WORST POST SALES EXPEREINCE I HAVE EVER HAD I purchased a car from this dealer in July this year for just under $13,000. Unfortunately, during the first couple of months of driving I noticed some shuddering when reversing & harsh gear changes. I took car to my own mechanic & they outlined quite extensively some potential issues & recommended I took the car back to the dealer while still within warranty. I dropped the car off at the dealer & was told I would be updated on the fault finding & repair process. I called a day later & was told there was an issue with the clutch that they were going to repair & cover under warranty. Each subsequent call made I was told that this was a “huge job” & I would be called once it was done. Multiple times I asked for more information about what specifically had been done, with this question constantly deflected with the reply that I would be called once it was done. I reluctantly agreed to wait upon this call from the dealer with the trust that my car was being looked after. I called to follow up once a week after a few calls during the first week. 3 weeks passed with no legitimate update from the dealer & hence I called again requesting more information. I don’t know how long it takes to replace a clutch, & hence I was always understanding of how long the repair was taking. I asked for more information regarding the delays to which he said he does not ask the workshop, which was literally across the road, any questions about the repair & just waits for the bill/report after the work has been done. I told him that I would appreciate if he talked to the workshop so I could get a proper update on what work had been done, to which he blatantly refused & suggested I pick my car up in its current state if I was unhappy with this service. I emailed requesting direct contact to the workshop & obviously conveyed my frustration caused by the prior phone call. I was thankfully given a contact. The workshop immediately told me that they had simply been waiting on a hoist to free up so they could work on the car. It is incredibly frustrating that the dealer had refused to ask or pass on this simple piece of information that would have easily explained the wait time. I picked up the car from the dealership 25 days after dropping it off. The car was powdered in dust, had square grease marks on the roof, & some sort of red sap was dripped over it. No one made any apologies or gave any sympathy for my situation & simply told me how much money they had spent to fix the car presumably suggesting they were doing me a favour. The cost of the repair was a fraction of the amount of money I gave them to purchase a car which had a defect which legally had to be covered by warranty. I do not see this as a favour by rather a responsibility which they very reluctantly did with the absolute lowest level of professionalism. I find it poor that no apology was ever made to me & while I do not expect an extensive clean of my car after repairs, as that is not what they are being paid to do, I think anyone with any pride in their work wouldn’t have left the car as dirty as it was when I picked it up. The whole process was incredibly unprofessional & very frustrating considering the simple steps that could have been taken by the dealer to make the process smoother for both parties. The dealer was consistently rude & could barely even make out a word to me when I came to pick up my car. This dealer has been incredibly unprofessional, impolite, & incompetent. I don’t know if they were simply unhappy that they had to cover nearly $2000 worth of repairs & labour, or just lack the basic communication skills to keep a customer updated. This was the worst post sales experience I have ever had.

My daughter who is 18 purchased her first car from this car dealer less than two months ago on 23/9/2020. She spent all her savings on the car. The car had two issues a faulty washer when we bought it and soon after purchasing the car, we noticed that when opening one of the rear window, it was sliding down faster than the other ones. After a couple of weeks, the window could not close and we had to manually pull it up and make it hold with strong tape. I mentioned it to Marcus, the person who sold us the car. He said book it in our work shop and we will fix it. However, I received the worst customer service as he did not return my calls when trying to book it, he was obnoxious and practically hung up on me twice. I had to call him three times on the same day, each time he pretended not knowing who I was and finally arranged a booking for the next day. The mechanic knew nothing about the window that needed to be repaired. I had to call Marcus again to discover he changed his mind and was not going to cover the cost for the repair of the window. I then spoke to his boss Clay who argued the car was 11 years old, therefore has no warranty if older than 10 years blah blah blah and he hung up on me when I said I was going to write a review and call Fair Trading. (Again the car was bought less than two months ago). Marcus showed us a very different side of his personality when it came to deal with the issues. Displaying very poor customer service, a lack of courtesy and professionalism very different approach to when we purchased the car. Also, when we insured the car we could only insure it for $3500 market value and my daughter bought it for $5750.

