Auto Blvd LLC is a Car dealer located at 11300 I-35 N, San Antonio, TX 78233. It has received 593 reviews with an average rating of 4.7 stars.
Monday | 9:30AM-7PM |
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Tuesday | 9:30AM-7PM |
Wednesday | 9:30AM-7PM |
Thursday | Closed |
Friday | 9:30AM-7PM |
Saturday | 9:30AM-7PM |
Sunday | 9:30AM-7PM |
The address of Auto Blvd LLC: 11300 I-35 N, San Antonio, TX 78233
Auto Blvd LLC has 4.7 stars from 593 reviews
Car dealer
"UPDATE: Michael, the manager, called me to discuss my experience and see if there was anything they could do to make my experience better (and, he implied, improve my review)"
"Purchased a truck a month ago from these people"
"I just bought a 2013 Ford F150 Limited"
"Buying a car from Auto Blvd was by far the worst experience I have had with purchasing a car! Of course the dealing and negotiation was pleasant (because I have good credit) so sealing the deal was easy"
"We saw that they were listed under the preferred dealers with USAA and saw nothing but stellar reviews"
UPDATE: Michael, the manager, called me to discuss my experience and see if there was anything they could do to make my experience better (and, he implied, improve my review). He sent me a list of all the parts they replaced before I bought the car, which included: a new clutch kit, new antifreeze flush, 4 iridium spark plugs, tensioner pulley, new alternator, new battery. Michael pointed at that their on-staff mechanics look at all the cars, but that they can sometimes miss things. Moreover, he noted that other dealerships don't check the cars at all, and that they do this as a service to their customers. I believe all that he says, but I was also led to believe this car had been thoroughly checked over. While it sounds like they fixed things they noticed were broken, the fact remains that I left the lot with a car that had an engine that was rigged in a few places, rigging that ultimately required $1,200 to repair. Michael also followed up on the fact that I had not yet received my second key, which was part of our contract. (At this point I had emailed my salesperson about the key twice, and included Michael on the second email). To his credit, Michael had a key guy out that day. Thought it was 3.5 months after I bought the car. INITIAL REVIEW: Bought a car here in November 2021. Andy and Carlos made buying this car very easy. They were both personable and helpful. I'm not a car person, so I was happy that they had a mechanic they trusted who (they said) looked over the car and ensured everything was in working order. Unfortunately, the engine had been rigged using improper methods and materials (more details below). Either their mechanics rigged up the engine themselves, or they failed to notice the many problems with the car. When I requested that AutoBlvd cover some (or all) of these costs, they offered to have me buy the parts and have their mechanics fix it. I noted that this should have been fixed before I bought the car, and that I was having another mechanic fix the issues, given that their mechanics had likely created the problem themselves or decided specifically to ignore these issues. They then replied there was nothing they could do (i.e nothing they were willing to do). Moral of the story, get someone to check the car thoroughly before you buy it. If you do buy a car from them, get the extended warranty. You're probably going to need it. Details on issues: After 4 months of use, I took the car to the mechanic for a check engine light. The mechanic discovered the engine had been rigged up in a few places. According to him (and I'm relying no his notes here, again, not a car guy), they used incorrect PVC pipe and hoses, including using a rubber hose in a spot that transfers heated engine oil, the result was the hose melting from the inside out because it. Further, they had rigged the purge valve to remain open constantly, causing the car to run lean 100% of the time, and adding extra wear on the engine.
Purchased a truck a month ago from these people. All the suspension was bad, exhaust system was bad and transmission went out after a month! They are the definition of the bad stigma “used car salesman.” I’ll NEVER buy from them again!!!! Only reason I gave 1 star is because 0 isn’t available! This is in response to their reply, the truck had a new track bar with sway bar links. It’s hard to claim the truck had all new suspension when I spent 1500 dollars on ball joints alone! The truck swayed all over the road which is why I went on the extensive test drive. I decided to take a chance because it seemed like a minor issue and after about 8,000 dollars I still don’t have that sway corrected! On top of that I went to the transmission shop and they told me there is a way to clear all transmission codes so that the truck appears to drive normal! This truck was throwing transmission codes at the time of purchase but I couldn’t tell until after it was too late! Same thing with the exhaust; you said it passed state inspection? That’s comical because the truck STILL doesn’t even have an inspection sticker and I can’t get it inspected in my state because you still haven’t sent me the title!! Now I have to spend 5,000 dollars to fix the transmission plus more money to fix the exhaust leak! I purchased this truck a month ago, certainly everything didn’t just break! Unlike this company, I refuse to just sell the truck to someone else like that, my conscious wouldn’t allow it! 8/1/23 update- I still haven’t received my title and the transmission has to be completely rebuilt. The repair shop literally called me and said “man I don’t even know how the transmission is still attached the the frame because EVERY BOLT that connects the transmission to the truck was wrong and too short! Which means SOMEONE knew the transmission was shot and needed to be replaced! He had to order all new bolts from the Ram dealership.
I just bought a 2013 Ford F150 Limited. Beautiful truck and my salesman, Ismael guaranteed me everything (all the bells and whistles) worked as it should, but the truck had 8 year old tires on it. I asked Ismael if he was willing to go down on the high-end price to allow for new tires. Ismael and Carlos (finance guy) said they could knock off $200. No negotiating from that point, so I left. A couple of days later, I contact Ismael with another offer of $900 off the high- end asking price, which is less than half what a set of tires will cost me to replace. Ismael and Carlos counter offered $700 off, and at that point I decided to take the offer. Ismael said he’d have the truck ready and a full tank of gas. When I arrived, we did the paperwork, which was quick and easy, but when I left, the promised full tank was at 3/4 full. Brushing it off, I was excited to be driving a full loaded Limited. A few days later, I finally had time to go through all the bells and whistles but found that the sun/moon roof did not work and was now stuck 1/2” open and would not close. I also found the latch on the bed cover was broken. My main concern was the 1/2” gap now open on the roof of the cab, especially with rain finally in the forecast. I contacted my salesman, Ismael, with no response. I called Carlos and he said Ismael had let him know of my concern, but he’d have to talk to the owner who was due in that evening, and would call me back. No word back. No nothing. They guaranteed everything worked as it should and they knew it didn’t. To repair/replace the sun/moon roof has been quoted to me by two different Ford dealerships as anywhere from $2500-$3500 dollars. I am now stuck with an over-priced vehicle that obviously must be kept undercover and not driven until I can get it fixed. I would not recommend AutoBlvd ever.
