I never had any problems with any post office with my mail or for any of the services that post office provides until I've moved to this zip code and this became my post office. So many problems and unskilled and the most unhelpful people who work here. And this goes for supervisors/management too. Terrible

Convenient location with enough parking. I have been to a few usps locations and can say that service here is on the slower side. On the weekend be ready to wait for close to an hour. It is better to just print all the labels and just drop off. Patience is required if you need any kind of counter service.

Amazing experience and excellent service thanks to the Passport Office clerks who were patient, walked us through the process, and answered all our questions. I've had negative experiences in the past with other passport offices, but the clerks at this post office stand out for their incredible work.

Went here once about a month ago. I was looking for a package that I couldn't track because I was using the wrong number (I found out later). I waited in line and a gentleman was helping me and we were speaking about what I needed. Then his

Great staff , enough parking spots are reasons enough to stop by here for your postal needs. The lines are not too crazy ( other than for the passport appointments ) and getting in and out is usually quick , easy and painless. The staff is

I have attempted four times to get a passport. First attempt: Was not even permitted into the office because they cut off for the day before I arrived after the lunch break. The next two attempts: I was not able to get a number in time and

There is only one staff here. People are here to go get their passports but the one staff who is working here didn't tell us about the hours of when we should be here for passports. Some people got in but some people didn't have everything

I got in line at 4:30 am and there were 2 people waiting. It was cold & no available restrooms. I am still 100% happy with the service I got because they opened on time one of the days and early the other. Yes there is only one person, but

Some employees don't know what they're doing here. I came to pick up a package for my husband and had been assigned to do so on the website. I had all the information and even an email that I showed. Desk lady immediately said she doesn't

Horrible service and terrible delivery model. No consistency in the delivery people - gone are the days where you know your mail-man or woman, they do it as a career, care about the people in their route and the route they represent. It's

Used to be very good service but not today came in for passport renewal door not open until 10am a lot people getting line for an hour plus just to get in but when get inside the old man talk too much about don't want to work overtime and

I've been having maik issues for multiple months now. I've been emailed many times talked to them on the phone multipke times and been given so many different answers that I don't know what the hell is going on! I went in to this location

I went in to pick up some mail on a vacation hold. The postal worker had to sort through their storage to find it. I was bracing myself for a terrible experience based on these reviews but it was overwhelmingly positive. I interacted with

I had my dog with me in the car on Monday and had received a slip to pick up a package that required a signature. On Monday it was 96 degrees. I normally leave him in the car in the shade, but there was no shade so I brought him inside(he

This is my most local post office and I've grown up going here for over 35 years. The building hasn't changed almost at all, even though the faces change. Just like the building, the service continues to be more or less consistent. I like

Missed a package delivery because I wasn't home to verify my age. Understandable. Called to find out if it was at the post office so I could leave work to pick it up. The post office says it's there and good to pick up. I wait 40 minutes

The staff here are really Rude! The supervisors have no idea what they're doing! I have been trying to hold my mail and they somehow won't do it! I personally requested to the supervisor hold my mail and filled a form next thing you know

This USPS offers the absolute worst service, as many have already mentioned in the reviews. The employees here mistreat customers. I was assisted by Martha, who looked miserable to work there by her resting face. She was very unkind, and

Went in for a passport with them being open for 2 more hours and told I can go on a list but not guaranteed to be helped. Only one person is also working here. Doesn't make since to only have one person working and can't help you if you

Terrible customer service here. First I waited on the phone for an hour and a half to be told i could pick my package up at this location. I arrive and tell them i have a package to pick up and when I give them my name they say there is

Every time I go in here i hear someone complaining about misdelivery of mail. Lines are long. Counter workers have a bad attitude and just don't care about anything. Ive watched counter people go in the back room when someone asks for a

Within the past year I've had two birthday cards with $$ enclosed ( my bad) never reach there destination and one check to my dentist washed to a person I don't know. I hand carry every piece of mail into this post office and personally

