Auto Empire

571 reviews

2739 86th St, Brooklyn, NY 11223

www.autoempirellc.com

+17185705111

About

Auto Empire is a Used car dealer located at 2739 86th St, Brooklyn, NY 11223. It has received 571 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-7PM
ThursdayClosed
Friday10AM-7PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Auto Empire: 2739 86th St, Brooklyn, NY 11223

  • Auto Empire has 4.7 stars from 571 reviews

  • Used car dealer

  • "I waited well over a month to leave this review and already driven the car almost one thousand miles"

    "When you think of a car dealership, in general, you will find a consensus that a vast majority of consumers find that auto dealership's are not known for their honesty"

    "They're either dishonest or bad at their job"

    "I had an excellent experience buying a car from Alex at Auto Empire"

    "I bought a work van from them and two days later the driving belt began to make an awful loud noise, I had no choice but to change it (out of my OWN pocket and was never refunded even though I was given warranty for engine and transmission)"

Reviews

  • Simo Peretti

I waited well over a month to leave this review and already driven the car almost one thousand miles. I didn't have the budget to buy new so for the second time in my life I had to look for a used car which is never an easy task. The first time a bought a used car it was from a Subaru dealership in New Jersey and ended up costing a lot and giving me so much trouble that this time around I was very skeptical and cautious in my search. Before discovering Empire Auto sales I visited many used dealerships in the tri-state area and I can confidently say that Alex and his team make Empire Auto sales a special place in the sense that they carry out business with integrity. They have many cars that are reasonably priced and run well. The particular car that I purchased from them is a Toyota Echo from 2002. The car has now been running for well over a month and it has given me no major problem whatsoever in the 1000 miles I drove. Let's not forget that we are dealing with used cars so they cannot be expected to be flawless. I had to change the rear shock which was old ans leaky but probably would have been fine for another year or so. I don't expect a dealership to know about a problems like these since they are minor and tucked away, that is why my 5 starts review. Everything major about the car is running perfectly and for the asking price it is worth every single dime I spent. I am very satisfied with the car and with the costumer service that Alex and his team provided. Alex was straightforward and very clear about every step of the process. No hidden fees anywhere, clear about costs and timing and honest from beginning to end. I can't speak highly enough of this business and will recommend it to anyone I hear is looking for a used car.

  • M

When you think of a car dealership, in general, you will find a consensus that a vast majority of consumers find that auto dealership's are not known for their honesty. This of course is a generalization as with anything, there are sound and not so savory businesses in all industries. Auto Empire located at 2739 86th Street in Brooklyn, NY is a family owned business and the team there is by far, some of the most gracious, professional, welcoming, warm, honest, patient and sincere in the industry. From Tyler (Eddie's son. Eddie is one of the owner's), Eddie, George, Rochelle (Alex’s daughter. Alex is one of the owners), Levan and a few other names that I cannot remember, every encounter represented a service excellence standard that makes you feel like a valued and respected customer. In the spirit of full transparency, I am a consumer that asks very specific and clarifying questions so that I am fully aware of the expectations in any transaction. I am also picky and like things to be to standard and in order. Eddie and George worked with me 100% to address and meet, to the best of their ability all of my questions and concerns in a more than fair and professional manner. Above the purchase, that level of service means more to me than the product itself. When there was a potential challenge registering the vehicle at DMV, Eddie was readily available to help me through the process even before the Auto Empire officially opened for business. Auto Empire’ commitment to service, and service excellence standards should be the blueprint in the industry. Eddie, thank you for availing yourself to me. It was a pleasure working with you, and I look forward to working with you and your team in the future. Best, MB

  • Olivia Lloyd

They're either dishonest or bad at their job. Was told that they made cars drivable. I bought my van less than six months ago and it has given me problems from jump. The van was only used for occasional work travel, not personal use, so it has not been not driven much since purchase. I already had the rear diff mount replaced, and now the front differential failed, causing the transmission to blow. I have been stranded in West Virginia for two weeks waiting on a repair, not to mention I'm out thousands of dollars. Mechanic told me that differentials don't just fail. They would have known about the differential issues before selling it to me, and if they didn't then they did not properly inspect the car before selling it. He also said I'm lucky that the breakdown did not cause a major accident. I checked lemon laws, and legally they did not have to disclose since the car is older. But laws aside, it was dishonest and immoral to sell me this vehicle and not disclose its issues. I am a musician, and I have lost over $1,000 in revenue from shows missed, plus $300 for a rental car to finally get moving again so that I don't cancel every show I have scheduled this spring. Direct quote from salesperson: "We aren't officially certified used, but we basically do the same level of repair on cars here." Shame on me for believing them, I guess. "Don't sell cars to people that will endanger their lives" seems like a low bar, but I guess that's where we are these days.

  • Mark Schober

I had an excellent experience buying a car from Alex at Auto Empire. On my first call, I asked what the total price would be (car price plus tax, title, registration) and that's the price I ultimately paid (which was an excellent deal). Other dealers looked like they had good deals until they added thousands of dollars of "paperwork" fees, at Auto Empire the additional fee was just $75 -- all other fees are mandated by the state. I was also able to pay in cash to avoid debit card transaction or financing fees. I really appreciated the pricing transparency from Auto Empire. As for the car itself, I had done my research and knew the model I wanted to purchase, one with an excellent reliability rating. It was an older car in excellent shape, with a clean CarFax report (provided by Auto Empire). The inspection and test drive confirmed that the car was in great shape. Alex and his staff worked me through the transaction process smoothly and patiently helped to correct errors that my car insurance company made. I've had the car over to my mechanic who made a few repairs common for a vehicle of this age, who also confirmed that the reported condition of the car from Auto Empire was accurate. I hope that it will be a long time before I need to purchase another car, but when I do, I'll check to see what Auto Empire has available.