Buying a car from Auto Blvd was by far the worst experience I have had with purchasing a car! Of course the dealing and negotiation was pleasant (because I have good credit) so sealing the deal was easy. What happened AFTER was a nightmare! They say all cars have a 90 day warranty or 3k miles! But that's where they drop the ball. I purchased a 2008 BMW 550i and since I left the dealership the car had problems. We all know BMW's are pricy to maintain. But this car has been leaking oil and has a lot of warning lights! Traction control has not come off. I've taken the car back to them 4 TIMES and the issues have not been taken care of. They promised me they would fix the issues but the last time I took the car all they could tell me was that "we've already spend too much money on it." So much for warranty. The first 2 times I took the car all they did was reset the computer so the warning lights would come off. But guess what, they came back on. THAT doesn't end there, I asked got speak with the manager and all HE could tell me was to talk to Mike. Just flat out ignored me. THAT right there was when I knew nothing was going to get solved. The sad part about this is that I'm stuck with a car that I'm going to have to spend money on. Next time I'll just take my good credit and buy from a well known dealership. I honestly don't know how they have such great 4.5 star rating. But to be honest I do not recommend buying from this dealership. I have a nice looking BMW... But looks good but performs bad. Broken promises will soon catch up. And to add icing on the cake. I took my brother to look at truck's and they couldn't even get back to him on a deal. He went down the highway on i35 and got himself a newer truck with less down! That just shows how bad customer service was. Buy somewhere else!
We saw that they were listed under the preferred dealers with USAA and saw nothing but stellar reviews. We purchased our van on May 15 and have yet to receive our plates. We leave for tour this Friday and the temporary tag expires midway through our tour, so when we inquired about the plates the individual we spoke to was rude and unhelpful. We are thankful to Micheal (hence the three stars instead of one or two) for getting our plates to us as fast as he could once we brought it to his attention. Their three month warranty sounds great and no other dealer in San Antonio offers it, so naturally, we were happy about it. Unfortunately, when we brought the van in about issues that were supposed to be covered under the warranty they were not fixed. The battery was also replaced with a used battery that was already low and they used an over sized bolt with too many washers for the positive terminal, and when we told them the tie rod boots needed to be replaced because they were torn, they simply told us that was from them over lubricating the tie rods. They offered to fix the problems covered under the warranty, so long as we purchase the parts (which is wrong because parts are covered as well). We already purchased a new battery with the correct size bolt and will be replacing the tie rod boots once we return from tour. All in all, our experience wasn't too terrible. Obviously, you get what you get in a used car, however, the 3-month warranty only covers so much, but again, they're the only ones (that we know of) that offer this in San Antonio. Just like with any other used-car dealership, just go in with a bit of skepticism and it helps to bring along a mechanic friend and/or family member.
This is definitely the dealer FOR the people! I want to give Chris and Jimmy a huge shout out, these guys genuinely care about every person that visits their business. A year ago my BMW 5 series was totaled the same day I went to go see another BMW they had, by the time the insurance cut me my check they had sold the BMW i was interested in. Chris and Jimmy promised me a car before the end of the week and on Saturday I got a call that they wanted to me to see something...Chris had definitely listened to what I wanted and what I needed! He sent me texts of a beautiful 135i and that same day I took delivery, by the time I drove there from Austin, paperwork was ready and car was dolled up! Full tank of gas! A year later (FEB 2018) my wife's Denali was on its last leg, tried to shop local in Austin, but nothing in Austin came close to price, quality and value! Should've called Chris first, when i did call him, again he genuinely cared about what we wanted and long story short, we now own our 7th BMW thanks to Chris and Jimmy! I just want to say thank you Chris! Thank you for caring for what we needed, for taking the time to work out the details to close the deal and for being so understanding to the needs of our family! God bless you brother! I pray you and Jimmy are business for a long time and can help many other families like you have mine! We'll talk in a year about that "M" ;)
Most car dealers are a bit sleazy and overbearing. These guys are neither. Now, I'm not your standard car customer - I didn't just go down there wanting a car...I wanted a specific car. I knew the make and model I wanted. I knew the features I wanted. And I knew how much it should run. I'd already test driven another one up the road at a bigger corporate dealership only to find the check engine light on and tire sensor issues. Their car had none of these issues. My sales guy (Tim) was nice and personable. He wasn't pushy and let me kinda run things my way. As a bit of a gear head, and somebody who tends to do all his own repair and modification work, this was refreshing. While I was coaxed into a warranty I wasn't planning on splurging on, the company they set me up with has great online reviews and there's something to be said for the peace of mind you get knowing major repairs aren't gonna be out of your pocket for the first 30K miles. (I got the car six weeks ago and no issues yet!) All their cars also come with a warranty through them for the first thirty days, and even though they're a smaller dealership they have a full service department. It was a night and day difference between them and the major dealership I was at a couple of days prior. They were cool enough that I didn't hesitate - I was taking the car home within an hour of my test drive. Highly recommended!
Visited this location interested in a 2009 Tahoe that was listed. Spoke with a representative and asked him upfront if any underlying issues were known and needed to be addressed for I scheduled an appointment for a mechanic to over look the vehicle. I assured him any obvious work needing attention would be seen by the mechanic, therefore let's be honest and not waste each other's time. He rest assured the vehicle was well took care of and auto Blvd takes pride in their inventory and work done by their shop. Took the vehicle to Midas, 5 minutes into the inspection, main rear seal leak, rotors were worn,a catalytic converter was removed (which is FEDERAL emission law restricted). I paid 89.99 for an inspection that literally Stevie wonder could have preformed. WASTE OF TIME ,ENERGY AND OF COURSE MY EXPENSE. All this could had been avoided if he were honest enough to tell me there are issue that need attention, in which I would had respected more. But instead, auto Blvd hoped those issues wouldn't be found. I understand the name of the game in the auto selling industry, but damn auto Blvd don't make it so easy for those that are willing to take the time and money to assure they're purchasing a "decent" vehicle. May had been one bad apple in the bunch, but that was my experience, AUTO BLVD DO BETTER PLEASE. CONSUMERS DESERVE IT.
