AAA City Plumbing

595 reviews

227 W 4th St #312, Charlotte, NC 28202

www.aaacityplumbing.com

+17047069443

About

AAA City Plumbing is a Plumber located at 227 W 4th St #312, Charlotte, NC 28202. It has received 595 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday6AM-12AM
Tuesday6AM-12AM
Wednesday6AM-12AM
ThursdayClosed
Friday6AM-12AM
Saturday6AM-12AM
Sunday6AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of AAA City Plumbing: 227 W 4th St #312, Charlotte, NC 28202

  • AAA City Plumbing has 4.8 stars from 595 reviews

  • Plumber

  • "We called AAA in desperation the Saturday pm before Thanksgiving"

    "Septic tank clogged and backed up into our house"

    "Dave is absolutely the best"

    "Service tech Walter and Amber in dispatch are amazing!! Thanksgiving night we came home to water pouring down thru our ceiling"

    "I love my AAA City Plumbing of Rock Hill, SC"

Reviews

  • Kristina Richardson

We called AAA in desperation the Saturday pm before Thanksgiving. They were able to get someone out the next day. The job was not done as professionally as should have been originally. However when I spoke with Shawn Duncan the service manager he showed authentic concern about our experience and personally scheduled a site visit to review the employees work. Shawn and the AAA office team listened, made it clear to me that our experience was important to them and they would resolve any issue we had. Shawn came out & reviewed the completed work. He acknowledged my concerns, fixed the problem and took the time to ensure I was satisfied with the results. Shawn later called to let me know he was able to help with the cost of the repairs since they had not been completed upto AAA standards originally. I feel valued, heard and safe with AAA plumbing due to Shawn's immediate response and taking ownership of the problem. I expected to argue and fight, that never happened. Both calling the office an working with Shawn directly the most important thing to AAA was to ensure the job had been done to the quality they expect, that I was happy and that I knew how important my business was to them. Finding a trustworthy plumber is a nightmare, not anymore. I now have a top notch, honest, talented and real plumber to call on. Thank you you Shawn, I hope we do not have to work together soon but I am SO glad to know I can count on you!!!!! Keep up the good work and integrity! Kristina

  • John Benson

Septic tank clogged and backed up into our house. On Easter Sunday. I called the number listed for emergencies but that only applies to normal plumbing issues, not opening a septic tank. The person on the line suggested I call back on Monday morning at 7:30am to be scheduled. I called at 7:30, dealt with a very professional lady who took my info and told me she had an afternoon opening and the the service technician would call me back when he was about to come over. She estimated it would be after 2pm. In fact, the technician called around 1, said he’d be at my house in about 10 minutes. Jake M, the technician, was absolutely the best ever. Very polite, very professional and very good at his job. He found my tank, dug down to the hatch, fixed the clog, pumped the tank, inspected and tested the tank and was finished in around an hour. He offered suggestions to prevent a recurrence, took my payment and was on his way. No muss, no fuss, and he cleaned up before he left. I was totally amazed, having dealt with a different company concerning a previous septic problem in Western NC. That was a nightmare. Jake and AAA City Plumbing were other extreme; competent, friendly and professional. Reasonably priced and easily scheduled. If I have reason to call a full service plumbing company, it will be AAA City Plumbing, and if it involves septic issues or maintenance, I’ll ask for Jake.

  • Ustaz Mardan

Dave is absolutely the best. I wasn't expecting anyone to come out on a Saturday without charging me an arm and a leg. I had scheduled Friday evening as my kitchen sink started to back up and then was completely clogged. This morning John from AAA City Plumbing called me to see if I still needed someone to fix my sink. I was away from home so I told him I would call back when I get back home. Later I called John who said He was going to send the person on call. Anyway, to cut a long story short, when Dave arrived, he went straight to the kitchen ran some water through the two sinks and immediately knew what the problem was. He then did some magic and wallah the drain opened up. Dave didn't even charge me what he had quoted me over the phone prior to his arrival. He charged me less than half of that amount as he said he didn't have to run a snake through the drain. I was impressed by his professionalism and his honesty. Dave is a very lively and friendly person which makes you feel like you are being taken care of by a good friend. I would recommend AA City Plumbing to anyone who may be having a plumbing issue.

