Hillside Auto Outlet is a Used car dealer located at 161-10 Hillside Ave., Jamaica, NY 11432. It has received 1181 reviews with an average rating of 4.5 stars.
Monday | 9AM-8PM |
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Tuesday | 9AM-7PM |
Wednesday | 9AM-8PM |
Thursday | 11AM-5PM |
Friday | 9AM-8PM |
Saturday | 9AM-8PM |
Sunday | 9AM-8PM |
The address of Hillside Auto Outlet: 161-10 Hillside Ave., Jamaica, NY 11432
Hillside Auto Outlet has 4.5 stars from 1181 reviews
Used car dealer
"⭕ I recently had the misfortune of dealing with a beamer, and my experience was nothing short of a nightmare"
"Updating my review: I will absolutely not refer anyone to this dealership"
"I usually rarely post negative reviews on Google map (I’m lazy to do so) but, I couldn’t ignore story which happened to me yesterday"
"A couple of weeks ago I came here looking for a vehicle with my girlfriend"
"Hillside auto I highly recommend STAYING AWAY from this dealership"
⭕ I recently had the misfortune of dealing with a beamer, and my experience was nothing short of a nightmare. I must warn all potential car buyers to steer clear of this unscrupulous establishment unless you want to throw your hard-earned money down the drain. They sells the most broken-down, dilapidated vehicles from scrapyards and put them on their lot. Right after I bought the car it been in their service center since then. Couldn't even drive it a month. When I spoke to their boss he told me that & I quote "lemon law apply for new cars only & I know my laws I been in this business for years now" . But according to the lemon law they are bound to replace the car or full refund if same problem appears in 2 months. And I went to them 4 times with same problem(the car had severe engine damage with 15+ codes and required extensive repairs costing) in under a month. And they had my car for 5 weeks now right next day of my purchase(June 4th 2023). They keep saying it's a small issue give us 1 2 days and keep patching it every day. They even made me buy warrenty and claiming from the warrenty to fix their sold junk. This car dealer's lack of integrity and customer service is appalling. They prioritize making a quick buck over the satisfaction and safety of their customers. If you value your money, time, and sanity, I implore you to stay away from. They are nothing more than crooks preying on unsuspecting car buyers with their broken-down junk on wheels. Save yourself the headache and go to a reputable dealership where honesty and customer satisfaction matter. ⭕
Updating my review: I will absolutely not refer anyone to this dealership. You sold me a vehicle with issues and lied to my face about it. Within 3 days, the CEL turned on and now I have been at the service shop for the past two days being completely misinformed about when my car is going to be ready. Your customer service is horrid. No one at the service shop even bothered to call me or give my any updates, I had to call for the updates. I was told that I would be messaged an update twice via text but they both never arrived. I'm changing my review for you guys. I do not appreciate the deceit. I live all the way out in Long Island and this has taken up too much of my time. *Previous review when purchasing car* This was my first time, so I was unsure what to expect and I hoped that I wouldn't be taken advantage of due to my ignorance. My gripe was that I was initially given an offer for financing with one lender through Capital One but they attempted to get other offers from other lenders instead of just using the initial offer. That had me a little confused. I planned to spend the original amount provided in the offer but more was added on to the total down payment. It was almost as if they were trying to fish for the higher down payment. The car just needed to have it's day lights checked. I just wished that that was tended to beforehand. That is not right. There was no transparency. Nothing was explained. All I kept hearing was "sign here, sign here, and hear." Be wary if you decide to come here and be well informed as well.
I usually rarely post negative reviews on Google map (I’m lazy to do so) but, I couldn’t ignore story which happened to me yesterday. So, i found 2016 honda pilot with 128k miles for 15k …so just walked in into HAO and checked it in person…it was in bad condition…but there was another same color and year car but with 60k miles ….so salesman Levan (he is awesome man 5 stars…if you go to there I would recommend you to ask him to deal with ) so he told us that price for that car is 19.995$ so i told him that i want offer them 18.5k so their manager John came and i told him that…i felt he agreed for that price…then we got transferred into finance guy Luis…(that part when it got interesting) So Luis told us that car actually cost 19.995(he never heard that i was talking previously with their manager about 18.5k price) which is reflecting 6k. Down payment….so he told me actual price for that car is 24k something… so I just stand up from chair and walked out… I felt there is a lot of dealerships who do this kind of tricks…I think government need to set some regulations and transparency on all this dealers…like for how much they bought a car, how much they put on top of it and for how much they want to sell it. I’m now not wondering why car is for 50 something days at dealership… Damn…that was long writing so anyway I just shared my experience. I’m not bu$$hurt would to be customer. Not I’m angry at them…they doing their business the way how they want, that’s their business.. Everyone enjoy your day!
