We ordered a wedding bouquet a week in advance. We showed a picture of what we wanted and the person taking care of us had us send her the picture via text which she confirmed receipt. On the day of pick-up I called to confirm it was ready...yes it's here, come anytime you want I was told. When I got there it was NOT ready. I was told it was in there warehouse a couple of blocks away and they would bring it in two to five minutes. 45 minutes later they finally showed up with something similar (hastily put together) but not exactly what we ordered and then tried to charge me significantly more than the quoted price. When I complained the young lady simply said, I'm just an employee and you don't have to buy the flowers if you don't want. I was late to my dinner and had to have someone rework the bouquet to look like what we ordered. My advice...if you have a really important event, pay a little extra and have a real professional prepare your arrangement. ______________________________________________________________ Thank you for your response. I'd like to say I work with and teach millennials, some of the most industrious and responsible employees/students I have. Also, no employee responds well to micro-managing. In my expert opinion (I hold two advanced degrees in business administration, have been an entrepreneur for more than 40 years, and an adjunct professor at a local college for more than a decade teaching the subject) the issue of employee-customer relationships comes from the owner or supervisor (hired the wrong person or lack of proper training). Instead of blaming the millennials perhaps you (as the owner) could simply take the responsibility and train your people better. Although I appreciate your offer to "make it up" to me, my wedding has come and gone (can't get the day back). All other vendors (venue, hotel, caterer, music, cake, honeymoon, etc.) came through on time and in budget with what they promised...except you, the florist. I truly wish you the best of luck, but please don't blame the millennials.

I try and buy myself a fresh bouquet about 20-25 dollars every Friday. So I've been going to zoom bloomz since about August. I tried going through my camera roll to post all the beautiful arrangements that I've purchased fr them. The owner, the owners mother and a younger lady usually help me. They're all great at making arrangements. They often times have some already put together infront of the register. If not I can tell them what I'm in the mood for, for that week. More purple, blues, greens etc. but i try to just tell them how much I want to spend and give them creative freedom. They each are a pleasure to interact with and super hard working. If you're looking for a beautiful arrangement this is definitely the place to go.

I had to place an order for a bouquet very last minute and was kind of scared that no one would either do a beautiful job or would take too long. I called 15 minutes before told a very nice young lady over the phone my budget, the colors that I wanted and that I would need to pick it up ASAP. They told me that everything that I told her they could do and not too worry about the time frame. When I arrived the bouquet was already prepared for me and they really did not disappoint. They did everything that I wanted and more! Will be coming back here from now on.

I called Zoom and arranged for flowers to be sent to a memorial. The lady who answered the phone was very sweet and told me she would send exactly what I wanted and deliver it for the service. She also told me that she would send me an email with a picture of the arrangement for peace of mind since I was out of town and unable to attend. My credit was charged around $80, but I never heard from Zoom by email or call. Don't know if flowers were sent or what they looked like. Don't make promises you do not keep.

I come here when I need flowers either in a pinch, for a special occasion, or both! And I am never disappointed. Tawnie and team have always crafted beautiful arrangements, or have provided me beautiful flowers so I can create my own at home. I come from a smaller town up north and miss that family feel when living in Miami. I am grateful that I've found a place where I can get beautiful flowers, support a local business, and get that small-town feel every once in a while.

Came in as a walk up client. They took care of me in minutes. My order was custom made which was almost 100 roses. The lady took very great care of me. Very friendly space and she manage to get my order done in minutes. Offered me to sit and wait also. Kind staff. I arrived in busy time frame of traffic and still managed to get this order out fast. I recommend this location for quick flower needs. Quality: Good Service: Good Time: Good Staff: Good

Great fresh flowers and so many to choose from! I’ve bought flowers well over 10 times at this location but recently I’ve been charged different price for the same bouquet. On some days I might be charged $10 other days $15 or even $20 it honestly depends on who is working that day which I honestly don’t like but other than that the flowers are great, just hope they get the pricing situation under control.

I’m so happy I found this place for a flower arrangement for my friend. Tammy, the owner, was very courteous. I asked to get a picture of The arrangement before they were deliver and Tammy was nice enough to send them, I also asked to be advised when the flowers were delivered, and again she let me know. My friend loved her flowers, she was very happy and so was I. Great service, would totally recommend.

