Zylax Computers

70 reviews

13/4A Foundry Rd, Seven Hills NSW 2147, Australia

www.zylax.com.au

+61296748166

About

Zylax Computers is a Computer repair service located at 13/4A Foundry Rd, Seven Hills NSW 2147, Australia. It has received 70 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday10AM-5PM
Tuesday10AM-5PM
Wednesday10AM-5PM
Thursday10AM-2PM
FridayClosed
Saturday10AM-5PM
Sunday10AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Zylax Computers: 13/4A Foundry Rd, Seven Hills NSW 2147, Australia

  • Zylax Computers has 4.6 stars from 70 reviews

  • Computer repair service

  • "I ordered a SSD for my son online for a good price and reasonable delivery cost on 13th December"

    "They do not offer returns or exchanges for an item"

    "After doing much searching and reading reviews here in Aus and overseas I purchased this 43" TV to be used as a monitor replacing my aging 32""

    "I ordered a keyboard and I was very impressed with the service! when I placed my order I received a phone call the next day informing me that it had been shipped and what the ETA was, which I thought was such nice customer service"

    "I had a problem with slow speed of my laptop"

Reviews

  • Bridget B

I ordered a SSD for my son online for a good price and reasonable delivery cost on 13th December. When it hadn't arrived by the 22nd December I phoned Zylax to guage when it would arrive. I was advised that the supplier only got it in stock a week after I placed the order and it would be sent that day. I was disappointed that it would not arrive in time for Christmas but received very prompt assurances by email that it would be here in time. Sure enough it arrived yesterday (the 23rd December) which is very fast delivery from Sydney to Perth. I made the mistake of not registering at the time of purchase so couldn't track the parcel's progress. Zylax kindly sent me a tracking number after I contacted them. So I would highly recommend them for value and excellent customer service.

  • Sahil Goyal

They do not offer returns or exchanges for an item. I purchased a product that unfortunately was only compatible with a US variant (Not mentioned on the website). Overall in today’s economy almost all retail businesses offer returns or exchanges so Zylax should as well to compete in the market and offer a convenient service to the customer. Customer service is good, highly responsive and helpful staff. May purchase generic items in the future that I am 100% sure of the compatibility.

  • Troy

After doing much searching and reading reviews here in Aus and overseas I purchased this 43" TV to be used as a monitor replacing my aging 32". And after connecting the TV to a Nivida fan cooled graphics card and a few tweeks in the TV settings I am very delighted to say I have exactly what I wanted from this product. Excellent Customer service, low price and extremely fast delivery have made this purchase an absolute dream. Thank you Zylax you guys come highly recommend

  • Tahlia Kilburn

I ordered a keyboard and I was very impressed with the service! when I placed my order I received a phone call the next day informing me that it had been shipped and what the ETA was, which I thought was such nice customer service. The pricing was also really great! I have received the product and its in great condition and great quality. would happily order from these guys again.

  • Nuzhat Ejaz

I had a problem with slow speed of my laptop. Lachlan and John went out of their way to fix the problem. They are thorough professionals. They worked hard to diagnose and fix the problems. Their charges are reasonable and the service is efficient. They communicated well and kept me posted with the progress of work. Well done Lachlan and John! Keep up your good work.

  • Steve Waters

My recent experience with team has been exemplary they really do seem to follow the if there is something we can do to help we will moto of customer service. This really is, to quote another reviewer, "a breath of fresh air..." in an industry that I feel has poor customer service. Highly recommend and will back again.

  • Ian Scales

Great prices, communicative service. Delivery was a little slower than from some of the bigger companies, and the online order tracking not quite there yet, but given they often have the best price, that can be forgiven. Their willingness to communicate by phone made up for these quirks too. Recommended.

  • Harmendeep singhn

inquired for a set of Logitech headsets which i called about 30 computer shops looking for as they are fairly old by now but still popular. Toni took my call and placed the order and within 2 days i had my headset which i searched Sydney wide for! thank you so much! great customer service!

  • No Body

Sandeep is a very calm and knowledgeable person who steered me in the right direction a while ago when I needed ram for my laptop. Now I'm needing more assistance and Sandeep and Natalie are nice and easy to deal with now when I need a little more help. Prices are very reasonable also. VT.

  • Steve Fry

Absolutely fantastic old fashioned service with very friendly professional staff to talk to, great range of products and knowledge of those products. If by chance you have a warranty issue you are in safe hands. Cannot speak highly enough about Zylan Computers. Extremely Happy Customer

  • Birju Gandhi

Needed an urgent help with my NAS drive which was priginally supplied by Zylax 2 yrs ago. We had a problem logging in due to some network issue and Sandeep was very helpful in providing solution on urgent notice to ensure no downtime for our works. Great customer service!!

  • Ray C

I had my first dealings with Zylax computers today .. I must say it is pleasant to deal with someone who is honest.. he couldn't fix my old XP but spent a lot of time trying to do so.. all at no charge. I will be going back .. a pleasure dealing with them.

  • Michael Watt

A breath of fresh air in a city where too many computer stores are unwilling to help with after-sales issues. They went out of their way to get a faulty product replaced and kept me up to date the entire time. Wouldn't hesitate to recommend them to others.

  • Andrew Sporle

Purchased replacement computer equipment at a price less than other major on-line and in store suppliers. Best of all the service received was outstanding right down from the expert product knowledge to the speedy and efficient delivery. Highly recommend

  • Atman Vora

Fantastic service by Sandeep. We have been having issues in my PC, experiencing slowness. Sandeep quickly identified issues related to this and fixed it within couple of days. After this, I ended up taking my second PC there and soon, there

  • Susan Lee

Really great prices and service. I turned up at 9am to pick up my order as I’d been told they opened then but unfortunately they aren’t open till 9:30. They kindly dropped it off to my workplace more than 10 minutes away as I couldn’t wait.

