I paid in advance $11.10 to park my car for a full day via Secure a Spot. I used the same credit card which I used to pay the prepaid amount to scan in and out of the car park. I ended out having to pay a whopping $80.98 additionally. So in total that is $80.98 + $11.10 to park my car for 9 hours. Other Car companies such as Wilson have the technology to register your credit card for prepaid payments to be used for entry and exit of car parks. I have disputed this transaction almost two weeks ago through my bank and still waiting for my money to be reversed. Also to mention public must drive down at least 3 levels to find a park at this carpark. I will never park at Secure Parking - Grand Hyatt ever again. And never prepay with Secure Parking.

Near the entrance of the car park a guy was waiving an board advertising $15 all day parking at about 9.45am.I thought this was great value and entered by taking a ticket and found a bay.After doing my site measurements..and returning to pay.I was ripped off and had to pay $79.00 for about 3 hrs parking .I found the helpdesk staff arrogant and unfriendly .Be warned of this trap.

Used this car park this morning went to the early bird level I was given another ticket. Went to use the ticket on leaving as I was only there just over one hour but was slugged $48 question it and was told I had to leave after 2pm to use the early bird!! $48 for just over the hour park is robbery! NEVER AGAIN!!!

This parking is easily full and hard to find spot. The new management however is better than the last one. Be careful when traveling in the staircases as you get homeless people staying there.

Entered the car park at 5:59am meaning I missed the early bird parking which is $20 & starts at 6:00am, Instead I had to pay $79. Spoke to the manger and was completely rude about it

Wonderful parking for Grand Hyatt and good Friday night and weekend rates, good location for city parking. Nice and clean and plenty of light

Fantastic location so central to all Melbourne has to offer. I found the carparking rates here some of the cheapest I have seen in Melbourne

Beware, disorganised, broken pay machines, broken boom gates, took me 49 mins to exit

Price is good but very tight if you have a wide car… Just take it easy

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