I made an advance order for mother's Day Flowers, after using I Fiori for years; but this time not only were the flowers truly of worse quality than I ever could have imagined, the owner was truly awful about it. The single peony included was already fully opened, had lost petals, and was certain to last no more than a day. The ranunculus were even worse, dropping their petals the instant the bouquets were unwrapped, the snapdragons I requested were completely left out, and the roses were all damaged and crumpled. The full bouquets were also quite sparse, with the amount of flowers included in three bouquets certainly not being adequate for more than two bouquets (and that's really stretching it). Worst of all, the owner of the shop treated me very badly when I called to inform her of the issues. She offered no refund, but suggested I drive back to her city (which she was aware is not where I live; and would have cost a fortune with gas prices at a record high) so that she could inspect the flowers and possibly switch out stems. She was rude, accusatory and aggressive with me throughout the conversation and any "apology" that was offered was completely insincere, with a clear tone of irritation and aggression. Honestly, I would have been much better off buying grocery store flowers. If you're considering giving I Fiori your business, don't waste your time and hard-earned money. This company has completely changed and will not provide the quality product and service you would expect to receive.

First off I want to say that it's a shame that I can only leave 5 stars for I fiori. If I could give 10 stars I would. I fiori did the flowers for my wedding recently and everything throughout the entire process was just amazing. Bev is like the floral fairy godmother you never knew you needed. She had so many examples of her own amazing work for me to look through to help me decide how I wanted my flowers done. She spent so much of her time with me to help make sure I had every detail figured out just the way I wanted. As someone who doesn't know a whole lot about flowers and floral arrangements, it was like she was able to read my mind about what I wanted even when I couldn't put it into words exactly. The day of she delivered the flowers to the many locations they needed to be on time and was very well organized. And let me say - the arrangements that she assembled were just breathtaking. They were better than I had even imagined and were one of the highlights of a very special day for me. Since I found i fiori for my wedding flowers I have also ordered a few separate bouquets for different occasions to send as thank you gifts. Whenever I send an order from i fiori I can rest assured that Bev will work her magic and put together something exquisite that looks like it would have cost three times as much. So if you are on the lookout for a florist for your upcoming event or just because, I cannot recommend i fiori enough!

I placed 2 orders one for pick up and one for delivery. The order for pick up, I wasnt called to be informed that the order was even ready. As this was to be an element a part of a larger arrangement, it was time sensitive. I did specify times too in my original order. My reciept said that my other flowers would be delivered for 12:45. They were delivered by 2:20. I told my mother in-law to be around for the drop off. She has a few errands to run. They were literally just locking their door to head out when the delivery arrived. I understand considering it's a mothers day order, that they are busy however, it doesn't excuse the lack of communication. I had asked questions via email that never got confirmed. Perhaps they shouldn't specify a time on their reciepts but instead should put a window of time. Both orders are beautiful though. The delivery guy I am told was "a nice young man". 60.00 pink arrangement 25.00 yellow arrangement

We just got married on the weekend, and we were beyond thrilled with the florals Bev from i Fiori put together for us. They were absolutely stunning, and we received so many compliments on the various arrangements & floral touches. Bev was great to work with - she was attentive, accommodating, creative, professional, talented and no-nonsense. She got a sense of our personalities, showed us lots of samples and pictures to help us figure out what we wanted, and combined our vision with her expertise seamlessly. The attention to detail was outstanding. When she came to drop off our bouquets and boutonnieres on the day of the wedding, she was calm, friendly, and made sure we had what we needed before quietly slipping out! We can't say enough about how happy we were with i Fiori and we would highly recommend them to anyone in the Hamilton area looking for a wedding florist!

We used i Fiori for our August wedding and gave Georgie a lot of freedom to do what she wanted with our flowers -- we couldn't have been happier. We got bouquets, boutonnieres, corsages, a small arrangement, and flowers/greenery to go on cakes and everything was perfect. The flower and colour choices were gorgeous and so fun, and guests complemented the flowers all evening. We requested corsages with flowers that didn't have strong smells as our mothers have scent sensitivities and Georgie had no problem accommodating that. She also incorporated my late father's watch into my bouquet and my husband's late grandmother's brooch into his boutonniere. I highly recommend i Fiori for wedding flowers -- they made it easy to incorporate little meaningful details and really brightened up the day with their beautiful work.

Georgie did our bridal bouquets for our wedding in November 2020. She was very accommodating and worked within our budget without compromising quality at all. We are an LGBT couple and she took the time to understand me and my fiance's different styles, and come up with the two most perfect bouquets to capture our different styles. Her communication with us was very impressive as given the times, we were not able to visit in person, but we were in constant communication through the phone and via email. She then personally delivered the flowers herself to our hotel and happened to notice us in the parking lot and left us with well wishes and kind words! I would highly recommend ifiori flowers to my friends and family easily.

