Jasmine and Ava were incredible! We were just coming in to look and the service and products incredible. Jasmine allowed us to take our time exploring and graciously answered all our questions. And Ava helped make the checkout process seamless. They were informed, friendly, and the experience was wonderful!

Came in randomly to see if my torn chain can be fixed without having the warranty book on me. Eva did everything possible to find me in the system to have the repairs done. Very thankful for her kindness and best customer service provided to me! Anna P.

I got my engagement ring and wedding bands here I’ve been visiting the Topanga location for 7 years, always seeing the familiar Faces of the employees who give you the warmest costumer service Thank you Eva and Jasmin for all the attention and help

I’ve had a nightmare of an experience trying to purchase my wedding bands. I spent 2 weeks calling every other day and my transactions would process and be canceled due to some IT issue. Countless representatives, countless hours trying to

I came to pick up my bracelet today, after sending it out to be fixed. Upon receiving there was an issue with the piece, and the manager Jasmin immediately said she would be sending it back to make it right. I greatly appreciate that she

Went in for an alterations for a necklace that didn't fit. I was immediately assisted by Jasmine, the store manager. She listened to my concerns and was able to assist me with the alterations the same day. She was extremely attentive to

Amazing customer service by the older lady helping my fiancée and I when we were here yesterday. We came to Zales to look at their wedding bands selection. I personally never step into a Zales but I was very amaze by the amazing custom

Jasmine along with the staff have been incredibly helpful in both engagement and obtaining a wedding ring. The entire staff is very knowledgeable an answers all questions couldn’t be more excited an my fiancé loves both rings. Thank you

I have made multiple purchases from this in-store location. Professional, courteous, and knowledgeable staff. The Store Manager, Jasmine, is very passionate in providing a customizable client oriented experience. I found her team

Eva was fantastic!!! She was extremely patient and professional. She helped me to reinstate my original contract and cleaned my ring while instructing me on future care. I am proud to be part of the Zales family!!

Excellent customer services provided by Eva. She help us giving us the best prices and to open up a credit account. I fully recommend to come and purchase at this store. If you want the best deals ask for Eva.

I can’t say enough good things about this location. The manager Jasmine is the best. She’s so nice and cares about her clients. She will go above and beyond to make sure you are happy with your purchase.

I can in to get my rings inspected for the warranty. And Eva and Tatiana showed excellent customer service. From the moment we walked in they were very friendly and helpful. Couldn't recommend them more!!

Eva was so sweet, kind and helpful. She was so patient. Set up an account for us and gave us the prices for everything we looked at. We will be ordered from her in a couple weeks! Thank you

The store in topanga mall has such amazing employees they are so respectful helpful and understanding would recommend for cleaning and repairs always get the insurance it really helps

Excellent service all the time! Jasmine & Levi go above and beyond to make every experience a great one! I will always do my diamond shopping at Zales a song as they are theee.

I bought a beautiful gift because of great prices, also the staff (Anna) super nice, not rude like other places & she found me what I wanted! Thanks Zales crew!

Tatiana was so helpful with my gift card issue. She was so helpful and patient and I really appreciate her service. Everyone at the store is very nice.

Came in for a cleaning and a questions on a new set for my wife and Eva was amazing!!!! So knowledgeable and very personable. Def recommend!!!

Great service from Eva. Took time to show us multiple options and got us out quickly once our decision was made. Great overall experience.

Eva was amazing she saw us as soon as we walked into the store to welcome us. Thank you Zales for having a wonderful Eva on your team.

Zales representative Jasmine was super helpful and went above her duties to help Me Find what I wanted. Very friendly and supportive.

Eva was very knowledgeable and helpful. She answered all my questions professionally. First class service!

Eva has such good customer service and it was a pleasure talking to her. Will definitely come again.

Eva was very helpful showing me everything I asked for! Absolutely would come back because of her!

Eva was very knowledgeable & answered all my questions! Would definitely recommend to ask for her!

Eva was so sweet and helpful the whole team was so nice. Definitely coming back to get diamonds.

Bob and Tatiana were such a GREAT help! They were so nice and patient can’t wait to come back(:

Eva is the best! She helped us out and we were able to find the perfect match for our rings!

Eva was wonderful helping us out with our purchase. She is very knowledgeable and helpful