1/5 Flight Dr, Tullamarine VIC 3043, Australia
Aussie Gutter Protection is a Roofing contractor located at 1/5 Flight Dr, Tullamarine VIC 3043, Australia. It has received 69 reviews with an average rating of 4.8 stars.
Monday | 9AM-5PM |
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Tuesday | 9AM-5PM |
Wednesday | 9AM-5PM |
Thursday | Closed |
Friday | Closed |
Saturday | 9AM-5PM |
Sunday | 9AM-5PM |
The address of Aussie Gutter Protection: 1/5 Flight Dr, Tullamarine VIC 3043, Australia
Aussie Gutter Protection has 4.8 stars from 69 reviews
Roofing contractor
"Disappointed with my experience with this company"
"AGP replaced all the mesh gutter covers on my house and garage after the originals installed for the previous owners were damaged by a severe hailstorm a few months ago"
"Highly recommended! The team were VERY patient with us - we're doing a new build so they came out to site quite a few times! Before signing up, they clearly explained the products they have & which they recommend for our particular build & site"
"I got the recommendation for AGP from my sister who was very happy since her installation with them about 7 years ago"
"From start to finish, service was amazing and I highly recommend Aussie Gutter Protection"
Disappointed with my experience with this company. I have had extensive roofing work done on my house over the last number of months. While still sorting out the teething issues with those roof works I initiated a quote to replace the gutter guard (as we had wattle about to start falling over the house). To each person that I dealt with at this company I noted that there would be a delay in the installation due to needing to get the roofing issues corrected, so it was a number of weeks after paying the deposit that I was able to lock it in. 4 days after locking in the gutter installation the roof plumbers were back. The outcome was not to proceed with the gutter guard, as it would be problematic for already leak prone areas on the roof. I immediately called Aussie Gutter Protection to advise that for reasons out of my control I would be unable to proceed (this was one week out from installation). The install person said “that should be fine, what we ordered was mainly standard sizes. You should receive a refund” (and also confirmed that the company would be able to resell most of the materials ordered). The second person that I spoke to literally invoked their legal agreement, even though they also admitted that materials ordered would be resold to another customer. I totally expected that if standard sized materials could be reused then that portion of the deposit would be refunded. Not, we will keep your entire deposit, and then make a second profit on those items because we can resell them. Beware before you pay a deposit with this company! ***Follow on from initial Review *** I was called 2 days after leaving the initial review by the sales rep. This conversation was more of him yelling over me while I was trying to advise what had happened, than him listening to what I was saying. He was dismissive of my experience. In discussing the information that the qualified roofing plumber had advised the sales rep informed me that “he is wrong” and “he has lied to you”. He completely dismissed my interaction and experience with the people at this company - he advised that the installer “doesn’t know what he is talking about” and “he is just a contractor” and the office person “I fail to believe she would say that”. He then accused me of cancelling his company to then use the roofing plumber company to install the gutter guard, and that “when I drive past your house in a few months I bet I see gutter guard on your roof”. I advised him that he is welcome to drive past my house in the future – there will be no gutter guard, as we are unable to proceed due to advice from the roofing plumber. He would not accept that our decision had been informed from the recommendation of a `qualified roofing plumber’. He seemed to think he knew better than a qualified roofing plumber. As for their response to the initial review ….. Google will recognize that you have responded to a review, but it is disappointing to see that you did not address the issues that were raised. Google reviews are important when making a decision to deal with a company, so I hope this is useful to others in the future. I do not want any further contact from this company. This matter is now closed.
AGP replaced all the mesh gutter covers on my house and garage after the originals installed for the previous owners were damaged by a severe hailstorm a few months ago. My house has low-pitch, corrugated metal roofs. The new AGP mesh is much neater and more securely installed than the previous, damaged installation. AGP offered a tougher, finer mesh capable of preventing fine seeds from clogging the gutters during the winter. This is a issue on our street which is lined by large English plane trees. All the gutters were cleaned by AGP before installation of the new mesh. Installation was within a week of the original timeline provided by the sales representative. They performed the agreed work on budget and schedule. The installers also suggested a few minor improvements that I could make to my gutters in the future to avoid other potential problems during heavy rainfall. This demonstrated that the installers have experience, take pride in their work and have the customers best interest in mind. I was satisfied with the service provided.