  • David Calva

I bought a work van from them and two days later the driving belt began to make an awful loud noise, I had no choice but to change it (out of my OWN pocket and was never refunded even though I was given warranty for engine and transmission). I asked my mechanic to check the state of the van for me and was told the engine and transmission oils were extremely low almost empty. I live about 2 hrs. away And was forced to return to get van checked out. Their "mechanic" checked it out and "fixed it", I was told everything should be working in order. The very next day the van did NOT want to turn back on (i thought the battery was broken), I called my own trusted mechanic and he came to my rescue and told me the sockets that hold the battery were LOOSE. My mechanic tighten them and the van turned back on, again I had to pay out of MY OWN POCKET! two days later one of the vans back lights stopped working. I understand it is a used car but this dealership should have enough decency to sell cars that are in good working condition. Also their "mechanic" should be more careful and check thoroughly when inspecting a car because he absolutely did NOT fix or check for any other problems when inspecting the van. Beware when you considering buying a car from them and always check every detail.

  • Richard Hickson

This October , after both my truck and my better half's SUV ended up in the shop, she decided that she wanted a newer vehicle. We live in Maine but there was nothing in our budget. She came across AutoEmpire and made 1 call. Alex took the call as we looked at vehicles. When we decided on one vehicle that was lower mileage and in our budget. Alex assisted us through every step of the process. This included the loan, having a 3rd party inspect the vehicle, getting it transported to us in remarkable time and getting it registered in Maine for us as well. I have bought a number of vehicles over time, but I never came across such excellent service. The vehicle was clean and in great shape and my better half was very happy which makes me happy. The only regret I have was not finding out about Alex and AutoEmpire sooner. Anyone who wants a good vehicle with an individual who doesn't push you to make a sale, but when you make your decision is there for you every step of the way to be sure that you are satisfied, needs to check this site out. You won't be sorry. Again Alex, many thanks.

  • Alexander Loutsky

The most important thing for me when I am buying a used car is an honest dealer. I found that at AUTO Empire. Alex, Eddie, Carlos, and George were an awesome team. They were up front, honest, no pressure--they were more interested in keeping their outstanding reputation for service with honesty than making a quick sale. I bought a 2013 Nissan Juke for my wife and it is really in mint condition and I got it below market value. I would be willing to pay more for a used car from an honest dealer, and here I paid below market value from an honest dealer. They also gave me a no cost 30 day warranty which they honored. I had the AC worked on and George did the work and paid for the parts. I was also able to purchase at a reasonable cost a 48-month warranty with "unlimited mileage"! I truly recommend AUTO Empire for your used car purchase. You'll be in great hands. They know that a happy customer will return and will be their best advestiment.

  • erin “Sniff” n

just as my eyes were beginning to go square from all the time spent scrolling through used cars, a delightful VolvoC30 hatchback jumped out at me. I did not have much faith I would be able to see the desirable daily driver that day- or better yet- drive it home! But Alex was completely responsive from the first query I made and within minutes, I was in a cab headed to his dealership (which is perfectly situated near L&B Spumoni Gardens). So as I committed to the purchase and the car was getting inspected and registered and the office tended to all the boring administrative stuff, I stuffed my face across the street and returned completely full and thrilled how perfectly the day worked out! Alex and crew made the process SO quick and painless and I thank them for their responsiveness and honesty. I hope to have this car for a while as it is mechanically in tip top shape but would certainly recommend them to others.

  • Joseph Backerman

Alex @ auto empire sells quality used vehicles at incredibly reasonably prices. What’s advertised is what’s sold and nothing hidden. No unnecessary fees or gimmicks. I couldn’t be more pleased with my first car, a 2008 Mazda 3. New car buyers or seasoned ones have no fear because you’re going to be driving off in exactly what you want. Also check his site for updated listings often because he’s gets a variety of different makes and models and updates as soon as there not available. All in all a pleasant and detailed transaction + experience. There was a slight issue with my car and Alex even advised that I shouldn’t take my purchased car from a few days til the part arrived and was installed to ensure my safety and cars overall quality but I did and was still allowed to bring it back for that promised part and installation once it arrived. a+++++++ come on by and drive away pleased!

  • Ms Dee None

I was totally looking all over the place for a nice vehicle at every time. I would call places they would say they have to be a good day of a when I got there. They said he just sold it. I haven't looked at auto Empire, I Alex alex does have it. He assured me he had. The vehicle I was looking for I went down there and I have spoke to Eddie I was very impressed with vehicle. And Joe took me for a test drive. And then a couple of days later I came back purchased a vehicle. Those guys are on it. They're very professional. They're courteous the polite. And Eddie Was also very professional. I enjoyed my vehicle and I'm very pleased with if you ever want a vehicle. Go down to auto Empire. And they would surely hook you up thank you you guys Alex, Eddie, Joe, Carlos. Have a blessed prosperous and wonderful new year and christmas Thank you guys Ms. Dianne (Dee) Barber.

  • Greg Sp

Got a car from here in December. I called beforehand and spoke to Eddie who was very professional and polite. I came right down to the shop to check out the car I was interested in and he let me take it to my mechanic to get it checked out. The prices are non-negotiable but they are very fair for what you get so this is understandable. The car was in great condition for what it was so I ended up getting it. Eddie and his employees worked with me and helped me get an insurance plan, and all the paperwork needed so I can leave with my newly purchased car. Everything was done on the spot and took less than an hour. I had a pleasure dealing with the people who work here, they seemed very honest to me and I would definitely recommend it to people looking for a used vehicle.

