Auto auction have good customer care.. the sales woman name dorie she made everything possible to get me into a car.. and so does the finance and the management department.. the service that they giving me was awzome.. they made me feel so great even though I was worried that my credit wasn’t good enough.. they made the impossible to possible.. I couldn’t believe they help me with a car with my credit and down payment.. I want to thank dori and the finance department and management. Thank you from the bottom of my heart.. they really care about people.. it’s not about your credit your money..with auto auction in 1909 west van BUREN road . Are very professional. Very kind people.. and care about little people like me.. I would tell my friends my family my neighbors.. because they care about people.. good customer care.. they made every effort for me drive home with a car.. thank you so much. May god be with your family.. again thank you . Rexie Lantow

Today was wonderful and all thanks to Dori! I was able to purchase my first ever car and she did an excellent job helping me find the perfect vehicle for me! Dori did an amazing job especially with how busy the store was she made so much time for me and was constantly checking up on me and if I needed anything. Her professional and charismatic personality absolutely made my day. Dori is one heck of a gal and I would totally recommend to go to her for any car sale needs! PS if you hear or read any hateful comments DO NOT BELIEVE A THING. Dori would never do anything to harm a customer and she always goes above and beyond to do what's best for her client. 10/10 would recommend Dori from Auto Action!!

I recently had the pleasure of working with Dori and I must say, she was an absolute joy to work with. As a car buyer, I was nervous about the process but Dori put me at ease with her friendly and professional demeanor. She listened to my needs and helped me find the perfect car that fit both my budget and my lifestyle. She was knowledgeable, patient, and went above and beyond to make sure I was satisfied with my purchase. I would highly recommend Dori to anyone in the market for a new car. She truly exceeded my expectations and made the car buying experience a positive one. Thank you, Dori!

Horrible. Would never recommend anyone here. They have their own collateral protection and warranty that’s absolutely a waste of money within two months of having the car I had to replace brake rotors, alternator and purchase 4 new tires. The warranty are for things they swap from a different vehicle that they know works. Could sue them had them service my steering wheel and when I drove it off the lot my steering wheel what turned 180° and my tires were straight. This place needs to get shut down.

Dori and William were amazing! Coming to this dealership, I did not have the best credit. After speaking with Dori - her and William were able to work with what I could put down and my history. They even stayed open late for me so they knew I was taken care of. They had no judgement of my past and were SO accommodating. It felt so welcoming walking in and absolutely not pushy whatsoever like most used car lots. Couldn’t be more happy with my service and experience

Don’t even come here for a car they rip you off the place they take to get it fixed “true fix” ain’t nothing true about that place and they want to take weeks or months to get your car fixed and when I call they are hella rude I already have them recorded and trust me I already have a claim with the BBB today ima go return this POS of car thank you guys for ripping me off and other people as well

Dori & William were very helpful. I am glad I stopped by this mornin. With their help, I was able to walk out with a great 2016 Dodge Dart with a very great deal, low millage, little down payment and affordable payments. You two are awesome, keep up the work. I sure do recommend this facility to anyone who's really looking to purchase a vehicle. I thank you both!!! 5/5 rating in all areas.

Thank you to Dori and the manager William ! My situation is tough and I kept getting denied everywhere ! I honestly lost hope and broke down, but Dori really went out of her way to be sure I left with a car and I honestly could cry right now I’m so happy and thankful for them ! Thank you Dori and William for helping me and my kids back on the road ! :)

I was on the website just browsing around looking for something that would fit my family and this nice lady Dori decided to help me apply and get pre approved I came In Friday 12/29/2023 and she helped me get approved for a suv that would fit my family ! The suv is nice it drives nice and we love it ! Thank you So MUCH Dori

Absolute life savers!!! Well Car saver! Dori was an amazing sales associate and William her manager was awesome! I have terrible credit and they were able to put me in the car that was perfect for me! Low payments and explained everything to me. I love it here! Thank you so much Dori and William!!! I recommend 10/10

Auto Action was so nice and helpful. They worked around my budget and put me into something so much better than my last vehicle. I give a big thank to Yesi , she was very patient and super helpful. She also worked with me and my dowpayment and made my dream come true. I RECOMMEND COMING TO AUTO ACTION

I came in this morning with $1050 down & I need $1200 , I was getting a little uneasy because I need 1200 but the Manager William & sales associate Dori came through & gave me a great deal & short story is I’m able to drive home instead of taking expensive lyft ! Thank again William & Dori !