I went there to purchase a flower arrangement and the owner did a really amazing job. I told her I wasn't sure what I wanted to include so she simply asked me what my price point was and then whipped up an absolutely beautiful arrangement for me on the spot. I got it in a vase and she packaged it very well, which made the flowers easy to transport. On top of that, they have a great assortment of plants, terrariums, and pots/ceramics/glassware. Would recommend to anyone in the Hamilton area.

The most beautiful selection of flowers, plants, pots and everything you need. I get myself weekly bouquets from this florist and she is absolutely fabulous. The best of everything and truly effortless. Not to mention, 90% of my plants and their pots are from here. I highly recommend this beautiful boutique of a flower shop for literally every and any occasion you have. Prepare to spend at least a half hour just admiring their selection.

I had an excellent experience recently, creating a bouquet for a grieving friend. The staff at i fiori were clearly committed to making sure the bouquet was just right. They were lovely to work with and the flower arrangement was unique, elegant and perfect for the recipient. Delivery was prompt as well. I highly recommend this florist. Thank you i fiori for the wonderful service and beautiful product!

Georgie and her team did the florals for our May 2019 wedding and we could not have been happier with how everything turned out! Georgie is a true artist and the flowers were absolutely stunning. She is so kind and easy to work with, and an absolute master at her craft. She was also very accommodating and able to work within our budget without compromising quality. We can't recommend i fiori highly enough!

Best florist in the area by a long shot. I’ve been buying houseplants and cut flowers there for years… it’s a dangerous place because there’s always a dozen, or more, plants that I’ve never seen before and, therefore, will need to buy. The staff is knowledgeable about their work, they support local growers, and they go out of their way to take care of the customers who need caring for.

For my wife's bday this summer I needed to get her an amazing bouquet. I asked them to copy the bouquet that Zainab (see review below) had and it was turned out unique from the example I gave them but still similar. Wife said it was best flowers she'd ever received. Nailed it! All thanks to i fiori!! #1 flower shop in Hamilton for sure. Been many times now.

Even during a recent-ish ownership change, i fiori has maintained it's amazing service and beautiful stock. It's my favourite store in Hamilton. I often call in needing a bouquet for someone, and can just give them a budget and theme and when it's delivered, it's always beautiful. Their cut bouquets last a long time. Their workshops are also fun!!

Love love love Georgie and her beautiful creations. She designed stunning florals for our wedding day and has been delighting us with gorgeous bouquets every two weeks as members of Flower Club. Definitely the place to go if you want something beautiful, unique, and outside the overly familiar offerings that are usually available.

It's great, if you catch it when it's open. My friend and I made plans to visit there and make terrariums after, but was spoiled because they weren't open during their business hours. We visited around 1230 on a Wednesday, and they were closed. No message left on the door, phone call went to voice mail. Such a waste of time.

They put so much care into selecting plants for you when ordering online! And their potting mix is unique to each plant, perfectly formulated for growth. The pencil cactus they chose for me is an absolute beaut, and this pothos I've had for a couple years is still thriving. Thank you, i fiori! Your plant love shows …

We hired i fiori for our wedding and couldn't have been happier. Georgie is a visionary with her arrangements and has an eye for natural yet beautiful looking arrangements- no dyed flowers here! Anytime I need flowers I know where to go for a stunning arrangement at a reasonable price. Highly recommend!!

Bev has fantastic taste as do her staff, wonderful selections to say thank you, get well or just because. Architectural arrangements as well as softer old fashioned bouquets. Plants, pots, succulents and local products as excellent gifts. My favourite flower shop as I have never been disappointed :-)

Main florist isn't very friendly, but she is very wise when it comes to plant care. This place has a wonderful selection of succulents, cacti, and airplants, along with minimalistic pots and decorative rocks/soil/mosses to help you personalize your mini garden. The air is also so fresh in the store!

Had a very unpleasant run in with one of the floral unloaders. Instead of her to politely say that our car was in the way she instead multiple times attempted to back into our car ... she later came to knock at the window very agressively... total turn off .. will not be purchasing from here .

I love love love this florist. Flowers last forever, unique arrangements, and amazing owner who seems to know everything about plants. Great selection of different flowers, with the traditional ones available too, and so many succulents and local plants. Definitely recommend.

Owner was very helpful, accommodating, and knowledgeable. I bought all the supplies I needed to make succulent terrariums. The boutique has a good variety of planter options. I recommend going here if you're in search of a nice house plant and have no idea what you're doing.

iFiori made my bridal bouquet and floral decorations for our seating chart, and I couldn't be happier! The arrangements were so gorgeous and exactly what I had envisioned! The process was so easy and fun. Would highly recommend iFiori for any wedding floral arrangements!

Best flower shop in the city! The owner Bev and her staff are always super friendly and helpful. They always take the time to show me what's new and what they think I'll like. I have about 20 plants in my house now and they're all thriving!!!! Thanks Bev and Ro!!!

Stopped by i fiori to get some flowers for my mother's birthday and holy heck they made something unbelievably beautiful. The only place in the city I would get flowers! Staff/owner are so helpful when I had a few questions, and really created something gorgeous!