  • Dawn Corbin

Service tech Walter and Amber in dispatch are amazing!! Thanksgiving night we came home to water pouring down thru our ceiling. I called first thing the next day and Amber made sure someone came right out. She kept me updated on his arrival and was very pleasant. When Walter arrived and saw that I was panicking he calmed me down and surveyed not only where the leak appeared to be coming from but all the areas that looked to be damaged. I explained to him that a restoration team would also be coming out. Once the restoration team arrived he helped to advise them of the areas of concern. Walter quickly found the issue and explained in detail what needed to be done. He was very honest and transparent with everything. This is the first time we have had an issue of this magnitude, but Walter took his time and made sure that I understood everything. He is very personable and absolutely amazing!! We plan on getting the work done thru AAA City Plumbing and will recommend them to anyone we know! I TRULY appreciate Walter!!

  • Elizabeth Lane

I love my AAA City Plumbing of Rock Hill, SC. Joe F arrived on time on 9/16/21 to install a new toilet. He offered to try to repair the toilet to save me money but I wanted it replaced because it's a 50 year old toilet. Not only did Joe F do a great job but he replaced my toilet seat covering too! I just found that so thoughtful and above and beyond! I also had them back to repair a leaky outside faucet on 9/17/21. Again Joe F was my plumber and not only did he fix this in a timely manner, I asked him about another outside faucet that was not leaking but had a broken wheel valve. Joe F did not attempt to bilk me out of money, stating that I could find a replacement wheel at most home outfitter stores and the fix would just entail removing a screw. I asked him about other services and learned they could install a garbage disposal which my mother had removed and they also perform detailed home inspections. I love this company and it's true...they ARE my plumbers for life!

  • Warren Hollier

Septic Tank alarm was going off. Called AAA Plumbing and they were here within 24 hours. Long story short, thanks to technician Brian, it was discovered that we have 2 Septic Tanks, not 1. The two other technicians, Ian and Chris had a really difficult time locating the second tank, which could not be located because the entry lid was 3ft under ground and 10 feet away from the larger Septic Tank which has an above ground entry lid. After probing for many hours, they were able to locate it. They used a backhoe to expose the lid, they pumped it, replaced the lid back, filled in the other two holes where they searched, cleaned up and they were done! Minor damage done to Landscaping lighting but I expected far worse results because they were working around two ornamental trees, plants, Irrigation as well as low voltage wiring. Very professional group of guys.

  • Jenelle Roberts

I noticed a small water spot on my ceiling come from the bathroom. I called AAA City Plumbing in the afternoon on a Monday and they sent Stephan out first thing on a Tuesday morning. They called me to let me know he was on his way and he arrived within a half hour. The repair was fixed quickly and efficiently. He wore his mask the entire time (even when I said I was okay with him taking it off). I never felt that I was being ripped off and lied to like I have with other plumbers. I immediately googled the price range for the repair I needed and their price was reasonable. I would definitely recommend AAA City plumbing and will use them in the future if needed!

  • Ellen Taylor

Eric was amazing! The entire team at AAA+ City was very responsive! Customer service was incredible. I had a sewer backup problem, and they came out on a Saturday to help me! The team addressed the situation very professionally, although they did have to come back to use a camera to see if I had a break in my sewer line. They quickly assessed the situation and helped me decide that I could wait to address it if I needed to financially, Since I plan to rebuild on my lot! I’ve used larger companies in the past, but would recommend to everybody that you use this firm for all your plumbing needs in the future! They were well priced and honest which is a big plus!

  • Janet Byers

I dealt with three different plumbing companies before finding AAA City Plumbing. They were all a nightmare and I have never been more thankful to have found them and that I gave them a call. We had a leak under the slab and kept getting the run around from everyone else that we contacted and had come out to look at the problem. AAA City Plumbing scheduled the initial estimate visit quickly, showed up on time, presented us with several options of how to repair the problem and then were out within two days to make the repair. They are the best and I will call them any time I need plumbing services in the future!

  • Sarah Davis

These guys are TRULY wonderful. I was having an issue with gnats in my drains and they came out immediately and helped me out. They were incredibly professional (as always) and felt as though they had my best interest in mind to help me. I am a single female so sometimes it is tough to not understand what I need in the "blue collar" world and these guys are always there to help and save me! I would recommend them to anyone who needs professional, trustworthy, reasonably priced, and quick work. The manager, David, was a doll and the owner Dean even helped me out! TOP NOTCH SERVICE!