  • Joez86

Needed a fast transaction and delivery, but also needed a responsible and professional dealer! Finding this is NOT an easy task! But, I hit “gold” with Auto Empire! You can’t find a better team than these guys! Ordering a car blindly from out of state has its drawbacks but their prices beat the competition and my rep, Alex went above and beyond! I feel very fortunate to have found these guys. Complete honesty, no strong arm sales tactics, “superb communication” with immediate replies and even follow-ups AFTER the purchase of my vehicle (to see how the car was). I couldn’t ask for a better transaction. Ordered by phone one day and car delivered (out of state) to the front door within 4 days. Simply perfect. Many thanks, and highly recommended.

  • Janella Hudson

I had excellent experience buying my son’s first car at Auto Empire in Brooklyn NY. I was greeted by Eddie who was true and sincere about the business he was conducting which I appreciate most of all. Junior was wonderful and a delight showing and test driving all the cars of my choice, he even bought us pizza Thank You Junior. Now Tiffany did a fantastic job she needs a raise because after I left she stayed on the job of making sure the paperwork was complete and right. I love it there I would definitely go back in the future, needless to say my son was exuberant and in tears about his car. I had the car checked out and it was very good. I just did a normal tune-up. I had the for 2 months now, From than to now the car is still running

  • Maurice Louis

Buying a used car from Auto Empire is like buying a new car because this dealership sells excellent vehicles at prices below market value. That's why I once again purchased my third vehicle from Auto Empire. I had a very good deal from Mr. Eddie a fair and honest car dealer who always ensures his customers are quite satisfied and happy with the choice they make. Eddie saves me a trip to the department of motor vehicles because my car is also registered with new plates right here at the Auto Empire. The Lady Ms. Tiffany who did the paperworks is supernice and very friendly! I truly recommend The Auto Empire to anyone shopping for a used car; because all the cars at this dealership are in excellent condition.

  • Tony Leone

Had a great experience with Alex at Auto Empire. He was very reasonable when it came to negotiating the price. A couple weeks after I bought the car, I found out it needed brakes and they replaced the brakes free of charge. There were a few little cosmetic details and parts that were needed and Alex followed through for 6 weeks after purchase until the parts were available and the car was finally in tip top shape. They made sure that anything they promised to repair before the sale was repaired. Bottom line is Auto Empire are fair and legit and stand by their cars 100%. I would feel confident recommending them to anyone looking for a reasonably priced used vehicle. They made the whole process very easy!

  • T Carroll

I just purchased a vehicle from Auto Empire and I couldn't be more satisfied. This is my 5th time purchasing a vehicle, however this is the 1st time I experienced such a pleasant process at a car dealer. I don't like dealing with pushy sales reps... feeling like I'm being conned, or the dreadful time consuming process. I experienced none of that here! Other dealers should read these kind of reviews and learn a lesson! They were all so knowledgeable and pleasant at Auto Empire, and I was thoroughly impressed with the short amount of time it took. Alex was clear in explaining to me the cost breakdown step by step. NO hidden fees!! A HUGE thank you to Eddie, Alex and Rochelle, and the rest of the staff!!

  • Chris Genovese

Its been about a month now........ We live by every car dealership possible but by chance took an hour drive to go to Auto Empire. Upon arrival we felt totally comfortable. We felt like everyone was just an upfront honest person, and this is hard to come by. There is no fake shining the cars up , & saying "these are all perfect used cars". They sell you the truth and not a dream. Our credit is not the best and they did everything possible to make it work for us. Not only did we get a new car, but we made new friends as well. Eddie and his brother Alex are top notch guys. We will continue to buy from them, and recommend them. Oh and they gave us a recommendation for the best pizza place ever.

  • William Bariban

It’s very seldom buying a car is like buying groceries! I bought a used car after test driving a few cars I was interested in. I got a fair trade in for my 10 year old suv towards a small vehicle that is easier to park in the overpopulated Brooklyn. It also gets much better mileage which is essential in today’s economy. I went on 2 months worth of wild goose chases with other companies who advertise cars they don’t have just to get customers through the door. It was refreshing to have straight forward service and experience I deserve. I definitely recommend Auto Empire to serious buyers who don’t want to be hassled. Thanks for reading, Good luck and best wishes!

  • Michelle

Alex, Eddie and Carlos are the truth. We went to a previous dealer. (Begins with Nissan! ) Anywho left from that pure waste of time spoke with Alex about a 2016 Lincoln MKT. He said it was available so we headed right over to Auto Empire. Test drove the vehicle and we immediately fell in love. The vehicle was in great condition. So we put a deposit, called some insurance places got insurance, financing, deposit. Picked up the vehicle 3 days later. Registration, title plates all done in the office! For our first time buying a car this was the best car buying experience my husband and I have had. Say hello to CHULA NEGRA! THANK YOU ALEX AND EDDIE!

  • Elka NY

I had a wonderful experience purchasing a used vehicle at Empire Auto. I found the exact car I wanted at a fair price. The purchasing process was stress free and pleasant. Alex, the car dealer, was very thorough and knowledgeable. When I mentioned my concerns with a car, Alex was quick to address them and offered another test drive, just to reassure me that the car is in great condition. Alex was very straight forward, didn't try to hide anything about the car. Offered different financing options at a great rate. I will definitely come back to Empire Auto for my next car purchase and will refer all my friends and family. Thank you Empire Auto!

  • Yehoshua S

My experience here was a breeze. This car dealership is well run, extremely efficient and organized. Eddie and Alex are straight-shooters and you can trust what they tell you. They don't throw random charges at you or hidden costs other then the basic DMV/registration costs and taxes. They made themselves readily available throughout, answering my texts regularly when I requested info or had questions. Basically, they want you to be happy. Concerns? Say them. Questions? Ask them. Want to complain about something? They're there to listen. Finding a trustworthy dealership seemed to be an impossible feat until I came here. Enjoy your shopping!