I bought a 2014 Ford Edge from them back in October. It had 100,000 miles on it so naturally I ask what problems it has, the salesman John said “oh it doesn’t have any issues. Everything works great.” Well it doesn’t because my check engine light came on like two weeks after I bought it for emissions. The cap-less gas tank doesn’t seal properly. Also the entire front end needs to be rebuilt, the back up camera is UPSIDE DOWN. That was obviously one they tried to hide since it was backed into a space when I test drove it. I haven’t bought a car in a long time so my fault for not checking first, but I would have liked to at least KNOW ABOUT THE ISSUES IT HAS. I love the car because of the make/model, but the salesman I had neglected to inform me of the issues they obviously knew it had. I tried calling a couple of weeks after I bought it and had to leave a message letting John know I was not happy and they never returned my call. This place just seems very unprofessional, I have learned my lesson and will throughly check any future vehicles I purchase since I cannot count on the salesman to be honest with me and let me know what work it needs done.
The whole buying experience was stress free and all together awesome. I love the truck i bought from them and from what i saw on the lot it looked like all they had were quality cars. I can honestly say that Auto Blvd went above and beyond to get me the truck. Chris was a great help and i really appreciate the fact that he wasn't a pain trying to sell me a car. I had already been approved for the tuck i wanted and never did Chris ever haggle me or pester me about going in to the dealership to buy the truck. When i finally did show up, everybody was friendly and very helpful. Another thing i can say is that the experience with Auto Blvd goes on even after the purchase of the vehicle...weeks after. I just ran into one of the owners at a convenient store and the service continued. Acosta, thank you. Your gesture tonite is very appreciated. You just proved that i wasn't just a sale to you and that is something that i have never come across as a consumer. Rest assured you will always have my business and any business i can send to you, you can count on it.
After a trying search, I finally found the specific car I was looking for at AutoBlvdLLC. The only issue was it was 5 states away. I called and spoke with Justin and set up an appointment to look at it and was planning on flying to see it. After confirming my flight to San Antonio, I was all set. I flew in Saturday morning and Justin even picked me up at the airport so I wouldn’t have to Uber or rent a car. We arrived at the dealership and saw the car and knew it was the one, I was sold immediately. The car was amazingly clean and in excellent condition. Justin did a walk around with me and I took it for a test drive and was impressed from the get go. I got back and told him to write it up. Carlos the finance manager went over all the paperwork in detail and made sure everything was correct. Both Justin and Carlos gave me that feeling of wanting to deal with them. There was no pressure or ridiculous fees associated with the purchase. I’d definitely buy another car from Auto BlvdLLC even if it meant flying in to get it.
I had the pleasure of working with John. As someone who works at a high profile clientele dealership, I must say I did not have high expectations when going to this dealership. John is who turned that around. Although not the most professional due to the laid back environment (still very professional though, maybe it’s the dress code...) John is a straight shooter. I brought a world class technician and a multi thousand dollar scanner to inspect the vehicle I was there to see, and not only did he appreciate my level of care in inspecting the vehicle, but he complimented the initiative I took in overlooking the vehicle. Although we did not come to terms on a price for the vehicle and I did not end up purchasing, mainly for my stubbornness, he was extremely professional in dealing with me and never forced a sale at all. If you come to Auto Blvd, I would recommend him highly, and this is based purely off of my first experience. Good luck to you John and thanks again if you read this.
We had an EXCEPTIONAL buying experience at Auto BLVD! So much to say, I'll hit the highlights. Family type atmosphere, invited to do everything, not convinced or pushed. Beat my credit union rate by 3 percentage points. Left us with money in the budget for warranty package. Said application process would take 15 minutes and... It did! Found so many cars / SUVs / trucks we could see ourselves in, fantastic selection of the most popular brands of vehicles. A professional group of people. I know they are in the business to make money, I get that. But we really felt like they were going to bat for us to get us where we needed to be. We sold all our cars to save our house cause, yeah pandemic. Still need one more. Couldn't imagine we would have a better experience anywhere else. So. Guys? We thank You all. We got exactly what we both wanted and needed. It was so very much worth the 1 hour drive to get there. We WILL see you in about 6 months. Thanks again!
My auto experience with Pablo and Robert wasn't what I expected and or experienced in my many years of buying a automobile. From the first phone call I could automatically sense it wasn't a waste of time shopping for a vehicle there. I knew exactly the type of vehicle I wanted and my price range. Pablo went out of his way to make sure I left there with the vehicle I wanted for the right price. I'm a retired Army veteran and the many places and auto buying experiences I've had this was down right the best experience. Any and all issues was handled as they were promised and in a timely manner. Right off the bat they made me feel at home and treated my family and I like I we were family. Your word and the way you treat people goes a long way. I can honestly say my family and I was treated with the upmost respect and most important we got the vehicle we want for the price we we're willing to pay! Definitely deserving of a 5 star!!!!!
Where do I begin. From the moment I stepped foot onto this lot just to "glance" at a prospective car, I was immediately greeted by Robert Sanchez! The most laid back, honest, always smiling salesman I have ever encountered! This gentleman not only ended up selling me a great vehicle at a great price, but he sold me on coming back for future vehicles! Such wide selections to choose from, and all are in great condition. No pressure in making a purchase and even was ok when I mentioned I wanted to look at 1 vehicle from elsewhere. When he said he understands and he will be waiting... he got me hooked! He had my business x10. In-house financing beat USAA and Credit Union quotes by far and even managed to throw in 4 year 60K warranty on this beauty! I felt I was well taken care here and I am sure if you are in search of your next vehicle, you will be taken care of also! Thanks Robert!