  • Beth Burger

Matt was polite and prompt. My issue was that AAA City plumbing quoted about $240 more for the unit than would have cost me if i went and purchased it myself from the same store they purchase from. The benefit that they add for that additional cost was...a 90 warranty. Definitely not worth it. (I originally left a 2 star review) After leaving the above review, the owner Dean contacted me and went above and beyond to clarify what was originally discussed and then took it a step further and resolved the issue at his own expense. Dean did not have to do this! Thank you Dean!

  • Linda Williams

Thanks to Parrish for being so kind and informative during our conversation over the phone. I was so relived after talking with her. I felt like family I was able to get same day service, Parrish contacted me to let me know when the technician would arrive. Frankie was on time and very helpful. I even asked to get some pipes replaced. He had to go purchase a part he didn’t on his truck. I’m so pleased with their work and the fair rates! Did I mention I called on Saturday after my first guy ghosted me! AAA Plumbing worked me into their busy schedule. I’m so thankful!

  • Sydney Schumacher

I had called because I was experiencing a sewer gas smell coming from my bathroom and it was nasty. Eric came out to my house and he was earlier than expected, he explained things to me and what he was going to do, he was friendly and professional. He was able to fix the problem and now i can finally breathe again (figuratively and literally). I have used AAA twice now, and as a new homeowner, I feel really at ease and confident that they’ll get the job done and not jerk me around. Highly recommend them! Eric was so nice! Highly recommend him too!

  • Tyler Ayres

I had a great experience on the phone with Jamie who helped get a technician out same day, she did a wonderful job while we had a very urgent need at home! Chris who came out to our home was respectful and answer all of my questions while working on our problem. Chris made sure to explain everything he was doing, he also made sure to let me know if certain things I wanted done would be outside of the scope of the price, which helped avoid surprise billing that so much of us hate. Grade A company, would recommend. Reasonably priced.

  • Jon Hreha

Called on Friday with multiple issues. We’re able to come as soon as the next but our schedule didn’t allow for it. When Matt arrived I walked him through the problems. He listened and provided great insight into the solutions. He was able to get me a quote and start within 30min. Matt was here ALL day. A prior owner of our home had some previous DIY work done and it wasn’t done properly. He was able to correct the issues and get us up and running again. AAA is our go to for plumbing work and we will be calling them in the future.

  • Rodney Jacobs

Ms. Parrish you knocked the ball out of the park again! On Monday Dec 4th I walked into A.C.E. Academy for a normal day, but it was more then normal. One of the students at the school went to the girls bathroom and seen water all over the floor. I called AAA Plumbing. Ms. Parrish was her up beat self as always. She asked if any child slipped or fell on the spill and she dispatched two techs to our school within an hour they where assessing the damage. Ms. Parrish always put her clients first on every call. Give her a raise now!

  • Jaye Taliaferro

After receiving follow up septic tank service from AAA, I was impressed with their promptness and promise to repair or replace their warranted part. Their crew arrived as scheduled and the technician took the time to explain the details of the replacement. Additionally, the technician further outlined his installation after the job was done. The replacement followed the necessary steps to ensure the performance of pump and follow SC code. I again would use AAA for septic system repair and also recommend their services.

  • Shadow4Runner

My tankless water heater broke this morning and I called AAA City Plumbing because they were in the neighboring town. They had a technician at my house in 30 minutes and had the problem diagnosed and an approval for warranty replacement in about an hour. The technician (Stephen Dierking) was fantastic and was very friendly and kind. It was very obvious that he loved his work and it was clear that he loved helping people. Having no hot water is never a good thing, but I did get to meet Stephen and that was a good thing.

  • Ryan Brock

I had a completely FUBAR’d plumbing system in my crawl space, experience back ups like no other. I called AAA City Plumbing, they sent out a very experienced technician named Shane. He gave me a reasonable quote. Within a week I had scheduled them to do the job. Shane and Frankie stuck around until every pipe was in place and in working order. They were polite, friendly and more importantly professional and efficient at what they do. I would highly recommend AAA City Plumbing for any work you need done.

  • Jenny Skalnig

Absolutely wonderful to work with from the moment we called. They set expectations when they would call and show up for the appointment as well as sending a text confirming with a picture of the service tech that would be arriving. Jesse was wonderful! He explained the problem, what needed to be done as well as the cost. Jesse as well as his work was clean, neat and professional. Before leaving he advised what we could do to avoid issues in the future. We will absolutely be using them again. Thank you!

