urBin Smart Storage & Moving

106 reviews

26 Broadway, New York, NY 10004

www.urbin.nyc

+12123905454

About

urBin Smart Storage & Moving is a Moving and storage service located at 26 Broadway, New York, NY 10004. It has received 106 reviews with an average rating of 5.0 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
WednesdayClosed
ThursdayClosed
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of urBin Smart Storage & Moving: 26 Broadway, New York, NY 10004

  • urBin Smart Storage & Moving has 5.0 stars from 106 reviews

  • Moving and storage service

  • "I do feel a bit like I am self promoting here — because these dear people, about whom I want the entire world to know, is (like?) family to me — but I do do do want to climb on a chair (just because anything sounds properly dramatic and important when spoken standing on a chair) and yell out a massive! massive thanks to them for when 2020 crazed, I had to get out of New York and leave behind my apartment with all the things in it that I accumulated over a year of living there — I am talking about a number of cherished items that I didn’t want to imagine losing, and extra things, which I thought was unwise keeping; there were giant pieces of furniture, which, unless they grew wings and learned to fly, were a disaster to even think about bringing down five flights when time to move out would come; and, naturally, there was a bunch of miscellaneous little paraphernalia all over my apartment that"

    "From start to finish, this company went above and beyond to ensure a smooth and stress-free move"

    "Urbin is utmost professional from start to finish"

    "Everyone who's moved recently knows the immense stress of the entire process"

    "This service helped us when the Virus changed the lives of so many New Yorkers"

Reviews

  • Камила Анастасия Орлова

I do feel a bit like I am self promoting here — because these dear people, about whom I want the entire world to know, is (like?) family to me — but I do do do want to climb on a chair (just because anything sounds properly dramatic and important when spoken standing on a chair) and yell out a massive! massive thanks to them for when 2020 crazed, I had to get out of New York and leave behind my apartment with all the things in it that I accumulated over a year of living there — I am talking about a number of cherished items that I didn’t want to imagine losing, and extra things, which I thought was unwise keeping; there were giant pieces of furniture, which, unless they grew wings and learned to fly, were a disaster to even think about bringing down five flights when time to move out would come; and, naturally, there was a bunch of miscellaneous little paraphernalia all over my apartment that... that were just a general ‘I don’t even want to think about it’ kind of deal. And yet, even realizing that I was leaving for an indefinite period of time, I locked the front door of my apartment with a light heart and a weightless suitcase - because. Because this is something one can do now in the 21st century New York (and not only New York). Mind, this is n-not because I made some definitely plans of coming back and taking care of it all. Oh, and definitely not because some magic residing in the City relative of mine would come over and take care of that messy business. No. This IS because I knew that just like several times in the past, I could rely on the most amazing people at Urbin. Did I mention they are amazing? So, these amazing people at Urbin, I knew, would come at the scheduled date and time and in kid gloves pack all the things I ask them to, ship them down to Miami and/or carefully store them in their facility for as long as I need them, too. I also knew they would guardedly bring down the insanely steep stairs of the elevatorless building the seemingly unliftable couch! and - and dispose of it as well as of other articles I no longer need. Phew, enumerating these things gives me the jitters. But this is indeed the only thing that does that because the actual moving process (from scheduling, to Zoom chats, to sorting, to packing, to, to, to - finish) was a true bliss. Of course a job done professionally is great, but a job done kindly is what the humanity needs - and not only in 2020 - because this is about trust: how precious is it that you can just trust people to take care of you. kindly. huh? So, yes, I — standing on a chair, remember? — am immeasurably thankful to Urbin and their team for doing this monumental thing while making it a breezy experience for me. Posting this before I get embarrassed for probably making it sound too soppy...

  • Teddy Betesh

From start to finish, this company went above and beyond to ensure a smooth and stress-free move. Firstly, the booking process was incredibly easy and straightforward. Their website was user-friendly, and their customer service team was knowledgeable and helpful in answering all my questions. They were able to provide me with a clear and detailed estimate of the cost of the move, which I found to be very reasonable. On moving day, the team arrived promptly and were friendly, professional, and efficient. They took great care in packing and loading my belongings, making sure everything was properly secured and protected. They also made sure to communicate with me throughout the process, letting me know what was happening and answering any questions I had. When we arrived at my new home, the team again worked quickly and efficiently to unload and unpack everything. They even helped me set up some of my larger pieces of furniture, which was a huge help. Finally, I also used this company's storage services during my move, and I was very impressed with the service. Overall, I cannot speak highly enough of this moving/storage company. They provided incredible service and made my move as stress-free as possible. I would highly recommend them to anyone looking for a reliable and professional moving company.