  • Alyson Rosenthal

I had a wonderful experience from start to finish with Auto Empire. Everybody was so nice, honest, and very informative about every question I had. They walked me through the whole process from start to finish. They were available every time I needed to tell them something and ask them something. They let me know that anytime I need anything going forward, just to come on over and then they will be available to assist me. From the different amount of cars they have and the selection, to the customer service and the personal touch that they add to every sale/interaction, I can’t speak more highly of Auto Empire! Just go see for yourselves!

  • Adam Caldow

Awesome first-time car buying experience from these guys. They had exactly the vehicle I wanted (a super low mileage 2005 Mercury Grand Marquis) and they handled everything that needed to be handled and walked me through the process patiently and quickly. It might not be the cheapest place to buy a set of wheels but Eddie and his crew will see to it that you are getting your money's worth in a solid, dependable used car and won't try to sell you anything you don't want. These guys debunk all of the negative stereotypes of the 'used car salesman' for sure. If you see a car you like on their site, give them a call.

  • Domenick Casale

My wife and I have been doing business with Auto Empire for a few years now. We have purchased 2 cars already and have never had a problem. The cars were in excellent condition and they are both still on the road with out any problems. They did all of the paperwork that I would have had to do in DMV and we were both able to take cars home the same day that we purchased them. I recommend Auto Empire to anyone that is serious about buying a good quality car at a Great Price. They even financed our first car at a good rate, with a reasonable price. I would like to thank everyone at Auto Empire for there services...

  • Yords

This dealership is the best place I’ve been too hands down!!! The staff were very VERY helpful. Alex the sales manager , Carlos the insurance helper, and joe the mechanic were all HELPFUL. Especially Carlos, he helped me with my insurance where I got quoted 700$ a month ( for a different car) and we talked with insurance company and idk how he did it and now I only have to pay $430 for 6 month premium!! Carlos thank you very much for helping me save money. The deal went smooth and easy! I recommend to anyone looking to buy a used vehicle. Legit dealership and no extra crazy fees! 5 STAR left the lot very happy

  • Seth Appelbaum

We were very much in need of a new car and I'm not much for bs when it comes to sales being in sales my self but coming to auto empire was the best choice when it came to buying a car meeting and talking with Alex and Eddie put me right at ease made feel right at home they both were incredibly accommodating on every note they took care of all the issues with the car and then some!! Tiffany and all the staff are tops!!! I share my experience because anyone in the market for car should most definitely visit auto empire and see for them self's most definitely!! a great! buying experience!!!! customer for life!!!!

  • Aleyah. Vbvvvsr Burns

I have been through the long drawn out process of purchasing a car. This process was cut down significantly , The issues I previously had with other dealerships, such as all the dealership fee’s that’s usually added on to our vehicle purchases was non existent . I test drive the vehicle love what I felt and saw , worked out a trade in arrangement and the following day I was able to pick up my vehicle . As apart of my usual routine I took the care to its maker (Acura) for a diagnosis , minor things like brakes was needed . When I contacted the dealer they scheduled me in to fix those repairs immediately .

  • Frank Ranieri

Alex and his team were a pleasure to work with from the start! I found the truck I was looking for and they made sure I was absolutely happy with it before moving forward. Alex made the financing process easy to understand and even worked with me in some areas to help me walk away with the best financing deal possible. A very small issue arose after I took the vehicle home, Alex made sure his team would fix the issue and provided me one of the best customer service experiences I've had. If you are considering to buy a used car, you'd be missing out by not considering Auto Empire's inventory and staff.

  • Daniel Cosentino

Great place, honest service, friendly and helpful assistants, an all around positive experience - definitely recommended. Eric never missed a call or text and had the car inspected, insured via a statefarm agent right there in the office, registered and plated so I drove off the lot the same day. Any question was answered with a researched and verifiable response. The best touch was after I had calculated a wrong amount for the extended warranty and cut the check, Eric saw the mistake in the final calculations and returned the overpayment - now that's honest! Couldn't be happier with the experience.

  • Ingrid Davis

Ingrid D buying a vehicle from auto empire was a great choice /Alex and Eddie /they are so professional and make buying a vehicle so worth it /I walk in on saturday and on thursday I drive out with a vehicle in great condition everything was already waiting for me / before thursday /but I did not get time before to pick up the minivan i purchased on saturday /so it took me 5 days on my side to pick it up Auto empire take care of all I need to drive out with the vehicle I wanted I am satisfied /I will truly recommend Auto Empire to anyone looking to get a great vehicle anytime ! Thank you guys

  • Victoria Castorina

Finally we found our car at Auto Empire. If you've been shopping around and feel like you can't find an honest person we'll look no further you found him. From Alex himself down to the staff everyone Profesional attentive help with ever detail. Again the attention to detail he never forget to call make sure you have your car exactly how you want it. My husband and I immediately felt comfortable with Alex and we've been looking for a while and the experience has been horrible but he has restored my faith in car shopping there are some good honest people left. DON'T WALK RUN TO AUTO EMPIRE.

  • Barbie S

Eddie, Alex, I can't thank you enough for selling me yet another great car. You make buying a car so fast and easy. There is no pressure, the cars are in great condition and financing is stress free. This is the second time I bought a car from you in one day. You are a very reputable and trustworthy dealership. I'm only sorry I didn't leave a review years ago when I got the first car from you. I may have been able to help other prospective buyers to feel comfortable purchasing from your dealership. I'm sure I'll see you again for another purchase. Thank you and stay well.