  • Albert Roman

Very fast, quality service. The initial service fee was deducted from the final cost as promised. The plumber, Stephan, was very friendly and provided a list of items to purchase beforehand in order for me to save me money. After I acquired the items, he came out the very next morning. He actually did a good bit of work and installed 3 faucets, 1 sink, 3 intake valves, replaced a pipe, and stopped all the leaks. I am very satisfied and would recommend to anyone needing immediate plumbing services.

  • Adam Carriker

I called for a non emergency service around 5pm on Monday and my service was complete by mid afternoon Tuesday. Richard was great and very up front and honest about the entire project. He let me know exactly what he was doing and why, plus he was extremely friendly and patient with all of my questions. Of course he cleaned up after himself and everything works perfectly so it was fast, friendly, and quality work. I will certainly call again for any future services I need.

  • Fred Clark

We are having a pool installed and AAA plumbing did the plumbing work to the heater. Brian, with AAA plumbing, did the work and did a fantastic job. He did not mind me standing there watching, and in fact, as he was doing the work told me exactly what he was doing. I am generally a very hands-on person and I very much appreciated him, allowing me to watch. I will definitely use AAA plumbing on the services I need. Thank you AAA, plumbing and especially thank you Brian.

  • Beth Parks

I woke up this morning to discover that one of my outdoor hose bibs burst and was spewing water. I called AAA Plumbing and they were able to get Shannon out here in about 2 hours even though they’ve been swamped with calls due to the extremely low temperature over the last several days. He was immediately able to identify a solution and quickly completed the repair. Highly recommend AAA. This is my second time using them and they are fast, reliable, and professional.

  • Scarlet “McGirl” McGuire

Absolutely ecstatic with the work Chris did. He was here in under 2 hours. Super nice very professional in explaining the problem. He pumped the septic to find out the real problem. Next we had Robert to come out to unclog the major pipe to the septic system. Both guys were awesome. Highly recommend AAA City plumbing. They were super fast and efficient. They text you a representatives name & picture so you know it's the right person & right company 5*

  • Dave Shonk

Tankless water heater (just 1 year old) decided to quit working properly. Shane Murray from AAA City Plumbing took great care of us by quickly getting the unit back up and running. He was very personable and professional. We are exceptionally pleased with the customer care Shane provided...and can't recommend AAA City Plumbing enough. Finding a company committed to customer care and service is a rarity these days. AAA City Plumbing provides it.

  • Jon Random

Of course while selling our house on the day of the inspection I wake up to clogged plumbing, so I needed a quick response to get my drains moving before the inspectors show up, I called them as soon as they opened, they came out immediately pumped out my septic and removed the clogs and got everything perfect for me. From the time I called till the time the work was done was right around two hours. Great company for septic and plumbing needs.

  • Gary Champa

April 21, 2022 Issue - Garbage Disposal Leaking - I contacted AAA City Plumbing for assistance. John F. arrived on time. He checked out the issue and informed me the unit was in need of replacement due to Rusting out. He was prepared and had one in his van. John replaced the unit. When completed he took the time to show me the issuers with to old one confirming his finding were correct. This is a quality company you can count on. GaryC

  • Tara Gasparovic

This is a great, dependable company! They did a major pipe replacement in our 60 year old house last year and their prices were very reasonable compared to competitors. The guys working in our house were friendly and helpful. We also just had them out to fix a clogged sink. Waide was our plumber and he was very friendly and professional. They were also able to come out SAME DAY even though it wasn't a total emergency. Highly recommend!

  • Eric Comerford

AAA City Plumbing was responsive and communicated with me every step of the process. They sent a text with a picture of who would be showing up to my house for the service. They were very flexible with my schedule. The technician showed up on time and called while they were on their way. They did the job, accurately, and cleaned up after themselves. I would definitely recommend them if I’m asked who a reputable plumbing company is.

  • Laura Gamadia

We used AAA City Plumbing to install our gas stove. After multiple failed attempts from the Lowes installation service, we ended up calling AAA City Plumbing and our Tech was able to disconnect the old stove and install the new stove with no issues at all. They were even able to come out the same day we called. We were so happy with our experience with Stephan and Ian and will definitely be using them again in the future!

  • Joel Lineberger

I called on a Saturday with an emergency need. Not only did they pick up the phone promptly, the technician, Franklin, called right away after that. Franklin came and even gave phone help. He got to me in an hour and got me all fixed up. Never had used before but I will from now on. You cannot beat the service, quality, or price. Thanks again AAA City Plumbing and a special thank you Franklin! Awesome job man!!

