Old Navy

351 reviews

636 Gardiners Rd Suite 13, Kingston, ON K7M 3X9, Canada

oldnavy.gapcanada.ca

+16133899040

About

Old Navy is a Clothing store located at 636 Gardiners Rd Suite 13, Kingston, ON K7M 3X9, Canada. It has received 351 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday10AM-8PM
Tuesday10AM-8PM
Wednesday10AM-8PM
Thursday10AM-9PM
Friday10AM-9PM
Saturday10AM-7PM
Sunday10AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Old Navy: 636 Gardiners Rd Suite 13, Kingston, ON K7M 3X9, Canada

  • Old Navy has 4.2 stars from 351 reviews

  • Clothing store

  • "Old Navy advertised 75% off entire store but it was ONLY on selected items"

    "Got nasty looks from a female young teenage store worker because i sneezed (and i covered) She was short in height and had brown hair brown eyes who's hair was in a ponytail"

    "My girlfriend and I needed outfits for a wedding this past weekend and Paula and JoJo saved the day! They were fast and prompt after taking the over the phone order was taken"

    "Old Navy is one of my favorite stores to shop at for my grandchildren just a note if you buy the bag that says Old Navy and the date underneath you will receive an extra 10% over and above any any sale I have personally saved well over $3,000 using this bag with my grandchildren over the past few years it is well worth the purchase every year"

    "I will never buy anything from here again"

Reviews

  • Belinda Scilley

Old Navy advertised 75% off entire store but it was ONLY on selected items. I wanted to buy a sweater in another colour that I had purchased before Christmas for $15. Today the sweater was $44.95 ...full price with no reduction. Also the sales person I asked to help me find the sweat shirts that were advertised for $12 had no idea what a sweat shirt was and had no idea where to look for them. I am a regular Old Navy shopper and I was extremely disappointed shopper today. I left the store with NO PURCHASES

  • J Murphy

Got nasty looks from a female young teenage store worker because i sneezed (and i covered) She was short in height and had brown hair brown eyes who's hair was in a ponytail. She continued to give me rude looks and I felt uncomfortable and had to leave. Customers should never feel this way. I came on a weekday (Wednesday or tuesday i believe) around 12:30-1:00. nasty employee.

  • Hunter T

My girlfriend and I needed outfits for a wedding this past weekend and Paula and JoJo saved the day! They were fast and prompt after taking the over the phone order was taken. My girlfriend was unsure of the romper colours so they displayed the 4 options in the window for her to pick. Overall great wholesome experience. Thanks JoJo and Paula !

  • trudy jamieson

Old Navy is one of my favorite stores to shop at for my grandchildren just a note if you buy the bag that says Old Navy and the date underneath you will receive an extra 10% over and above any any sale I have personally saved well over $3,000 using this bag with my grandchildren over the past few years it is well worth the purchase every year

  • Cora Young

I will never buy anything from here again. Not old is my order late, they removed items from my order that were originally available, now they are not because they took so long to process it. They also went into my bank multiple times and took put money. This is ridiculous. Never again!

  • Melissa Price

Ordered pants online during the shut down & they ended up the wrong size. I couldn't find the receipt or order number but the sales girl found the info for it with just a few questions. She was super friendly, helpful and sweet. I left very happy & encouraged to shop here again.

  • annhartlin

very disappointed that you no longer give air miles it was the whole reason i shopped there now there is no need i can buy clothes any where i would go to your store for the air miles so now that you dont give them i will not have any reason to shop there any more

  • David Fair

Disappointed, I bought a pair of pants yesterday but had to return them today because the leg was not wide enough. It is getting harder and harder to find pants that fit people with wide legs. There is also no consistency in the small medium large sizing anymore

  • Sandi Teevens

I really do wish companies would realize that not all women like spandex. Could you not create some jeans without so much spandex. The pair I bought even though they were the right size, the spandex in the legs keep pulling my pants down, even with a belt.

  • Sarah Sutton

I regularly come here, it's a decent store, gave it a 4 star because the place was very messy today. I recall years ago this store was usually messy but it improved, so I dont know what happened today? Parking is usually good. Staff are

  • Alana B (alanapants)

Husband needed to return/exchange a pair of jeans that had torn after a single (low-stress!) wear, and an employee was happy to help him find a replacement. She helped us navigate the slightly intimidating wall of denim and find several

  • Neandre Andy

I find that this location is often low on stock. The children's section is usually left messy. The staff is very friendly and the lineups move quickly. Discounts on next purchases are often offered.

  • S A

Shopped here today with my family and our cashier (Allone?) had such a good personality! She went out of her way to help us and was very knowledgeable. Made our experience much better.

  • bill c

Staff are very nice. Trying to buy a pair of jeans sux. You would think that the waist size would be consistent on the shelves, considering it's only their brand they sell... NOT.

  • Katie Veinot

Assistant Manager GABBY is amazing She went out of her way and spent a lot of time with me to help me find what I needed. Thanks again Gabby! Exceptional customer service! …

  • Joel Kennedy

Should be Zero. Manager is an absolutely heartless person and the staff are the most unhelpful in the province. This store should close and layoff their entire staff.

  • Corey Simm

Pretty decent selection and prices. The staff is friendly and the store seems fairly clean. They were out of most of the sizes we were looking for today

  • Vetta Tertiary

Friendly service, good selection. It was busy but there were enough workers to help around the store. I would definately go back if I was in the area.

  • limestone holiday lighting

Lots of friendly staff to assist if required. Prices are good, just wish there were larger mens sizes. Love the girls area for my daughter.