Dori was exceptional! I got referred to this ligation and I'll definitely be doing business with them for a very long time! They tell you everything clearly and directly, no fancy words or ulterior motives. Gave me exactly what I needed, and worked with me to get me something I love!

Returning customer here, I can’t express the appreciation towards all of the staff here. Yesi really pushed to get us into in a car we wanted at an affordable price. I couldn’t thank them enough for being professional, helpful and kind to us. We appreciate you all. Thank you.

Left the lot super happy! Dori was amazing great customer service very thorough and clear on all the information and details. She was quick and efficient and truely made my process comfortable and easy. My family thanks you so much Dori You Are Awesome!!!! ‼️ …

William and Dori were amazing to me today!!!They help me get into a vehicle not just fit for myself before my family. They made the buying a car experience very easy and amazing and I would recommend this place to anyone the one on Van Buren look for Dori or Mr. William..

Wow, I came in walking, and left out driving a vehicle. Dori and William help me out big time and Dori knew what kind of car was for me before I did. I tried three different vehicles and the one she pointed out first happened to be my choice at the end. Thanks Auto Action

A very big thank you to Dori and William for your help with going above and beyond to get me into a vehicle. This is my second time purchasing from Auto Action and I’ve never had any issues. I would strongly recommend 100% if you are looking for a vehicle. Go see Dori!

To: Dori and William We want to say thank you so much for the awesome costumer service...if you are ever looking for a car please stop by here first they will work with you It is a blessing that we were able to drive out with it the same day! Thank you …

Not like most dealers! Straight forward with you no gimmicks or fluffy bs. They told me a down payment amount over the phone and that's what I had to pay when I went to pick up the vehicle. Fast service and a 3 year engine/tran warranty! Thank you Diego …

Yesi, was so amazing and patient. After being frustrated and annoyed at other dealerships I regret not coming here first. I highly recommend auto auction for any and all family’s looking for a quick and easy car hunt. Ask for Yesi you won’t regret it

I appreciate the management team working with me on my down payment also Dori’s willingness to work with me even on her days off! My experience has totally been great! The team is friendly and quickly got me settled in to a vehicle that I love!

After a really bad accident, Auto Action was the other place to help me get a car after a year of being told no everywhere i went. William and Dori are seriously amazing and helped me get the car i truly wanted and LOVE! I highly recommend!!!!

Really surprised by this place! Ended up getting laughed out the door at a place down the street and was driving home disappointed when we passed Auto Action and decided to give it a try. Got approved in literally 30 minutes and was able to

The absolute worst customer service on Vanburen. . The guy who sits at the second to the door need to quit if he does like his job. I asked to look at, not test drive and he insisted that it was their policy to collect all of my income

Dori was excellent she would not let me leave without getting what I want she very helpful and the manager in the back was awesome on getting everything together for her they worked with great team work glad to have done business here

I’m for ever grateful for the help I received from Yési, Dory and William . Then listened and took the time to help me get the car I needed and could afford. Worked with me with my Down payment and credit… Thank you Auto Action!!!!!

Thanks to Dori, William , Also Yesi They worked with me. I appreciate Y’all so much. Don’t miss out on good opportunities. Auto Action is better than your Dealership yup I said it .I will tell my Family a Friends about Auto action.

DORI WAS ABSOLUTELY AWESOME. VERY PATIENT, THOROUGH AND VERY KNOWLEDGEABLE. TONI, MANAGER WAS AWESOME AS WELL. IVE PURCHASED 2 CARS THROUGH THEM AND EACH TIME ABSOLUTELY NO PROBLEM AT ALL. HIGHLY RECOMMENDED. 5 STARS HANDS DOWN.

I loved the service here yesi was amazing very helpful and help me drive away in 2015 Chevy Malibu I'm very grateful I chose to come here Mr.will M is a great man and very helpful you guys are truly a blessing thank you so much

I had a womderful experience. Dori was very helpful and went out of her way to get me into a the perfect vehicle for me. Her manager Tony the manager made sure I was happy and satisfied with my purchase before I left the lot.

Walked in sad and walked out utmost happy. Dori helped me so much. She had great customer service and i loved her energy. Almost felt like she was my big sister. If you need some new wheels I’d highly recommend this place.