  • Jane Blackwell

AAA Plumbing has saved our property multiple times from plumbing disasters! They respond quickly, are professional in appearance, and they can fix anything! George is amazing... he is so knowledgeable and can provide options for repair, as well as work around your schedule. Such a great team. Don't call anyone else. Get AAA out to help and you won't regret it. They are on our speed dial! (not kidding!) :)

  • Virginia w

Toshi did a great job repairing the pump for my lift station. He explained what he was going to do with an estimate that was accurate. He worked quickly and did a great job. Thanks also to Anthony for doing a great job pumping out the station in advance of the work being done. I greatly appreciate the fast and accurate communication along with the work being done very well,Thanks AAA City Plumbing!

  • Ellen Scott

We had AAA City plumbing out to check & repair our water heater. Turned out it needed to be replaced. Brian & Richard did an excellent job. Also want to send our heartfelt thanks to Kerry & Parrish in the office. They were both very kind and responsive to my urgent request for hot water, they had Brian here in an hour! This is at least the 3rd time we have used AAA and would highly recommend them.

  • William Stewart

I want to thank Parker and Justin for doing such a great job unclogging my kitchen sink! I tried correcting my problem for 3 days and had no luck. Once I called AAA City Plumbing they showed up within a couple of hours. In just a short time they had my drain open and flowing again! I will recommend AAA City Plumbing to all of my local friends! Thank you for your fast and professional services!

  • Christopher Beasley

I appreciated the speed of response to my service call. The employee was super professional and described the work that needed to be done in great detail. However, the estimate was astronomical for our budget. We were quickly told about available financing. We looked for an estimate from another company who did the work and saved us over $2000 from the AAA estimate and completed the work.

  • Seth Mitchell

Shane arrived and quickly got to work to find my issue. He’s very professional, knowledgeable, and was communicative throughout the whole process. Shane was thorough in exhausting all other potential causes to ensure that the work being completed would solve my issue. I will absolutely be using AAA City Plumbing again and recommending to friends and family. Great job Shane! Thank you!!

  • Nicholas Pirie

Had a broken shower faucet leaving my water running constantly until it got fixed so I had to turn the water off to my home. Brett and Ian were out to my home faster than any service I’ve had in the past and got right to work. They had my shower fixed and explained each issue and what I can do to fix it in the future. Awesome service, great staff, and quality work. Thanks guys!!

  • Ryan NeSmith

Shane was very knowledgeable about my water heater and what needed to be done to replace it. He came out the next day to replace it and entertained my questions :) When he was done, they cleaned up any mess they made and made sure I was happy with the service. While this is my first experience with AAA City Plumbing, I can't think of a reason I wouldn't use them in the future.

  • Kenny Ashley

The two technicians who came and gave me back my toilets were professional, courteous, informative, and expediently efficient. They went right to work and were finished in no time. They arrived within an hour of my call. That's important when your septic tank is backing up in your bathtub. The cost was very reasonable and their service was 5 star. I would highly recommend AAA.

  • M. Lederle Eberhardt

Frankie and Ernest arrived on time and were very professional. They were able to determine that I had a leak in my septic pressure line. They located the leak (a failed joint) and had it replaced/fixed within 2 hours. They kept me informed throughout the process. The price was very fair. Should I have any septic problems in the future, I will definitely call AAA City Plumbing.

  • Danyetta Miller

We were very pleased with the work that was done by AAA City Plumbing. Shane, Franklin and Eric were all very professional, friendly and courteous. They were willing to answer any questions we had and gave explanations that we could understand. They were on time and kept our property in great shape as they did our project. We would highly recommend them.

  • Jonathan Sickert

Our technician Stephan was very professional and efficient. Many years of experience enabled him to replace an entire bathtub drain pipe/overflow system (original brass system from house built in 1960) in much less time than estimated. I am satisfied with the quality of service and would choose AAA City Plumbing again for my future plumbing needs.

  • Dustin Neal Simon

Shane arrived quickly this morning to make the repairs on my septic tank system. He was very friendly and knowledgeable, making sure to explain what the issue was and how I could maintain good care of the system in the future. Not only did I receive great service, the price was very reasonable as well. I would highly recommend AAA City Plumbing!