Genuinely the best experience I’ve ever had dealing with any customer service type business. Super helpful and resourceful.They went out of their way to find something that they didn’t have, and were willing to order it. The prices are extremely fair and great!

Love my small houseplants and pots I’ve picked up here. Worth checking out - they carry most of the Instagram worthy Plant Mama varieties. Bouquets and arrangements in their fridges always look beautiful! Stop in, even if you’re just window shopping.

Beautiful shop. My friend and I decided to pot our own succulents and we had a great time going through their selection of vases/containers an be all the cute lil succulents! I hope to use i fiori for my wedding bouquets and greenery next year!

Best and most reliable florist I've encountered! This degree of care and attention to personal detail I've never received from one of the larger florists. Today's bouquet, as part of the summer flower club, is stunning and arrived on time.

Always a pleasant experience at i Fiori! I've popped in a few times on-the-go to grab bouquet for a special occasion and I'm constantly impressed by their creativity, quality and pricepoint. Yesterday I bought a single gerbera daisy with

I received a bouquet of flowers yesterday (my boyfriend walked in and they helped him). They are so beautiful! Would definitely recommend anyone looking for something designed and good quality in Hamilton.

This shop is easy to walk by but when you step inside it is just gorgeous. With their options from decorative to special occassion flowers, they legit will have everything you need and even what you don't.

Very terrible customer service... they had no patience to listen to you. Happy for them having so many customers lineup and too busy to prepare one bouquet of flowers for one and a half month ahead.

Liked the place and their service, however, I was so excited to see my kala flowers as I ordered but didn't find them when I picked the bouquet up a bit disappointed but overall a good experience

The plant material is excellent quality, they offer a range of product price points for every customer and Georgie is ushering in a new era of kind, compassionate and friendly service!

Beautiful variety of plants, the staff are always so friendly& helpful. They went above & beyond to make an arrangement for my mom battling breast cancer. Highly recommended!!

So far the 2 times I've been in here they have yet to greet or acknowledge us. 3 people working in the shop -Very poor customer service ... I gladly took my business elsewhere

I have family in Hamilton and have used i fiori for all my flowers to them for some time. The flowers are always beautiful and the shop staff are a pleasure to deal with.

Thank you to Georgie and her team for supporting our school and the community with beautiful flowers at our special events! Their arrangements are unique and stunning!

Great place for a wide selection of succulents, terrariums, and air plants. Also sells terrarium-kits and tropical house plants. The workshops are rare, but amazing.

The recipients of the bouquets Ifiori delivered were delighted at how generous and beautiful they were. I saw photos - indeed, they were very lovely. Thank you.

I didn't even buy from there because they didn't have exactly what I needed, but the service was excellent! Seriously one of the nicest people I've talked to.

Gorgeous selection of flowers and plants. Helpful, knowledgable staff are happy to share plant care info and tips. My go-to florist for everything I need

Ordered some greenery for a wedding. Really beautiful selection of plants, and the staff answered all of my questions with good humour. Great service!

I came in a rush after work and they quickly whipped me up a personalized bouquet for my mom at a reasonable price. Lovely service thank you!

Very nice and professional staff. They put together an arrangement for me on relatively short notice. Cool local place in the downtown area!

Bev is the best florist in Hamilton! Every arrangement is unique and simply gorgeous and her workshops are both educational and a blast!

The owner is quirky and fun and the bouquets are one of kind. The plant and pot selection is great too!! **Pot like plant pot :) :) :)

Beautiful arrangements for all styles and budgets. Bev is incredibly knowledgeable and wonderful and provides wonderful service.

Crazy expensive and all but 2 of my $100 peonies either didn’t open or were dying within a couple days. Not worth it.

Worked with me until I was happy with the Terrarium (which was a gift for a coworker's retirement). Super helpful

My mom loved her mothers day delivery!! She said she was impressed, smelled great and lasted over a week!

Always beautiful and interesting flowers, not just 'the usual'. Hamilton's house plant mecca, too!

I got a lovely potted plant as a gift for a friend. The staff were very helpful and knowledgeable

Incredible!! The flowers when I bought them vs roughly 1 week later. 10/10 would recommend.

Always a personal experience. Excellent quality flowers and arrangements. Great vases too.

Stunning floral bouquets that are not your traditional style boring bouquets

Cute plants. Needs to advertise more because everyone needs to know about it

One of my favourite places. Busy but of course it is cause it’s fabulous!

Courteous and speedy service. Thank you for a wonderful air plant globe!

Amazing service and stunning flowers! Thank you so much for everything!

Lovely selection of plants & pots, beautiful store, great service.

The place is great the owner is very flexible and friendly

The only place to buy bouquets that show you mean it.

Helpful and knowledgeable staff. Great selection

The owner is incredibly realistic and talented

Awesome variety of succulents at good prices!

Great shop and Beverley was a lot of help!

Best flower creations in Ontario.

My girlfriend loves this store