I've never had a bad experience at Starbucks personally. They have very tasty coffee, even though it's overly priced in my opinion. Anyone can make the same flavored coffees at home for well over a fraction of the price. I go to McDonalds and get their large hot latte with whole milk and 3 pumps of caramel with a few sugars to add. If you top it with whip cream and drizzle chocolate on it, bam.. just as good as Starbucks for $3 and some change. But other than that it's really good. Their baked treats are really good too, especially their cake pops and croissant breakfast sandwiches. If you have the extra cash it's worth trying them out every once in a while. It's definitely not worth going everyday or you'd spend a month's rent worth of money there just in coffee after about a week or 2
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Frappuccino, Iced Caramel Macchiato, Bacon Gouda & Egg Breakfast Sandwich, Chocolate Croissant Iced Caramel Macchiao

I will never go back to this location! I have several registered cards with Starbucks, I get different rewards throughout the year, all with different requirements. Sometimes it's (free item loaded to your card just use your registered card) other times it says just show this code to your batista. So today I went to get my free sandwhich and showed them my code from the original email. They would not give me the sandwhich without my card which was in a different purse. (I read the email 3 times before I left my house to make sure I didn't need my card). So needless to say I left angry and without the sandwhich. Now my husband has his own acct and his own code he went to a different Starbucks and they gave him his sandwhich and never once asked for his registered card!!

We're not noisy or troubling making people. We're in out- 50's. "Manager" was rude. Delivery truck blocked us in without telling us. Mgr asked if we had parked there AFTER we were already blocked. He then told us it would be 30-45 mins, but they closed in 15 mins and said we'd have to leave and take it up with the driver. We should've been allowed to stay inside while the delivery truck was there (it's not like they were going anywhere). We had planned on leaving at closing, but due to their inability to communicate with or advocate for the customer we were forced out. Supposedly mgr's last day was coming in 5 days... if he's not willing to represent Starbuck's positively to his last day, he shouldn't be there!

I visit this Starbucks every morning and there's usually this guy with a long ponytail at the window. He comes off as rude and acts as if he hates his job. No smile, no good morning, no how are you, NO NOTHING!. But today 5/17/18 I came across a different guy. A very nice older guy. I want to say his name is Gary cause the apron he was wearing said Gary on it. He made my day and even made me laugh this morning. This is who I want to see in the window every morning instead of the grouch. Gary you are the best othewise I would have rated this place 1 star. You saved them. ( Bad hair day cap). I put that so Gary would know who left the review.

Rude employees, I order the same thing every time I buy from Starbucks, a venti iced coffee in a trenta cup, because I get extra cream and flavors added, and an employee asked me why I needed the bigger cup, like I was trying to get something extra for free, so I told him because of all the extra stuff added, and when I got my coffee he put hazelnut in to be funny! If I had not been on my way to work I would've taken it back! So if you like ordering a little something extra in your coffee or you don't order it exactly the way it comes, I wouldn't suggest that you go to this Starbucks!

I went to this location on my way to work the lady that was taking counter orders was continously taking orders but only filling the hot orders I waited there 30 minutes and asked about my order and it wasn't until the drive thru lady questioned her that she asked someone else to do her cold bar ... why take so many orders and not even attempt to fill the cold beverages only the hot orders..
Service
Take out
Meal type
Breakfast
Price per person
$20–30
Food: 3
Service: 1
Atmosphere: 1
Recommended dishes
Frappuccino

Pretty good starbucks. Drinks are great and seldom erroneous, but it's usually a hassle using rewards cards and getting food through the drive-through (they often leave out my food orders so I have to be sure to ask before paying/driving off). Staff is still very friendly and apologetic when this happens though. Has an interesting Pokemon Go sponsored frapp and hosts a gym which often has raid battles. Also has nice but small putdoor patio for when the weather is nice. Do not recommend trying to hit this place during rush hour though.

Service is soo horrible. I went there online it says they close at 9 so I have about an hour left. I pull up no one takes my order. I look and see the employee looking back at me. We had a stare down and he ducked under/behind the cash register space. He could’ve just said on the microphone that they were closed. So I pulled up to the window and had to knock for 3 minutes till the man finally looked up and said were closed with an attitude. Would never go again. This is not the first rude encounter I have had with the staff!