Highly recommended! The team were VERY patient with us - we're doing a new build so they came out to site quite a few times! Before signing up, they clearly explained the products they have & which they recommend for our particular build & site. I also think the price was very reasonable. We'll be calling them back to do another section which hadn't been covered with roofing as yet. Why we did it - Our neighbours built a new double-storey next door to us & within 6 months had huge weeds/plants growing in their gutters. So after I looked into this, it felt like a no-brainer to have gutter guards put on, especially if you've got a double-storey & don't plan on getting up there often to clear them out. We have lots of council trees hanging over our houses in our street - and we also have a massive pine tree right behind our house.
I got the recommendation for AGP from my sister who was very happy since her installation with them about 7 years ago. The initial appraisal was thorough. The quote when it came through was not the cheapest but I weighed the reputation and the competing products and went with AGP's Emberguard given the proximity of my house to a forest reserve. The job was done on the agreed day with no drama and the quality looks good. At the end after my inspection I asked them to look at one edge which hadn't been pulled down to completely close a 1cm gap, and they cheerfully got out on the roof again to fix it. It seemed like they did care about doing a good job. I can't comment yet on the durability of the installation but hoping that like my sister I will continue to be happy with their work over the coming years.
From start to finish, service was amazing and I highly recommend Aussie Gutter Protection. We had to find a solution to the bird problems we were having for years, they were damaging our gutters and roof. After calling and speaking to Sharon, whom was very friendly and knowledgeable, to getting a quote from Rob, who was professional and very clear in explaining, to the team that came to install, Fantastic Service, price and an easy process. The team was very COVID safe during installing, cleaned up all the mess and even cleared our gutters. Very impressed! Since installation, we have had no birds, gutters are now flowing and I could not recommend Aussie Gutter Protection enough. Thanks Team for a great job!
Had some poor interactions with Aussie Gutter Protection. Their salesman, Jonny, whilst he seems like a good bloke and probably means well, oversteps his boundaries, calls at inappropriate times to try and further sell his product when I've told him we are having a good think about our options, and he trashes the name of any other gutter guard installers in the area. Handy tip, talk more about how good your product and company is and less about how every other company is out to get you, scare tactics as an attempt to market your product isn't a good look. Not to mention I was majorly over-quoted. Can't wait to see the copy and paste "We don't have you registered as a customer" response.
I had gutter guards installed yesterday and was very impressed with the thorough job they did. Mitch was professional, he spent some time on the roof and I could see quality workmanship and care had been taken to do the job well. They gave me photos of the installation with the warranty papers on the same day, and Mitch answered all my questions and was pleasant and professional. I had three quotes from other companies but this one was local to my area and they offered a decent price and warranty. I will be recommending them to others.
From my first contact with Aussie Gutter Protection I was impressed with their kind, friendly, efficient and professional customer service, including the care taken to recommend the best product for my home. My contact at each point along the way from booking a site visit for a quote, to the final installation and payment today, the communication and service was exemplary. I can’t recommend this company and all those involved in my job more highly - thank you Carol, Robert, Sam and Robert - you are all stars in my books
Last spring birds were nesting in my roof, squeezing underneath where the colourbond met the gutter (even though I couldn't get my own hand in there). This spring AGP installed Guttermesh and the birds couldn't get in, quickly giving up and moving on. I don't have to worry about the birds pulling out some cheap plastic mesh from Bunnings, and I didn't risk a fall from a ladder trying to do it myself. Would definitely recommend AGP to anyone with bird problems - money well spent!
Had AGP round to quote on clearing out blocked gutters and enclose solar panels where 8 pigeons were nesting (and blocking the gutters). Initial visit very informative, with pictures from the roof showing the issues. Reasonable quote. Work done efficiently by friendly staff showing images of finished work. I had a small issue with one part of the gutter after heavy rain. Office staff very easy to talk to and they responded professionally and quickly to resolve. RECOMMENDED.
Sharon was absolutely lovely to speak to from making an appointment through to final payment. Rob came out to do my quote and he was very thorough in his explanation of the gutter guard purpose,quality and warranty. And finally thanks to Chris for the installation. He was punctual and polite and took his time to do a great and professional job. I was provided with photos of the job and a warranty. Thanks you so much guys I'm glad I can say goodbye to those pesky rats!