  • DECORI KITCHENS

Urbin is utmost professional from start to finish. Their estimation process is upfront smooth, accurate, and with no hidden fees. Before the move, they guide you through every step, and address any concerns/questions you might have. They supply you with any packing materials needed, and also offer to help you pack if needed. If you have large furniture units that require disassembly, they show up with multiple tool types, to take anything apart with care, and then reassemble it back at your new space, and in any spot you like it: “do you want it here? Or would it be better for you there” they ask – or “let’s try it here, and see how you like it, and then we can move it elsewhere if you’re unhappy”; that’s what took place with each item/box that was moved. They even unpack your boxes if you like, place their contents where you want, taking away any stress associated with the process. I literally had to tell them “enough” at the end of the move, as they kept on insisting to help more and more. Great, sincere, and quiet crew, that handled everything with care as if it’s their own. A team leader showed up throughout the move, assuring nothing is overlooked, and logistics are in place as planned. Highly recommended team, white-glove service that will really move you.

  • Rebecca Buchanan

Everyone who's moved recently knows the immense stress of the entire process. From start to finish, I couldn't have had a better experience with UrBin and the physical move was seamless. I was amazed by how easy the planning was. I was able to send a video walk through of my apartment and they used that to itemize and provide a quote. Other than the movers, everything that could have gone wrong did. My building elevator broke for almost a month. I needed to reschedule the move more than once and eventually gave up and used the stairs. UrBin was not only flexible but easy to work with amid all the changes on my side. The movers did an incredible job negotiating an extra tight stairwell and took great care with my items. I couldn't recommend them more highly if you want to help alleviate stress during your move. It's great having a company to trust. Thanks again to your entire team!

  • TLC3 Publishing

This service helped us when the Virus changed the lives of so many New Yorkers. We were forced to move out for the summer and go back across the country, URBIN picked up our boxes from the apartment and moved them to storage. They were on time and professional. The app shows all the ítems listed and stored. The price was reasonable. Carl was flexible with our uncertainties about the length of time. Carl has THE BEST CUSTOMER SERVICE skills. Always clear concise communication and he seems to really care every time i spoke or texted with him. The website does it all but since this was our first time, it’s good to know there is the human factor to this company. Not just a moving & storage. Finding URBIN was one of the best services we found when we weren’t even looking.

  • Ez BE

I was looking for a relocation service. After long research (the market is full of options) I chose urBin Moving and Storage. From the first interaction, Karl and his team were responsive, understanding, and professionals regarding all aspects of the move. Such a big move/step could be incredibly stressful, urBin team was a huge support, always available and accessible for any question or concern. On the day of the move, the movers were highly organized, motivated, and friendly, they truly made the experience stress-free as possible. There were some (unexpected) last-minute changes on our end, but Karl instantly adjusted and found the best solution to make sure the plan continues as scheduled. A very good experience!

  • Anya Herasme

I used UrBin for my move from Manhattan to Brooklyn and working with them was the smoothest part of the overall moving process which is never fun. Karl helped me itemize what I needed to move by going through each room and helped me figure out what was in my crowded basement storage to give me the most accurate quote possible so there were no surprises later. We also had a complicated move because some items were coming from storage we had with urBin and some were being dropped off at another location but everything was done correctly and efficiently. The movers were all very professional and also extremely patient with my crazy dog which was an added bonus!

  • Rosie Begum

Georgee, Deuvit and a third gentleman helped us move our stuff from to our new apartment today. They all are very courteous, kind, and friendly and helpful in a way they left everything for us is such wonderful service and a feeling. I wouldn’t hesitate to call them again for any other help or move in the future. I’m glad my husband chose them. They did such an amazing job at bringing our stuff together and assembled the necessary furniture with utmost care. Thank you Georgee, Deuvit and third gentleman. I apologize if I didn’t spell the names correctly. Thanks again and would like to keep in touch for the future move. No doubt they are the best. -RB

  • Scott Jolson

UrBin were fantastic with helping me get everything I needed moved situated. I’ve moved a few times as most in NYC have and I know how difficult it can be to find people who are trustworthy and caring with your personal belongings. Not only were they friendly and professional but they made sure everything was taken care of in an extremely timely manner and made sure everything was packed properly to ensure there wouldn’t be any damage to my things. 10/10 recommend if you’re looking for a reliable helpful company.

  • Alexey Silin

We had such a great experience with URBIN STORAGE! When the pandemic started we had to put our stuff in storage and eventually moved out to Texas. We traded the big city life to suburban big house life and thanks to Karl for hooking us up with their signature plastic bins, and their team for taking care of our stuff and ultimately delivering to our new home. The whole process was seamless and STRESS-FREE! I refer them to all my friends in New York City! Thanks guys.