Absolutely the best roses in Miami! The first time we bought roses from these wonderful ladies, they lasted us about two weeks which is the longest we've had any roses last us. We just went a second time to buy this beautiful ruffled variety of roses and they've opened up so beautifully and smell incredible. Can't wait to continue supporting this business with our next rose purchase! 10/10 Recommend!

Zoom Blooms is always my go to Florist in Miami. Margarite is always helpful and accommodating. The team at Zoom Blooms always create arrangements that have an understated elegance that is hard to find in Miami. The arrangements always transport me to a garden party in England or an Al Fresco dinner party somewhere in Europe. No tacky golden flowers or crystals here! Highly recommend.

I was in town and need a special flower bouquet. The young lady working at Zoom Bloomz was simply amazing. I didn't want just a simple bunch of roses (even though they had lovely roses) she didn't miss a beat. The bouquet she built was truly a work of art and was adored by the recipient. This shop is a true gem and you will not be disappointed if you ask them to be creative, try it.

I love this flower shop it is surrounded with green houses and awesome food at taco place in back. I came here for Mother’s Day to get my arrangement and Flowers as you see below they were fresh and beautiful as always for all people who are looking for great arrangements for any occasion for a great price this is a must to shop ❤️❤️❤️ Akili is an awesome shop associate ❤️❤️

I'm so thankful for the speed of service that was provided. I needed center pieces last minute and boy did they deliver. Exceptional quality and the most beautiful floral arrangements the same day! The customer service is top notch. Don't let their small size fool you. Besides, great things come in small packages. Go ahead and get all of your floral needs met by Zoom Bloomz.

We walked by and sat down for a coffee. The ambiance was so calming and fresh, we sat on a wooden bench at a large table plants surrounded us. The server was very friendly and the coffee was delicious! Only complaint was that the garden shop in the back was playing other music a little loudly and had the speaker facing the lounge we were in. Otherwise I love this place!

We ordered flowers from Zoom Bloomz. Tawnie provides personal attention to all customers. She was kind, creative, and easy to work with. I was pleased with the flowers and design. She created a special arrangement for my family and delivered it after couple of hours. It made my family feel so special. I can not thank Zoom Bloomz and all her team for their amazing work.

If I could give 10 stars I Would!! They truly have the best selection and offer phenomenal service. I got there a few minutes before closing and they a beautiful variety of selections. They helped me piece together a custom bouquet, wrapped it for me and it was incredibly affordable. Will definitely go there anytime I need flowers. I can’t thank them enough!!

I ordered a bouquet for delivery. I was calling from abroad so the order was made through the phone, and I had the pleasure of speaking with Margarita. What a great customer service! And the bouquet exceeded my expectations!! A spectacular garden-style bouquet. So happy and will definitely consider Zoom Bloomz for future orders.

For years, this flower shop has been my go-to flower shop! Their arrangements are timeless forever, the staff still have exemplary customer service, and the special gifts are the ideal compliment to every arrangement. Thank you for helping me make those special moments memorable at this flower store. Highly advised!

A week ago, I decided to surprise my sister on her birthday with a bouquet of white roses. I was so pleased to find your flower shop near me offering very cheap and new flowers. I thanked you guys for not failing to meet my standards. Till next time, boys! Here in our town, we highly recommend a flower shop!

Lovely Little local flower shop. Unique selection flowers that you don’t usually see in any other shops. Also really cool juice shop right next-door w fresh juices while you wait for the flowers to be done. Picked up a last-minute bouquet for an intimate wedding I was attending and they didn’t disappoint.

Fell in love with this place! Super friendly & helpful staff. Quick to put an arrangement together of my daughter's favorite flowers. & I was surprised at how adorable. Spent less than $20 for sunflowers/white roses arrangement! (wish I could've add pic here, but didn't see add pic option)

My wedding flowers were AMAZING. Tawnie is awesome. She did my ceremony arch, cocktail hour center pieces and reception center pieces. She was wonderful to communicate with while planning. I got so many compliments on my flowers. My bouquet was full and beautiful. Highly recommended.