I just want to start by saying a MASSIVE THANK YOU to Clay and Jesse for taking such amazing care of my daughter!!! It was her first car and they bent over backwards to make her dreams come true with her first car! They did everything they could to get the price right down to help her afford it. I never felt like we were just a number or just another customer! It was personal friendly happy respectful and professional service from the very first minute we had contact! I saw this gorgeous little red BMW on car sales and from when I reached out from the very first text they were attentive and wonderful. Then when I turned up to see it, they were ready for me and the yard was impressive. The car was also immaculate. They serviced it and had it ready to go. Indeed, impressive is an understatement. What a great business. And as soon as my daughter gave the go-ahead, payment and delivery were efficient and easy. I asked if they could drop it home for me and within minutes, Dan the angel appeared and dropped it to our home immediately. When my daughters got home, they were so surprised to see this little red beauty gracing our back yard. They spent hours in it; bonding! What an exciting moment for them to share. What a beautiful moment for us as parents to experience; and we have Clay, Jesse and Dan to thank for all of that. When we are ready to buy the next car, we will be back! I highly recommend them to everyone. Thank you Clay, Jesse and Dan! I look forward to seeing you again soon! Jehane

The customer service is more dodgy than that car and that speaks volumes. 2.5 months ago I decided to upgrade my car as I was 8 months pregnant and wanted reliably. I purchased a car from Clay. Upon signing the paperwork Clay stated that the car would not come with dealer warranty due to its age. With the covid lockdowns I was unable to view the car and was having it delivered to me I told Clay that I wouldn't be able to go through with the sale unless there was some sort of warranty. Needless to say the sale went throughand the car arrived. Since then the car increasingly began shuttering and is now entirely undrivable. I emailed Clay directly and his short arrogant answers caught me off guard. Failing any helpful response from him I called the dealership and spoke to his co worker who indicated that I should take them to Fair Trade. When I explained that I didn't want to go to Fair Trade, I just wanted the reliable car that I thought I had purchased from them, and that I now had no transport and a 6 month old child he laughed and said "that's good". Such an unbelievably gross and unprofessional group of men. Not only would I avoid buying from them, I would also suggest avoiding any unnecessary communication as the whole experience has left me very upset and frustrated.

I have been buying cars from auto outlet direct since I was 6 years old. It’s not everyday that you get quality and friendly car dealers in the same place Several years ago, I was looking to buy a Subaru Outback wagon. I was a hockey goalie at the time, and I needed to know that my goalie bag and goalie sticks would fit in the back of the car. If you haven’t seen a goalie bag, I’ll just say that it is big. Heavy, too: about 18kgs. I brought the goalie bag and a goalie stick or two to the local Auto outlet direct. They fit in the back just fine. The salesman Marcus asked me whether I feel the puck through the equipment. I told him no. And to demonstrate, I had him put on one of the leg pads, which I then repeatedly whacked as hard as I could with the goalie stick. And then I said, “You know, I’ve always wanted to beat a car salesman with a hockey stick. You should tell your boss that you’ll go to such great lengths to sell a car that you’ve let a customer beat you with a hockey stick.” I did buy the car. It turned out to be the best car I’ve ever owned with no problems. I’ve had the car 3 days now and I’m planning on driving to Darwin. Thankyou Auto outlet direct.

Unreliable and Unlawful. Our small family business put a deposit on a ute at Auto Outlet Direct last week. On Monday morning we advised we were depositing more of the total amount and then our finance would finalise the difference. An hour later, remittance was emailed. Following the remittance we were phoned by the manager who informed us the car had been sold. We were told our initial deposited funds would not be returned until the addition funds pending were cleared. Thankfully the bank stopped the transaction and we eventually got the initial deposit back so we could begin our search again. The manager couldn't tell me if that was before or after my deposit was taken/sale reciept was provided that the car was sold from under us. He seemed frustrated that I cared and said "I don't understand why your getting so upset over this". Auto Outlet Direct has directly impacted the functionality of our business and delayed scheduled work we had planned based on the sale reciept provided. We were left extremely disappointed, out of pocket for some time and at a loss financially within our business due to the unexpected delay searching for another vehicle.