I used AGP for the installation of custom fit gutter guards. For the first interaction with Carol calling to setup the appointment, through to Rob coming to inspect and quote, and the wonderful Mitch who was our installer; the process was fantastic. AGP organised the required permits, boom and lifts, Mitch was very professional, well spoken and friendly. We could not be happier with our ew gutter guards and the amazing service we received. Highly recommended A+++
We are really happy with the professionalism of the work undertaken to protect our gutters and property from damage, the friendly professionalism of Mitch and Ben on the day, and the communication that occurred in advance with getting the quote, organising a timely date for the work to occur, and the follow up afterwards with photos of the roof to show the work that had occurred. My partner and I would definitely recommend this service to others.
I recently had Aussie Gutter Protection install 500 metres of gutter guard at Bendigo Retirement Village Spring Gully. Jeremy was extremely helpful during the organizing and installation process. Shaun the installer carried out his work to the highest standard, even some of our village residents took the time to congratulate Shaun on his outstanding level of clean up and workmanship. We will definitely be using this company again in the future.
We installed gutter guard (bird proofing) to stop those pesky birds from nesting in our roof, the installer explained everything & was very thorough, he checked all areas of our roof & blocked the gutter & several other areas where the birds had found a way into the roof cavity. No more dreading Spring with birds nesting & the noise that comes with it. Staff were extremely friendly & helpful, all in all a very happy customer
These guys were excellent and would highly recommend them. I've used them twice now, once for an investment property and one on my residential property. Their rep, Jeremy, was awesome from advice, guidance, quotation, customer service, installation and after sales service. Their product and skills of the installers are second to none and I'll have no problem recommending Aussie Gutter Protection to my friends and family.
Excellent, professional and friendly service. From start finish Aussie Gutter Protection have been a great company to deal with. Had bad blocked gutters and had gutter protection installed. Now we don’t have to stress about getting up and cleaning the gutters or having blocked drains or potential water damage. Thank you for being so easy to work with, and providing such professional service. RECOMMEND.
We had gutter guard installed in our home to stop leaves from clogging the gutters.The salesman Johnnie came out on time, measured the job, explained all aspects and gave us a choice of 3 meshes.The price was very competitive and the installer did a great job, he was thorough, neat and did not rush.The whole process was very enjoyable.We can highly recommend AGP.Thanks guys.
We engaged the services of AGP to bird proof our house by installing gutter mesh. Rob did a great job of explaining our options and the process after inspection. Our communication from the initial inspection to the final installation and payment was prompt, professional, and pleasant thanks to Sharon. We highly recommend the services of AGP to other prospective customers.
If you need to keep out pests leaves and other things I would strongly recommend you MUST use this business. This is now my 3rd house I have Brendan do and yet again their installer Mitch did a great job. I cannot fault them their service or their product. If you want the best result use the best team and AGP should be your go to. Thanks for your service.
From beginning to end, Aussie Gutter Protection has been a great company to work with. They were professional, knowledgeable, friendly and efficient. We were especially impressed with Danny, who did the installation. He did a great job and even gave us photos of the roof afterward, showing the gutter guard in place. Highly recommend this company.
I found AGP to be very professional and friendly. We were provided a fair price considering the difficulties our house being an irregular shape. I didn't feel it necessary to look for competing quotes. The installation crew were also very courteous and did an excellent job. I would not hesitate to engage them for further works in the future.
I rent a property but the guttering was in a terrible state so when I had a rental inspection I brought this up to the rental property, so my landlord contacted Aussie guttering and the guys came and replaced the roof and all guttering I can not recommend highly enough the workmanship and how professional the work is highly recommended
We are very happy with our fitted mesh gutter protection installed four years ago. We have tall eucalypts overhanging our house and the mesh has proven it’s worth. We’ve recently had a service call and inspection after a branch fell. A damaged area was quickly replaced. We can strongly recommend this company and the gutter mesh
Extremely happy with the service from Aussie Gutters. Great product and fantastic staff. From initial inspection and quote to installation to office staff I can't recommend them highly enough. Danny did an incredible job with cleaning our gutters and with the installation and was so professional and friendly. Thanks everyone.
From the first visit, onsite measurer and quote to the final install, it was a perfect, professional, excellent quality product and service. I highly recommend Rob, Danny and Sharon from Aussie Gutter Protection as they have kept us up to date on every step. Thank you all very much for your excellent workmanship.
Had Gutter Protection installed, as I had a bird problem over a number of years and it was the only solution that has proven to be 100% successful. AGP had the best product and came in at the best price. Also the installers were very professional and nothing was a problem. Thank you again AGP, well done.
