The Source

168 reviews

350 Shawville Blvd SE Unit #220, Calgary, AB T2Y 3S4, Canada

www.thesource.ca

+14032562368

About

The Source is a Electronics store located at 350 Shawville Blvd SE Unit #220, Calgary, AB T2Y 3S4, Canada. It has received 168 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday10AM-6PM
Tuesday10AM-6PM
Wednesday10AM-8PM
Thursday10AM-8PM
Friday10AM-6PM
Saturday11AM-6PM
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of The Source: 350 Shawville Blvd SE Unit #220, Calgary, AB T2Y 3S4, Canada

  • The Source has 4.5 stars from 168 reviews

  • Electronics store

  • "I recently stopped by to talk about any potential offers for the S23+, Haris and his manager Basil were incredibly helpful, I went back a few days later to confirm everything and ended up ordering the phone, Haris and Basil again were very helpful"

    "I recently had the pleasure of dealing with Akhil, a customer service agent at this store"

    "I was looking for new iPhone 13 deal on cyber Monday of 2021 and just casually visited The Source"

    "I walked into the Shawnessy branch asked for headphones wired for a kid at school and told the guy I did not want to pay much"

    "I was dreading having to get a new phone and go through the hassle of getting my number and everything moved over to a new device"

Reviews

  • Ross Blackbeard

I recently stopped by to talk about any potential offers for the S23+, Haris and his manager Basil were incredibly helpful, I went back a few days later to confirm everything and ended up ordering the phone, Haris and Basil again were very helpful. Went back a third time to pick up the phone and Haris with help from Colin helped me get the best value for my trade, Basil was not in the shop but still available to help. Walked out with a couple accessories and very happy with the new phone, trade in value, and even the plan. All in all great experience!

  • Denil Dennis

I recently had the pleasure of dealing with Akhil, a customer service agent at this store. My experience was outstanding, thanks to Akhil's exceptional knowledge, patience, and professionalism. Not only did he address all my inquiries thoroughly, but he also went above and beyond to secure a fantastic deal on the latest iPhone. After comparing prices across several stores, Akhil's enthusiasm and commitment to customer satisfaction stood out, making my purchase decision easy. I highly recommend Akhil and appreciate the outstanding service he provided.

  • Rajesh Jintikar

I was looking for new iPhone 13 deal on cyber Monday of 2021 and just casually visited The Source. I was surprised by Shivali Sharma the sale associate with very good deal on iphone 13 for my son. She was pleasing personality and politely explained me all I wanted to know. She offered me all what I wanted. The store manager was very helpful and I would recommend Shivali to anyone who wants to have great shopping experience. Thanks source team for hiring such a nice sales associate who looks after their clients.

  • Mona Khouri Akl

I walked into the Shawnessy branch asked for headphones wired for a kid at school and told the guy I did not want to pay much. His reasoning was showing me the Sony a 99$ headphone because they are on sale. He went on to show me wired ones and when I said they have batteries he said no it is only for the how much it can be used. Seriously if you don’t know about stuff ask for help or maybe better training. Disappointed with such level of sales person.

  • Erin Harde

I was dreading having to get a new phone and go through the hassle of getting my number and everything moved over to a new device. Harman made the whole process seamless and even enjoyable. Probably the best customer service I’ve ever had. He found me a fantastic deal and made sure everything was taken care of. I can’t recommend him enough, and will definitely be back!

  • Roy Park

I went to shop in Shawnessy to buy an internet splitter was on sale, but I didn’t need a fancy one. There is a sales rep., Walida, asked me something else regarding business. Left the shop & went another shop has a same product for the same price. I have been impressed her work ethic & behavior, so that I was back to the Source to buy. She is an awesome sales!

  • Bassam Awad

I went to The Source last week looking for new laptop and just casually visited. I was happy by Nilesh the sale associate with very good customer service. He was pleasing personality and politely explained me all I wanted to know. The store manager was very helpful and I would recommend this store to anyone who wants to have great shopping experience.

  • michal olejnik

Visited on the black Friday. 5 employees in the store , 4 clients. Was told by manager that I should order product online as he is too busy. One of employees wanted to call other locations for me but store manager said that he is not allowed. Poor customer service. Best Buy across the parking lot has way more friendly staff

  • Jamie Miller

Shivali, was extremely pleasant to work with. We came in for a laptop for my son and walked out with a good phone package and laptop discounts. After the dust settles it’s a good value vs an up-sell. It’s a win win. 4 star due to length it took from Bell to jive the contracts. I’d actually give them a 2 star.