I found an awesome truck on OfferUp and had been in communication with Pablo DelValle for about a day and my wife and I stopped in to see what they could do for us. Having a repo on my credit, when we pulled up ,I was pretty sure by the look of their high end vehicles there was no way they would get me approved but took a chance. Today was just to look and talk if anything but low and behold these guys really know what they are doing!! So down to earth made us feel like we were family and got us in a NEWER SUV that our whole family will enjoy. The owner went above and beyond for us and we our speechless!! God is Good!! So if you think you can’t get approved just take a chance; Pablo and Michael will do for you I am sure what they have done for us! BLESSED, TOVAR FAMILY
Military buyer here. We drove down from Washington state for Mothers Day and decided to trade up. Originally I went there to look at a Yukon Denali, but it just wasn't lining up with what we were looking for in a truck. I was about to go to another dealer to look at another shop, but the salesman who was working with me said they had a Suburban in stock as well; I agreed to look at it. The Suburban was in great shape and was exactly what we were looking for. Ricky was patient and professional with me as I looked over everything to make sure everthing was good to go. Carlos, the finance manager, made the transaction and our trade in process smooth as could be. I am very cautious of places I buy my vehicles at, but I wouldnt hesitate to deal with these gentlemen again.
This was my first experience with this dealership and I have to say it was a very pleasant one. Their inventory is unique and their vehicles are clean and late model cars. Richard was extremely helpful. He went beyond his means to help me get the ultimate vehicle. He always kept in contact and helped me get the vehicle within my budget. They are quick, reasonable and have a very friendly environment. Everyone seemed genuinely happy for my purchase. I strongly recommend them and make sure to ask for Richard as he will make sure you are happy with your purchase and car buying experience. Jimmy was also very knowledgeable and answered all my questions and we sealed the contract in less than an hour. I am indeed very pleased with their service and highly recommend them.
Awesome auto dealership! Highly recommend this place for buying your next vehicle! We made the trip from Round Rock to San Antonio and happy to say it was worth our effort and time. Most online description and pictures aren’t always accurate, however in this case they were. John the salesman, was very friendly, honest and helpful. The gentleman that assisted us with our paperwork, was also very friendly and helpful. They took the time to find us the best lowest interest rate. Every staff member at this auto dealership was very helpful, friendly and patient. We never felt pressured, obligated or rushed. We left here completely satisfied and very happy with our new vehicle. THANK YOU Auto Blvd!! We look forward to our next visit in the future!!
10 stars out of 5! I've purchased 3 vehicles from Auto Blvd in the last 7 years and it just keeps getting better! Their staff is extremely helpful. I always have a million questions when buying used car and they're always happy to answer without feeling compromised. Sale staff are the best, never pushy and extremely helpful going above and beyond any dealership expectation. I've been to many new car (and used car) dealerships and have NEVER had comparable customer service. They're simply the best. I've recommended these guys to friends and family and they've also called me back to tell me how awesome their buying experience was. Needless to say, I won't be going anywhere esle to buy my next car. Just the best. 10 stars out of 5!
Joey (sales agent) approach me as I walked around the car lot introduce himself and was super nice! He was upfront and did not hassle me. He worked with what I had to put down on the car (which wasn’t very much being a single-mother). That night I was able to walk out with a nice used affordable first car (low monthly payment) for my daughter with a warranty! Mike (dealership owner) was equally as nice and easy to talk with! He even personally inspected the car before we left the lot and filled up the tank. He informed my daughter to bring the car back for an oil change so she can now be update on future oil changes (reminding her every 3,000 miles). I will definitely recommend this location to my family and friends.
Buyer beware! I recently purchased a vehicle sight unseen, boy was this the wrong dealership to enter into a buyers agreement with sight unseen. For starters when the vehicle arived it had 1000 miles more than the odometer disclosure said, the overall condition was a lot rougher than was disclosed. I was promised a full multi point inspection, auto detail and full of fuel. Of course none of this was done.. The dipstick was rusted in the tube and hadn't been removed in some time. The oil hadn't been changed, floorboard was filthy and had 1/4 tank of gas. The finance manager would not make it right with me, hence the bad reveiw. Please save yourself the trouble and look elsewhere for your next vehicle purchase
For a bit of background, my dad passed in October and my closest family member lives 1,700 miles away from me (only my dad & I lived here in San Antonio). It’s been a struggle since and I had no car. My mom (who again, lives halfway across the country from me) and I found this place and a really nice Chevy Equinox for a good price. So, we looked more into it. When I tell you that the staff, especially Alex, has been nothing but helpful is an understatement. Alex went out of his way to help my mom and I during the entire process, he truly went above and beyond. I am so incredibly thankful for my experience here, as well as my beautiful new-to-me Chevy Equinox. Thank you Alex and everyone at Auto Blvd!
I messaged through their website about a vehicle they had listed and never received a response. I live out of town and asked some basic questions about the vehicle since there was no narrative description aside from pictures and specs. I have had issues with deceptive dealerships in the past and didn’t want to waste my time making the trip only to discover a grossly misrepresented vehicle. After reading negative reviews I see that several people have had problems with vehicles and customer service after the sale and I now know that being ignored has worked in my favor. If I had read the dealership reviews first, I wouldn’t have bothered to initiate contact.
AUTO BLVD SAN ANTONIO, TX——-Fantastic place, great customer service!” This dealership was top notch! Joey went above and beyond to make sure I purchased my new Cadillac I’ve always wanted!!! I was most comfortable with. He gave me suggestions & his advice, but was in “no way” pushy what-so-ever. After I decided on what color the process was absolutely painless. So quick & professional. I felt like family by the end of the whole process! I would recommend “Joey DeLaCruz” to anyone who is looking for a new or used vehicle. These awesome people will take care of you. Good or bad credit! No problem
Be weary - this dealership uses fraudulent advertising to sell cars posted on its own website, to include CarGurus etc. bought a Truck with a big difference in the odometer than advertised, and the Sales manager did not even bring up the odometer problem. the Carfax was inaccurate when it was presented to me, and other issues arises when driving the truck out the parking lot. I DO NOT RECOMMEND any military members, military retirees, or active service members purchasing from this dealership.. Y'all been warned.. stay away from this car dealership. Odometer Fraud, false adverting.