A couple of weeks ago I came here looking for a vehicle with my girlfriend. When I saw the posting on CarGurus, I know how these third party dealers like to operate by advertising one price and then you get there and it's a different one, so I looked on their site and only saw something about "price after registration and taxes" which is normal, so that's fine. Just in case though, I also called up and spoke to Brandon, and I I asked if the price online was the actual price, and not after X amount down, which he confirmed. So, I get there and I get set up with Andy, who was nice, and I asked again about the price and if that was the actual price or after X amount down, which he again confirmed. Great, so me and my girlfriend continue looking at the car, go for a test drive, and decide to fill out the application for it. Well after about 3 hours in total with a lot of waiting around, and on a Sunday mind you, we finally get into the finance manager's office, and would you look at that, the price is after almost SIX THOUSAND down. That's a huge bait and switch, usually when dealers do that it's only like 2 thousand down or something like that. I was very upset, and of course the finance manager points out on the website where it's written (not numbers which would be easier to spot) that it's after Five Thousand Nine Hundred Ninety Five dollars down. Such a huge waste of time, I wouldn't recommend a place that does this big bait and switch and is dishonest with their customers.
Hillside auto I highly recommend STAYING AWAY from this dealership. If you want a car go to another dealership. Customer service is horrible. They will show you the car have you sit down in the office after and you’ll never see the sales rep again. They take a day process to get you approved or having you wait until you say “ I’m leaving I can’t wait any longer” then they magically have an approval for you. They can’t tell you what your down payment is and monthly payments over the phone they want you to come in and put insurance on the car before telling you any information. All the cars they sell are lemons. Something is wrong with all their vehicles. It took them a month to fix my forward collision sign and didn’t even change the sensor. I still have a light on my car to this day. Their mechanics tells them not to sell the cars because they’re not ready and they will turn and put a price tag and it and tell you it’s ready to sell. I had to put more money into the car after putting a down payment when it shouldn’t be like that. You buy a car it should be 100% ready to go from the dealership. Over the month I had to drive from Stamford, CT to Queens New York 8 times trying to get them to fix the issue that they pushed upon me. I’ve also put unnecessary miles on the car going back and forth from CT to NY including toll fees. STAY AWAY FROM THIS BUSINESS AND TAKE YOUR BUSINESS ELSEWHERE!!!!
The vehicle that I inquired about, is listed online for $16,495. While visually inspecting the vehicle, we realized that the listing was incorrect. The vehicle that I intended on buying was a 2021 Hyundai Sonata when in fact the available vehicle was a 2021 Hyundai Elantra (which had a sticker price of $26k+). This was the first lie that we bypassed because I ended up liking the Elantra. After inquiring about the internet price with our sales associate, he left to speak with their finance associate. We were told that the internet price will be honored. The sales associate gave us a print out with the vehicles information which had a price of $21k. We inquired about the price and we were reassured that we’d be buying the vehicle at $16,495 financing through our bank. We’re now at lie # 2 and #3. That was a lie at least on the financiers behalf. When speaking with the Hillside Auto Outlet’s finance associate, he provided us with yet a fourth price. Now, on paper we were met with a $22k (plus fees) price tag. Not only were we lied to throughout the process, our time was wasted. It is unfair to people who are traveling from a distance to come and do business at Hillside Auto Outlet. “Bait and switch” at its finest. This business is deceitful.
This COMPANY IS A SCAM AND IM SUING THEM FOR IT. Never ever pls pls no one ever go to this place. They are scam artist. Pls listen to me. This place sold me a car that need thousands in work after leaving their dealership. The manager here scammed me for money, he over charged me by thousand of dollars for the car. And I’m literally going to sue them for it. He named and agreed on a price then put paper work in front of me. And stole more money that I did not know he added. Pls pls again no one ever come to this place. Learn from my bad deal As I said I have to lawyer up for this.I’m in the middle of filling charges against this company. NO ONE EVER BRING YOUR MONEY HERE. AGAIN PLS PLS NEVER SPEND YOUR MONEY IN THIS PLACE. I HAVE TO FILE CHARGES ON THIS COMPANY AND ALL THE NAMES ON MY PAPER WORK. I WOULD LEAVE NAMES BUT I DONT WANT THESE PEOPLE RUNNING. DO NOT BY ANY MEANS SPEND ANY MONEY IN THS COMPANY. If you need help filing charges get an AUTO FRAUD ATTORNEY!!!!! They will file all necessary paperwork for you. And thank you so much for your overwhelming evidence of scam in these reviews.
