Subway

267 reviews

Texaco, Service Station, New John St W, Hockley, Birmingham B19 3TZ, United Kingdom

restaurants.subway.com

+441215151734

About

Subway is a Sandwich shop located at Texaco, Service Station, New John St W, Hockley, Birmingham B19 3TZ, United Kingdom. It has received 267 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday7AM-7PM
Tuesday7AM-7PM
Wednesday7AM-7PM
Thursday9AM-5PM
Friday10AM-5PM
Saturday7AM-7PM
Sunday7AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: Texaco, Service Station, New John St W, Hockley, Birmingham B19 3TZ, United Kingdom

  • Subway has 3.9 stars from 267 reviews

  • Sandwich shop

  • "Normally have no problem here but today I came at 5"

    "Worst embarrassing experience ever! Waited 45 minutes because the manager Asingh was busy"

    "Awful place, was treated like dirt, absolutely no respect for their customers"

    "This is probably the worst subway in the whole city of birmingham i'm not even playing They put the less amount possible in all the food and prices you see on the screen are for example wrap 3,89 when you about to pay they say is 10p extra even in the screen has a cheaper price"

    "Petrol station that sells everything"

Reviews

  • Dezhh Alexander

Normally have no problem here but today I came at 5.33 pregnant and hungry. The Indian woman who was working today toldme they're closed. I proceeded to take out my phone to look at the time and tell her I'm pregnant and hungry. Her excuse was it was very busy and we have northing left. I walked over to the counter and she still has all the food in the containers. I really think you need to think about the type of people your hiring because she will be the reason your business doesn't continue to make money until your trading hours are up

  • R B

Worst embarrassing experience ever! Waited 45 minutes because the manager Asingh was busy. By the time he spoke to us he refused to give a sub, a promotion they had on the website and social media. I even showed him the offer and the terms and condition and that his store allowed it. I then had to go to another subway and they happily gave it to me. Never will I go back to subway New John street. Hockey. B19 3TZ!

  • Reesyboy

Awful place, was treated like dirt, absolutely no respect for their customers... I took my meal back because they made the wrong order and they were so so rude and disrespectful towards. Prem the so called manager was waving his arms around and told me to get out, he said he couldn’t care less if I made a complaint. He’s a disgrace to subway! I will never eat from this place again....

  • Marwan El mallem

This is probably the worst subway in the whole city of birmingham i'm not even playing They put the less amount possible in all the food and prices you see on the screen are for example wrap 3,89 when you about to pay they say is 10p extra even in the screen has a cheaper price. I'm sure that is ilegal for any subway francise not if you want someone to trick you come here eat

  • Roger

Petrol station that sells everything.. from alcohol to electric top up, but after sunset, can look a bit dodgy. And what’s with the minimum £5 top up, On Electric.. not everyone has £5 as I realise, and the cashier had no sympathy that the person had no electric and only wanted £3 to get there electric on …

  • nuwine

Ordered a breakfast sandwich, they covered it in tomato ketchup automatically, explained I don't like it and was told it comes with it. Pressured to buy a foot long I couldn't eat. Left £3 and walked away.
Service
Dine in
Food: 1
Service: 1
Atmosphere: 1

  • writerNB

Upgraded to 4 stars: One of the few petrol retailers open on Christmas Day. Their shop has been extended with better lighting. Helpful assistant. Unfortunately, there was a beggar asking for money outside, when I came out of the shop, that marred an otherwise good experience.