Came here looking for a vehicle for my wife and was greeted by Chris. He was polite and very courteous. He was dealing with another customer and still was able get us to someone while not leaving his customer hanging. He directed us to Eli, who did a fantastic job with meeting our needs. He made us feel like people instead of just another sale. He wasn't trying to push is into what he wanted, but actually listened and followed what we wanted. We got everything handled quickly. They cleaned the vehicle we purchased and even washed our other vehicle. Thanks so much Auto Blvd!
Just got a car with them today. It was easy and stress free.The staff was extremely friendly and knowledgeable they made sure i understood and were comfortable with all the information before signing. My payments were much lower than i expected with my credit and the warranties on the car are amazing it put my buying stress at ease. I would definitely recommend them to anyone looking for a new vehicle. Ask for Joey he'll take care of you. This is the only place i will be buying from in the future as well. Thank you guys for making this a stress free experience for me.
Organized dealership with clean cars and personable employees. They made it easy and convenient to test drive cars. Pablo let us check out a car they had just gotten in as a trade-in at their mechanics shop, and even have it lifted so we could see underneath the vehicle. Pablo also managed to get me a better APR by recommending a different bank for a car loan. All-in-all it was a very positive experience and I am happy with the car that I bought from them. I would recommend this place to a friend, and I would also return to this dealership for our next car :)
Came in and picked up an '08 Corvette. Kevin Cruz helped me with purchasing the car. He got me in to test drive and within a few minutes I was signing the papers. They are a good team as far as helping you get into a car you want. Kevin and Carlos, the finance manager, were great and very fast working with me with my time constraints. I appreciated all they did and would highly recommend them for anyone that's looking into getting into a vehicle. Selection is fantastic and service superb. Thanks guys. Look forward to doing more business in the future.
Justin and Carlos are amazing people to work, definitely made my car buying experience smooth. As soon as I came in Justin took me to the car I was after, and then Carlos explained everything in detail. I probably asked every question possible about warranty, down payment, loan, and beyond. And Carlos was a gentleman because he was up front and polite to answer me thoroughly till everything made sense. No craftiness or bs. Thank you guys I hope in the future you’ll guys have the cars I’m looking for definitely will love to come back to y’all.
This place is amazing. I work pretty late hours and they still gave me the time to not only inspect the car but, to also test drive it. They are so kind and amazing it's unbelievable! I recommend them to anyone and I also recommend them to my fellow co-workers! Alex was such an amazing dealer! They also go through with every detail about not only the paper work but, the car itself as well. As a first time car buyer they made sure I understood everything and anything about everything I was signing. Much respect for this car dealership!!!
For those who have either dealt with dealerships that have hidden clauses or associates who may not fully inform you on how their deposits work. I would like to let all individuals know that Auto Blvd has changed my past and future experiences knowing that Michael the owner is a person with dignity and honesty. He as a owner reversed a transaction due to my misunderstanding and allowed me to see that he was not a person out for money but for his clientele. Being Hispanic it is good to see buisness owners who truly value their clients.
Drove off the lot with my dream SUV!!! Kevin was amazing! He took his time and showed my husband and I everything he thought we would like and then some. He was never pushy & he answered every question I had. I was honest about my credit (which isn’t the greatest) and the amount I had to put down. So if you’re nervous about buying a car call or go by and ask for Kevin!! He’s hilarious I almost forgot we were buying a car. I will definitely be back for my next vehicle and I will be recommending him to all my family & friends.
I live in Dallas and worked a deal with them over the phone. When I showed up everything changed. After they lowballed me $3000 on my trade, I still agreed to do the deal. Gave me the complete dealer run around. Will not even return my calls or texts. I noticed mainly people with bad credit went there. I’ve never bought from one of these crooked small tot the note dealers for the same reason. They had a really nice car I liked so I made an exception. I learned my lesson. Never again. Be careful with these guys.
When we went in to look at a certain truck we found on their website, when we got there they let us look at the truck and didn’t come swarm us. (Which we loved) When we went into the office Justin helped us out. It was a wonderful experience. They even had the truck washed while we were doing all the paperwork. The owner is amazing as well. We don’t know how the experience is with them for loans or trade ins as we were paying cash for the vehicle. We will definitely come back here to purchase another vehicle.
My wife and I walked into Auto Blvd not knowing what to expect. We knew one thing, we wanted a dealer who understood our needs on top of being personable and understanding of our needs in a vehicle. We had a budget and had a vehicle type in mind. Michael helped us find the right car. He crunched numbers and spent hours making sure we got in a vehicle we wanted. I am so appreciative of his time, expertise and I would definitely come back in the future. My new car is nice, clean and has perfect mileage.
I purchased a 2010 Dodge Charger R/T from this company a few months ago and I definitely say it was the best choice I've made! I had gone to several other dealerships and no one was as helpful and informative as they were. I was helped by Chris so if you are looking to get a car here I highly recommend him. He and this company have definitely gone above and beyond with helping me and selling me my car. If I have any issues Chris is always a phone call away. 10/10 highly recommend to all others.
This place is great! I worked with Alexander Longoria and he was amazing. Very patient, understood what I wanted, listened to me and didn’t push me into something I wasn’t going to love. Very personable and made the entire experience so easy. If he didn’t know an answer he didn’t BS you, Joe was so knowledgeable, upfront and honest. How straightforward everyone at Auto Blvd was is what sold us on working with them. We loved the car, we loved the service. Thank you Auto Blvd. I love my new car
Joey is a great salesman and very professional. I had a hassle free experience applying and getting paperwork done. Other dealership I have been to I wait very long like (3 hours) to process paperwork and they always need something else. At Auto Blvd Joey was prepared for me when I came in and told me in advance everything I would need to process application. He really knows how to treat his customers and make them feel welcome and appreciated. Thank you Joey for such a great experience!!