My dad and I went to the dealership to checkout a nissan pathfinder. I texted the dealership asking about the cars price before going and they confirmed that the car was 17,705 before dmv and taxes. When we went, i had asked the salesman shawn several times and he confirmed the same thing, 17705 before dmv and taxes, and that there were no dealership feees at all. We test drove the car, and waited hours. They tried to get us to insure the car before buying it, which makes sense because after 3 hours of waiting, the finance guy said the price of the car was 25000 dollars, before taxes and dmv fees. Apparently the price put on the website is some strange figure based on a 6000 dollar downpayment, which we were never informed of, the car salesman literally told us we could put ten thousand down and finance the other eight thousand, insinuating that the full price of the car is the 17705 on the website. He repeatedly confirmed to my dad that that is the full price, as my dad was very weary and kept reapeatedly asking. We were completely lied to. Dont waste your time and money here.
This dealership really wasted my time after being in contact with a rep the whole time. I drove over 3 hours just to be hit with the cash offer that was told to me that was accepted was not even talked about and I specifically asked them to not waste my time and I was assured that I was going to walk away with a car. The rep stated he spoke to his manager called me back. Why have a cash offer available to do online accept it then waste a person time never again and I advised anyone else to not go there and waste ur time. The site says no surprises hidden fees after making your offer and getting the the taxes and fee added price. Then I get there and was hit with surprises that all dealers to just to get you in the door definitely bad business and I don’t recommend to do business with them at all. Then had the nerve to ask me do to a review after getting me excited the day before I arrived well here is my review and it’s definitely not a good one, I took off of work to have my time wasted. They do what they have to do and say what they have to say to get you in the door.
Ok, So the trend that most dealerships in NY are doing now. Is that they will have a young car (2020 honda for example) with very little mileage, advertised at a far lower price than the real market value of the car. Sounds too good to be true? Because it is.. the cars are marked at a low price to reel you in. Once you show up for that car. They will slap on the crazy added fees..that you are legally under no obligation to pay for. They definitely want someone with a low credit score to finance, because they are usually vulnerable (having a low credit score), along with having the mindset to submit to the worst options..so it's easier to get them to bend to paying their added fees. The only legitimate fees a customer is obligated to pay for (in your financed contract or bought straight up) are tax, title ,and license fees. Youtube "11 fake car fees" By a former car salesman named Kevin hunter. Also their 5 star reviews are usually fake..besides the vulnerable customer that (sadly) has NO CLUE how much money they actually..just DONATED to the dealership.
Trust the bad reviews, I came all the way from NJ to see a car after calling to confirm the price was correct and asked if they charged fees beyond state mandated. I was told no over the phone and by my salesperson. When it came time to talk numbers there were over $8,000 in fees that don’t existed at any other dealerships. Their asking price was way over the KBB and Edmunds value, which I brought up. They then lowered the price a bit, and when I brought up the fact that they use false advertising I was told point blank “they have to in order to get people in the door”. These guys are con men, all very pleasant, but will lie and tell you anything you want to hear until push comes to shove. They will try and wear you down with personal stories and take you to multiple offices to throw you off and make you feel like they’re doing you a favor. They AREN’T. Run and hold to your guns. Trust the reviews, I wish I would have and stayed far away. They made creepy remarks about my appearance as well, over all a terrible experience.
I drove 2 HOURS to come look at/test drive a car they had in their inventory. I spoke with them multiple times during the week, called the day before and the day of to re-confirm the car's availability. Spoke with multiple sales reps and scheduled an appointment for 4:30pm. When I got there, ALL of the sales representatives had left for the day and didn't inform me prior to leaving, and there was one guy there who didn't even know I was coming. He informed the sales manager, who then sat down with me and started asking about prices and numbers, WITHOUT even showing me the car. I said I wanted to test drive the car before talking numbers and he tells me the car is "not available to test drive because we have to repair it." Excuse me?? So not only did I drive 2 HOURS unnecessarily, but I didn't even get a chance to SEE or SIT in the car that they advertised!! I will not be coming back here. Incredibly unsatisfying and unprofessional experience. I am very disappointed.