  • Anthony Dahl

Ordered a part on their website and no contact for 2 weeks - filed paypal dispute and money refunded. Total waste of time with no explanation. Their website said they held stock and still showing 11+ stock held. Unbelievable!

  • Kate McPherson

Each time I have used Zylax Computers they have been so efficient and really give you valuable service. I highly recommend. Pricing is very reasonable and I appreciate they always take the time to explain things to me.

  • Kitty Daws

My laptop required a new key pad and it was ordered and installed promptly. Very happy with the service I received. I'll certainly recommend them to my friends and business associates. Thanks again for a great service.

  • Kristine Christensen

Very price competitive and super customer service - it is rare you experience both at the same business, but Zylax Computers delivers on all fronts. Very satisfied with my purchase Garmin dash cam - thanks team Zylax!

  • Paul Jones

A very good experience to get a new battery in my iPad at a reasonable price. Sandeep, the owner, is honest, caring and knowledgeable. I would highly recommend the services provided by Zylax Computers at Seven Hills.

  • Chris Glitsos

Really great experience at this shop. The owner was extremely accommodating of my computing repairs and very quick turn around. Very nice guy and openly communicated my options throughout. Would recommend

  • Deb Woon

Sandeep has been very helpful. I can't recommend him highly enough. I had to get viruses removed and he was way above my expectations in helping me & understanding what was happening. Thank you.

  • Judy Zong

Excellent staff and owner, technician that promptly solved my computer issue. Service highly recommended. A very happy customer that willing to go back for more computer needs and problems.

  • Asil Sohail

Went to store location in Seven Hills and it appears they are closed permanently. Called the number, goes straight to voicemail and no message saying they have moved or closed permanently.

  • Danielle Cumming

Fantastic and professional service. Fixed my laptop issues and delivered back to me. Really appreciated their help in fixing my laptop highly recommend Zylax Computers. Many thanks …

  • Jake Castillo

Searched for laptop screen replacement services areound me and by far, they were the most reasonably priced! Very helpful, quick, reliable and friendly too! Highly recommended!

  • Justin Chang

Very fast and efficient very good service ,Had problem with my display graphic , took it to 2 other places they had no idea how to fix it , Zylax fixed it with ease !

  • justin zerner

Absolutely great service. Great customer service and communication. Highly recommended seller great product great price and fast shipping. 5***** stars. Thank you.

  • Mary Lesic

Excellent service! Very friendly and great at explaining to a layman. Completed the job on time as promised. Very reasonably priced. I can highly recommend....

  • Danush VJ

I went in for a laptop battery replacement. They offered me excellent service and a great price. They were very helpful overall, and I would highly recommend.

  • Somasuntharam Somaarunachalam

Absolutely wonderful service and a great business. Thank you for getting the screen replacement completed in record time and at a reasonable price.

  • Bernie Mundweil

Fast, efficient service delivering quality products. Natalie and the team were quick to respond and very helpful. Highly recommend this company.

  • Charles Zammit

Laptop was crashing and needed a new drive. Zylax computers installed a new one in short time .Good to deal with Zylax computers, good service.

  • Allan Roberts

Provided professional and thorough service to solve software as well as hardware problems I had encountered. Highly recommended Allan Roberts

  • N Bains

Sandeep and his team have helped me find many speciality items and have gone above and beyond just an online shop on many occasions.

  • Sushil Tamrakar

Sandeep is a gentleman and very professional with advice, clear quotation and workmanship relating to laptop screen replacement.

  • Belinda S

The best customer service! Sandeep is honest, reliable, very reasonably priced and fixed our issue promptly. Thank you so much!

  • Fräulein Fife

Excellent service from Sandeep!and very friendly! also a very quick turnaround, I have found my new go-to IT guy! Thanks again!

  • shaun sood

Excellent customer service, very affordable pricing with quick servicing. Would definitely recommend to my family and friends.

  • Tom Berg

Great service overall. They were kind enough to call me and find me alternative rtx 3080 cards. Item arrived the next day too.

  • Peter Young

First time using Zylax only 2 days to delivery to WA first class service all the way will be a returning customer for sure

  • Harry Carrington

I had to return a faulty product. These guys were awesome with their customer support and service. Highly recommended.

  • Margaret Lim

Very friendly and professional service. Sandeep is so confident he could fix my lap top issue. Highly recommended!

  • Alf Nastri

Excellent service. Let me know within hours about stock issue. Were accurate about delivery window. Will use again

  • Viran Jayanetti

Helped diagnose and fix my pc. Although they are very busy, worked hard to get my pc work ready in a short time!

  • David Cooper

Excellent personalised service when I had questions about the product I was purchasing. Fast delivery.

  • Azel

Staff was highly communicative and the prices were more than fair! Highly recommend Zylax!

  • M C

10 days since payment. Still haven't shipped or made contact requesting refund tomorrow.

  • Christine Wade

Great HONEST and fast service. Will definitely use again. Rare to get this now a days.

  • sauny590

Really helpful. Great service, honest and upfront about prices, explained options.

  • Andrista

Fast, efficient and friendly staff. Would recommended to anyone.

  • Jacob Hernandez

Online Purchasing is a terrible experience with this business.

  • damo watto

Thank you for your fast delivery and great customer service

  • Babs

Always Helpful and does amazing work on Pc's

  • Natalie Allen

Excellent, prompt and friendly service.

  • Rebecca Ryan

Fast, affordable and trustworthy!!

  • Philip Henenberg

Excellent supplier in all regards

  • Joseph Thompson

Very helpful and friendly.

  • Sikandar Razzaq

Excellent service

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