  • Tom Sunshine

I shopped around, got lots of recommendations, and spoke to many movers but urBin was the best value by far. Most importantly, they were punctual, polite, and moved my stuff quickly and with zero damages. They were even able to get my furniture around some crazy corners and through tight doorways that I thought would be impossible. Special shout-outs to Beka, Kosta & Zurab, my dream team of magical movers. Thanks, guys -- you really are the best!

  • Braden Lay-Michaels

I have had a storage bin with Urbin for many years, no complaints. But I went to order a second one and was shocked they now charge $200 to pick up the bin once you have filled it. And $70 to deliver it. So if you wanted to get something out of your storage or add something it would be $270! Their model must work for them but not the prices they once had!

  • Rustam Khakimov

Besides the fact that their pricing model is transparent and upfront my favorite part is that the online appointment booking system makes the whole process so seamless and simple. Having used urBin's service for a couple of years now we had them deliver all the items to our new home in New Jersey. Highly recommend to all my friends!

  • Samantha Goertler

This is my second time using UrBin and they continue to impress me with their professionalism and commitment to great customer service. Everyone in the office and in the field is great at communicating and helping me with my move. The bins are efficient and keep everything well organized. Makes packing and unpacking way more sane.

  • RKK Services LLC

These guys are so easy to work with. The whole process of booking and getting the items transported to storage is done online (which is what I prefer as I never have time for phone calls!!!) I actually was able to save money as their bins are MASSIVE compared to the ones that MakeSpace offers! Highly recommend it!

  • taryn frawley

I used urBin for 3.5 years and had a very easy and convenient experience. You simply email or call them to schedule pickup and drop off and it’s all taken care of within a day. I even had some items damaged somehow won’t he bin and they were very accommodating and paid for a few months of free service.

  • Alina Borovika

Beka's team was absolutely amazing! They arrived right on time, did absolutely everything and didn't let me lift a finger, the price was exactly as we previously agreed and there were no surprises at all. Whenever I'm moving again I'll be using urBin again. Thank you for such a painless experience!

  • Arbel Rabi

I am delighted to share my heartfelt appreciation for the exceptional service provided by UrBin Moving Company. Their efficient and professional team made our move a breeze. I am truly grateful for their expertise, attention to detail, and overall outstanding customer experience.

  • FIRDAVS DAVRONOV

I was lucky to move my stuff with urBin team, professional approach to the job, every single item was properly wrapped and carefully delivered to my new apartment for reliable and fair enough price especially for me as a student. I’m glad to say thanks to the whole urBin team!

  • Rachel Gross

Urbin has been my storage company for 6 years and their customer service is excellent. They go above and beyond to accommodate delivery and pick-up request. My items in storage are cataloged / inventoried on their client portal and are thoughtfully cared for. Highly recommend!

  • Adam Shuty

Best moving experience ever. Efficient, professional, and great service. Moved us out of our apartment and we weren't even there. urBin not only boxed up an moved our stuff literally nothing was damaged or broken. Truly a white glove service. Can't recommend them enough.

  • JC VC

I was impressed with the logistics of urBin on demand storage company. They were able to accommodate my storage needs, even with a tight schedule. The team was well-organized and communicated with me throughout the entire process, ensuring that everything went smoothly.

  • Samim Syed

I had a fantastic experience moving with urBin. Nothing was broken, the movers were professional, helpful and efficient! I would recommend urBin to anyone looking for a professional, transparent company. Thank you to Karl Osman and his team. 5 Star company and service.

  • Emiliano González De Pietri

My relocation from NYC to Madrid went incredibly smoothly. Transparent pricing and great customer service, with a guy named Karl constantly and personally following up through each step of the process. These guys took away all the anxiety inherent to a move like this.

  • Adam Hyefler

We have been storing our belongings with urBin for a year now, the process from the booking stage to pickup and the online access via the portal was easy and seamless, we would definitely recommend to anyone who needs reliable and convenient storage while abroad.

  • Ivan Lodyanoy

Urbin helped me move from NYC to Europe. The process was so seamless thanks to Karl who took care of the headache of packing, moving, figuring out the international shipping and customs, dealing with local delivery - a true PRO. Worth every penny!

  • Domiasim Destined Healthcare Pearls, LLC

They are the best moving company I have experienced in life. I am a travel nurse and I have moved from state to state many times and they are the best ever! George and his men are so kind and respectful and hard working. Dor the manager is great!

  • Danielle LaFever

Booked last minute and this team exceeded my expectations! They kept me updated on their arrival time and were very patient. Everyone was professional, friendly, and treated the items moved with care. Would use again and recommend to others!

  • Evan Bailey

Excellent service! I worked with Dor, and Beka they are very professional and did a great job. They came early, were cautious with the fragile items, and were hard working. I highly recommend them and look forward to using them again.