I contacted the dealer days ahead of time to ask if there were any dealer fees associated with the internet price. I was told that the dealer had no dealer fees. Today I drove over 2 hours to look at a 2021 Mazda CX-9. I was interested in the car ... We sat down to discuss the price with the manager and was told that there was a $5,000 "down payment" added to the internet price. I objected to this since I had called earlier to verify there were no dealer fees. The manager told me there were no dealer fees but this was simply a down payment. I was confused since I was paying cash. He said even with cash, you're still a responsible for the $5,000 down payment. We left the dealership immediately. We drove over 4 hours roundtrip to find out the car was $5,000 more than the advertised price. This is such a scam. I'm so tired of dealers having hidden fees once you arrive at the dealership. AVOID!
SORRY I HAD TO LEAVE 1 STAR BECAUSE THIS IS AWFUL WHAT THESE GUYS PUT ME THRU I BEEN REQUESTING TO SPEAK TO THE OWNER FOR MONTHS NOW THERE HIDING HIS CONTACT INFO FROM ME BUT I WILL EVENTUALLY SEE HIM I WONT GIVE UP I WILL CONTACT THE NEWS AND MORE ABOUT MY EXPERIENCE WITH THEM I ALMOST LOST MY LIFE IN A CAR THAT WAS SOLD TO ME IS ONE OF MY COMPLAINTS WITH MANY MANY MORE FOLLOWING THIS IM REALLY HURT I TRUSTED THEM SMH THEY TOOK MY LITTLE BIT OF MONEY AND GAVE UP MY ML500 ITS A CRIME WHATS GOING ON BUT I WILL ALERT THE OWNER I DONT THINK HES KNOWS WHATS GOING ON SMH BUT IMMA TAKE THIS SO FAR I WILL NOT GIVE UP EVEN WANT THE NEWS TO COME WITH ME THERE AND THE REST HAVENT BEEN TOLD AS OF NOW SMH STAY TUNE I HAVE 6 SOCIAL MEDIA ACCOUNTS IM KNOWN ALL OVER THE WORLD NOW IM GOING TO TELL MY STORY TO THE WORLD IF THEY DONT GIVE ME THE REAL OWNER CONTACT
This place seemed very professional at first, reaching out to me to schedule an appointment to see the vehicle I was interested in and following up and confirming with me via email and text day off. It took me two hours to get to this dealership with me even calling to confirm that I was on my way and running a few minutes late. When I get there they told me the car was being serviced and wouldn’t be there till two day from now. This really made me question their professionalism as I was in touch with them all day and nobody let me know the car I was going to see wasn’t even available to see at the time they set me up for. Cars are already a very stressful thing to buy and make sure you’re not getting taken advantage of and this experience certainly made it so I would never trust this company with purchasing my car.
Do not shop here. The prices listed are the finance price after a ~25% down payment, and therefore do not reflect anywhere near the actual price of the car. I was very serious about buying a car, I confirmed the "price" on the phone before going, scheduled an appointment for test drive, and was fully prepared to buy the car I was interested it, in cash. After a test drive, which I was pleased with, we sat down and they told me the actual price was the listed price plus 5900 (the down payment), and we were therefore unable to reach a price (even pre-tax/fees) that I was expecting to pay. This is an intentionally shady business practice, would rather do business with somewhere that is not employing these tactics. I suspected a used car dealership to try to add fees/etc, but this is just pure false advertising.
Mo and Mr. Alex are amazing. I cannot thank them enough for all their help, guidance and advice through out the whole process. Mo was extremely knowledgeable and understanding of our needs and concerns and helped us find our perfect car. Both Mr. Alex and Mo were available to answer all our questions and from the moment we stepped into the shop until we were given the key and drove away we had their full support. Their kindness, respect, care, excellent service and the rest of the team members quality of work is like no other. We highly recommend them and this business. Please check them out for all your car needs. Everyone in this team treated us like family and we couldn't be happier. They are the BEST! Blessings for them always!