Picked up my order. At the mobile stand and a staff member says oh that’s yours ? I said yes and made a joke that it looked like someone already drank mine (as it was half full) and she said my order was “weird” because I order a cold brew with no ice lol (how is that weird?) I said I order this drink 6 days a week at the binford store and she turned around and said “he wants this filled up, apparently he orders it like this everyday” in the most sarcastic tone ever. The absolute trashiest service I’ve ever had.

They gave me a venti drink that barely covered the top black line & when I asked for more milk at the window the lady with short dark brown hair said No. when I called the manager(yes I become a Karen I come here daily and spend $12 daily) he said to pull back through and they would just make me a new one, the same lady said “what” not is everything ok, just a “what”. I go here daily and the new staff is terrible old staff is phenomenal but the new staff is tearing them down.

I had a very terrible time at this horrible Starbucks. Definitely need new workers who aren’t so disrespectful. I walked in on them spitting in my drink and When I asked what in the world they were doing they denied it and threw the drink at me and refused to remake it. There was gum on the floor and it looked like the place has not been cleaned in years. I will not be returning and I will be telling all the other moms to never go here and leave bad review. I’m disgusted.

I don't know if it was on purpose and they were just ignoring me or if they didn't care, but they totally got my drinks wrong (I ordered 2 of the same thing-->chai tea with extra pumps of chai). I'm not one to usually complain, but if I'm paying $5 per drink, I'd like it to be what I ordered. I go to Starbucks every day. Unfortunately it's not the first time this has happened. Aside from that-the girl at the checkout window was very nice!!

I was here with a friend on her birthday. She was getting her free drink courtesy of Starbucks. The service for both of us was fast and very pleasant. The location was clean and the staff was friendly, they hold up what you know and love from Starbucks in all regards.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Frappuccino

Do Starbucks employees realize that some people really can’t have lactose and it’s not just for the plant milk trend? If they can add in any other components of my drink I’m sure they can remember to substitute milk too. It’s literally written on the sticker. Bottom line is we pay for it. It’s not the first time this happened at this location. I work with coffee too and this is one thing I’m always super careful about. Frustrating.

This has been our go-to location for years and they’ve provided great service. Lately, however, it seems to be taking longer and longer to get our orders. Not sure what is causing this as there are usually plenty of workers and it’s no busier than in the past.There are a lot of new faces behind the counter so perhaps that has something to do wit it. Waiting almost 20 minutes for a mobile order is not good.
Service
Take out

Kale and Mushroom egg bites with Chai Latte! Never a bad day.at Starbucks, what can I say..
Service
Take out
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spinach Feta & Egg White Wrap
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Large vegetarian selection
Vegetarian options
Very nice!

I went into this establishment this morning for some tea they didn't have the tea I wanted. I felt the manager that was there this morning was very rude when she let me know they were out. She also gave a very nasty look when she saw that I ordered something else and had the nerve to ask the cashier that took my order what I ordered rude. I will not be going back in there at all they will never get another dime from me.

when i ordered my drink and asked to have it the way i usually do the lady wanted to have an attitude and suggest the drink another way and when i said no this is what i want she rolled her eyes and acted as if it was an issue... and all i asked for was to have the crunchy stuff in my carmel ribbon crunch layered throughout the drink
Service
Take out
Meal type
Brunch
Price per person
$1–10

This place used to be very fast i come here almost every day too. However ever since they hired this older lady it has turned from a five or ten minute transaction into a 10 to 25 minute wait through the drive-thru. She is very friendly but when you guys have traffic lining up outside of your parking lot because she wants to talk about her life story with every customer it's driving away future business

Coffee had a weird aftertaste at first, and even though they were really busy, they really made my coffee with a different sweetener, and it came out, tasting exceptional!
Service
Take out
Meal type
Other
Price per person
$10–20
Recommended dishes
Frappuccino, Mint Majesty, Chocolate Cake Pop, Chocolate Cookie Crumble Crème Frappuccino, Mocha Cookie Crumble Frappuccino

