Today I tried to purchase some star wars figures, there are around 20 to collect and all have the same order number , I asked to view all the different characters they had in stock and I would buy all that I needed, the assistant said we don't view items anymore due to the snatch and grabs we have had, I said then how can I buy what I want, she said well you can buy them all and then get a refund on the ones you don't want , lol, I asked for the manager and she said which do u want. I can't remember all the names off by heart, she said she could radio the warehouse and ask what they had got in stock, I managed to get 3 figures, but if I hadn't of asked for the manager I would have left with nothing. IS THIS WHAT ARGOS CLASS AS GOOD CUSTOMER SERVICE, BECAUSE I THINK IT STINKS. I have spoken to head office and they know nothing about stopping viewing, so the Argos Leicester, Belgrave gate Store Managers have made thier own rules up to ease the queues and not inconvenience themselves with customers who want to buy specific products. You should be ashamed of yourselfs you give retailers a bad name. Very poor, extremely unprofessional and really do not deserve my buissines.

Horrible staff. Told them that I would like to return a product but they made up their own policy stating that the catalog sticker was required and refused to return it. I was told to try to find the sticker and come back the next day to see if they could do anything else but was met with “the manager made her decision yesterday that it couldn’t be returned”. They made me go out of my way to come back knowing that it wouldn’t be possible to return the item. Spoke to customer services on the phone and they suggested to return it to a different store. Went to the Argos store in Sainsbury’s on melton road where they assisted and helped me with my return. I asked about the requirement of the catalog sticker and the worker told me that the store can put a sticker on themselves which she did. If you need to go to an Argos store I would recommended the Melton road one. Very friendly staff and I was out of the store in 5 minutes.

Very rude unprofessional bunch of lies customer service. The manager of store is racist they rob people. they have no ethics, The deliberately refuse to give me refund I lodge formal complaint about them. Argos said we can't do anything its all up to store manager's discretion and store manager said to Argos don't send this customer to Belgrave Leicester branch. Complaint department said they can't do anything and customers are on the mercy of store manager's own policy. I inform media and Leicester Mercury about their behaviour. They are untrained unprofessional rude and snorty racist lady with glasses purposely intervene to refuse my refund. I will not buy anything from Argos.

They can’t wait to take our money but when returning the EXPENSIVE product when it has issues is another story!!!! RICHARD The manager was an absolute a.hole. Wouldn’t take the item back even though it was well inside it’s extended Christmas guarantee. Saying I need to go to APPLE and sort it!! Excuse me but I bought it from Argos not Apple!!! Why should I go to the middleman?!! Anyway I drove to another Argos where they took it back without any problems!!!! Richard, sort your customer service skills out or leave the front and go and work behind the scenes where we do not have to encounter your rudeness and that’s putting it politely!!!

Ive always loved shopping at Argos Belgrade Gate. But when they put the new system in for looking up products I somehow managed to order two of one item and didn't know how to fix it. However it was very useful Christmas present for family member. So that was ok. Im a self confessed technofobe. I hate technology. But once I got to grips with the new system it was ok. Then straight to collection point. Brief wait. Never had to wait long. Pick up item and away. Job done. Staff are always friendly and helpful. Just wish they still had the catalogues to look through at home.

I had really bad experience wit Argos customer service .I had issues with my tv and 8 days I was calling this people but no response they gave me wrong number first then wrong email address n anyhow I get their number and talk to them and gave me wrong references number to solve tv problem.. How this people can do like that ?? It was very bad experience i m a regular customer of Argos ..didn’t solve my problem nor they ready to talk n when I call they take my name issues if tv and hang it up ?? Really this was very bad experience..... will never shop in Again ..

Be very aware of no parking without paying and display, i managed to get a ticket because i thought if i was shopping at argos you was allowed to use the car park. but its a £100 fine and reduced to 60 if paid within 28days. expensive parking for 16min in the car park. I did speak to the store who where helpful but they dont manage it. the staff member also told me she got a parking fine for her husband picking her up, went over the 10min free time by 1min!!! becarful staff are good and the store i cant fault but the parking..........well

No return policy for products. Bought wireless earbuds which are too uncomfortable obviously found out after one use but they refused to take it back even though I said you can deduct some amount for return. I prefer amazon now. Far better service for return. (Update) 1 star to 3 star now So finally my earbuds stopped charging and they still in warranty so got full refund staff is nice and helpful but still they should change their return policy. Or keep demo products so customers can try.