I was home and the special delivery person did not even ring our door bell Or knock on my door . Something about over sized envelope. We have a locked mail box with 2 boxes for large packages? I chased down my regular mail person and he

All I need is a parcel drop box! All I EVER need at a post office is a place to drop off prepaid, ready to ship parcels, without a receipt. And this place can't even do that much. The tiny little self service drop box is always full and

Nothing but good experiences. I worked for a contractor there: the staff was very helpful in getting us in to get the alarm system built. Saw employees go WAY out of their way to get patron's lost property returned. I've had post office

This review is for the Passport Office. I got there a little after 8am on a Thursday and was the fourth person in line. The office ended up opening early. The sign said 10am but he opened the door a little after 9. He was very fast and

Went there to apply for a passport. Didn’t have an appointment so waited until a no-show left an opening. The passport hours end at 1 pm and I had been waiting since 10:30am. The nice clerk helped even past the 1pm cutoff. Was ecstatic

Filled in the form on the website, printed it and took photos. Walked to the office on 6/9/2019 at 9:50am and took a spot in the line. Office opened at 10am and it was only one passport officer on duty. Everyone took tickets and I was

This is a review for the passport office on the side. Both times I went this year, the staff were friendly, helpful, and efficient. Made renewing my passport easy and stress-free. There were a lot of people on the Friday, however.

I just received a very unfortunate call from Sherian the supervisor at this location. I'm a community manager and our mailboxes got broken in to. I called the USPS Inspection service and submitted two cases for a fix and for an

We went to apply for our US passports (family of 4 with an appointment). The clerk was super helpful and processed our paperwork really quickly. She could not have been more friendly. I'm very happy with the service we received.

The worse and absolute worst customer service we have ever experienced in any store or organization. They let themselves treat and talk in any sort of manner they want, if like they are doing you a favor by being at work.

It is a terrible treatment from Mrs. Lena, she does not treat clients as they should be treated, but she only changed the address and she treats me very angry. I recommend not coming to this email for this person.

I'll add my one star review to the large pile of them. If you're going to the passport office, you had better hope you get there before they lock the doors and go home early. They don't respect their own listed

Government employee lack of accountability - my package has been sitting here for days. Funny how with a privatized company like FedEx or UPS I'm able to get my order delivered to my doorstep in 1-2 days.

- International package was rejected due to "insufficient address" (despite address on the tracking info being 100% correct) - Supervisor at USPS says "I have no idea why, it's an international package"

We arrived at nine Sunday morning which is when the passport services are open. At 230 PM they say they start closing, even though your office hours say you close at 3!

Did my son’s passport here when he was 1 year old, that was 2018, and the staffs were so nice and very patient with my kid. The wait is too much, u wanna show up early.

Pretty efficient, personnel, knowledgeable and friendly, my only complaint is that this place closes at 5:30 PM Monday through Friday, and at 2 o’clock on Saturdays.

UPDATE: In the last week we have had our USPS Mailboxes left unlocked again 3 more times. And they still don't care, our Apartment Manager has even tried making a

Super unfriendly staff like I’ve never seen before. So rude and wouldn’t help. They just want to get off work asap and won’t let anyone in at 5:25 ish. Horrible.

I just want to pick up one thing from here. And I have been waiting for more than one hour. The work looks like chaos and every inefficient. I feel tired and sad.

Poorly trained staff in customer service. Totally unfriendly, we were served by a very rude woman (Lena), if you don't want to have a bad time avoid this place.

Have been waiting for over 4 hours now, the services (especially for passports and other related documents) have long lines that move at a slow pace.

Walking Passport needs getting in line early Morning. They will pass out forms and name list to fill about 8am. Working time for passport 9-12pm.

Fun fact: Once upon a time when the USPS delivered mail, one would not have to physically go to the post office to collect a single parcel.

This place is horrible, Counter help! Could nor answer one question about receiving my mail at a new address, does not care!!

I went here twice to apply for new passports (1st time for my kids, 2nd time for me). So here is what i know:

This place is run by incompetent fools, truly. Just in the last month, they:

Great post office and excellent staff!