience was always amazing, staff gorgeous to match the clothes. For someone who did very little retail I truly only went in for the experience. Last year however I purchased a pair of boots, wore them once to an event & noticed the leather was peeling off at the tip - I did not remember where or why this would have happened & even though it could have why is the leather peeling? I have boots in my wardrobe 20yrs + & although scuffing occurs due to wear none of these boots have leather that peeled & given I take so much care for my wardrobe with protection & storage etc. I alerted the store immediately & only after follow up on my behalf did I go in for them to be sent away. Zimmermann did not take any responsibility full or part & this just made me sick. I have sat with it for a few months & have not worn them since & will not. Last week I wrote again to the store because honestly it is just not right. Prompt response but are only willing to apologize & nothing more. No responsibility or wanting to make the experience better for both parties - won't be stepping inside again, I believe people should stand by their ethos or don't have one, I may be the minority but you've lost this minor business from me. Extremely disappointed that a review has to be written for a possible change in behavior. But if that's how you want to play -

Went in there today to have a browse as I’ve been a long time admirer of the brand and was looking to purchase a dress in the near future. Within 5 seconds of walking in there, I was asked if I needed assistance, I said no thank you and that I was just having a look for the time being. The woman then proceeded to nod then look at my bag and make a very obvious judgmental expression (which was just a little too on the nose from a brand like that) Moral of the story: don’t go into Zimmerman if your bag has tassels, otherwise you may be treated like an unruly peasant.

Beautiful boutique store specialising in luxury summer design wear in linen,cotton,silk fabrics exclusively designed! Cover all four seasons too! Have a range of accessories available too!

Eliza has great customer service and was very helpful and kind. She was great at recommending something I might like and is a great person.

Customer service is 10/10 at Zimmermann Adelaide, highly recommend shopping at this store.

I’m basically in love with every woman that has ever worked here

The store assistants are patient, genial and down to earth.

Lovely attentive staff, willing to help. Rare find!

The assistants are all very lovely and helpful :)

Love love love it