  • Ida Love

I am so impressed with the customer service from Alex, Eddie and the whole team at Auto Empire. I purchased a Ford Escape Hybrid in late June from them. They made the purchase easy and I picked it up with plates and everything the next day. In addition, I went back this past week because it leaked in the heavy rain that happened earlier in the week. Despite it being past our agreed warranty period, they took a look and found it to be a blocked drain pipe which they fixed without charge. With such great customer service, I'm happy to recommend them.

  • Rozsa Gaston

Alex was fast to text back to me EVERY TIME. When I asked to have an independent pre-purchase inspection, they said no problem and drove the car to the place I had found. A small issue was found which Alex got fixed. Eddie and Tiffany were good also, fast, efficient, helpful and no- nonsense. We had almost bought a car at two other places, but both places gave us such a hassle about agreeing to a pre-purchase inspection that we decided not to move forward. So glad we waited to get the car we wanted with excellent service at Auto Empire Brooklyn.

  • Luchelle S

Great customer service Alex and Eddy are friendly and will make sure you understand the process and will break down everything that you will be paying for. Unfortunately my rear windows does not work and I have to replace the part that makes the windows go up and down. Update: I received an message from Alex the same day I posted my review and he told to bring in the car to fix my windows with no problem. They fixed my windows and offered to fix another issue with my car. I will rerecommend doing business with them. 100% great customer service.

  • Isaiah Ramos

Our experience at Auto Empire was excellent. Alex, Eddie, and staff accommodated us and provided great service. Alex took his time explaining the whole process. No dishonesty, very transparent about the vehicles and financing options. Unlike these other big car dealership companies, who only care about a big down payment for pre-owned & new cars. We highly recommend Auto Empire to people who want honesty and transparency in purchasing a pre-owned vehicle. Alex, Eddie, & staff: May God continue to bless you all with more customers. Marcus & Gina

  • Mike ONeill

I recently purchased a 2010 Mercury Mountaineer AWD. It was a pleasure to deal with Alex in making this purchase. He was professional and courteous. The pictures were great, gave me a clear idea of the condition of the SUV, Alex also with his phone showed me live view of the SUV. The Car Fax had good detailed information. Alex also arranged delivery of the SUV to NH. The delivery was timely (3 days). Felt very comfortable doing business with Alex, and would recommend the dealership to anyone who is looking to buy a vehicle.

  • James Fontanella

It took me forever to find a decent dealership in New York and I can say with upmost confidence that the guys at Auto Empire are bar far one of the best in town. All the cars they have are on average better quality than others. They. are all clean and generally decently functioning. I bought a Subaru Outback and I'm super happy. I had a minor battery problem days after buying it and Auto Empire sent me a mechanic to fix at no extra charge. Real pros. If you need a car go here and ask for Eddie and his brother.

  • alwaysarcastic**

I wish every experience someone could have buying a car for the first time was as seamless as Alex and his staff made it. Everything was easy and well explained. First purchase of a vehicle, and I came in and left on the same day with the car in hand. Had an issue with a Tire Pressure Sensor, and when I reached out, I was asked to drop by and he’ll have it taken cared of. It was fixed and was on my way within 30 minutes. I’d recommend this place for anyone buying a Used Vehicle, especially for the first time.

  • Crypis Bur

Bought my second car here (2015 Subaru), because the family needed a second vehicle. The personalized customer service provided by Alex and Eddie is top-notch. Dealing with them for second time I was reassured that Auto Empire is the only dealership, in metro area, I can trust. It is the only place that actually spent more time showing me different cars so I would chose the one I like, instead of selling one specific car I wouldn’t feel comfortable with. Keep up the good work, guys! Satisfaction 10/10

  • Shwaun Gray

Bought my fully loaded 2013 Ford C-Max Hybrid SE after my previous car was totaled by a pickup truck. Alex took great care of me, and made sure I drove off with a car in which I felt the most comfortable. I didn't feel pressured or felt like I was being sold at any moment. He and his staff were most accommodating, and he didn't beat me over the head with extra fees. They have a great selection of vehicles at a great price. Do yourself a favor and stop buy... you won't be disappointed. Thanks, Alex.

  • Stacey Hurst

Alex and his team at Auto Empire did a fantastic job meeting my family’s needs. He was able to communicate promptly long distance to make this purchase happen for my son who lives in Brooklyn while I’m in Chicago. We were able to get the car checked out at a local shop to ensure that there wasn’t anything terribly wrong with it before the purchase. They accommodated our needs every step of the way. I would work with them again without hesitation. Thanks everyone at Auto Empire!!

  • Michele Sherman

I got my first car here! The process was made incredibly easy and simple with Alex's help. Buying your first car is scary and you want to make the right decision, and I couldn't have gone with a better dealership than Auto Empire. Not only did they inspect my car fully and made sure everything was okay with it, but they also soothed any concerns I had about buying a used car. I'm very happy with my car and their service, and I think Auto Empire is a gem in Brooklyn. Go here!

  • William Richards

They are really helpful and willing to work with you. They care for for people. In process of purchasing a 2009 hyundai genesis. The car sounds alright and everything looks and sounds alright. Little hiccup with the head stand and they are willing to fix it. I grew up in midwest and all my family is from nyc. I know cars just like my cousin Vinnys wife...they are willing to work with you. Remember just come with the money. I need this car for my job so, it is a good deal.

  • C. M. Inderwies

Bought a used Ford Escape Hybrid AWD with very low mileage and have been very pleased with the purchase. The folks at Auto Empire priced it very fairly and gave a good trade in value for an old junker I brought in. Everyone there was courteous, straight forward, honest and very easy to work with. Never felt pressured or in any other way uneasy. They fixed a missing power window switch without any question or hassle. Highly recommend the folks at Auto Empire!!!