Brought iphone 7, really expensive, battery kept draining, only had it a few days, tried to return it but they refused, they had to get another 'tecky' guy to convince me that it couldn't be returned since i opened it... I wouldn't buy anything this expensive if i knew it was exempt from the money back guarantee....don't bother guys. Argos previously deleted my review for letting people know, but i think people should be aware before spending their hard earned money!!!

Big scam at @Argos_Online I have brought @GoProUK hero 10 950/9519 and it has free item with it ( go pro duel battery 795/0658 ) so time I bought they have said we don’t have free item at the moment so come back in 2 months and we will sort something out. I been to @Argos at leicester and the manager said we still don’t have free item and your time frame is over we can not do anything. @Argos_Online @GoPro @leicslive why you selling the item if you don’t have ?

A good shopping option for the Argos card holders or pay monthly facility. Which helps get important things as paying in installments interest free, is certainly an attraction for many on low income or those who can not fork out a lump sum for buying important things. Home delivery is always better than carrying the item in your own vehicle, in case you need to return any item for any reason.

Never ever go to this argos for anything other then argos products, no one has a clue at all I tried to collect something from ebay collection lol I was there for nearly an hour waiting for someone who knows what to do. It seems like no one has been trained pathetic poor in all aspects and at the end I got a parking ticket as I was waiting never again please learn from my experience

Disappointed with Argos! Have to pay for parking to collect an order this is why no one goes into town anymore! Argos don't let you know when you collect or on email that when you collect you have to pay, try and save money shopping at a 'cheap' shop and collecting so don't have to wait in or pay for delivery and then have to pay to collect at the car park, wouldn't bother going.

Told it would be 4 minutes for collection our number came up when we got to the counter it was not there the lady that served us said it's not here I will go and see if it's on the belt after picking the item up and putting it on the shelf she came back to us picked up the receipt again went back picked the item up stamped the receipt and walked off the worst argos in the land

Really upset! Ordered a lot of things online to be delivered today between 7am to 6pm been home all day , called customer services at 7:30pm to cancel order because i am travelling abroad tomorrow ,was told to wait till 8pm. I asked what time they close , the lady said 10pm. I called at 9:15 to cancel only to be answered by a machine that they close at 8pm on Saturday!!!!

I wouldnt recommend argos cuz i brought bike and i paid him 80 pound but i dint note is it i on a phone after went home i look at my wallet thay faget to give me 10 pound changes after to then make wait 20 min then thay sed we did pay u das lie 100% so so it true not heard of lie i returned the bike very very very bad customer service they eat my money fraud argos

argos Belgrave leicester: staff are useless, unprofessional and they aren’t heeding to their customer’s help. the manager doesn’t know how to handle the issue, they are busy for nothing. overall, customer services is a zero, they aren’t helpful nor are they doing anything. i will never buy anything at argos belgrave again for business management.

I never write any bad reviews on any store before(not even one in my life) I have been so many Argos store.But this Argos store in Leicester city centre really really need to tech there staff more about “customer service “ rude,unprofessional,unhelpful... I run my own business n I know this is not how u guys treat your clients! Thank for reading!

This Argos branch sells everything you need for any occasion. The only bad thing I could say is that it needs modernising definitely not the same standards as all the other Argos's in Leicester. Car park is quite a walk from this shop I would normally use a argos I can park outside. But is good if you are already in the town center.

Friendly & informed staff always helpful 2 me as a shopper who use that store fairly regular. I have some disability & getting over depression still & when I have asked 4 help beyond the normal due to my present I'll earth the staff have gone out of their way to find & clarify things 4me?particularly a guy called Mark . THANKS.

Not helpful in lockdown. I placed the order for collection as it's not eligible for delivery. Order was confirmed and after ten days when I got there for collection their branch was closed. While live chatting to them, I urge them to deliver my order and in response they said... should cancel my order and refund.

The place used to be very busy at one time, but now a days it is very quiet there. A lot of the staff are pretty USELESS, especially the INDIAN ones. Get a lot of unnecessary hassle from them. Prefer to shop online or at the Fosse Park store when it used to be around. Now will try the Melton Road branch.

If you like to stand around waiting this the place to go to.Plenty of tills to pay at but no one on them had to 25 minutes to get served then 15 minutes for order to arrive at collection point.Staff a waste of time I will never use this place again hope they did better when it was GREEN SHIELD STAMPS.

People working behind till busy chit-chatting while I was waiting listening to them. Upon engagement they still talking to each other while processing my order. Worst customer service seen so far. Could have given zero stars if possible for customer service. Worst customer service award goes to them.