  • Anne Eadie

I don't know how your staff keeps up with all the email incentives for purchases. I feel sorry for these cashiers! Excellent job ladies!

  • Kathy Key

Everything is 50% off for Black Friday, so very good deals right now. Always deals for Nov and Dec. I do a lot of my shopping there.

  • Angie E.

Clothing is not as nice as it used to be. Not the choices and styles like before. US stores have better selections. Staff are great!

  • Diane Sampson

Good service, prices ok however they advertised $4.00 tee shirts but I never found any. Cashier was very helpful and friendly.

  • Jim Ferguson

Staff member Amy was very friendly and knowledgeable about her merchandise. Very upbeat attitude towards the customers.

  • Helen S

My friend and I went there to shop for her son for Christmas. I looked around for ideas too to put on my wish list.

  • Katerina B

Very nice and clean store. Helpfull staff. Every season new and interesting pieces, mostly made of natural fabric.

  • Mary

Can always find things in store, but if ony 1 item, shorts, dress in size, I order online I other colours.

  • I E

Great place, nice and organized, great collection for babies and kids. And they always have good sale.

  • Buck Lawson

Good selection of casual apparel. Watch the prices...they often have good sales offering better value

  • Haneen AlKadri

Love this place. One of my favourite old Navy stores. The baby items are so cute and great quality.

  • Mary Currah

The best part was checking out with Aaron at the register. He went above and beyond with kindness.

  • April Wallace

The store is usually a mess, and it's difficult to know what the prices are; cheap clothing.

  • janine wilson

I didn't see anyone on the floor to help me but the cashiers were very friendly and helpful

  • Wil Cleland

Prices not as marked. Slowest service ever. Selection isn't as good as it once was.

  • Marguerite Bertrand

Clean store. Customer service could be quicker - no one asked if we needed any help

  • S

Staff are always super helpful and Friendly, store is always clean. Sales are good!

  • Rob McLellan

Just like every other Old Navy prices are good, some nice clothing, great for kids

  • amit bajpai

Reasonably priced good clothes, especially if you Cath them this time of the year.

  • nikki gerry Loney

They always have good buys in tops and shorts. My granddaughter liked their tanks

  • Ian Blois

Very hit and miss and since returning after Covid-19 it's more miss then hit.

  • Barb Johnson

I love the store. It has all the clothes that you want. For all the seasons.

  • Hayley Doyle

Busy store. Lots of deals to be had. This branch is always nice and tidy

  • Ron Shaw

Fantastic buys , easily $500 worth of clothes for less than $200 bucks.

  • Alley St James

Got some great deals on childerns clothing. The store was well stocked.

  • Heather Gallacher

Pleasant Staff who helped with my online return and in the change rooms

  • Laurie Johnston

Great place to shop and the staff are amazing and the prices great!!

  • Dillon Murray

Good clothes, but my wife buys too much. Can she get free shares?

  • Rachael Jancowski

Staff was so amazing and helpful. The return was quick and easy.

  • Cory Rashotte

Clean well maintaned lots of staff to help and covid 19 friendly

  • Emily Hawkins

Great. So nice that they have a coloring table for kids now!

  • Patricia Rochon

I sincerely miss Stitches but old Navy will suffice I guess.

  • Michelle Lyons

Great experience in all areas of the store that we shopped.

  • Guylaine Hau

Friendly cashiers and good selection at affordable prices.

  • julie Clark

Great selection for entire family. Consistent. Great sales

  • Kon Joon Bhang

Cheap and fair but low quality for most of thier products.

  • Rebecca Wilde

Awesome deals. Need bigger carts child friendly shopping

  • Melissa Danis

Friendly staff, good prices. But unorganized and messy.

  • Eric Orser

Often the store doesn't have the sizes I'm looking for.

  • Bob Beaulieu

Good service but out of stock for my item. Safe place.

  • Patrick Rivadeneyra

I love buying clothes here, there are very good prices

  • Lynn Jean

Very friendly service! Quick and knowledgeable staff.

  • Bibiana da Silva

Lots to choose from. Colours and styles for spring.

  • J Davis

I always find something for everyone at this store.

  • Michelle Smith Arvelo

Great selection. Very helpful staff. Will be back.

  • Beth Sullivan

The place is well organized and staff is friendly

  • Devenn Doucette

Well organized, good prices and friendly staff.

  • Vernon Simkins

Great place for cheap but fashionable clothing.

  • Ajo Joseph

Nice store. Good selections. Excellent staff !

  • Frank C.

Looking for underwear did not find my style.

  • Hannah Blomfield

Old navy is my go to store. Old navy is me !

  • Colin Thompson

Friendly staff and super clean and organized

  • Lisa Wittur

Friendly service, very clean and organized!

  • Sara SC

Nice cloth, low prices very nice attention.

  • K T

Very helpful, good sales and return policy.

  • R Germain

Love old navy. Great prices, and clothing!

  • Christine T

Tons of sales, but limited on some sizes.

  • Victoria Jodoin

Great deals for upcoming ️ season! …

  • Amie hottot

Staff is amazing no issues ever there

  • tropical lightning

They don't go above size xl for men

  • Janet Mulville

Great deals and love the new tips.

  • Christina Wilkinson

Good store, clean and nice staff.

  • shruthi sridhar

Go-to spot for dresses on budget!

  • Missy G

Lots of cute clothes for the boy

  • Krista Veenstra

Always get great deals here !

  • Tessa C

I love there stuff. Its cheap

  • Harry Hartwick

Good service. Friendly staff

  • 방건준

Price good but quality low.

  • Els

Always good deals

  • Karen Michiels

FALL STYLES NICE

  • Zbojar

Okay

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