  • Troy Boze

Excellent service! I purchased a 2012 Chrysler Town and Country fully equipped with every amenity you could want in a van. Eddie who was my dealer, treated my girl and I thourghly through the entire process with the best and lowest costs available right down to obtaining insurance and warranty for my vehicle. He even ordered and replaced the rear camera that wasn't working! Outstanding! I fully endorse Eddie's dealership and suggest you guys check him out!✊

  • Derrick Robinson

We saw the listing for the vehicle we bought on eBay. I very quickly thought this was a good deal. Little did I know I had found a great deal. The vehicle is in great condition, low mileage and thoroughly checked. Alex, Eddie, and Carlos took excellent care of us. There were a couple of minor issues to be taken care of and they were all done before we picked up the car. We will be going back to Auto Empire when our daughter is ready to buy her first car!

  • Tahneisha Jones

I recently purchased a vehicle from Empire auto. It seems to be in great condition. Hopefully it will maintain the reliability standard. The price advertised online was the actual price. On a scale comparing them to the very super shady dealerships in that surrounding area Empire rates a 5. I’ve only had the vehicle for about 2 weeks. So I am hoping that the vehicles holds true to being in great condition. The owner is very friendly and cooperative.

  • Dan Maldet

I bought a 2002 Toyota 4Runner SR5 4WD from Edward, and I can't be happier. I have always wanted a Toyota and this was perfect. My dad and I trailered it back to western PA. I have since changed all the fluids, installed a 3 inch lift and got 32 inch tires, and a decent alignment with all the stock suspension components. It runs, drives, and looks amazing. I would recommend Auto Empire to anyone if they are willing to drive that far for a vehicle.

  • Zoltan Simo

AutoEmpire made our purchase to our new car very easy and quick. We are very new to this, but Alex and Tiffany took the time to make sure, we get the best finance option and a good insurance with our budget. We were greater with kindness, respect and professionalism. Alex knowledge and warmth, going above and beyond for the customer, that sealed the deal for us. The process was stress free and pleasant. I would highly recommend this dealership.

  • Timur Kh

I had the opportunity to work with this company and was very satisfied with the work. They have a great interest and respect for customers. Special thanks to Alex for the selection of cars and advice. Also Eddie for the speed of registration. They work quickly and professionally. I was pleasantly surprised by the service, the car was washed, maintenance was done. Thank you so much for your work, I'm already driving my AUDI Q5 and enjoying it!

  • Shakima Blackshear

I knew nothing about buying or financing a car. But Auto Empire held me down. Explained the entire process thoroughly and entirely. Their staff were very inviting and welcoming and even went above and beyond to help me find the right insurance as well.I was lost. I would highly recommend this company to anyone who is interested in buying, financing or leasing a car. They respond fast. You wont be disappointed. I love my Nissan Rogue 2017.

  • Mark S

I just recently made a purchase and so far so good I love my new car, I must say I had a pleasant experience. Alex was my main point of contact (Eddie and Carlos) also help along, with my test drive crew that accommodate my many different options before i settled with the choice I was most happy with. I would definitely recommend Auto Empire if you’re looking for honest people to deal with no B.S. thank you guys for helping me upgrade!!!

  • Justin Moss

You brace yourself going into a car dealership. Prepare mentally for the oncoming "pushy salesmen" And then... they don't come. Instead, you get friendly people who aren't trying to shove anything on you. They were helpful and answered any questions or worries I had when buying a used car. They're accommodating and I'm really happy with the car I purchased. That was my experience with Auto Empire, hope yours goes just as well!

  • Ryan K

I drove all the way from Central NJ to Brooklyn to purchase my vehicle from Auto Empire. They had the best price for my Chevy Tahoe. I got there to find a very friendly and professional staff. Very prompt test drive, and knowledgeable staff member with me during the drive. The process was simple from start to finish. I would definitely suggest them for your car purchase needs, it was worth the drive. Thank You Alex!

  • erich voigt

I purchased a pre owned car from Alex at Auto Empire in Brooklyn NY. Alex is a straightforward person to deal with and a man of his word. The process was very easy, (easier than buying from a new car dealer). The price was right and He fulfilled all of my expectations. I waited a few months to post my review, in case the car had problems, and it has NOT had any problems. Alex, I thank you for the car and the honestly.

  • Starr Studded Entertainment

I just bought a car for my dad through Alex at Auto Empire was the first dealer that didn’t have a whole bunch of games. After countless dealers doing the bait and switch on their vehicles, I was about to give up. Their price was good. And the things that I needed to work on, they did so promptly. Very friendly and professional and no whole bunch of hidden fees. I’m very pleased and would definitely recommend.

  • True Nobility

It took me almost a year to write a review for Auto Empire because I wanted to see how the car would perform over time. Anybody deserves a good review it's Eddie & his team. Personable, professional & a man to his word, my Toyota still performs like a dream. I would recommend his cars as the next best thing to a new one. I would say that his customer service is almost as good as mine. Thank you Auto Empire.

  • Courtney Ingram

This was such a great experience! These People are truly so nice, they absolutely work with you. There was a little mishap with the car I purchased, I brought it back and it was fix within the next day !!! This was such a great experience for me, this was my first time purchasing a vehicle by myself and I would definitely recommend all my friends to go here. THANK YOU SOO MUCH GUYS I LOVE ME JEEP

  • Mercella Thompson

It was truly a pleasure doing business with auto empire. The staff here is very attentive, will address any concerns, and is passionate about you being a genuinely satisfied customer. They have been in business a long time, and if you visit you'll see why. Thank you Auto Empire for making my car buying experience smooth and successful, and I look forward to doing business with you in the future.

