Just walked out. One guy serving and was ignored by him for a while. The other girl on the till ignored me then answered phone. When she had finished still ignored me so I left. Shame as I was going to buy some shoes which I specifically went there for.

We just walk in to R&B shop after hours we spent to find and try shoes of different brands in John Lewis. My wife just looked on pair she likes and lovely staff member immediately helped her with size. She was absolutely polite and helpful.

Wonderful staff are always very helpfull and freindly lovrly selection of shoes and handbags i love this store always have shopped with Russell Bromley for many years now the leather and style of shoes are amazing and there handbags.

Personally, I always find the staff very friendly and helpful!

One of my wife's favourite shoe shops Very expensive.

Omg so brilliant. Great service Amazing shoes

Wonderful staff. Very kind. Good sale items.

Rude staff and very bad customer service.

Only challenge is the price.

Top class