ISMAEL WAS GREAT FROM THE MOMENT HE REACHED OUT TO MY INTEREST. HE IMMEDIATLY GAVE ME THE BACKSTORY ON MY CAR AND HE WAS JUST AS EXCITED AS I WAS FOR MY CHOICE IN CAR. HE REFERRED IT BEING "MY CAR" WHICH HEIGHTENED THE EXPERIENCE EVEN MORE!! CARLOS WAS ANOTHER JOY- HE BROKE IT DOWN FOR ME AND CONTINUED TO TRY TO GET ME A LOWER OFFER!! CARLOS EVEN GAVE ME A ZYRTEC WHEN HE SAW MY ALLERGIES WERE KILLING ME, LOL! THANK YOU BOTH FOR MAKING THIS CAR EXPERIENCE THE EASIEST AND THE BEST !!
My experience with you guys were great honestly, I'm all the way from the Bahamas and i order a truck with a great help from Mr Micheal Acosta. From the photos on the website and video that were sent to me is the same way the truck was delivered. I'm so happy with my purchase, the customer service were very great also Micheal kept in contact with me until my Truck arrived. I would highly recommend anyone who's looking for a vehicle they are the place to shop . Thank you guys
Hold on! First and foremost John is the man! Like the other reviews said he is a straight shooter! John proposed a video tour of the truck and then BOOM I approved and we got deal done within a few hours. I drove 4 hours there to pick up my purchase and she was in there front waiting on me all shined up and ready to go! Signed paperwork and was gone in 25 minutes! DEAL! Carlos is great as well! Very professional and to the point! NO RUN AROUNDS!! THANK YOU GUYS!!
Thank you Justin and Carlos for my 3rd vehicle purchase with Auto Blvd! You guys are the most respectful and honest sales men! You guys not only educated my teen but walked him through most of the purchase. You guys were patient and never once pushy or money hungry. Trust me when I say honest sales are hard to come by. My son came home happy and so was I. I definitely will be back for another purchase soon ! Again thank you thank you thank you
I have been looking for a car and could not for the life of me find one that spoke my name. Eventually with given time I did find a vehicle not only for what I was looking for, but a prime example of what I was looking for. The staff was very kind and polite. I was in and out of there; very quick with their customers and it doesn’t feel like any “Joe-Shmo” dealership. Very honest and had the CarFaxx the next day when I arrived :). Overall 10/10.
Most pleasant experience As I haven’t purchased a car for myself in a while, usually for family or church members. Everything went smooth and staff was very pleasant and respectful. I have no problem recommending Auto Blvd to anyone. Ishmael was pleasant to work with from my first phone call and Carlos has the professional attitude necessary and it was evident he knew what he was doing and made my decision easy to purchase from them
I had bought my F150 from Auto Blvd a few years ago and decided to go back. Awesome staff! Alex took care of us and he was very knowledgeable of the vehicles. Bought a vehicle for my wife. We had a minor problem with the vehicle and Alex went out of his way to take care of it. Was so impressed with the staff, prices and the way they handled our complaint that I took my son and he bought his Jeep there the next day! Highly recommend!
Very good customer service!!! Eli took good care of us and didn’t even know i would get approved for the car i really want for a long time!!! And was able to breakdown the downpayment so it will be more convenient to pay!!! Also thank you for the finance manager a very kind person. Explained to us everything what’s on the paper before we sign. Everyone’s great at this dealership. Thank you so much again i finally got my dream car!!!
I don’t usually write reviews but the experience I had with Auto Blvd was a great one. Alberto was my salesman. I don’t reside in Texas so I took a chance on purchasing a car that I never test drove based on this companies reviews and I’m glad I choose this place. I couldn’t be more satisfied with the purchase I made and I would definitely recommend this place to anyone looking for a great experience. Thank you guys for all you did
I was in the market for a very specific car, and had a budget in mind. After 5 minutes on the phone with Tim, I could tell that he is very good at what he does. We worked through some details and pricing on the phone, I felt comfortable that we could reach a good deal for the both of us before I ever walked in the door. I spent not two minutes in his office before I was on the road test driving, wow! Great job guys, thanks!
Just bought a truck from here, and I am highly satisfied. From the beginning of me doing my research to driving off the lot. Very accommodating and drove me to my house to get down to one car since I added one to my garage. Customer service was impeccable and John did his job very well. I will definitely be recommending my friends and family to this business as it fulfilled my goals and happiness this weekend.
I just purchased my Car from Pablo Hernandez and let me tell you, since the moment I walked in he greeted me and made me feel like family. I highly recommend Auto Blvd to anyone. I rate Auto Blvd and Pablo a 10! Great customer service! And he got me done in my dream car! Robert Sales Manager did a excellent got on closing my deal. He answered all my questions I had. Thank you very much guys for everything!
Man! Let me tell ya something my credit sucked and these guys helped me out alot even with my credit and my current situation.Micheal the owner got me hooked and gave me hope for a nice car a 2014 dodge charger of all things, Angel helped and worked with me and helped way beyond the call of duty.Carlos was a nice man very helpful the whole team is amazing! Definitely recommending and will be coming back.
My husband and I make great money together and have been denied because of our meh credit even with companies that claim they can help us. We came to Auto Blvd bc we saw the car posted on Facebook and we were able to take out that beautiful 2014 Ford Taurus with our down payment and no issues. We are very pleased with our purchase and so far things have been outstanding with Robert! Definitely recommend!
Had a great experience, Justin did a wonderful job right from the moment we arrived. He was very knowledgeable with the vehicle we were looking at. Carlos made it easy, he had all paperwork done and didn’t have to spend the whole day there. Very friendly atmosphere and no one was there to pressure us into our buying decision. Would definitely recommend and come back for another vehicle. Thanks gentleman
This dealership really deserves the rating I'm giving. There was a small issue with the vehicle I purchased and when I called they did not hesitate to make it right. Even had a face to with their mechanic. This dealership really exceeded my expectations and then some. Big shout out to my salesman Joey for his professionalism throughout the process. I will be recommending Auto Blvd to friends and family.
