i had a great experience interacting with Maya at Design Theory Hardware. I called to find a replacement for my broken Emtek door lock. Not only did she email me a quote in less than 1 hour, she called Emtek to see if she could get me the part free of charge under the Emtek warranty!! That's customer service at its best. Thank you Maya.

Design Theory Hardware and Selena in particular, is amazing! She knows SO much about all types of hardware and goes above and beyond with customer service, educating you on what you need to know and providing you with the best options. We will never work with anyone else on hardware. Selena is THE BEST!

Great selection! Knowledgeable and helpful staff. Very responsive and have offered suggestions and alternatives to assist in targeting budget needs as well as time frames for projects.

All I have to say, is there isn't a more knowledgeable vendor for hardware than Selena - I highly recommend Design Theory Hardware. She makes sourcing and purchasing more enjoyable!

Great selection and service. Maya was super helpful assisting us to find the perfect knobs for our kitchen cabinets. We received them in less than two weeks. Highly recommended.