From arranging the quote over the phone the process could not have been easier. Samantha, Jonny especially, and Mick were all fantastic and went the extra mile to ensure we were completely satisfied. All our interactions were handled professionally and punctually. I could not recommend AGP more highly.
From the sale rep to the installer, both were extremely professional, courteous and friendly. The installer did a fantastic job along with providing photos for me. I would highly recommend dealing with this company and have no hesitation in recommending them to family and friends.
Their team do a very good job at keeping leaves out of your gutters and are very helpful. After they install their gutter guard (which comes with a great 20 year warranty), you don't have to continually clean your gutters. Would highly recommend Aussie Gutter Protection. Thank you
AGP installed gutter guard about 18 months ago and we've been really happy with it for keeping the pesky myna birds out. We had them out today for a different issue and they were incredibly helpful, knowledgeable and honest. We couldn't recommend them highly enough.
We had gutter cleaning and gutter protection installed. Prompt service, reasonable prices ,good service on installation and at predicted time frame. Thank you Rob, Ashley and Sharon for your friendly and stress free service. Elizabeth Reyes from Frankston South
Dealing with AGP was a breeze. Great customer service and the installers were great to deal with too. I would definitely recommend this company. Huge thank you to Samantha for taking the time to explain everything and making the booking process so easy.
Fantastic! Highly recommended. From sales, customer service, quotation, and installation, everything was so smooth. I must say, I am so happy with Sharon's excellent customer service. Definitely will recommend this business to my friends and family!
Very pleased with the service provided. Quoted promptly, all aspects of installation explained in full. The installer was amazing, very respectful and considerate. Gutter guard installed, finished job looks great.
Excellent product, awesome value, with the amount of gum trees around our house its already paid its self off, an absolute no brainier and the best gutter solution I've ever seen. Can not recommend highly enough.
The quote was provided promptly, the timing of the installation was accurate, the installer maintained good contact and we are very happy with the installed Gutter Guard product. We highly recommend the company.
A truely customer focussed company. Communications was outstanding and the installer (Danny) did an absolute excellent job. Safety and care was amazing. No issues, just a very happy customer!!!! Well done AGP
Great service. Try to do their best to work with client eg. choosing the day for installation. Installation done and photos provided as requested. Generally very polite and helpful staff. Thank you.
Having used AGP twice, it does what it says it will do. It is very good at keeping customers informed of progress. The product is excellent and everyone I’ve dealt with has been very professional.
We used this company for Gutter Guard supply and install. Great experience end to end with AGP. It’s always refreshing to deal with a very customer focused business. Would def recommend to anyone.
We were extremely happy with the professional approach from start to finish. The product and workmanship are excellent. Would recommend this company without a problem. Don, Keilor. Vic.
We have been very happy with AGP, from the initial consultation through to completion of the installation. A great product and a terrific team - would recommend them to anyone.
Great service, communication and onsite work. Final delivery of work was exactly as per discussion during sales meeting. Mitch was excellent and I would highly recommend AGP.
Great service. Staff are very friendly and went out of their way to make sure the job was done quickly. Very satisfied with the product and the service. Highly recommended.
Had a great experience after I had gone with another company who had let me down, great attention to detail and a great product that feels like it will last.
Friendly and approachable team, quote process was straight forward and easy. Gutter guards have helped keep my home leaf and bird nest free!
Excellent, professional and friendly service. I extremely pleased with the work completed by Aussie Gutter Protection. No more rats yay!
Not really impressed. Staff were great, but I wouldn't recommend the gutter guard unless you cut all your trees down
Service was fantastic, really friendly and prompt with replies. I love not having to clean my gutters anymore.
Fantastic service, product is amazing. We found the staff really courteous and professional. Highly recommend
The installers were on time and did a fantastic job. From start to finish a very easy company to deal with.
From quotation to completion of job we found dealing with your company to be efficient and accomodating.
They arrived on time, Communications were good and the installation was done smoothly and efficiently
Great customer service and great products - would recommend!
Product looks good. Time will tell how well it will perform.
Great service they've done a great job highly recommended.
Great communication, quality product, excellent job!
Great product and very professional. Birds no more.
Great service, great price. Friendly people too.
Great service from start to finish
Great job, very happy. Thanks.
Very professional work