  • Dave Hooper

Very nice food staff are nice 10/10
Service
Take out
Meal type
Lunch
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cadbury’S Caramel Muffin, Ben & Jerrys Cookie Dough 100ml

  • A Kumar

Subway is situated in petrol station, it is totally brand new . Staff are polite , preparation of food is completed in a attentive manner. Seating is available to eat in ,inspire toilets available, their us also a cashpoint onsite . …

  • paul brown

The prices have gone up quite a bit meaning there's no coffee and cookie deals. Good service, here.
Service
Take out
Meal type
Breakfast
Price per person
£1–10
Food: 3
Service: 4
Atmosphere: 3

  • Amol Ingawale

This is the grate place where I used to visit. Which is good option for quick bite. I love it.
Service
Take out
Meal type
Brunch
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5

  • Candyman

Good service
Service
Take out
Meal type
Other
Price per person
£1–10
Food: 4
Service: 4
Atmosphere: 2
Parking space
Plenty of parking
Parking options
Free parking lot

  • Errol Simmonds

Lovely breakfast and fresh sandwiches . Friendly and helpful staff.
Service
Take out
Meal type
Breakfast
Price per person
£1–10
Food: 4
Service: 5
Atmosphere: 5

  • Norbitta

Nice customer service and fast service
Service
Take out
Meal type
Lunch
Price per person
£10–20
Food: 5
Service: 5
Atmosphere: 5

  • James Herrador

Just average for me nothing amazing
Service
Take out
Meal type
Brunch
Price per person
£10–20
Food: 3
Service: 3
Atmosphere: 3

  • john clerkin

Can't go wrong with a subway
Service
Take out
Meal type
Lunch
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5

  • Laurna Marston (Lawn)

Small shop located inside Texaco Petrol Station. Is just a basic Subway, but have all the favorites plus more. But there's no where to eat-in.

  • Zeniki Beniki

Them girls so lovely and beautiful, provides best service ever!! Even if i am not hungry still want to get there because of service.

  • Robert Stoubos

Handy little subway tucked away next to a service station. Tasty as Subway always is, friendly staff and relatively fast service.

  • Juliet Wallace

My other half bought me a 6" meatball sub. It was so good. Haven't eaten a sub for a few years. I think I need to revisit. More

  • Yvonne Baird

Breakfast baps nothinf to them waste of money
Service
Take out
Meal type
Breakfast
Price per person
£10–20

  • Suba Miah

Didn't have a Halal option. Especially when majority population in the area eats Halal " Blessed Meat". Food for thought.

  • Adam Camp

Told toilet not working when there is nothing wrong with it. Attendant too busy looking at his phone to deal with query

  • Jason Stovell

Decent service experience and food. Location is not that great though.
Service
Take out
Meal type
Brunch

  • LH Trotter

Awful service, long wait, had to remake as the first one was so bad
Service
Take out
Meal type
Lunch

  • Andrew Hilll

Always a good munch at Subway
Price per person
£10–20
Food: 5
Service: 5
Atmosphere: 5

  • Ricky Zane

Great takeaway.. Short waiting time, friendly staff, and vat adjusted prices!!! What's not to like about it …

  • mary perks

Yeah all good I love a subway occasionally and this one is ok tbf
Service
Take out
Meal type
Lunch

  • Miss Lea

Ran out of bread and said I have to wait an hour
Food: 3
Service: 2
Atmosphere: 2

  • Andrew Douce (Andy)

Inside Applegreen petrol station. Limited free parking to all vehicles. Height restrictions for trucks

  • Kalinda Malhi

Had wedges weeks Rock hard should have had crisp. Cappuccino was half a cup lukewarm waste of money

  • Akaur Rahman

Theyll always more expensive than everyone else. Why's can't petrol price be same across the board

  • Vin Chenzo

I never have any issues coming here and recently refurbished with Subway and toilet facilities

  • Daily Dose Of Serotonin

Didnt even know i was there but alright
Food: 5
Service: 5
Atmosphere: 5

  • Mr Ron

Subway food, not for me! Bread was dry not much in the way of ingredient had to ask for more!

  • Sfyh_ali Ali

No toilet facilities total bad service
Food: 1
Service: 1
Atmosphere: 1

  • Gurpreet Mann

I been today, the person who served me very happy and welcomed Thanks i am going back again

  • Sam Jordan

Lovely staff, great experience. Nothing to moan about, you get exactly what you ask for.