  • Elizabeth Bellor

Joe K was the best and most professional plumber I have ever used. He was polite, honest, upfront with prices, patient, and did and exceptional job with the repairs. I never felt that I was being scammed, I feel and know he had our best interest in mind sad we get ready to sell our house. I would hire him again without hesitation. Thank you

  • Renee Beam

Highly recommend Triple AAA Plumbing! They were prompt and professional. Porsha set our appointment up and was extremely helpful in explaining what to expect. The techs were friendly and also great at explaining what they did. They were not pushy with trying to upsell other services the way other companies are. We will be using them again!

  • Anony mous

Tyler showed up on time and was very professional. He explained everything that was wrong with my dishwasher drainage problem in detail. He provided options to fix a pressure issue that I didn't even know existed which will save me money in the long run. The whole experience was great. I would highly recommend Tyler and AAA City Plumbing!

  • debbie galloway

Stephen and Eric both did an amazing job, explained everything they were doing and why. Very clean and neat, even shoveled dirt up that came off company van in my parking spot! Fair price for the job and got a Senior Citizen discount. I’ll always use AAA Plumbing and will continue recommending to my family and friends. Thank you guys!!

  • Nello B

Had a nightmare experience with another local plumber. Master non-Works would be the correct wording for them. Was referred to AAA City Plumbing and Brian came out to inspect and repair quickly. Can't say enough good things about that guy. Truly a pleasure to work with and will now have this company as my default. Thanks for the help!

  • Morgan Eberly

Joe, Matt and Shane did excellent work in our crawlspace! Replaced old cast iron piping, copper piping, and got our systems all up and running in short order. As new homeowners, we were so happy to find an honest company we could trust with all the repairs needed to get our older home up to date. Thank you for such wonderful service!

  • Susan Blackwell

I text AAA City Plumbing lat night and they called me 1st thing this morning and had Waide at my door by noon. I was very impressed with his kindness and knowledge. I had the issue I need ed fixed and even one I hadn't planned to handle today. He had everything needed to get the job done. I will definitely be using them again

  • D Wilson

This company is awesome. We had all of the toilets in our house backed up, and I called them at 4:45 in the afternoon. They came out, diagnosed my septic system issue and resolved it efficiently and at a very fair price. Kudos to Chris, excellent technician. Great customer service skills. Highly recommend this company.

  • Pam Huckabee

Had a great experience today with Wade. Pipe behind washing machine busted. Communication on when service person would be here. He is the most pleasant person. Fast worker. We laughed about him finishing up and I said I guess I will do laundry now. Thank you so much for sending Wade and the Fast service. Pam Huckabee

  • Reggie Reed

My technician Shawn was great!! He was very knowledgeable, very patient and shared a lot of details on the hot watet heater on how it worked. I would recommend Shawn as a Number one person to use with AAA City Plumbing! He went above and beyond to make me a lifetime customer with his great customer service skills.

  • Scott Breedlove

I have dealt with Jamie at AAA City Plumbing on several occasions since recently moving to the area. She is very prompt, professional, courteous and friendly. She always follows up and ensures timelines are met. I highly recommend using AAA City Plumbing because or their good work and great associates like Jamie.

  • Brianna Reilly

AAA City Plumbing did a great job. I called in the AM and a tech was out by the afternoon. The technician, Shane diagnosed the problem and gave me my options and estimates. He was very courteous and efficient. The work was completed the next day. I am very pleased with the company and Shane did an excellent job!

  • Sarah Wrenn

Ray and Joe were spectacular. Quick, honest, thorough and kind. I’m very impressed with the customer service, how polite every phone call was, how fast they solved my problem and just the all around feel of the whole transaction. AAA city plumbing will always be my first call and it should be yours too.

  • Shantel Plunkett

We called to schedule service on one of our bathroom showers and Stephan was able to come out the same morning. He was professional and got the job done quickly. He even provided some tips on removing an old water stain on my ceiling downstairs. I highly recommend AAA City Plumbing! Stephan was great!

  • Marionfj Mccants

Had a clogged sewer line, backing up both bathrooms in my house. AAA sent Stephen the most professional and knowledgeable plumber I have ever met. He quickly found where the problem was and fixed it. Thanks to Stephen we were able to have a peaceful end to a frustrating day!!! THANK YOU STEPHEN!!!