2 stars just because the Salesman Pablo was cool. Low-balled my trade in by $6k. I had documentation of trade in offers. Won't match other dealership trade offers. Won't negotiate. If vehicle doesn't have key FOBs, they wont provide 1. Vehicle I test drove had a flat tire when I arrived. Their entire lot is completely full because they can't make deals. That's a good sign of not making new customers.
Purchased a vehicle from Auto Blvd. They made the entire process easy and quick. Joel was our salesmen, but he didn’t feel like your average salesmen. He was very knowledgeable about all the vehicles and didn’t pressure us to a particular vehicle, he gave us options that fix our needs and price range. I will definitely be going back for a vehicle for my daughter when she’s ready and for myself.
I just want to say that Justin, Mr. Carlos and the whole team are super amazing. Great customer service the even offer all kinds of hospitality just walking into their establishment. I came to them walking 3.5 hours and left out of there driving home in a clean beautiful car with new tires and a new battery that drives great. THANK YOU GUYS BUSINESS TURNED INTO FAMILY YOU GUYS ARE THE BEST.
These guys are great. The sales people offer no pressure. The loan process! OMG! 30 minutes I swear! Ask for John. He's great. I took a test drive on Thursday and bought the car. Since I wasn't trading in one they offered to drop it off for me. Who does that? Auto Blvd that's who. What have you got to lose? A great deal on a car, that's what. Just go check them out. You'll be glad you did.
These guys are the epitome of the shady used sar salesman. I would highly recommend to anyone looking at this review to avoid this place. The vehicles they sell here are junk. If you want to end up with a car that will have more problems than it is worth to fix, then please come buy here! As a side note, John the "salesman" and the bloated toad of a manager are some really awful people.
Big thanks to Joey at Auto Blvd, I have my new vehicle, Corvette GS. They where super patient and cooperative with the entire process, Auto Blvd is not like other dealers who pressure you into buying. Joey assisted me with any questions I had, and doing there best to get me the best possible deal. Definitely recommend them to anyone out there who is looking for a new vehicle! 5 Stars!!!
Alex was the salesperson that helped me with the car purchase. Very kind, courteous, and helpful. Worked with me to make sure the sale went through without any problems and made sure I was able to leave with the car that same day, which was nice, considering I’m coming from out of town. Would definitely do business with them again, especially with their selection of sports cars.
I had been looking for a certain truck, price, and mileage. Benito and the finance guy did a great job. I was a first time car buyer, they educated me well on buying and I was signing papers within 4 hours. I got a newer truck, lower price, lower miles, and my interest rate was very low as a first time buyer. I'd recommend them if your in the market in San Antonio for a vehicle.
I bought my truck from them in August. Pablo was awesome did not pressure me at all. They gave me my options and did not ry and persuade me one way or the other they let me make the decision that best suited my situation. The entire office felt relaxed and they were definitely different from all the other dealerships i went to. When i need another truck ill definetly come back.
Great selection of cars. Called about about a Fiat 500 turbo. Justin had the car ready when I got there. Test drove and loved the car. In and out in maybe two hours, probably less honestly. Awesome deal! Awesome clean little car! Justin and the finance manager made the experience quick and over all, super easy. Great group of people! I would definitely come back in the future.
My husband and I purchased a 2013 C250 today with Tim Williams. I can’t express how happy I am with my purchase and great customer service received. He was completely in tune to what my husband and I were looking for and allowed us ample time to test drive/decide which vehicle was best. As an Active Duty Military member, this is the type of customer service I look forward to!
Truly had a great experience at Auto Blvd and have received exceptional customer care from Mike, who's been incredibly informative, patient, and kind! Highly recommend as they pay great attention to their customers' needs and goals by identifying ways in which they are able to help you achieve them. Definitely, the place to go to if you're looking for quality customer care!
This was my first time to Auto blvd after seeing their great cars online for months. From the the very start I met with Chris who went above and beyond find the perfect car for my family and my budget. Auto blvd has three locations with a huge variety of pristine reliable cars, I would definitely recommend coming here first to anyone. I'll for sure be a repeat customer.
I've been purchasing vehicles for 24 years and this is the 1st no pressure sales experience of all. I'd shopped several dealerships but decided to go with this one based on how I was treated by Michael Acosta. He was very professional and respectful. Had it not been for him, the purchase would not have went down at this dealership. I highly recommend it to anyone!
Very helpful, friendly, and courteous staff that went out of their way to make sure we not only had an awesome experience, but that we left satisfied with the vehicle of our choice, which we did! We are very happy with our new car, and we would definitely recommend this place to anyone who is in the market for a vehicle. Thanks again Pablo! -Juan & Jessica
Before coming to this dealership I had other options, yet none of them were a reliable place to buy a truck. At the moment I walked into the dealership Pablo took the time to answer all of my questions. It was a very easy and smooth process to get my truck. The attention was very professional. I will be buying my next vehicle with auto Blvd!
Ricky and Carlos made this experience great! Clean cars, clean restroom and facility. They were personable and even got me a lower interest rate than USAA. They even picked me up which was very helpful. Only reason for a 4 star was a slight misunderstanding on the car wash. I recommend this dealership for quality used vehicles and a value
My experience with this dealership and my seller, Eli was very pleasant. The truck I bought was reliable and well inspected and as a mechanic it also passed my personal inspection. They offered a free warranty with my purchase and are standing by it all the way through. I would recommend this dealership for any future vehicle purchases.
Horrible experience from these snakes. Buying a truck from Auto-Blvd was the biggest mistake I’ve ever made. The list of issues with the truck include roof leaking, transmission out, A/C out, front end suspension & steering replacement. Their response is that the truck has too much bad equity to take as a trade. LOL … it’s their truck!