Family owned flower shop with charm and elegance. We met the daughter of the owner and she treated us like family! I always make it a point to support local businesses who bring quality to our community so I am happy to come back to this shop in the future! Highly recommend!

It's a lovely place, but the service is terrible. We have gone there twice around 7:30 when they're about to close and they were rude and rushed on both ocassions to pick whatever was left. A rose bouquett did not even last two days. Wont be buying again.

Had a great experience there the attendant workers I called sisters because they looked alike helped make a great combination will be back here soon. Plus the area has food trucks, juice bars, and other good vendors great vibe and energy there.

From the very moment i called this place is amazing! Willing to acomodate at all times helpful and attentive. Margeritta was awesome. My boss birthday was beautiful . The flowers are beautiful and affordable. Thank you highly recomended. …

Received an arrangement from zoonbloomz today - the arrangement was gorgeous. I am not sure if the person who ordered knew my favorite flowers were hydrangeas or I just got lucky but they nailed the arrangement!

Only this flower shop offers the freshest and the prettiest flowers in town! I am so glad I found this flower shop! This flower shop never fails to impress me! I will surely recommend this to all my friends!

What a florist!! They were SUPER helpful, friendly, and best of all - affordable. Which not all florists are in my opinion. Everyone there working on May 6th was a delight, friendly and smiling. Thank you

Danielle is always amazingly helpful in selecting and arranging flowers. The customer service is really excellent and the flowers always last a long time with proper care.

This place is awesome!! I stopped here 3 years ago and have not been to any other flower shop. The specialist know how to put your arrangement together for any occasion

Very beautiful shop, grateful for the service they provided with my flowers. Very attentive care and the most beautiful bouquet I've ever seen. Thank you …

You can’t find a place like this in Miami anymore. Well priced and beautiful, tasteful arrangements. The staff are super nice and helpful. Highly recommend!!

Bumped into this adorable shop, and I'm so glad I did. I purchased a beautiful bouquet and most of the blooms lasted 10 days, which is pretty impressive.

Awesome / beautiful huge bouquet delivered on time with very proactive help from them to accommodate the delivery time frame!! Ultra recommended!

Flowers not lasting My son got me 3 bouquets of flowers they didn’t last 2 days !!!! Went to the shop All flowers look like they are dying

I absolutely love this place. She made me the most gorgeous wedding bouquet I could have dreamed of. Absolutely love the florist!

Went here twice last month to get my girlfriend a bouquet of flowers. Excellent service and friendly staff. Definitely recommend.

I wish that I could give a 10-star review!!! Margarita is always so helpful! The flowers are incredible. Thank you Zoom Bloomz!!!

The employees are really nice and the flowers are beautiful and fresh! Shoutout to Andrea, she was the best and super helpful <3

The best flower shop in Miami. They always have fresh and unique flowers and work with your budget. Love Zoom Bloomz.

Walk in and walk out with beautiful flowers. One of the few places where you find original and beautiful bouquets.

I love this shop. Wonderful selection, and amazing service. Lots of creative designs. It’s my Saturday ritual!

Super friendly and great people all around. I would definitely come back here. My expectations were exceeded.

We got this amazing huge bouquet super quick and it was above our expectations, quality service and flowers!

This place is the best! The variety of chocies, prices and customer service can't be beat. Worth the visit!

Always amazing arrangements great attention to detail been my go to flower place for a couple years now

Very nice experience and the most beautiful bouquet! I felt like I was in Paris buying flowers!

Excellent service, floral funeral arrangement, and prices. Very helpful in difficult times.

They always do absolute incredible work for whatever I am looking for. The easiest 5 stars

Willing to customize on the fly with my favorite flowers. Excellent service.

Love this place. So satisfied with the service and whole experience.

Staff are always so nice and flowers are well-priced. It’s my go-to.

Beautiful arrangements and for a great price! 100% recommended

Last minute purchase. Amazingly beautiful and well done

Bien buena atención y muy bonito los arreglos florales

Fresh flowers and reasonably priced.

Beautiful roses at a great price

Andrea hooked it up …

This store doesn’t exist :(

Good spot for quick flowers

Custom and unique flowers.

Amazing flowers.

There the best

Heaven