They are always swamped, especially the drive thru. I order ahead and rarely have to wait once I arrive after the 5 minute drive. Usually the staff aren't super friendly but they're fast and my order has never been wrong
Service
Take out
Meal type
Other
Price per person
$1–10
Features
Dine in: Yes
Outdoor seating: Yes
Takeout: Yes
Delivery: No
Curbside pickup: Yes

I really like this branch of starbucks. I usually enjoy my coffee there and organize my list before I visit one of the nearby stores. The staff are nice and everything is as expected from a starbucks branch. Only complaint is about the smell of food in the outside area. I think there is a restaurant next door and when they cook the smell makes you feel like you want to get inside the store.

Giving this Starbucks 5 stars because of its staff. They are always friendly, efficient and they make excellent drinks. In addition, a personal experience: One morning I accidentally spilled a vente latte all over the floor; one of the staff promptly mopped it up (without a trace of displeasure) and before I could think twice they had prepared a new drink for me. What a wonderful crew!!

10/18 6:00AM shift There were two older women talking telling the sweet drive thru lady that they couldn’t honor my no ice request and that the drink had to have ice in it. Since when is Starbucks not allowed to make drinks without ice?? I just pulled off because it made me uncomfortable. I didn’t want them to spike my drink with something because of my no ice request.
Service: 1

I ordered a Venti espresso with no ice and I got a half of cup of espresso. So disappointed and the drink tasted terrible. This is now the second time I’ve had this same issue at this location. I will not be ordering from this Starbucks again. It’s worth the extra dollar to go up the street to the next one. I’ve never had this problem before at any other Starbucks but this one.

I enjoy going through this drive thru. There is a sweet lady that always has the best cheerful attitude. Its genuine, you can tell. Drinks were great and the cake pops the best as always.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Frappuccino, Chocolate Cake Pop

I have ordered from this location 3 times now through Uber Eats, and EVERY TIME I have been missing one out of the two items I ordered. HOW DOES THIS HAPPEN?? I understand if it was a lot of items, but it's only two! Today was the last chance. I will be ordering from a different location going forward and see if they can handle two items to put in a bag. FRUSTRATING!!!

What's with the attitude? I can t walk in and my truck is to big for the drive through so I called and you refuse to take an order and bring it outside? Isn't that what curbside pickup is? That is what the sign says and she gets upset for me asking to place an order over the phone, so how else is one suspost to order then??? Lost my business for good.

Charla thanked me for coming in, we had a pleasant conversation and she invited me to sit down and rest/wait for my friends to wake up...awesome personality and made a normal visit extraordinary!!
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Parking lot is a death trap and always nasty shared with 3 other businesses. Be careful people fly in and out and bad area to get vehicle damage!
Service
Take out
Meal type
Breakfast
Price per person
$20–30
Features
Dine in: Yes
Outdoor seating: Yes
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes

Its Black History Month and on their drive thru window they have a paper with the Beatles on it and history. There was not one thing about Black history on the window. If its Black History Month and they have a history paper up then they should have at LEAST one thing of Black History on the paper. Totally disrespectful.

The african american clerk there is incredibly rude!! Needs to learn some manners and how to talk to the patrons that come here, buy the coffee, thus giving her a paycheck. This is the by far the WORST Starbucks I have EVER been to. District management REALLY needs to address this location.

This is seriously one of the slowest Starbucks in the country... So slow, roughly 4-minute average per vehicle in drive-thr (so imagine average line of 8-10 cars), and they do not seem care one bit that they are so slow. Do not come here if you are in a hurry, especially the drive thru

The place is great, we try to go every weekend with friends to hang out. Tonight Lana waited on us and she was great. There is a grumpy female working there and we don't feel she is ever happy, but the rest of the team is sociable, personable, and provide great customer service.

