Beware of Jimmy! I went in to buy a pair of shoes for my husband. Jimmy started putting terri insoles into the shoes and I had to tell him that I wasn't interested and to take them back out. I also bought some protectant spray, and Jimmy started talking about a brush I should use. When I got home, I discovered Jimmy had charged me for the brush and stuck it in the box! I did not ask for, need nor want that brush. Since I refused to go back to this location, I tried returning at the Domain location, and they won't accept returns on shoe care products from other locations (just shoes). So now I have to decide whether it's worth going back to the Barton Creek location and risking being charged with god-knows- what Jimmy will try to sneak past me.

Do not let the male in this store tell you that you cannot return an online order in store. I knew it was a lie. This was after he tried to refuse a return that I bought in store with the same credit card and receipt less than 14 days never worn! Claimed the item number didn’t match. Forced me to go home and call customer service just so they can say he was wrong. I can only guess returns hurts the individual store’s performance. You will be hearing from your general manager per the customer service representative. Never stepping foot in this location again. Now I have to mail the items back. Don’t be fooled!

Male staff member was rude and had a very “can’t be bothered speaking with you” attitude. I did ship to store and received an email stating both items were available for pick up but was told that only one was. They didn’t want to provide me a tracking number (the one in the email was invalid) and I was essential told to come back whenever and hope they were there. I’ve now had to reach out to Aldo 4+ times as I don’t have the second pair of shoes or the refund they promised. Only reason I’m giving it two stars is because I like the heels I did receive.

Although Aldo has gorgeous shoes and excellent quality, the staff at Barton Creek is rude and incompetent. My friend and I arrived at the store this morning to buy two pairs of boots, but we were treated horribly by the lady. We exited the store and purchased our boots from Steve Madden; their staff welcomed us with a smile and helped us through our purchase. We will never go shopping at Aldo at the Barton Creek location. Terrible experience!

The girl and guy working today were something else....coke bottles behind counter tops, guy with short bangged haircut is asked to assist and he approaches us with a drink on hand playing around with straw super casually. What is going on with retail , as a former SM for Aldo things apparently have gone down . Show some pride in your work! Lol

I placed an order here but somehow in the system my order got lost. I called the store after 5 days to get an update and I spoke to the manager Ariana, she was amazing! She helped me find my shoes explained what happened and I received them in less than 5 business days.

I walked in with the returns . The guy in the hat was very rude and gave me attitude. I was doing a normal return with no attitude what so ever. I DO NOT recommend anyone to shop there as long as that guy is there. Also, I will never shop at Aldo again.

its a small store and don't have much things to look at but the people are helpping a lot to get you to buy something and good things happen. I like to walk in the store and look at the people smile and give me a nice care.

The shoes tend to be cheap, the staff is not very friendly. After all we are here to buy a product. They offer a warranty on shoes, but the turnaround time is not very fast

I’ve been by Barton Creek 3x and they are never open. I do not understand why. One time there was an employee in there hiding in the back everytime we passed by.

Giving it three star as I had a mixed experience in two different visits recently. One manager was absolutely rude while the other was absolutely fabulous.

The staff speaks too loudly, and they mailed me another customer's shipment. I never buy anything for myself here, but gifts for other people instead.

Idk how this store has no recent reviews, The store manager (Isaac) here has given me the best experience I have ever had in a store.

I drove all the way here just to find they are closed on Saturday afternoon when their Google listing says open

Georgie was very helpful and made my experience much better with excellent customer service.

I love their shoes. well made and the sales associates are very helpful and eager

I love this store so much very friendly staff and good quality products

I love the style of these shoes amazing quality.

Young Asian girl was really nice

Had a good experience..