Experience at Leicester city Argos. The store was not busy and I wanted to view a watch; I saw that many of staff were free and not attending customers, but none of the staff could help me the so that I can view this watch. It was Waste of time... "Very bad and unprofessional customer services"

Tried to buy an air fryer in this store, and they didnt have in stock... Then i choosed a different one, but it was out of stock also.. Finally i choosed an expensive ,and different one ,and surprisingly was out of stock again. Very bad experience, no control at all with the items.

I have bought so many items over the years from Argos as many other shops/stores do not sell them, or have good offers and pricing as Argos do. I am a massive fan of the store and this branch I have used many times is first class with customer service and produce range, 5/5 :)

Took in pushchair I was struggling to fit back wheels. Lady at customer services helped. She was so helpful even though the instructions were so complicated and couldn't find any you tube videos for demo. Very good customer service, we figured it out in the end! Thank you

If I could give 0 stars I would. Complete lack of customer service skills from the store manager Gary. I've shopped here for many years and will not be returning. Slow service and the shops always empty anyway. I doubt it will be around much longer.

I don't like the way the staff works, and don't care about the customers who won't exchange it, while I haven't used it yet, my item is very expensive to buy and can't be exchanged. I hope they get fired soon, I don't think I'll ever go back there

Avoid the manager "Henry". If you happen to try and get a refund on something that does not work, he will demand an email from the manufacturer of said item explaining that it "Does not work". This is illegal, but he still gets away with it.

It is wonderful at Argos Quick and easy digital and pay with card It is better than standing in the queue to pay with cash I hope one day all retail store will follow The example Staff and management are very professional very helpfup

Very bad experience with Argos .We have ordered a fridge and awaited delivery .Each time they have thier own excuses and kept on postponing the delivery date.Such a bad way treating customers as well. Very disappointed

Wrong time on google its destroyed my christmas and wasted my time. Twice this has happend. Appalling, inconvenient and pisses me off. 'Collect you order' well I would if you could advertise when your actually open.

Good variety. Long wait for items. They call you to the collection desk when the item is still on the upper floor, and you have to stand for 5 minutes while there is no-one to serve you and the item hasn't arrived.

It's one of the best shops around the only problem I have is this never enough staff on the tills but other than that great value for money great service most of the time just that there's never enough stuff on

They stolen my item from eBay, tracking number takes to Ms Kaur has received my parcel and made it disappearing! Nobody in the shop tried to contact her, going to report the theft to the PoliceAvoid! Scam!

Every time I've been there's never enough staff. Either the queue is 20 long with one draft on tills or there's no one around to help or those fetching stuff are behind even after the numbers been called.

Rude staff and manager when it comes to claim the warranty Unbelievable to be honest will stop shopping at this place for sure stuff are untrained and managers are in same form Don't shop at this branch

Manager is Races......... she has no manners to talk and she should be polite to customers .. ...Also this store run with short staff and every body is so hectic running around ... Quite bad experience

Very helpful assistant exchanged my camera bought yesterday for the correct one. It can be busy at times. Most things are in stock, unlike the new one wedged into the corner of a Sainsburys store.

Awful, had to wait half an hour for a watch which was already on display in the jewellery section. It wasn't even busy there was one order ahead of me. They didn't even put it in the box properly

Argos service is good and has big name. But for me there is no difference between online shopping websites and physical shop of Argos. You won’t be able to see product you wanna buy physically.

Wasted journey as now told could not look at a watch I was interested in as no one works on the jewelry counter .for me to get to your store takes me 49min on the bus ,so I purchase elsewhere .

Fast Track delivery is amazing, just order early enough and it can be delivered within 24hrs. Good to see Argos working hard against difficult times when other retailers are closing.

Horrible store. Doesn’t allow exchange even you only tested it for awhile. Wanted to refund my heater because after testing it it’s not warm. But they don’t allow. Please don’t come

Awful place to return anything. Manager refused a gift return as the sealed box didn’t contain the catalogue number sticker. Drove to a different Argos, and returned with no issues.

I bought apple Lightning USB Cable from argos it doesn't work i went to return and there is a manager said maybe fault from my phone They are so scammer you should never buy from?

The people at the till can't provide sufficient information about the product, in the past they were able to do this , please sort it out , besides this an excellent place to shop

YOUR 0345 CALL SERVICE IS ABSOLUTELY RUBBISH IN THE GARBAGE. WHY THERE ISNT 0116 NUMBER EACH STORE TO LOCATE AND RING FOR ITEMS PEOPLE ARE HOURS ON YOUR DESPERATE 0345 NUMBER M.F.

