One of the WORST experiences ever!! My father in law died and the lawyer informed us to get his door re-keyed, so my brother in law called Little Lock Shop. The guy told my brother in law he would be there the next day between 9-930 am and quoted him at $80. The next day my brother in law shows up early but the locksmith doesn't show up until 12:20 PM! He had tried to call him MANY times with no answer. My brother in law was 3 hours late for work as a result. No apology was given. Then after he is done the work, he tells my brother in law it will be $160 - double the amount he had quoted over the phone!!! He paid him $100 and told him he would come drop off the balance owing at 11 am the next day because that was all he had on him because he had been told it would only be $80. Then he notices that the locksmith Damaged the door during the install!!!!!! So my brother goes there the next day to pay the locksmith and the locksmith is not there. Even though he told him that he would be there to pay him at 11 am. Then my brother gets a threatening phone call saying that - it would be a shame if someone removed the lock while no one was there. WHO DOES THAT? My brother was nothing but nice to this guy, even though he was Late, dishonest about his quote, damaged the door, then threatens to come steal the lock off the door because he wasn’t available to accept payment when he was told a specific time he would be paid!!!! So then my husband calls him and says look, you did a job, we will pay you what we owe, can you come meet me so I can pay you and you can look and see what can be done about the damage to the door. Again, all very polite. So the locksmith shows up to meet my husband and the guy is nothing but rude, argues with my husband, denies that he did the damage, but then after arguing for almost 20 minutes, he admits that YES, he damaged the lock! My husband kept asking and pleading, how can we fix the door, I need to get the door fixed, how can it be fixed, already knowing this guy had No intention of repairing the damage that he had caused. So then the locksmith starts taking the lock off the door. My husband thought maybe he was going to fix the damage, but no! He takes the lock, gets in his vehicle and drives away!!!!! Leaving my husband with no way of locking the door!! As if it wasn't hard enough to have a death in the family, now were dealing with this!!! WORST person we have ever dealt with, I have NO idea how this guy stays in business, such an awful and dishonest person. ZERO customer service! We are very upset.

Went here and had a key made. When done, the owner asked if I neede a receipt. I said no. Went home - key didn't work. Returned and told him that the key didn't work. He looked at the key, ground off a bit and handed it back to me saying "There, perfect!" Went home - key still didn't work. Returned to shop and told him that key still didn't work. He asked if I had my receipt. I related to him that I had replied "No" when he first asked if I needed a receipt. He put on his "magnifying glasses" and started measuring the key with some calipers. "Can't you just make a new key?" I asked. "Nope" he replied. He ran it through the grinding machine again and handed it back to me "There you go son". Returned home - key still didn't work. Went to Canadian Tire and got a key made. Worked fine and was cheaper. I have a name for this (type) of guy, but I won't use it here. Dealing with him really upset me.

Got a car key copied here, the guy seemed knowledgeable and was friendly and saved me money by duplicating a key for the door locks only instead of an ignition key (just needed a spare for accidental lock outs) I showed up just before closing and maybe thats why the key wasn't cut accurately. I spent a half hour filing it down and testing it before it would work in the lock. Edit: Thanks for the reply, consider passing on that wisdom upfront in the future. It was a worn key, the person working at the time asked me the age of the vehicle (2002) and visually it was clearly worn. If I knew it may need to be brought back and adjusted I would not have been as disappointed when it didnt work.

DON'T GO HERE. Horrible and uncaring customer service. I got a key cut here which didn’t work and the owner did not try at all to help me, he tried jimmying my lock which only messed it up, then walked away and told me to figure it out myself. Really grumpy and negative. Go to Kildonan Lock Service nearby, they are 10000x better, very helpful and care about their customers, plus cheaper!

We phoned and asked if they could make a key for a filing cabinet we were purchasing that had a lock, but no key. Gave them the number on the lock and they had the key made when we got there 10 minutes later! Never went inside or we might have given them 5 stars.

He was a great gentleman to deal with had to have my camper lock rekeyed and it did not take long will definitely go back there for any other lock issues I'm may ever have. Thanks for the great help

The worker made overtly racist comments to an indigenous elder who was paying for a key... saying "look... you have lots of money left to drink" I would never give them my business/money

I went to several places trying to find a place that could make a key for my 2003 subaru and this was the only place. Plus the man that runs the shop was very nice!

Great shop, very friendly and helpful. They had the keys in stock that I needed and a very reasonable price

Horrible customer service!! Should change the name to the little c@ck shop, rude and no help at all!!!

Very friendly and very helpful. Will recommend to everyone I know. Support local small business!

Quick and friendly. Got me keys for my old car when other places didn't have any...

I would highly recommend this lock shop very good service and excellent workmanship

Friendly owner/operator. Very knowledgable. It's where I get all my keys cut.

Super friendly and helpful! Got what I needed for a great price

Not open during posted work hours... thanks for wasting my time

Helped us out in a pinch for a good price, very professional.

Don't waste your time like I did with this guy.

Fast, inexpensive, and cut my keys accurately!

Awesome service, always has what you need.

Doesn’t Know how to talk to customers

Fast friendly and affordable service

Very friendly professional service.

Got keys for my son!!! Work great!!

Great,friendly service Thanks

Great service. Very fast!

They never open on time.

Great service