This is the worst service I have ever experienced. These people took my money, had me get insurance in a vehicle and by I returned they said, the car I was supposed to drive out the mart with, crashed, almost total. That I believe is not true. After I requested a refund they wanted to give me check and I paid in cash. I waited almost 2 weeks for my refund. I kept calling and they rejected my calls because they knew my number so I called from another phone and as soon as they knew it was be she hung up. The were so impolite. They tried to give me a cheaper and uglier car after and I refused, all I wanted was my money and so I could get another car. I went World Star Auto and get quality service and a great car.
SEND THE REFUND TO CAPTIAL ONE AUTO FOR THE CANCELLED SERVICE CONTRACT August now and still dealing with FRAUDULENT activity with this company. And I notice none of your earned negative reviews have a response from the owner. After several months of dealing with this business(Nov 2022 to April 2023)...buyer beware. Having a very concerning financial fallout regarding a "service contract" that was added on during the sale. We didn't understand it but trusted, yes trusted these men during the buying process and they disappear afterwards never fully being available by phone for questions. I would never purchase from again nor recommend this dealership.
I went in not really expecting to leave with anything but Shak took care of me and made sure I came with nothing but left with something. I have no complaints at all I left with a car that was even better than what I had originally went for. I am pleased with the service and very happy with my new car. I will make sure I recommend anyone who’s looking for a vehicle over to hillside auto outlet ! Thank you to everyone there, who works extremely hard to meet customers needs and a super super superrrrr thank you to Shak who made it all possible for me today. I can say thank you a million times !!
Hillside Auto outlet is hilarious. I never believed they could work with me on pricing. I saw a price online without knowing that there was a deposit of $6k as a down payment to qualify for the price. But when I got tonthe dealership, the staff and managers were able to work a compromise with me to be able to get the car I wanted without taking any offense. They were able to work with the bank to give me a fair interest interest rate with very low monthly payment. I can recommend HHillside to anyone any day. Thank you Hillside family.
If your going to buy from here don't buy in cash. For some reason it takes them over 4 days to get a cash price on a vehicle, when that should really be something that is already information to the public, especially when your running a used car business. Customer service reps I spoke to were lovely, but the not being able to get a cash price after waiting 4 days is really aggravating. I'm not one to get in the way of business so this is just a review for anyone that cares to read them.
Pretty pleased with my experience at Hillside auto. Shoutout to David B. He was extremely helpful. When I wasn’t satisfied with the car I originally came in for, he helped me get into a car that I was very happy with. My only issue was with insurance, and the staff went above and beyond to help me find a quote. Also be mindful that the price online is based on a $6000 down payment. Otherwise I had a very pleasant experience and I am so happy with my purchase so far.
Horrible place to purchase a vehicle. Very unhanded sales tactics. Prices listed are only applicable with a MASSIVE down payment. The finance manager Luis, will add on a $4000 guarantee to the total loan amount and tell you its a gift for shopping there. After multiple times of agreeing on price listed, the final amount will be $8-10k than originally spoken of. Process is rushed so that you don’t notice what you’re actually looking at. AVOID THIS DEALERSHIP!!
Hospitality on a million at this dealer. I had a very good experience overall everyone is very friendly and caring about all concerns. Guery walked me through the entire process and guided me every step of the way and the Finance Manager kept the whole process clean. Loved it. You should definitely visit, they will find you what you want. I had my reservations, but their service exceeded my very low expectations. Thank you guys.
Hillside auto is the best auto dealer ever this is the 6th car I have purchased from them and let me tell you they are absolutely amazing, Shout out to Alex. M sales manager you are truly a blessing they treat you like family, the cars and prices are great I have never been disappointed, I highly recommend hillside auto at 161-10 hillside, you don't need to take my word for it go try it yourself, you won't be disappointed.
I don’t know where to start hillside auto is a one stop deal, they have great cars, great prices and wonderful people to work with especially Elizabeth and sales manager Alex they worked with me diligently from beginning to end they took care of everything swiftly, I highly recommend the outlet at 161-10 hillside, the best customer service you could ever ask for, thank you guys and keep up the good work.
Drove 2.5hrs for a trashed corvette that needs attention every at showroom cost it's missing knobs and damage everywhere. Paint is ruined and it's missing the key. A joke of a place. Straight up garbage. They every lost the key. Never again Straight up junk. The staff was very polite including the manager. They did try to accommodate the missing key situation. Just too far and situation issues.