I had one of the best experiences at auto action very friendly very patient great cars very awesome individuals go see Will and Dori and that will set you up perfectly thank you guys so much you guys are awesome …

Great experience, Millie and Dori were very lenient about my work history and budget. They got me the lowest down payment on a 2014 Nissan Rogue. Was recommended to come to Auto Action and would recommend to anyone else.

Was disapproved by every dealership on the street due to credit. I came here and they were able to get me approved with a little down payment. I wanna say thank you to Dori and William for being able to put in a car.

Thank u so much to dory and William amazing Got me into a vehicle with all of the seats I needed and worked with me on. My price made sure that I got everything I needed in a folded package. Amazing. I highly suggest

Really great customer service… I know car buying can be a bit stressful, but auto action is a really great dealership and Yesi is an amazing representative. She made my car buying experience stress free and easy A+

Yo, so when these people say they'll help you drive home with a car the same day. They are not lying. Dori was such an amazing help. The manager William very professional. Overall experience: out of this world.

My husband and I came in to trade our old car we were taken care of by Dori and willbert so I'd definitely recommend to talk to them if you come in! They were patient, super sweet and found us the perfect car!

Yesi and will are up front and honest with you. We came in after several stops at other place and worked out the best deal they could for what we had to work with. The vehicle was nice and way under mileage.

They were able to help me get my dream car this is my second vehicle with them I would like to thank Yesi for all her hard work and dedication she really helped me out since day one I would highly recommend

Dori is AMAZING!!!!! Very professional and respectful and made sure she helped me find the right vehicle that best suited my needs . Would definitely recommend to do business with them (vanburen location )

Me and my lady went into the dealer on Saturday looking to trade in our car and the worked with us to find options to fit our needs. I'm very happy with the service and vehicle Dori and Will provided us.

Dori, took great care of us. She spent 2 days working with us until we found what we wanted. So if you need a car come down to the auto action on 19th and Van Buren and ask for Her she’s amazing. …

Had such an amazing experience, was able to get a vehicle that I didn't think I would be able to get into!!! Highly recommend coming here and asking for Yes I!! She's such a pleasure to work with!!!

Fantastic service! William Helped us with our down payment stuff and dori helping find a car we liked and could afford! 10 out of 10! Fast and easy! Recommend them 100% all in all great service!!!

Dori was very helpful and answered any questions we had. Very glad they were open on a Sunday as well. Would gladly recommend this location and Dori for anyone that is currently car shopping.

Dori was really great at helping my brother with finding a car that fits him. She is also really respectful an showed GREAT ENERGY would definitely recommend coming here an shopping with dori

Dori and William were extremely helpful. They were fast and efficient and had us on the road in no time. Thank you Dori and William!!! I would highly refer them to anyone searching for a car.

Dori & William were dope! Got me in my car same day, helped me make the best option in my price range and above all made the process feel right. Thanks for the help and amazing Dodge Dart!

Amazing experience, best customer service from Dori!!! Fast and efficient. Highly recommend coming here for your auto needs. Definitely the best experience I've had buying a car for sure.

Very great place to go and get your first car . Off the lot. Want to thank DORI AND WILLIAM for helping me and my wife out they where a blessing and great at their jobs …

Dori and will was wonderful she made sure we were comfortable got everything taken care of and treated us as if we were apart of the family come show her some love when you buy a vehicle

Dori and William are the best! Dori is the best sales representative and her manager William did he max to help me! If you need a car please come to this dealership and ask for them!!

Dori and William helped me find a very nice vehicle for an affordable price that I can afford even with my low credit . They were super helpful I highly recommend this dealership (:

Walked in and was greeted right away sat down with yesi is great got us approved and looked at 2 vehicles and and now we are off in our new car, best car experience evet with yesi.

Thank you a million Ms. Yesi. I would definitely recommend auto action to anyone looking to by vehicle. They will find a way to get you in a vehicle and back on the road in no time

Great customer service! Dore and William We’re great on getting us a Hot!!! Deal On our 2017 charger! I highly recommend anybody trying to Vehicle with affordable monthly prices!

Will and Dori are the most helpful duo I have ever experience definitely come here if it’s your first time buying a car especially with bad credit they will help you out for real

William and Dori were an exceptional team. They helped me get my second vehicle with no hassle. Dori took particular care of me, walking me through each step of the process.