  • Mark Roberts

I went to purchase a 2007 ford 500 from auto empire. Truly alex helped me out a lot,he was honest and explain all my options and everything to me. The staff was attentive from the test drive which the vehicle was great to the sales and all the paper work involved..i truly would recommend this place to anyone who is interested in buying a vehicle... PS my girlfriend love the car...

  • Cody Concepcion

These guys are the real deal! I impulsively decided I needed another car and less than 24 hours later, these folks made it happen! Traveled 4 hours because the reviews were so great and it was worth every minute of it. Alex is the bomb. Very up front, no BS, and had me in and out (with the new car) in about an hour! Can’t recommend this place enough. I will definitely be back! 20/10 ⭐️

  • Nora Caushi

Truly an amazing experience at this place! We went in a little worried as it was my first time buying a car but Alex and his brother made the process so much easier. They communicated everything clearly and gave us options. Their staff as well were great and helped us look around at different cars. Overall great experience and I’m thankful i went through this process at Auto Empire!

  • Matias Almonte

I recently bought a Nissan Armada Platinum 2017 from this dealership, and I couldn’t be happier! The staff was knowledgeable and provided excellent customer service. The vehicle itself is stunning, offering luxury and comfort. The dealership’s after-sales service was exceptional. I highly recommend this dealership for a top-notch car-buying experience. Thank you to the entire team!

  • Luis Garcia

Auto empire gave hands down the absolute best customer service experience I had at any establishment. The staff was amazingly friendly and gave me that feeling of them genuinely wanting to give me the best deal possible. Not only did I get an awesome deal but got a great reliable car. This is the place to go for anyone looking to buy a good reliable car for the best deal out there.

  • Jack Smith

Found Empire via CarFax website. I was looking for an Xterra in a 4Xpro package and this was the price range I was comfortable w/. I immediately liked our salesperson/ owner Alex. His personal touch and interest in my needs and concerns in the vehicle put me at ease. I would highly recommend him and Empire after seeing the effort they put in to their custom care and service.

  • Sun Shine

I bought a 08 Mazda 3 hatch manual. The car was in near New condition with 86+k miles. Alex and Eddie were great with answering all my questions. Great communication. They also fixed something on the car with no problem and without giving an attitude about it. I would definitely refer someone or if I need another car long down the road I'd go back to them. Go check them out!

  • K L

I’m happy with my shopping experience with Auto empire. Alex and Eddy are willing to work with their customers helping them to purchase a car no matter how big or small the budget is , they will work with you, this is my second purchase experience and I’m happy to do business with Auto empire , my family is happy with our last purchase a used car Chevrolet Traverse .

  • Mariza Ruiz

First time buying a car and it was a great experience! They have the car fax and pull up all the information for as you look at the car in front of you. Auto Empire not only sold us a car they educated us on the process and worked with us so we got what we wanted and needed. They uphold the warranty all the way. Amazing place to buy a used car and not feel used.

  • Michael P.

Had a great experience with Alex and the whole family. They're running a great business there and working with Auto Empire was well far and above any other dealership experience I've ever had. A few odds and ends needed to be looked at after the purchase of our car and they immediately stepped in to take care of it. Would not hesitate working with them again.

  • Joseph Feliciano

Other than the fact they sold me a good car (2008 Kia Amanti) Dealing with Auto Empire was a smooth experience. Alex communicated and was around whenever I needed. The car was ready to test drive before I was even there. Everyone was genuinely friendly. They didn't try to hit me with any bogus fees. I left with my new car the same day and I'm happy with it.

  • Raul Gallego

I bought a 2012 Mercedes GLK350 from Auto Empire after visiting a Nissan dealership where the treated me very poorly. Eddie and his team were the opposite experience! Not only they were professional, patient and knowledgeable but more importantly, they listen! Thank you guys for a stress free transaction and be assured I'll be recommending you to friends!

  • Christian Richardson

Alex, Eddie and Tiffany all made the process of purchasing a vehicle from Auto Empire smooth and hassle free! Alex was in constant contact and was always available for me to call with questions. The car I purchased was clean and had an affordable price point. Thank you Auto Empire Team for helping me through the process of purchasing a new commuter car!

  • Roz

I have bought and sold with Eddie and Alex from Auto Empire. On both occasions, the transactions were efficient, thorough and transparent. They helped me with DMV details and made the whole process quick and simple. For good reasons, the used car industry has a pretty bad rep but these guys prove the stereotype doesn’t always apply. Highly recommended!

  • Arben Beqiri

Thank you very much guys, especially Eddie. I have a Bad Credit Score and thanks to Eddie's patience, calmness and professionalism, I found the way to be approved. I suggest you to all those who want a car and those who have a bad credit score and the most important thing is that here you pay only the value of the car and no FEE. Big thank you guys

  • Tyrone Johnson

Auto Empire is awesome! Excellent service, amazing and friendly staff, knowledgeable salesman , very pleasant to do business with them. Eddie and Alex are great guys who understand how to deal with every type of customer, true winners. This is our second vehicle we purchased from them and I highly recommend their dealership Tyrone

  • Gregory Hardy

If your looking for a good car come here. They were helpful supportive and caring. I came from DC just to see whom I was buying my car from cause I couldn't believe the customer service was so great so if you live in New York near by or miles away rock with autoempire cause you might not find services as great anywhere. I will be going back

  • Eduardo Pereira

This guys DON’T play games!! Te price you see, the price you pay. Buying my first car was a super smooth experience. Tiffany and Alex guided me through all the processes and helped me out woth everything, they even found me a broker that got me great insurance with an awesome price. Keep it up!! I’ll probably see them for my second one too.