Thankkkkkk you to jp , gary ,alex & davidddd especially for getting me & my family in our New Luxury Vehicle. At first, I certainly was discouraged, but after giving it some more time, and David really working on my profile, I was actually able to walk away with a brand new vehicle well basically brand new vehicle with a great monthly cost little to none credit inquiries. Thank you all again.
HORRIBLE DEALERSHIP...Drove 3hrs for them to double the price on a vehicle advertised for something different. They then "honored" the price, so I started working with a salesmen who left and I never saw again. They gave me a number then ran my credit and asked the bank for something way higher than the price they offered me. A BUNCH OF MISLEADING LIARS
The most Crooked !! Used car dealer ever . I bought a gle and after purchasing the car driving it home and on the highway the car has body roll and they refuse to replace the struts and get me my second key after the. I was told they wood!! JP acts like a gangster !! lol More like a looser that robbed me and other people .His time will come !!
Had a great time today at hillside auto outlet. Geury was great, very helpful and knowledgeable. He guided me through the whole process of trading in and purchasing new car. David the finance manager also was amazing and really made me feel comfortable throughout process. JP made you feel like family, made the experience great. Highly recommended.
It's ridiculous that you have to search through the fine print to discover that the advertised price doesn't include a $2.000 down-payment. I wonder if this is false advertisement. At a minimum, it's a horrible way to start a relationship with your customers by not being upfront with them. Deceit doesn't build trust. Hillside Auto wasted my time.
They sell bad cars and lie to you about the cars past history. Also their service department overcharges many people that don’t know about cars. They charged me 850 for a 400 dollar job. They make promises they can’t keep. Be careful buying a car from this place!!! And majority of people that go to their service department are getting scammed.
Luis help me to the bank to finance my car. And Luis never stop finding the bank to finance my car. Thank you Luis for getting a car. Elizabeth help me to get car insurance. Thank you Elizabeth for helping me. My experience in Hillside is very nice. Next time I gonna buy my SUV I will buy in Hillside. God bless you Luis and Elizabeth.
Scam… STAY AWAY….. we negotiated price and agreed for $12k price. So I let him run my credit and while finalizing order he increased price to 18k. I have perfect credit score. I even offered him certified check/ cash. He will achieve you your monthly payment but will increase payment term by 2 years. DO MATH EVERYONE…
Guery was my salesman. The service was fantastic from him and everyone at the dealership. He was able to help me find what I was looking for in my budget and a perfect vehicle for me. Thank you guery,Louis and everyone at hillside auto for your fantastic service. Will be coming back when I purchase another vehicle.
I was helped by Elizabeth R. She was sweet, kind, patient and helpful. I had a great overall experience here and very grateful for the help I received from all staff members present. Everyone had a great and positive attitude. The process was not long at all which is a bonus. I am really happy with my purchase.
I recommend this place to whoever is interested in purchasing a vehicle. Gary was our salesman and he was very helpful and did not pressure us which my husband and I really appreciated. The dealership has good, clean cars, reasonable prices and most importantly they provide great and quick service. 10/10
I got the car I came for 2020 X7. Everyone was extremely helpful. Service off the chain. Specifically JP the GM is amazing I even texted him at 4am when I got out of work to tell him that I want to pick up the today and respond to me WoW if you are looking for a car make sure ask for JP he's the man
Thank you guys so much for making the process so quick and simple. These guys are really good at their jobs and will help make the car buying process easy, their like family and will treat you like nothing but! I am beyond happy and very grateful to the whole team make buying my first car amazing!
Shane what can I say from the greetings to the final steps he was wonderful, I was extremely nervous to go through this process but Shane made it super easy and reminded me that everything happens for a reason. The manager Luis was also great overall and amazing experience again at Hillside.
Shack was my salesman He was delightful and cater to exactly what I was looking for in suv Overall all staff is pleasant and friendly And don't worry about feeling nervous going alone as female you will not be taken advantage of with high prices Luis works with you and figure out good deal.
Do not trust this dealer's internet pricing. It lures you in with a low internet price and then adds a crazy amount of money to the out-the-door price. For a car listed at $19,749, they wanted to charge $25,682. That's blantant fraud in my opinion. I would not buy anything from this dealer.
I came to hillside auto outlet not sure if I would be able to get a car because my credit was horrible. With the help of Elizabeth and Luis the finance manager they were able to get me into a car that I love and within my budget. I will definitely be back when i’m ready for an upgrade.