I live over 6 hours away and needed a car for my son. He liked the one we found here and thankfully they were great to work with. I purchased the car site unseen and Tim personally delivered it to me by driving over 6 hours. The car did not disappoint. And EXCELLENT customer service. Thanks Tim for making the process soooooo easy!!!
Great customer service provided by Chris! Answered every phone call and worked with me patiently! He wasn’t just trying to sell me the most expensive car on the lot! He listened to what car I was looking for and stayed within my budget. If you’re looking for a new car, come by auto Blvd and ask for Chris. I highly recommend Chris!
Great place, John was pleasant to deal with. They really work to get you in the car you want. There was a slight concern with the car's tires and they went out of their way to fix it before they even sold us the car that day. And if it wasn't for them, we would never have been able to get into our sweet new Corvette! Thanks guys!
Quick and simple process. I’ve been looking to get a Police Interceptor for my upcoming police academy class and my salesman Justin and the finance manager helped me every step of the way. From test drives and checking out their entire inventory, truly the best car sales experience I’ve had. Thanks a lot for the 2018 Ford PIU !
My husband and I recently bought a Nissan Sentra from Auto Blvd. Ricky and Carlos were very professional and worked with us to meet our budget. I would recommend this dealership to family and friends and will definitely be back if we need a vehicle in the future. Thank you for a positive buying experience! God bless …
Hands Down ! Best experience I’ve ever had. Carlos and Angel really went above and beyond helping me find the perfect vehicle suitable for me. If your interested in getting a vehicle, I highly suggest you go here and get squared away. By far the best in town with reasonable prices and no hidden fees!!! Which is the best part !
I was really skeptical at first, but once Chris greeted us, I felt a little better. He directed us to Eli, who I must say, exceeded my expectations. He was really nice and concerned with what we wanted to do. My husband and I were really pleased with his service and we got a good car for a good deal. Thank you guys so much!
Absolutely the most pleasant experience in purchasing a vehicle. They worked with my credit situation and got me an answer super fast. While I was there I looked at other vehicles and all of them were in great shape. Shopped three states across and traveled from El Paso, TX to San Antonio to pick up my truck. Thanks Alex!
Spoke with Michael and Carlos both men were incredibly helpful. Bought our 2015 Honda Accord. Everything was ready when I got there. These guys are the best. They will bend over backward to make sure that you leave happy. I will not be going anywhere else for cars other then these fine gentlemen at Auto Blvd LLC.
Great place to buy! This was my 2nd vehicle purchased out of state and I have to say Alex was very prompt, thorough, and super easy communication throughout the entire process, as well as Carlos. If you want to be taken care of and in a timely fashion, AutoBlvd LLC is the place, in state or out! NO DIFFERENCE!
Look I'll tell you that never seen a very dedicated car seller until i met these guys. Pablo is a very great guy and the staff are really friendly people. They very dedicated to make sure you get you dream car by any means necessary. I recommend anyone to go to these guys because they know what there doing.
Luis was absolutely wonderful he went above and beyond. He worked after hours and even delivered the car to us. I couldn't ask for a better experience. I highly recommend Luis as a salesperson . He is very friendly and very helpful. He is super AWESOME and made the purchasing and buy decision super easy.
Wow! I simply can't say enough about Rikki and Carlos. They spotted a small crack in my Tundra's window after my deposit was submitted. I drove down from Dallas to pick it up only to find Rikki removing the blue tap off of my NEW windshield. Thanks for making it worth the drive and being honest, guys!
a friend recommended me this dealership and seller Eli , great guy help me a lot showed me every model car they had and took his time helping me get into a nice ride ! They have nice and friendly people there. Thanks Eli ! Would highly recommend this place. Such nice cars and trucks for a great deal!
Luis and Alex offer such great customer service! They took their time with us and helped make our experience a memorable one. My husband and I highly recommend Auto Blvd. The entire experience was very pleasant and family oriented. We were even treated to dinner to top the great deal we received!
Martin has helped my family out several times. He's a nice guy and he doesn't pressure you. He lets you take your time and shop. I recommend you check this place out. Every vehicle that my family has purchased here is very reliable and we have not had one single issue with any car from this place
Was my first time going to a dealership for my first purchase and Justin made it so simple for me I can tell he had an interest in the cars just as much as I did he got things rolling for me and had me with my car the next day would like to do future business again thank you guys!! …
I Bought a really nice 2017 charger here today and the service was extremely fast drove out the parking lot within just a few hours, our salesman was very professional friendly. This is the place to come for your next car, truck, suv whatever you're looking for, you will not be disappointed.
Awesome dealership and very easy to work with. Albert was a super nice guy and let me test drive right away. It was a very fast buying process and I was able to drive the vehicle home the same day. Highly recommended! Thanks again and I’ll let others know if they are in the market for a car.
I worked with Rikki and Michael to buy my car and these guys made a miracle happen that allowed me to complete the purchase. I absolutely recommend this location to buy a car due to their work ethic, care for customers, and professional excellence. - Carl Howard Jr (Marine Corps Captain)
I highly recommend Auto Blvd, I just recently purchased my car from Pablo Hernandez. He was very helpful and got me into the car I was looking for, and also Robert in finance. They both were very nice and kind. So if your in the market looking for a new vehicle this is the place to go!!!
Oscar was very helpful and made our car buying experience enjoyable. Thanks to him, my nephew drove away with exactly what he wanted. I'm beyond happy that it was made possible without any stress and that we got an amazing deal. I highly recommend this dealership and staff.
I treated directly with Michael the manager of the site, he was professional and very helpful. He answered my questions and made the finance application stress free. I got a very good deal for my vehicle and I am very happy with it. I will definitely come back, thank you!
I bought a Cadillac from auto blvd, my salesman was John. Him an the finance manager are cool guys an they are straight shooters . I highly recommend this place. All around great service. Thanks John for the advice an knowledge. See y’all again for my next luxury car!
My fiancée and I recently just purchased a 2008 BMW from Here, Chris was our salesman and Jimmy was our finance manager. They were both awesome in making this experience great! We love the car and we hope to send many more people your way! Thank you Chris and Jimmy!!!