I'm not big into writing reviews, but came here just to make sure everyone knows how awesome this place is, which is such a funny thing to say about a storage facility. The renting process was incredibly easy, and the follow-ups and contacts were concise, polite and exactly what you didn't know you needed. Actual move in was a breeze, including that they set up autopay on the spot for you. My previous storage places have nickel and dimed me to death, here, everything was incredibly strait forward and stress free. Then we had the mover move in all our belongings they (or movers) ended up very behind and we rushing to get everything in before closing, but the gentleman was so kind, saying no big deal and he didn't kind giving us a couple extra minutes to get everything in. So kind when you are trying to close on a holiday weekend! So, if you are looking for storage, this is the place.

On 9/23, my wife and I reserved a 26' Uhaul for an upcoming cross-country move on 9/28. We made arrangements with family to fly from the east coast to Seattle, and hired a moving company to load the truck. On 9/27 at 10:30pm EST, after I had already relocated for my job, I receive a phone call from Uhaul saying there is no 26' truck available in the area. This put my family in an unimaginable bind, forcing us to find a company willing to do the entire move as there were no trucks available with any company in the size we needed. This ended up costing us upwards of $10,000 more than we had arranged with the self-move. There was no apology, no compensation, nothing. Will be moving forward with legal action.

Amazing customer service! They made my U-haul rental a breeze, the truck was clean and ready to go when i arrived and provided me with the perfect storage unit to fit my needs at very reasonable price. As a bonus they also have a retail space built inside. I was able to buy boxes and tape and packing materials which saved me so much time and energy (that alone is priceless after moving across the country and dealing with all the headaches involved with that process) I would HIGHLY recommend this place to anybody who needs a rental truck or storage space or shipping materials Especially if you need all 3!

I was robbed by a former employee of Thiers for almost $900 worth of survival gear and the owner Charles Kline only compensated $250 cash and a lousy ,month off @$121 that's only $373 of the gear we lost and to boot made my girlfriend sign a N.D.A to even get it but I did not sign so do not rent here thier are rats and he way over charges and offers way under what we lost over $900 in gear and I was told " I can't be in the restroom for 30-45 mins when u have Crones disease tried to deny A.D.A Access for a medical emergency bottom line all the guy cares about is$$$$ "EAT THE RICH!"

I previously posted a review concerning an interaction with an employee at this facility that was not flattering. I also talked with management about this. My concerns were received well and there was an appropriate response. I really appreciate the fact that I was heard. The manager was pleasant and listened to my concerns. Thank you. I will continually to use this facility. It is clean, convenient, and well priced. The security is great and there are plenty of dolly’s and platforms to make transfers very easy.

This place could be better updated in looks but service is great. Kim has been very sweet and accommodating. My sister had reserved a U-Haul for us to move and Kim was so nice to help us bring the rental equipment and vehicle up for us. The has could have been better but it was mentioned that gas gets compromised during night so always take of the dash if we return after hours for our records. Other than That, Kim has been great. I would rent from there again.

I came here because it was on July 4th and it was only place open besides U-haul Rainier location. I first went to U-haul Rainier since it was closer, but I wasted 45 minutes waiting for the clerk to punch in my information, but he didn't know how to do it. So I left and found 1st Ave Self Storage, and was so thankful that they existed. The lady working there got me a storage in 5min! She's my hero! Thank you guys!

Great uhaul connection. Great selection on many different size storage units, they offer free use of 2 big size flat carts and two medium size carts , and a very strong durable dolley. Great security plus 24/7 in house cameras and outside cameras. Staff is friendly and attentive to your individual needs. Great location within the SODO district on 1st Avenue South and South Stacy Street.

I had the best experience with 1st Ave Self Storage. Pricing was very competitive and their response to anything I emailed about was terrific. Erik at the desk went out of his way to help me with anything that came up. The location is convenient, parking is easy, everything is clean and felt very safe... really I can't say enough good things. I would definitely recommend them.

Went to rent a U-HAUL truck here. While the staff on duty was nice, the facilities were obviously not stocked properly to handle U-Haul rentals. The mirror on the truck was completely busted on the driver's side door. The truck was dirty in the cabin and another user left moving blankets.

I had an excellent customer experience here as someone doing a local move. Extremely helpful and friendly staff who were very accommodating when I needed to extend my vehicle reservation for a few extra hours last-minute. Plus clean restrooms too!

I wish they were open later and they are somewhat pricey but they are VERY secure because they have extra alarms and an individual pin code to get in. Our stuff is very safe here and the staff is very nice.

Convenient location friendliest most helpful knowledgeable staff ever. Facility is very clean and surprisingly affordable. I can't say enough good things about the staff and they're willingness to assist.

Made my move easy! On a day I was otherwise dreading this was an easy start and end to my day. Front desk staff were very helpful getting me set-up. Return was simple and fast.

Left waiting for a late employee to open the store. If getting a U-Haul early you might be stranded. Update: completely botched my pre paid reservation.

This is a first-class storage facility owned by a small businessman. I've had space here for eight years and all the staff are wonderful folks.

I’ve rented uhauls from this location a couple times, and both times the staff was very friendly and helpful, super easy experience.

Very professional! My stuff was kept safe the entire duration, and plenty of space to park and load your vehicle.

Location is everything. And this place has it. Great staff , plus they are an affiliated U-Haul dealership.

Had a great experience renting U-Haul from 1st Ave Storage. Would recommend!

Keep an eye on your credit card. I was charged several times for one rental.

Easy registration process... Clean unit and good size unit for the price.

Have rented here several times. Have never had any issues.

U-Haul at 1st ave self storage is the best

The only thing is,they close at 6pm.

Great place, clean very friendly.

Good prices and kept clean

Super friendly staff.

Good deals right now.

Safe place

Good place