Definitely do not recommend this shopping experience as of the moment. I spent $56 on a skirt and a top recently - I tried on the original top I had bought and it was so ridiculously small (even though it was my size) so I went in and exchanged it. The size I exchanged it for was about 6 sizes too big and still did not fit properly. No worries, right? - I can just take it back. Wrong. (Despite not being told this when I exchanged my shirt for a bigger size nor does it say this anywhere on their website policy) I was told that because I had exchanged it already I would not be granted a refund. The items were completely unworn, clean and pretty much brand new. "You don't really get a second chance" is what I was greeted with and I'm pretty appalled. Friends of mine have done this exact same thing before and have had 0 issues returning their items. So what's different for me? Staff are usually so sweet at Flake ally so this was incredibly confusing. Very disappointed.

Danielle was amazing!! I was working in the centre and only had a 30 minute break she was super helpful in helping me find the things I needed. She went an extra mile when I finished work at 5:30 she let me in to grab one last thing. She was such an angel and made me feel comfortable asking for help in choosing stuff and made me feel more comfortable in my body by being so supportive and bubbly. Super happy ally has employees like Danielle.

I shop here frequently for my daughter and occasionally for myself. I have to say the young lady Jess is extremely helpful with my purchases. She has great fashion sense and after showing her the sort of things we like she manages to find in store the right items for us. She is a great asset to this store.

Absolutely love the service I receive in my favourite Ally store ForestLake. Danielle always makes me feel so welcome and helps me with my choices of fashion honestly at every visit. Always smiling and goes above and beyond to look after me everytime. …

I have purchased from this store couple of times, girls who work here are incredibly nice and caring. You receive the best customer service from them. Always help you to find the best items, match it with another piece and check of you need more help.

Always amazing, Jess is great to talk to and always helps me pick out the best clothing choices. It is a very safe environment. Even when I am having a bad day it is always good to come to the girls at this store because it’s so positive.

Amazing customer service by Leteisha when my granddaughter and I came In shopping for a dress for myself. She went out of her way to help with a selection of dresses .Will definitely recommend to others Thankyou …

Jess was super helpful with helping me try on my shirts. Her attitude was very welcoming and positive and she made the shop a very positive environment.

The shop assistant was so helpful helping me choose clothes as a present for my granddaughter.

One of the few stores that have a good size range for teens.

The lady was great, super helpful. Lots of cute dresses

Picked up last minute xmas gifts. Staff very helpful.

I love this place too much aggghhh

Wife likes this place