  • Uk Refas

It's subway, never any complaints
Food: 4
Service: 4
Atmosphere: 4

  • George simkins

It would be five but i don't use subway that much but i think you will give it 5 stars

  • Mateen Sharif

This branch is the worst - disgusting service. Can't even explain how bad this one is

  • ZULU CHRISY

Love the food amazing
Food: 5
Service: 5
Atmosphere: 5

  • the truthful always

The chap serving couldn't understand English and looked at me like it was my fault.

  • Suriya Ram

Excellent customer service and really clean store.And I will always recommend this

  • Angel Boothe

Stopped by here with my partner, service was nice and fast. Venue was clean.

  • K M

No fresh bread second time in this week. Probably worst subway I've been in

  • István Boldizsár

Try avoid to eat here. Foods are tasteless, shop assistant was very grumpy!

  • Seyaka Sonko

Enjoy a nice snack with various choices ..affordable and friendly service

  • mike kassam (Mikel)

The service was from this branch was second to none. …

  • Paul O'Hara

Poor quality ingredients, delivering poor quality food. Not for me!

  • Anthony Smith

Great subs,
Food: 4
Service: 5
Atmosphere: 5

  • George Daley

Really good customer service. The gaffa is the man... from George

  • It's Me

Clean shop. Not too busy. Nice staff the guy and girl. Thank you

  • MICHEAL DIM

Nice personal touch. The chefs special was special indeed.

  • ALFRED HYSANJ

The staff is very nice. The prices are extortionate.

  • Michael Tinsley

Bit awkward to get out in a lorry staff are friendly

  • Alex Alexandru

is ok
Service
Take out
Meal type
Lunch

  • slothastic jr

Not the best place for subway service was very slow

  • Andrew Stevens (AJS)

Love subway... Always have the vege delite yum yum

  • Janine X

Great place for a quick snack when your on the go

  • BASSMENT RECORDING STUDIO

Not bad station Open 24 hours . Which is a bonus

  • Marisgreenyoga McCann

24hrs petrol station has a Costa coffee machine

  • Shahbaz Matloob

Slow service and customer service was poor.

  • Lucky Ohwofasa Eghagbevwa

Nice place to get takeaway while travelling

  • Mohammed Nur

You just cant go wrong, cheap and tasty!

  • Umar Hussain

Great service and great value of money

  • Crazie For

Always stop off here after a night out

  • sha ahmed

Good customer service, friendly staff

  • tesfit atsbaha

Good customers service …

  • Prasad Senevirathna

Very good service!!! Will be back

  • A. J

Doesn't have ultimate diesel.

  • Shirley Patricia Cooper

Popped in for sub of the taxi

  • Jamie Bloor

Smelly and very unorganized

  • usman tariq

Fuel economy is not good

  • Naweed Zaman

Lovely chicken tikka sub

  • Balvinder Sambhi

Great service and food.

  • Imran chohan

Fresh food good service

  • Grant 23 23

Good food good service

  • Anesu Muyambi

Good food good taste.

  • Abdul Shahid

staff very unfriendly

  • simon bullock driftwood apartments broadstairs

Lovely food and drink

  • Mohammad Iftikhar

Good quality petrol

  • Michael dos santos

Good people is good

  • همس المشاعر

Great food thanks

  • Walks For The Mind

Very fast service

  • huss Ahmed

The owner is rude

  • tariq pervez

Supper very good

  • shelly Ann

Clean and quiet.

  • Bobby B

They have hoover

  • Mr Singh

Service was poor

  • Sid Khaan

Friendly people

  • Majid Ali

Open all hours

  • Kingopp87

Rotten chicken

  • Geoffrey Smith

Good service

  • mal charles

Lovely staff

  • parvz r

Slow service

  • Jayesh Thawrani

Good service

  • Nusrath Hoque

NOT HALAL!

  • Narinder Kumari

Great food

  • Victor Field

verry good

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