Odyssey Pets

395 reviews

14999 Preston Rd #400a, Dallas, TX 75254

odysseypets.com

+19724071166

About

Odyssey Pets is a Pet supply store located at 14999 Preston Rd #400a, Dallas, TX 75254. It has received 395 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday7:30AM-7PM
Tuesday7:30AM-7PM
Wednesday7:30AM-7PM
Thursday11AM-6PM
Friday7:30AM-7PM
Saturday7:30AM-7PM
Sunday7:30AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Odyssey Pets: 14999 Preston Rd #400a, Dallas, TX 75254

  • Odyssey Pets has 4.7 stars from 395 reviews

  • Pet supply store

  • "The staff is great and very helpful! They are always friendly and will tell you about the deals going on in the store! The daycare is cute, but my hours don't work with daycare I wish they did"

    "I love Odyssey Pets! They are so sweet with my hyper pit bull mix and I don't need an appointment for day care! I love the helpful tips that they send and especially the last one on how to red a dog food can label! They actually greet you when you walk in the door and they have wonderful sale events!"

    "Odyssey Pets is like talking to family! Joey loves it and we both love going in to the store"

    "We love your store! The staff are knowledgeable, helpful, and very friendly dog lovers"

    "Very knowledgeable about their pet products"

Reviews

  • Olivia Mitchell

The staff is great and very helpful! They are always friendly and will tell you about the deals going on in the store! The daycare is cute, but my hours don't work with daycare I wish they did. My puppy loves coming here while I shop for her goodies. The person running the fish section knows everything you need to know about care!

  • Gail LeVine

I love Odyssey Pets! They are so sweet with my hyper pit bull mix and I don't need an appointment for day care! I love the helpful tips that they send and especially the last one on how to red a dog food can label! They actually greet you when you walk in the door and they have wonderful sale events!

  • marion peterson

Odyssey Pets is like talking to family! Joey loves it and we both love going in to the store. Sherry and Everyone who works there is so kind and knowledgeable about dog food products, chew bones - and Joey feels safe there!!! Thank you so much for what you do - and especially now!!

  • Heather C

We love your store! The staff are knowledgeable, helpful, and very friendly dog lovers. You making caring for pets easier. We also love that you offer grooming and keep the dogs looking and smelling good. And you have fun events always going on.....best pet store in Dallas

  • Tim R.

Very knowledgeable about their pet products. And they say they vete all their products for quality and purity. Seem like they really care about what's best and healthiest for pets! Great conversations about how to truly keep your pets healthy!

  • Tammy Leday

So. I gave Odyssey Pets a poor review about a year ago and thought, Oh well, it’s been a year now and prior to that I had used them several times without issue and called to schedule an appointment. So, to my surprise if you give them a bad

  • Raul Alvarez

Bear has a particular problem with him getting a new leash every other week, I’d rather go visit Odyssey Pets for their great customer service and family oriented environment today was my first time visiting and I’m excited to go back just

  • Autumn Moon

Very happy! First time there today. It was clean, everyone was friendly and helpful. I got a bunch of nice plants with a dwarf crawfish and some shrimp! My betta is SO happy! He’s been fairly shy, but swam up to me as soon as I got some of

  • Lisa L.

For a company crowned the best pet store in 2023 DFW Favorites, the customer service I experienced today makes me question this accomplishment. I have been a customer of this establishment for over a year and have seen the customer service

  • Kalena Estrada

Adopted my sweet kitten through non-profit Dallas Cat Lady here. She was 6 months old, spayed, and they provided all of her vaccinations. She quickly became the perfect family cat for us all as she was already well socialized and loved in

  • Trinitee Green

I have taken my teacup chi to this salon twice and Carly is so sweet and loving with Georgie. I appreciate how she takes her time with her knowing the Georgie is not only tiny and fragile but she's not used to it and a little on the timid

  • jordy hernandez

My favorite place to go to for my fish tank livestock, whether it's corals, hermit crabs, shrimps, snails, or fish this store has always giving me healthy pets! Been coming here since starting my saltwater tank just 3 months ago and every

  • Adair Ahrens

A wonderful place to shop for your pets. There are several great pet stores around me, and Odyssey is my go to: they groom, and board, and welcome their customers (two leggers and four!) very warmly and always have little treats they give

  • Elexus S

This was my first time coming to Odyssey Pets and I had a great experience! I had to reschedule my first appointment, which was super easy to do over the phone and they were very accommodating! Karlie was my groomer and she was amazingly

  • Christiana Gaston

Groomed my dogs did a great job. Listen and did exactly what I asked. Consulted me on a fish tank issue and how to best take care of an issue there. Super friendly and knowledgeable staff. Great fresh and salt water fish selection. All

  • Victor Sosa

I’ve been coming here for over a year now, and I’ve never had an issue with anything before. It’s always clean and I like that I can place special orders so I’m always sure I’ll get my dog’s food. They have the healthiest pet foods and

  • Linda B

Went there with my 4 yr old grand daughter thinking we could get a betta fish. They only had one standard one to choose from, and it wasn't moving around much like the others. All of the others were designer fish I was told. They were

  • Miguel Rondon

Odyssey Pets is absolutely fantastic. The variety of top-notch fish and supplements they offer is outstanding. The entire staff, with a special shout-out to John, consistently provides friendly and exceptional service. Their extensive

  • bonjovirocks24

Very cool & locally owned store, with a great variety of niche pet supplies. I wandered in just to see what they had and bought Weruva cat food, organic catnip, an awesome & staff recommended cat toy. My cat Scrappy immediately hopped

  • Jennifer Duong

The Fish Room at Odyssey Pets: One of my go-to local fish stores! I'm a <5 year freshwater fish keeper and have found this store to have healthy fish, clean tanks, fun rotating selection of aquatic creatures, and good deals. The fish

  • Paige Perez

I came here for some dog food and they have a fantastic selection here. They always have great deals and specials too. I’ve been very satisfied each time I come here. Very diverse and expansive aquatic selection too.

  • Jessica Gavin

Great small business pet store! Decent variety, finally found beef liver treats that my dog loves and couldn't find at any of the big stores! Have a great membership program. Had pictures with Santa for your pets!

  • cherie chestler

Kirstin has been grooming my golden retriever abd wheaten terrier for a couple of grooms now and I will not go anywhere else. She is a perfectionist. My two have never looked better!!!

  • Kathy Tear

I have a 13 year old Shih-Tzu that goes to Day Care every day of the week. All the staff is so good to him and I never worry when he is with them during the day. They are the BEST!

  • Sherry Nolan

Karlie did an amazing job grooming my boy Bentley. He is a shih tsu mix and had not been groomed for several months. She followed my wishes to the letter. Thank you, Karlie.

  • Chelsea McAnally

Absolutely love bringing my dog to be groomed here! The entire staff is always so kind and Karlie takes such good care of him! Highly recommend!

  • Allie Young

Carly is the sweetest groomer and our puppy, Dilley, loves her. She always does such a great job and makes Dilley feel at ease and loved!

  • chad griffith

Do not bring aussies unless you want them shaved short. They took care of my babies even though one was sick. I grateful they got all

  • Matt Bennett

There is not another pet store like this. Odyssey runs on another standard and has stuck to it for so long, they own the concept.

  • Stephanie Shaffer

So proud of my groomer who was just rewarded with Groomer of the month. Go Karlie I encourage everyone to request the best.

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