  • Jared Lynch

After purchasing a car from Auto Empire, I got a phone call saying I left my wallet. I was already hours away and I’m so thankful that Eddie sent my wallet with fedex the same day! Already got it back!!! Plus got this amazing wagon from them!!!! Thank you thank you thank you!!! Highly recommend!! Great honest people still out there!!

  • Muhammad Shoaib

I had a very good experience dealing with Alex and other staff members. I was explained everything clearly and nicely. Unlike many other dealerships, there was no ambiguity in the whole process. I would recommend this dealership to people who do not want to take risk with their hard earned money. I am enjoying my Toyota Camry 2012.

  • Anthony Gonzalez

Highly recommend! Great experience all around. This was the best experience I ve had buying a car. No pressure to buy and full disclosure on vehicles. Alex was extremely helpful in helping me find the best fit for my family. Any reasonable issues with the car were addressed and taken care of before sale. Great people working there!

  • Lola Laloca

Wonderful staff wonderful management. They were patient and attentive really care about the customers needs. I had a small issue with the vehicle I purchased and they addressed it and have been extremely helpful. If your looking to purchase a used vehicle and what to have confidence and security in your dealer I highly recommend.

  • Jorge Perez

I really enjoyed the loyal and service when I purchased an 05 Toyota RAV4. It was everything that was explained that I flew from Austin Texas to New York to purchase a vehicle and drove back. It was the greatest purchase I’ve made and the vehicle runs without a single problem. Definitely would go back to do more future business.

  • David B. Schott

Almost bought an Abarth from here but got cold feet. Eddie and the crew presented the car nicely, took my wife and I out on an enjoyable test drive, negotiated a reasonable deal in the office, and refunded our deposit no questions asked. If you see a car you like on the lot, Auto Empire will comfortably make it yours.

  • Mr. Cokes

I came, I saw, I conquered!! Alex is a very patient and knowledgeable man,and took his time to educate me on certain topics I didn’t know so I would definitely recommend others who are interested in a easy going vehicle experience to give Auto Empire a try. I’m satisfied with my overall choice decision and outcome

  • Tanisha Richards

The owners and staff at Auto Empire made buying my sons 1st car a truly magical experience. They are honest and helpful. We were on a budget and they made sure we didn't exceed it, but still get a great car. I would 100% recommend this business to anyone looking to purchase a car. Thank you again for everything!

  • Alex Tru

Great staff and service.Purchased Kia Sportage 2021 the other day. Incredibly knowledgeable and patient staff, answering all of my questions and ensuring I was well-informed about my options. They didn't pressure me into making a decision and made the process feel stress-free. May your empire prosper!

  • John Littlefield

Buying a car was a very pleasant experience at Auto Empire. The service was friendly, professional, and businesslike. The car is what it was presented as being and the price was fair. They did everything possible to help us with logistics and I will look for them again when I need my next vehicle.

  • Joanna Kurylo

Buying a used car is stressful. After spending quite some time on having to deal with bait and switch and questionable cars, I met Alex and Eddy from Auto Empire. Honest and hard working guys!! Highly recommend!!! Never felt pushed, the cars are quality and in tip-top shape. Couldn't be happier.

  • v

I didn’t end up buying the car I came to see because I found I different trim I liked more else where. However, out of all the dealers I reached out to. Alex was def the most responsive, kind, and informative. If I need a car in the future, I feel confident checking here first.

  • DanaEvan FD

Buying another car from Auto Empire- the people that work here are amazing. They communicate, have great prices, keep their cars in tip top shape, and make the whole process when buying a car easy! I will continue to recommend Auto Empire to anyone looking to buy a used car.

  • Tony Gong

Needed a new (used) car after my old one died. I saw all the positive reviews and went in for an appointment. Eddie answered any questions I had and the process was very smooth. I was on the road in a couple of days and the new car is running great. So far so good.

  • woodson olivencia

Hola, Eddie and his staff are the best ..5 yrs ago me and wife purchased a 2013 Subaru Forester it's been a blessing.... best car ever. Now 2021 we came back for a 2nd vehicle Empire Auto has upgraded..Eddie and his staff are the best...I'm giving them 5 stars +++

  • jeanette ortiz

I had an excellent experience with everyone at Auto Empire. Alex is great & very helpful. He explained the process step by step and when I changed my mind for another car he patiently said no problem. I’m happy with my car & would recommend Auto Empire to others.

  • Efrain Marmol

I just purchased a 2002 Toyota Highlander in very good condition. Runs great and extremely clean inside and out. The staff was great and delivered as promised. This place is very professional. I would highly recommend this car dealership to family and friends.

  • vincenzo Romano

Alex and his team were great! I came a long way and the vehicle was exactly what he said it was. I even drove home without the second set of keys and he FedExed them to me no questions asked and no charge! Couldn’t ask for a better used car buying experience!

  • christopher clemons

Great buying experience. I’ve Owned this vehicle for 1 week so far and have already put over 500 miles on it. Runs strong! Alex & Eddy and their staff are great guys. Honest people, and they’re fair with the price. Def. recommend checking out Auto Empire!

  • Diane G Hood

I am 100% satisfied with Auto Empire. They gave me a great, affordable, deal on a low mileage, dependable vehicle with a great warranty. These guys are honest, professional, and know their stuff. I would recommend them to anyone! Thank you Eddie & Alex!

  • martiny derameaux

Thanks Auto Empire! The service at the office is great and the Honda Pilot is exactly what my dad was looking for. He loves his SUV! A family business with a great attitude and service. Thanks Eddie you guys made purchasing the card easy and welcoming!

  • Stephan R

Had a very pleasant experience here. I purchased my first car, a 2009 Mazda 3, thanks to the staff at Auto Empire. Eddie was very professional and went out of his way to make sure I would leave with a car that I was happy with. Would highly recommend.

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