Best experience ive ever had at a starbucks. They lady who took my order was very helpful and even went out of her way to tell me goodbye after she clocked out. Felt like a small town coffee shop in the middle of a big city.
Food: 5
Service: 5
Atmosphere: 5

Always reliably great. White chocolate mocha is such a special drink on cold winter days. I know I will have a delicious cup of coffee no matter where I am in the US. I've travelled for business for years and it's so reassuring find a Starbucks in all the cities I've worked in.

Okay, we were here like 3 times in 2 days (2x in the same day, lol) and they recognized me cause well I’m obsessed with Starbucks and I love their baristas! Always a good place to go to. :)
Service
Take out
Meal type
Other
Price per person
$20–30

This Starbucks is always the worst its located at 96th in the wholesale club menards park lot. Staff is always to busy doing things stocking,cleaning,sweeping everything except customer service.. not one of them except Ashley and Gene' even know how to crack a smile

I don't mind waiting in line for 10 minutes or paying $5 for my coffee, as long as you remember to actually fill my cup with coffee.... This is the third time IN A ROW. I have not visited this Starbucks in months, because they never fill the cups all the way.

Normally use drive thru because its faster than setvice inside! Plus, way to many business types hanging out all day & never a place to sit, then there's the "people surfers" looking for a "hookup"! Dumped my stock when they went left of center of society!

It's a Starbucks, pretty standard one at that, service was fast, drinks and food were correct, like all Starbucks they seem to orient them directly in the path of the sun and not install shades...it was sunglasses the whole time we were there.

I don't know if it is because they relocated to across the street or not but they have been really slow lately. At most i would be in the drive through for 10 mins this morning i was almost late to work sitting there for a good 20-25 minutes

Friendly new folks here with pleasant service. Starbucks has a new chile mocha that left me disappointed with its lack of heat (not even much chile flavor at all). But the standard PSL and Salted Caramel Mocha are classic and consistent.

Their shaken tea with lemonade is on point most times, sometimes you guys are very slow with your service, especially if the crust of what your expertise is making drinks, you may want to find ways to speed and streamline your service.

My experience was great, the service was wonderful. I appreciate how as the drink was being made the barista took a second to say hello and to ask how I was, while being genuine. Thank you for the five star service. I appreciated it.

Just tried to get some coffee. They are not letting anybody walk in and order to go. From out of state and traveling back home with a trailor. Couldnt fit through the drive through. The ladys attitude was that it's not her problem.

The employees were very friendly. They took the time to have a conversation with me. My order was taken quickly and received in a reasonable time. I tried the toasted white chocolate mocha and wasn’t disappointed. Good experience!

No complains here! I mean, who doesn’t love a good Starbucks store?
Service
Take out
Meal type
Lunch
Price per person
$1–10
Recommended dishes
Spindrift Grapefruit Sparkling Water, Birthday Cake Pop

This Starbucks is the best! They always make the most delicious lattes. Not to mention the staff is incredibly friendly! I messed up picking up my order (not them) and they really went above and beyond. So grateful for them!!

Great tasting drinks and all last time I had to wait over 10 min in the drive thru could not get out of line was just stuck when I got my drinks they were not even full. When I pay that for a drink I would like it to be full.

I Iike to ask employees what their favorite menu item is. The attendant (I forget her name) was very helpful in suggesting, what will probably be, an amazing coconut milk, salted carmel mocha. Friendly service is also an A++

It's Starbucks (Sbux). If you need a review, then you've never been to a Starbucks. If I left a review that wasn't generic, I either received excellent or awful service.
Food: 4
Service: 5
Atmosphere: 4

They literally cannot get my order right went back three times. I feel bad because they're super nice about it but just can't get it right
Service
Take out
Food: 1
Service: 4
Atmosphere: 3

Excellent customer service and location.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Frappuccino

I ran in to grab a quick coffee and change for a wedding. The bathroom was big and very easy for me to change. The chocolate cream cold brew was what I needed to make it through the rest of the eventful evening.

Becareful If you have food allergies. I'm allergic to almonds and they gave me almond milk instead of oat yesterday. It was not a fun day. Please pay closer attention @starbucks
Price per person
$10–20

Love this Starbucks, always good service but lately haven't been able to get fresh nuts n raisins with my blueberry oatmeal.
Service
Take out
Meal type
Breakfast
Price per person
$10–20

They do a great job, always remember me and are kind and courteous! Only issue really is location, w/sams club and all the business traffic around there quite difficult getting in and out at times.