Great experience with the team Very professional and fast turnaround., Gary the sales consultant, JP the Manager and Luis Tavarez , they worked very hard to satisfy their customers. My husband and I are very satisfied. Godd job guys . We will definitely bring more customers to you .
This is a Great place to buy a car! Great selection of cars, priced fair. ALL THE PEOPLE THERE WERE FANTASTIC! Very helpful in every way! Any problems, handled! Levan was the man who sold me my car, and he is a very nice knowledgeable guy! THANK YOU AGAIN FOR A GREAT EXPERIENCE!
At Hillside auto outlet you’ll get the best deal ever with the help of Gary the sales consultant, JP the manager and Luis Tavarez, If you need a car I advice you to go to hillside auto outlet they are very professional and helpful. You willl not regret it am telling you.
Just walked off the lot with a new baby! My experience was excellent from the moment I walked in till the end! Shane was amazing and processed my paperwork’s quickly and efficiently. Rolando helped me get the best quotes and pick the perfect car for me! 5 start service!
My husband and I had a very good experience with the hillside auto outlet staffing. They are great and very nice people. Geury and Luis made us very happy with a great deal. If you need a good car do not hesitate to step by. They will work together to make you satisfy.
Worst Car Dealership In Jamaica Queens. They sell damaged cars they only fix them so that they are good when you go test drive them. I bought a car here my self and a couple of people I know. We’ve all had engine and transmission problems 2 months into having the car.
Luis T and Andres O. were great! I bought my dream car and had the most wonderful experience. It was a very smooth and easy transaction! 10/10 recommend! I couldn’t be any happier. I will be recommending all my friends and family to this dealership! Thanks guys!
These guys are the truth! They were very patient and understanding! They go above and beyond to make sure you are satisfied!! The price was great and their customer service was impeccable!! I would recommend these guys to everyone!! I’ll be back for sure!!
Friendly staff, effective customer service my sales rep Andrew was warm and welcoming he made my purchase easy, he was very professional. I recommend hillside auto a place to get your next vehicle they work with you and make sure you purchase is worthy.
The General Manager JP was an amazing help. He walked me through every step and whatever questions I had, he was very knowledgeable and gave me a full understanding of whatever I was unsure about. Will definitely be coming back for my next car.
They deserve no stars!! I bought my car from them in February. They gave me a temporary registration which expired on April 7th. They still have not sent the paperwork to the DMV. They are unprofessional and will not answer your calls. They
This place was awesome. Naami was great as the Capital One Specialist. He made sure to make a list of vehicles that work with my approval. He showed me all my options and was not pushy at all. I also want to thank Luis the finance manager
Don't even think of going here.They advertise and tell you prices over the phone for far less than they are actualy selling the car for...BIG SCAMMERS!!!!!!...in the end I went to another place that was honest and straightforward and got
This dealership is awesome! My sales consultant Gary was awesome from the first handshake. Good energy, upfront and they were so patient with me. They worked with me and made sure I left with the car I wanted. When I tell you these are
I had an excellent experience at hillside auto outlet. MO was very helpful and attentive to my needs and necessities. Luis helped me with all the finances. I recommend others to come here if they want a new car for a reasonable price.
I just bought my car with from Hillside Auto Outlet and i want to hive big thanks to TJ and JP for all of there help. I have been to many dealerships and the persistence and care i was given was outstanding. 10 out if 10 recommend
Thank you for helping me push as my dream car I love those guys they're very professional and help me with all my needs for my new vehicle Alex M your the best I recommend all my family and friends to go see hillside auto outlet
Hillside Auto Outlet is the best car dealership that I ever know. Luis Tavares finance and the sales consultant Geury Taveras are very respectful people. They’re very friendly and helpful. I definitely recommend them. Five stars
Walked in, didn't like the vibe, but sat down for 15 minutes until I saw a customer there looking impatient. Was told he had been in there almost 4 hours and still no deal. I then walked out. Not gonna let them waste my time.
It's a real scam. Down-payment is on top of the car price))) Someone will complain about them for fact. I was wondering about good reviews here but I see 90% of them from long time ago. Previous management I guess...
Gary , JP & Jalissa were all amazing i Will for sure be going back and getting another car. I love doing business with people who treat you like family and gary definitely made sure we felt at home. They the bomb!!