  • Pat Carroll

It is my pleasure to tell you that i really appreciate the service that I have always gotten at the Shawnessy Store in Calgary. Being a senior citizen and not a technology expert, I have had to ask many questions. I have been treated with respect and all my queries have been solved. Thank you . …

  • Hazel Gonzales

when my laptop broke and the repair company messed up and downgraded my processor, they sent it back to fix the issue and I guess my old laptop was too far gone and I got a new laptop under my extended warranty. very happy with how Basil, the manager handled the situation!

  • Shilpa Iyer

I went to buy a laptop and Nilesh was very helpful. He explained us the features of the different laptops and helped us take the decision to buy the correct one. Highly recommend The source as all the staff are very polite and knowledgeable. Thank you Nilesh.

  • Ren Adel

Randomly went into the source this morning to see if I could get a new phone, Cj helped me out and explained everything perfectly! I was there for around an hour and he was very easy to have a conversation with as we waited! Super happy with everything :)

  • Sri Kosalendran

Basil, the tech staff was Very helpful. Very courteous and went above and beyond. He made a few calls to other Source locations and helped me with what i was looking for. It is rare these days to see someone take care of customer needs in this fashion.

  • Dijo

Awesome Experience. Very friendly and knowledgeable staff's. We went to purchase phone+ sim pack. Basil and Akhil were very helpful in getting us one of the best plan. I will definitely recommend this location to all my friends.

  • Sandra

Horrible customer service, went into purchase a smart watch. I was told to order it online, not even interested in helping customers. I walked over to Best Buy, and bought it there. Was my first time in the Source and my last.

  • Jessica Hamilton

Akhil and Basil were so extremely helpful in transferring my prepaid to post paid account. They explained everything and never rushed me. They helped me set things up and explained the billing process. Amazing service!!

  • Timbreza Leya

I want to extend how thankful I am to Kavin (sales associate). He was so helpful and did an amazing job for finding a new phone that best suit my needs. God bless you in your New career and work placement.

  • jose gutierrez

Basil and Harris found us some of the greatest phone plans on the market, especially on Black Friday. They even stayed past closing time to assist me and my family, will come again!

  • Mimi Da Costa

Sahil is very nice employee that helped me greatly with my tablet setup and buying new earbuds and was very friendly person. I will come back to this store again for sure.

  • Mikias Mulugeta

Basil Sahil Sajaan were fantastic help getting me deals and discounts i wouldn't get anywhere else. Very satisfied with my shopping time here. Highly recommend!

  • Cyndi Roberts

Just came to buy printer ink and not get hassled. None of your business how much I pay on my mobile bill. Especially when I declined to tell you the first time.

  • Tony Purvis

Basil did an excellent job. He is very efficient, friendly and helpful. He helped me get a new phone and set it up. Thank you Basil. Love my phone.

  • Kiran Banwait

Cathlean helped me with some AirPods today. She greeted me with a smile and was very patient with all my questions. 10/10 great customer service.

  • Nicole Zlate

Best location at Shawville.I was impressed by professional staff , especially Akhil Issac making for me an excellent job.Thank you so much!

  • Ty westman

Harris and Basil were super helpful and friendly! They helped me with a headset for a surprise gift with the excitement I had! Thanks again

  • Mary Schmidt

Great customer service!!! Colin and Basil actively looked for the best deals. Made my purchase, came out with a new plan and new phone.

  • Claire Kelly

Awesome, friendly service by knowledgeable staff. I'd rather go here than deal with online and call centre's. Thanks Basil and Malita

  • Joanne Walker

Returning a faulty TV that was under warranty. Staff very helpful, gave us a gift card and purchased a new TV within minutes.

  • Justin Robinson

Collin and Basil helped me update my new phone. Great service and very kind + professional in every step of the way.

  • Alexandra Obrecht

The store was great. I had the pleasure to meet Akhil, he was so helpful and respectful. I will certainly be back!

  • GJ Geronan

The staff are very accomodating and helpful. Akhil and the manager really helped me in my transaction today.

  • Max Al Aqel

Great place, great services. Basil is very professional reliable and very helpful. Much appreciated!

  • Winfred M.

Sahil was Awesome. Helped me to purchase the best tablet for my needs. Good customer service …

  • Mark Gilkyson

Basil set me up to watch kids hockey games from the USA. Excellent knowledge and very helpful.

  • Logan McClean

Sahib and Basil gave amazing service and got me a great deal on a new phone

  • Casper Montique

Great place. Excellent service, Saajan was very knowledgeable and helpful.

  • Mi Mi

Thank you for the great service. He really help and assist me well

  • Anlite Jose

Basil helped me to get a SIM from the shop.Very good experience

  • Chantel Traub

Great service switching our phones easily with Saajan! …

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