I love Starbucks. Their coffee is great and usually the service is as well. This location has the pitfall of having a tiny drive through lane, so getting in can sometimes cause traffic to back up.

Very friendly & accommodating staff; will inform of specials, ingredients & their personal preferences to assist decisions on what to have. Always professional & clean! Top quality in every way!

What can I say love the coffee. But sad that most food is frozen and heated up. Sometimes still frozen in the middle. They will make it right. But sometimes I don't have the time to turn around.

Drive thru speed was okay, but could improve. Was surprised about the cost of a tall flat white. Reminds me why I make mist of my coffee at home. Still like to visit Starbucks once in a while.

the older white lady in the drive thru is very rude and impatient. I’d rather drive out of my way to the one on 82nd street where they are nice and actually try to communicate and not rush me

The staff was working really hard and they were nice. They got your order done as quickly as possible. I most certainly will go back to that venue when I go to the Great Wolf lodge again.

Another quick drive thru. Not close to the interstate but only a few stoplights away. Coffee came as ordered. Service with a smile. Did not go in, but could see they have casual seating.

The phone app to order ahead is one of the best out there! My custom orders are always ready and prepared perfectly. And their Rewards program and special promotions keep me coming back.

Arrived at 355 and waited in line with other cars behind. Pull up to window after waiting 10 minutes and told they closed. That’s is just poor customer service. Fate of the world today

I'm not here to review Starbucks because Starbucks is Starbucks. But I always get super friendly service from the baristas at this Starbucks. Sometimes the line is long but I'm patient

I enjoy this Starbucks a lot. The staff is really friendly and have helped my indecisiveness many a times by making cool suggestions. The decor and furnishing here is pretty neat too

Updating my review. Stopped by the 96th street location. It's the one in front of Sams. Ordered my drink and Gene gave me a little surprise. Was a good smile for the day. Thanks Gene

Saturday morning 10am. 5 people working been standing in line for over 15 minutes. Pretty much SUPER SLOW. Good thing my tee time isn't until 10:15 and I'm 5 minutes away!

Great location! The workers are always nice and friendly. There's never a mistake with my order. This location always seems to be busy but there is never much of a wait.

Don't hate anything or anybody google. However, your algorithm/ location services are wrong. It's been 3 yrs or more since I've been in a Starbucks. But thanks.

There has a nice lady who always has the best happy attitude. I really like his smile and his welcome!
Food: 5
Service: 5
Atmosphere: 4

Treated my dental office to Starbucks. They handled my order well and got me out fast.
Food: 5
Service: 5
Atmosphere: 5

I wish they would stay open a bit later into the evening, because this is a great location - easily the best in the area.

Service was fast. The person at the drive up was not friendly. Maybe she was having a BAD day.
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Accommodated my family of 6 and our extremely large breakfast order quickly on a busy Monday morning. Thank you!

I’ve never left a review ever but the older lady that works here was so extremely rude I had to leave a 1 star.

suchhh a sweet staff team - everyone welcomed my dog & I as we sat outside
Meal type
Other

Love this one! Quick amwd efficient. Drinks are on point. And they are consistent with their drinks.

The baristas here are always so kind and helpful! Love this store.
Price per person…
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AlwYs grateful to have a place to set up shop for a couple of hours and enjoy a great beverage.

Always forgets to put Carmel drizzle in my drink but charges for it.
Meal type…
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Ample seating available at this Starbucks. My mobile app order was also completed timely.

Ordered a 6 dollar caramel machiatto and got a light blonde roast with sugar n creme :/

Charla is a wonderful human, a wonderful light of joy in the drive thru! I’ll be back!

Super busy! But understand.
Food: 3
Service: 3
Atmosphere: 3

What can you say? Great coffee, I mean it's Starbucks!!!!
Food: 5…
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It is nice place to hang put to talk to your friends like other starbucks