  • Livonia Daily

I was extremely stressed when Eric arrived. He gave introduction, he access the issue and went to work, patient, professional and friendly, I had a million questions, Eric worked while reassuring me he'll will get the problem resolved as he did. I want his manager to know your have a winner!

  • NL Hamilton Bartels

Woke up to water pouring all over the floor from under our kitchen sink--what a headache!! Called AAA Plumbing and they had someone out here in about 30 minutes and Eric was quick with a diagnosis, repair and he answered all my questions ahead of time and was clean in his work. Thank you!

  • Steve Robertson

Great interaction with Shannon. I've worked with him twice. On time, honest, very knowledgeable and great communication. I wish that I didn't have to address the repairs however, when you have an employee like Shannon taking you through the process it becomes a lot easier. Thanks AAA

  • Kyle Wigley

We had a great experience with the AAA City Plumbing team Shane was out fast and was able to quickly diagnose our septic problem. Franklin and the guys, in a matter of days, were able to disconnect our old system and reconnect us to the city. I would highly recommend them.

  • Spencer Faranda

I had a good experience with AAA plumbing. Portia was great in helping send someone out to help same day. Stephan and Ian arrived quickly, were nice, professional, and very helpful in replacing the pilot assembly on my water heater. Will definitely use this company again.

  • Robin Brown

I had an excellent experience with Joe Keever and Dustin White. These guys were super professional, knowledgeable and payed extra attention to their work. They were very pleasant and I felt at ease with them doing the work. I actually requested them and I’m glad for it!

  • Anthony McGhee

Friendly staff and great service. Chris was my plumber and he did a great job. He explained what my problem was and corrected the problem within an hour. He cleaned up the area once finished and provide some helpful information going forward. Great job AAA City Plumbing

  • El Toro Garcia

They were very profesional and on time , this is the second time we used this company and has been a pleasure , this time a technician called Brian came to our home and he found the issue very fast , he fixed and he cleaned all the area afterwards. Excelente experience

  • Kathy Pugh

AAA City Plumbing did a whole house re-pipe for us. The whole job took less than 3 days and we were only without water for one day. Shane came out and helped set up the job and Joe & Josh did the actual work. They were professional and very thorough. Highly recommend.

  • ashley kyle

Toshi was absolutely amazing! He was able to diagnose the problem very quickly and he thoroughly explained all of the options available. He was very polite and made me feel at ease. He will definitely be my first choice for any future plumbing services! Ashley Johnson

  • Osei Malloy

I recently had an amazing experience with a plumbing service that provided exceptional customer service and fast service. Matt is prompt, professional, and went above and beyond to ensure that my plumbing issue was resolved quickly. I highly recommend their services!

  • L Young

Highly recommend this company! Prompt and reliable service. Appreciated their friendly and professional approach to all our questions about our septic system issues. Chris and Ian assessed the problem right away and got the job done so quickly. Five stars.

  • Liz Sandora

AAA City Plumbing is wonderful! They are responsive, reliable and honest! Joe came to our home and addressed a problem toilet. He assessed the issue, explained the details thoroughly and made the repairs using impeccable precision. A true professional!!

  • Eleanor Mulford

I've had AAA City Plumbing come out various times to my older home. They've replaced my well pump, water heater, water filters, and repaired a few leaks. They always come out quickly and take care of the problems quickly. I appreciate their service!

  • Ward Gibson

Aaron was super helpful in explaining the plumping issues in our home, providing lots of transparency, and did a fast job in all of the needed repairs. I would certainly recommend him for anyone with plumbing needs in the Fort Mill/Rock Hill area.

  • Jenn Wannike

George and Ian were very professional, courteous and friendly. It was appropriately explained what was needed. The work was done efficiently. George also taught us how to treat drains and what products to use to avoid future backup and problems

  • Gregory Roberts

I appreciate the good communication from the office. Brian came today and he was professional and experienced and was efficient with the plumbing problem. I have had two AAA plumbers come to my house and both were knowledgeable and courteous.

  • Julia-Catherine Marshall

Stephan and Parker were wonderful to work with! Arrived early, quick and efficient. Quoted cost of work up front and educated me on the issue. Will definitely be using AAA City Plumbing for future work as we continue to renovate our house!