I was told my delivery would come on Sunday but did not arrive, then the next day I got told on call that they will definitely deliver it today. BUT THEY HAVEN’T DELIVERED IT

Good place but wish all the touchscreens were maintained a bit better. You have to tap hard on those screens to get them to work which can't be good for them in the long run.

Quick Service - Not So Many People, Probably The Weather Had Something To Do With It - From Start To Finish - Only 8 Minutes To Wait,To Collect My Nephew Christmas Presents.

This is absolutely unacceptable. I could not pay with a cash. I am not sure it is in every Argos store or just some buy if I can't pay in cash I won't be coming back.

Always slow, system advises you to collect before its hit the shelfs, the touchscreens are outdated, needs a revamp to improve customer experience, behind the times.

Store needs much faster computer tablets for customers to select products. The variety is great but needs to be available. More staff required and better carpark!

A fairly large Argos store in Leicester city centre. Typical Argos store. Order from catalogue and get most items immediately. Best do your research first though

Worst place ever, be careful that you will be charged for the car park which is absolutely stupid as you won’t get a notice, you immediately get a final notice.

2 people working on checkout Fast track and lack of consideration for people in a rush. Won't be coming to shop here again will go toys r us or asda.

I always come here whenever i need any electrical items, DIY products and when i was young i used to buy toys. but i just don't like the waiting time

Good customer service with pleasant environment! There is no parking available so you have to park in pay n display car park near Haymarket bus stop.

Favourite place to collect Argos and eBay orders. Good customer service yet sometimes too long time spent waiting for someone to deal with returns

Very nice store. Staff which I have encountered have been very pleasant and understanding. Click and collect service response time is good

Probably one of the best Argos' I've been in. Quite big and houses a lot of stock, served in a decent period and not as busy as others.

Argos is a great place to spend money no doubts about that though I can't tell you much as I haven't bought anything from there yet.

It's very nice and tidy! The staff members are good and welcoming. I do recommend it to all my family and friends! Thumbs up!

Reserve online, pay and collect in store, staff have always been very pleasant and helpful, plus service has been very quick.

Convenient city centre location, good customer service, car park at the back bit small, can be tricky to find free space

I was just like to say how helpful and pleasant Neeta was when coming to your store to get a new TV,thank you, Charles.

Large store, lots of space. Not sure why they need all the space though, although it wasn't busy today. Good service

Always has the items i need, but the staff and especially the security guard are not nice. They just stare at you.

Great store, fairly quick payment process and reasonable collection time. Doesn't take long to collect your order.

Bad customer service , does not know how to speak to customers, I will try to avoid dealing with Argos at all cost

Argos charged me twice went to customer services no help at all i had the proof in my bank statement to show them

Service is extremely slow. It is very frustrating when you are left waiting when the staff stand around chatting!

Best place to get all things under 1 roof, order from comfort of your home and pick as per your convenience

AVOID ARGOS AT ALL COSTS!!! THEY DONT CARE ABOUT QUALITY OR PRODUCT ISSUES WITHIN THE WARRANTY PERIOD!!!

Need more staff...n the pc for customers are not working properly...otherwise everything is good …

There is a car park round the back which is free if you make a purchase within Argos. Service is good

I bought a iPhone recently and it's battery is draining very quickly. Waste of money Waste of time

Very friendly helpful staff, huge range of goods on offer with a very fast and efficient service.

lack of staff every time people have to wait half and hour just to pay. need more staff at till.

It would be a help if they had more staff Woking, the ones they had were just talking together.

Like argos dont always have what you want. Rather have the catalogues to see what's available

It's a good job it's cheaper than most. Possibly the worst shopping experience I've ever had.

Everything things you want for your home can be found here, good quality and reasonable price

Staff excellent especially Michael Weir who assisted me with my purchase. Thank you Michael.

Computers very slow and they were often got blocked.. taking ages searching an item online

Very busy store being city centre, Staff always seem rushed but pleasant all the same.

Very rude staff, never respect for customer. They treating according to people color.

Hard to find a well working screen or a sharpened pencil but the staff was superb

manger and customer team is very rude that’s people not know in customer service

Happy staff to help you with your custom and enquiries in these difficult times

Very poor service, rude staff, would not let us look at jewelry on display.

Great place for shopping online and also to place order for collection

Huge range of products, always have what I need. Fast Track is great.

Assitant was really helpful. Will definitely keep buying from Argos.

Very easy and quick especially if you have reserved before online.

Terrible service, the employers are not friendly at all.. feel bad

Always helpful good old Argos always something that you want here