I have had the worst call center customer service experience at Wells Fargo. The agents are super rude and give an attitude. I will never ever use this bank again and take my banking relationship elsewhere and will make sure everyone around me does the same!!

it is the worst bank, today I had an appoint to open a business account and after waiting 35 minutes. They told me that it could not be opened in truth they do not want to work or do not know how to open a business account. Please don't let

I Went To The Location On 17th Street An Biscayne On A Saturday Before Closing Trying To Cash A Check The Teller Told Me That I Had To Deposit It An It Was Weird Because I Told Her I Didnt Have A Bank Account An Before Passing It Back To Me

This review is for Wells Fargo in general and not on this branch. I have been a loyal customer of Wells Fargo for over 20 years but now I am reaching the end of the line. Customer service over the phone is terrible. Opening a new account is

I went to open an account for my mother as the Bank is very near to me. My mother lives with me. Bank needs a copy of utility bills for proof of address. Two hospitals bill, insurance reply and many others, nothing worked for them. Even the

Had a check from WF that I needed to cash and put into my WF account. The manager advised that she would not accept the check because the maker of the check wrote my name in black ink and signed the check with blue ink...but I that I was

They have closed several branches and the ones that are open have lines for blocks. I needed to deposit a check that they would not let me deposit on the app? Too large? Seriously I am trying to put money in not take it out. I sat in the

*update on 2024* this location has recently been remodeled. The last 2 times I’ve been here the line has moved quickly. My concern is that there are less windows now but I guess we’ll see how it goes. I’m giving this review a few extra

This bank only gets worse. They closed all downtown branches on Saturdays, now the nearby banks are so crowded. The Middle and lower class is forced to waste more time of our weekends while these bankers only get richer at our expense !

They take so long ! Literally after standing in a long line for 30 minutes. I make it to a banker for her to take 1hour on a withdrawal. Little something they do every day . It was nothing with me . All them . Them after a 1 hour and

Extremely incompetent staff. I had a problem with Zelle that wasn’t even my fault and they haven’t been able to solve my problem yet. They don’t even know what to say. They keep misleading you and blaming other institutions when the

Branch with a bureaucratic attitude. If you try to open a business checking account (not a loan!), they will ask for a mountain of paperwork that doesn't matter. Go to the Truist bank in wynwood instead. They wont do that

Went in today to make a deposit and All of a sudden my throat started to itch and I asked the teller if I can have some water and with no hesitation she gave a cup of water. Thanks lourdy

I try to return a 100$ bill with more than 85% and they didn’t receive it because Talía the manager here say she can’t show ne in what part of the policy of the Beach said that.

I want to thank Mr Jeffrey for being able to help me and give me a great attention. I went to many wells Fargo banks and this was the best customer service by far.

Best service ever and you dont have to wait for the debit card you can get it same day. I especially loved Nayira Torres service. She deserves a raise.

Long lines, overworked employees, horrible management. Don’t take it out on the employees but this place needs a visit from corporate.

They have everything a little bit expensive but service 5 stars, excellent service the worker are very professional and friendly.

No good long line ens no have giys windows for atedent wsit to long bad for more guys no have just only 3 guys for long big line

The female tellers are rude, and unprofessional. They need to take a course in costumer service & get over their attitude.

Fantastic service by Siul Hendron. I'm so grateful for his patient and kind demeanor and his ability to help me.

Excellent attention from Jordy Ruiz. I highly recommend asking for him. Very professional. Excelente attention.

What’s the point of making an appointment for bank account opening if no banker is there to assist you?

Best location in downtown Miami. Shop at the best Publix and bank right there. Free parking.

Location is perfect, love that it has parking. The wait time is reasonable.

Totally under staffed line out the door with one teller working …yikes

They were to rude Did not want to notarize for me one page

Great customer service but the parking situation sucks!!

Best customer service ever, gotta love the staff.

ATT: Pedro Eid Dear wells fargo.