  • Tiffany Turner

I have had the pleasure of being a customer of AAA City Plumbing for several years now, and I can confidently say that they are the epitome of excellence in customer service. From the moment you visit their website, to the completion of

  • Ari Tuckman

I used AAA city plumbing for a quote on running a gas line for gas logs. The person that came out to do the estimate was friendly, clean cut and professional. They were upfront that they charge for an estimate but if you elect to do the

  • Lou Sutton

Joe K and Ian They checked recent water pipe leaks and found my home has durapex pipes and brass fittings. This will lead to more leaks and damage so they advised us to replace all pipes in the house to avoid more costly repairs and the

  • Rebecca Martin

Shannon and his helper were professional. I have some friends who are looking for plumber so I'll be sure that I recommend AAA city plumbing. so thankful for all the work that was done today that gives me peace of mind. thank you again.

  • Raphael Hoyle

Chris was knowledgeable and helpful about the plumbing service he preformed. I would highly recommend AAA CITY PLUMBING to whomever needs fast effective and precise plumbing work. Thanks again AAA CITY PLUMBING‼️ KEEP UP THE GREAT WORK.

  • Andrew Rickenbach

AAA city plumping did a great job. Joe Keever came out repiped our whole house that had poly and dura pex. Minimal cuts in the dry wall, cleaned everything up and pulled out our old hot water heaters and installed a new tank less. Even

  • Beth Smit

I recently called AAA City Plumbing to address a clog in my kitchen sink. Their tech visited my home and advised he wanted to hydro jet my pipes and that it would cost $1800-$2000 to do this. I told him that he must be mistaken and he

  • Kathy Stout

I have had Corey come out twice once to my sons house and wants to my house to help with minor plumbing issues. He does a wonderful job very professional. I now have larger projects that I’m talking to him about doing in the future.

  • Mike Letourneau

Justin was very knowledgeable and professional during this expedient repair. He provided upfront cost before performing the work, followed by an on the spot repair. I recommend giving AAA plumbing a call for all your plumbing needs.

  • Diana Slipenczuk

Bret was very professional and has lots of knowledge. He explained how the septic works, what to do and not do, and answered any questions I had. The job was done correctly the first time. Thank you Septic Blue for being so prompt!

  • A_Space_Cowboi

Hot & cold stems in our 3-valve were worn out and not closing properly. Was given an estimate quickly and the work was done promptly. Franklin installed and cleaned up the valves within 1 hour and was very polite and professional.

  • katelynn greene

Parker and Jesse came to service the plumbing at my workplace and they were so attentive! They finished in a timely manner and were very thorough in explaining what work had to be done. We will definitely be returning customers!

  • Keith Stargell

Replaced 2 leaking bathroom faucets. Plumbers did great quality work in less than an hour. They also have excellent customer service if you have any questions or concerns. Will do business with AAA City Plumbing again if needed.

  • James Ford

They arrived 20 minutes after the call. Spent 5-10 minutes reviewing the situation, gave a quick quote. Upon agreeing, they fixed all the problems with my washer/dryer leak right away. Highly recommend and i'll use again.

  • Carolyn Moran

Great experience with AAA City Plumbing. Highly recommend! Arrived when they were supposed to, completed the job in a timely manner, and left no mess behind. Most importantly, our pipes are clear with no further issues.

  • Ellison Moore

Landon was fantastic! He was very professional and diagnosed the problem quickly. AAA City Plumbing scheduled me for the same day when I reached out for a last minute appointment in the morning. Would highly recommend!

  • Jessica Williams

Matt was fabulous. He came in took a look at everything and was able to fix the problem. If anyone needs assist in plumbing, Matt is the guy to go to. Thank you Matt for your help in fixing our water/plumbing issue.

  • Andy Bayard

From the beginning Franklin has demonstrated a great sense of courtesy, professionalism and knowledge. He is an excellent representative of his company and he has shown proof his great skills. Great job all the way!

  • Miyosha Streets

Steven was the plumber that came out to repair our leak. He was very professional and communicative. He answered all of our questions and took the time to explain what he assessed. We will definitely use AAA again!

  • ImitationGold

Just had a plumber come through to remove blockage / unclog the whole house! His name is Landon and he was professional, thorough, great attitude, and blazing fast. As well as being here on the dot and respectful.

  • Devin Barber

Shannon was very knowledgeable and worked very hard to take care of our issue. He was able to get our issue taken care of in a timely fashion and was very professional!! I definitely recommend any of his work!!

  • Janine Bottiglio

Frankie & Ian did an awesome job for us today. Communication was great and they walked me through every step of the repair and what they needed to do. Great service and would highly recommend AAA City Plumbing!

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