I have dealt with dori I have bought 3 cars from her. She have always been a good service She tell you the truth.and now I have bought my 4th car from her.she a blessing

Very simple and easy process. Dori and William were great and did not make me feel pressured to make a choice. Will recommend to family and friends who need a vehicle.

I just got a Car from Auto Action. Dori was very sweet and helpful. The Manager William very kind. Finding rebates and deals. I totally recommend this Auto Blessing!!!

Mickey and her manager Will got me a really good car the process was fast and the condition of the car and the miles are great and I got it down payment for 1800

Went in with my friend gill and yesi helped out so much and was a blessing he got a good deal and everyone was super respectful. I recommend this place to anyone

Sales reps Dori and Tony provided exceptional service. Very satisfied with the work they do and they went above and beyond to see me through. Excellent place!

This is my 2nd car my whole family has bought cars here really recommend especially with their manager William and sales person Yes I and Dori I'm so happy!!

Excellent service. Ask for Dori she is the absolute best!! The manger William listens to your concerns, wants and needs. He’s an amazing office manager!!

Dori was absolutely amazing!!!! I bought a car from her today and the customer service, courtesy, and professionalism was great!! Thank you Dori!

I had a very good experience. The process was fast and i am happy with the car I purchased from Dori, Will and Yesi. I recommend coming here.

I was so happy that I had come to auto action yesi Perez help me in my new car fast and easy she was a big help I'm happy with her service

Dori and William was very helpful. Bad credit and background. They pushed the limits to get me in a car for my new job. Thank you so much.

Walked in and out with a new car great and fast service Dory was super nice and helped us will recommend to anyone looking for a new car

Dori is truly amazing she makes you very comfortable as well as help in any way she can to get you on the road. This is the place to be.

I had great assistance getting a reliable vehicle for work and getting my kids to school. Today has been wonderful thanks to auto action

William and yesi were great. They were knowledgeable and very helpful. Definitely recommend. I would look here first for your next car

They helped me with getting my very first vehicle, good service and help when needed thanks to Dorie and William for helping me

Dory was amazing! She was professional, patient, and expedient. I'm excited to drive off the lot with my Dodge Challenger SXT6!

Dori And William have great customer service and willingly to help everyone the best way they can great place 2 buy a car...

They where amazing helped me in every way and very helpful and i appreciate they everything they did for me and my family!

Pleased with the customer service and everything about auto action 5 stars for me and thank you yesi you a real one …

Diego was awesome he done pulled his weight and got us Into a 2012 dodge avenger great customer service highly recommend

Dori was excellent helped me with Everything I needed! Also the service contract made me feel comfortable with the buy !

Great experience thanks for your help Tony and Dorie. Helped me get what I wanted with no hassle appreciate you guys!

Very satisfied with the service here. Dori and William were very attentive and helpful! Highly recommend them! …

Yesi was very helpful, my wife was able to get a decent car for a decent price. Thank you all for being so helpful.

The help I received here from Yesi has best in the valley.. thank you for all the help from the other staff too

Thank you to Dori & Will you guys did an awesome job! Thanks for your help in the purchase of my new car!! ❤️

Great Service! The sales rep Dori goes above and beyond to get you a quality vehicle for a reasonable price.

Had a fast and great experience with dori and William. Highly recommend coming with them for your car needs.

Dory and William sold me a car and everything went smooth. They picked a ride that was right for my family.

Dory and will are the best they get get you in and out I recommend anyone looking for a car to them :)

Thank you Dori and William at Action Auto....For selling me the Car wanted from the jump... …

was able to get approved even with 4 collections on my credit the car I chose almost looks untouched

Yesi was great!! Got us in and out with the car we wanted and a great payment plan!! Thanks Yesi!

Yesi was an excellent sales rep and I got a great sedan for an affordable price. Thanks girly

THANK YOU SSSOOO MUCH YESI.... VERY PROFESSIONAL AND QUICK I LOVE MY NEW CAR YOU'RE AWESOME.

Yesi and Dori were so pleasant and made the process so easy! Definitely recommend them!

I got a nice car and good help from Dori and William would recommend very honest people

YESI was very polite.. helped us get into a vehicle super fast... very friendly