  • Grant Johnson

Excellent service! I worked with Beka, Zurab, & Oto; all three were extremely professional and did great work. They were punctual, cautious, and hard working. I would definitely hire them again and recommend them highly.

  • Luna N.

Used several storage companies in the past and urBin has given me the best customer service out of all. Very professional movers and customer service representatives. Will be using their services in the future as well.

  • Alexandra Andreoni

The two men helping me move were very friendly and nice. They were efficient and worked really hard! Would recommend them to anyone wanting to move, especially in NYC. They handled the 4th floor walk up super well!

  • Nathan Betesh

I have used this company twice already for for storage services. They are amazing. professional, on time and extremely nice to deal with. I cant wait to use them for our next project! Thanks so much urBIN!!!!!

  • Bipin Bipin

Beka and Temo provided the most professional and outstanding service I’ve had in a while. I will recommend them to all of my business partners and friends. UrBin is lucky to have these guys on the team!

  • Jake Martinez

Movers were very fast, respectful and answered all of my questions. My items are now safely in storage and protected in lots of cushion and wrapping materials. Thank you so much for the timely service!

  • Lance McPherson

Moving can be a very stressful event, We couldn’t be happier to have chosen urBin. The process was easy and seamless, the team was wonderful and informative, we will definitely use them again.

  • Amram Zeitchik

urBin Moving was great to work with. The team was efficient and easy to work with, and made the process so much easier. The whole move went seamlessly and was coordinated very well.

  • Breege Rohan

UrBin is the most responsive and professional movers. Will only use them after my great experience. They made it so easy and quick, it was a pleasure. Thank you

  • Murgen Matchanov

I am very pleased with their service!! It was really easy to request their service easy booking and really convenient communication with their representatives!!

  • Inbar Gold

urbin team made the moving experience feel so easy it was amazing. We used them for a move with storage for 2 months. We will use them again in the future.

  • Elusio

Been with UrBin for years now. Really helped with the storage and delivery throughout COVID-19. Will continue using UrBin for all my storage needs.

  • Saehong Kim

Movers were great and professional and the move was seamless because of their help. We were lucky to have them help us throughout our move.

  • Justin Romine

This is a great company. Very professional and amazing team. Worked way faster than expected and did the best job. Always helpful. Thanks.

  • A. D.

These guys are amazing. Short notice, professional, full service. Went above and beyond expectations - zero complaints! Would recommend!

  • India Durnin

Beka & zurab were amazing! They couldn’t have been more efficient, kind and polite and took so much care packing and moving our pieces.

  • Nina Long

Everything went so smoothly. They moved everything quickly but safely under an hour! Definitely recommend! Ask for Giorgi …

  • Muzaffara Asadova

Fantastic experience working with urBin from customer service to price transparency, hire them now. You will not be disappointed.

  • Maya Garber

We had an amazing experience with Urbin movers. They were fast an efficient. Couldn’t have asked for a better experience!

  • Carlton Williams

I don't often leave review only because it warranted Roger is fantastic very professional and does a great job .

  • Elana Bank

Great company with great customer service. Responsive, quick and honest. Made the move easy and stress free!

  • Bojana Jankovic

Excellent service. Karl is very knowledgeable and makes otherwise stressful experience stress free.

  • Itay Stein

Top notch moving service, took the stress out of moving and planned the whole process for me.

  • Amira Hasib

Quick, efficient, communicative, friendly! Will definitely use again and highly recommend!

  • Amal Abou Rafeh

Professional, experienced, on time, responsive to specific requests. Highly recommended!

  • Kreshnik Murataj

They are the best, very professional Best prices, always on time, I highly recommended

  • tatia katamadze

Amazing company with amazing team. The quality of service is higher than the price

  • Mike Rose

Absolutely amazing ❤️ I had a challenging move and they handled it with ease

  • Ron K

Professionals, great experience.I will definitely use urBin services again

  • Lee Finkel

Great experience! Professional, friendly, and fast! Thank you, team!

  • Ziyu Deng

Second time working with them. Professional service and nice people!

  • Joseph Abdat

Great guys, easy to work with. Quick and efficient. Would recommend!

  • Donna Cain

Fantastic quick! Also on time. Exactly on time. I highly recommend!

  • Barbara Strauss

They did such a wonderful job! Thank you Zura and Tazo and Itaki.

  • Ryan McKernan

Beka and Temo were great!! Very diligent and were fit for the job

  • William Anthony Gradante

Great guys with an even better service. Will definitely use again

  • serge vit

David and Iraklly did excellent job today. Can't ask for more!

  • Casey Williams

Misha and otto were amazing thank u guys …

  • Guy Zeevi

Great service, always reliable and before time.

  • Francesco Antonietti

Nika and his crew were fantastic. 10/10

  • robin tony

Vakho and Alex great service and kind.

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