Quick and easy process the staff was very friendly and helpful Elizabeth helped to set up my appointment and with paperwork , Luis and J. P. Helped out with explaining the financial end and working with the bank.
Very personable and professional service. I would recommend Hillside Auto Outlet to anyone who is looking to purchase a quality car. Luis and Elizabeth are highly recommended by me. Their service was outstanding.
Great customer service! Everyone in the office was able to help us in their own way. Specifically Alex M and Luis!!! They stuck to our budget and didn’t go over like other dealerships. Will definitely recommend
I walked into Hillside auto outlet, just Lookin I end up going home with the car. Alex M was very helpful professional, and was very good to do business with. highly recommend Hillside auto outlet go see Alex.
Hillside auto, very fast and polite workers. Was an exciting experience for me all staff was wonderful and I would definitely come again. Elizabeth is my very best and the whole team was wonderful.
JP, Guery, & the rest of the guys are awesome. They took their time with me. Got me a great deal. Took care of the insurance, registration, & plates. I definitely would do business with them again
Best car buying experience. Everyone is super friendly. Awesome customer service. They go above and beyond to help you. They treat you like royalty. This is our new family. Love them all. …
Very pleasant and friendly staff. Elizabeth, Luis and the manager JP helped my family and I throughout the entire process and provided great advise. Will definitely come back in the future.
They hidden charges , don’t trust the price they give you at first , and the cars are not in good condition, they also hide those problems! Really bad salesman JP don’t even let you talk!
Has to be new management. It’s crazy they also charged me $800 to fix 3to 4 spark plugs. On top of that I payed for warranty. The service they give after you buy the car is ridiculous!!!
This was a good experience Rah & Alex are the best helpers you can find. Please come buy from Hillside autos you guys won't be disappointed. Thank you for your time and help …
I had an amazing visit today with Elizabeth and David at hillside auto they was very outstanding they need everything to help me so i recommend you to see them u won’t regret it
Great dealership i am satisfied of their service they did their best and got me approved for the car of my liking i would definitely recommend. shoutout to Elizabeth …
They are the very best… helped me to drive off the lot with a brand new BMW the same day. Thank you Alex M. for all your hard work with me today. The entire team is fantastic.
5 stars for Elizabeth for being so helpful and giving us all the information needed when entering while buying our new car! Thank you all for you help Elizabeth and Luis
I want to give 100000 reviews to Geury who was so awesome helping me get a car. Alex thank you for answering my call! And Luis for the accommodations with budget!
I had a great experience working with Elizabeth. She was very helpful with helping me to purchasing my car and finding affordable insurance coverage for my car
Stephanie Aviles was AMAZING! She got me into a brand new car in such a flawless &’ effortless way! 10/10 recommendation! Thank you Guaray for starting us off!
I started with Shak and then Sean took over the process went well even for the fact that I changed the car I wanted!! They are very professional - Singh, H.
Guery and David took care of me like I was family. Very very patient, helpful, and always with a smile. And they took care of EVERYTHING!! Thank you family!
The team at Hillside Auto are very straightforward and explain any questions you ask. I appreciate the help from Elizabeth, Greg, and Alex on my first car
Amazing customer service felt with JP the GM got me approved regardless I f my credit and lower payment then excepted. Make sure you go and see JP
Great Deal on my Porsche Macan S help every step of the way! Great people! Great. Dealer! Amazing financing! Guery, Jonathon, and Luis were GREAT!
Guery!! He was so helpful with my sister’s first car. He explained every little step for us and made the process so much easier. Recommend 100%
Guery, has amazing customer service . he helped me along the process of getting my first car . Couldn’t have had a better experience !!
Elizabeth was very helpful and did and excellent job. I bought my car and my son is coming to buy his.car too. She is the best
Gary and his team at hillside auto are the best in New York Queens! From the finance to your insurance! Great team work!
i had a great experience! they were so helpful and I really appreciative everything they did to help me find a car!
Luis T is the finance manager and he is your guy, He has patience and will make sure you walk out with a car.
He did a very good job excellent work thank you so much. Always will help when needed thanks again gray.
Just got my first car from the dealer and Elizabeth has been a sweetheart throughout the whole process.
I love how the dealer is very friendly. Top service. Got a Tesla from here top notch service
Gary was very helpful when buying my first car. He helped me get the best car I've wanted.
3258 reviews
134-01 Atlantic Ave, Richmond Hill, NY 11418