Unfortunately there was lots of problems with my car that wasn't disclosed. This ranged from a missing engine tray, front bumper having no clips or screws and fell off within the week. A quote for new bumper / clips is $2500! Panel beater advised its been in a crash effecting the front end. Carpet is ripped up, rust spots, car only had 1 brake light working on delivery, only one electric key that doesn't work, air con doesn't work - I had it regased but that's not the issue. I can't afford to fix the bumper or find the air con leak so we are again without a reliable car. They also wouldn't provide me with the mechanics report only that it's road worthy but not really when you bumper is hanging off. I sent emails to try to rectify this directly but all went unanswered Department of Fair Trading will be my next step.

0 OUT OF 5 STARS ACTUALLY! Purchased a vehicle in June from this company. Clay seems nice and personable when you're looking to purchase. I bought interstate due to limited stock, I was told the car was in great condition, well maintained. The communication quickly changed when we noticed that the vehicle started having oil problems. Now the vehicle has major problems with a $12K mechanics report. Marcus is extremely rude and dismissive, telling me to "just go to Fair Trade", not willing to negotiate or assist with the repair of the vehicle. As for Clay... I haven't even spoken to the guy since he sold me the car, he doesn't return my phone calls, no replies to my emails. Clay and Marcus have definitely lived up to their stereotypes of used car salesmen. Hope you're happy with yourselves!

We purchased the car online as the overall pictures looked good (must be photoshopped). My client lived in rural nsw and they said they deliver, they were nice over the phone and the client was happy to await seeing his car. Once delivered the body had a few scratches noticeably on the drivers door and light damage on the bonnet, also oil leaking. We contacted the last mechanic that got serviced on the book. He told my client that the car had a head gasket leak. We took it to the local mechanic $2100 later of repairs plus needing 4 new tyres. A week later 2 letters came in the mail for 2 toll invoices on the day of delivery totalling $28, we contacted the dealership about this and the rudeness of the salesman about the situation, I wouldn’t recommend this place, not even to my enemies

Had a great experience at Auto Outlet Direct. Clay and Marcus were friendly and upfront, answered our questions but also left us alone to do our own checks. The car was listed cheaply which initially worried me, and inevitably buying second hand has risks, but I was reassured - they pointed out some aesthetic things which drove the price down, provided all log books, and most importantly they were happy for us to take it to a mechanic for inspection (not all dealerships like this). The business model is also low price high turnover (60-80 cars a month vs 10-20 at other dealerships), so cars might have the occasional dent or scratch, but if you don’t mind that it also means a more relaxed sales experience, they seem happy to let a car’s merits speak for itself.

I would like to thank Clay, Marcus and Dan on both their excellent service and communication when I purchase my car from them just shy of 2 week ago. The complete process from enquiring about the car to purchasing the car was very easy, not to mention getting the car delivered within 2 days to my town. Because of Covid and lockdown, I was unable to travel, see and test drive the car personally. I did do my homework though before going though with the car purchase and I did ask quite a few questions , but that's what you have to do. Both Marcus and Clay were very open and honest about the car and what the fees were going to be. I am very happy with my purchase and would highly recommend Auto Outlet Direct to anyone who is out to buy a car. Thankyou

Excellent service all round. Despite a rough start where the first car I purchased from them broke down within a week, they handled the situation very professionally by organising the disposal of the car and gave me a credit very close to the original purchase price. Within a couple of weeks I purchased another car from them - they gave it a thorough mechanical check and delivered it to my home address shortly after. Friends have been surprised at how reasonably the car was priced. Trust these guys, they will look after you and will positively redefine your perceptions of used car dealers. Thank you very much Adam for your amazing support.

I recently purchased a car from here, and I couldn't be happier with the entire process. the staff was friendly, knowledgeable, and attentive to my needs. The selection of cars was impressive, and I found exactly what I was looking for. The pricing was fair and transparent,The test drive was thorough, and I had the opportunity to assess the car. Additionally, the car was in great condition for its age and price range. The paperwork was handled efficiently, and the entire transaction was completed in a timely manner. If you're looking for something thats affordable and in great condition, I would definitely recommend them.

Clay and the team at Auto Outlet were tremendous during my whole buying experience. Being an interstate buyer I was hesitant in buying without physically seeing the car. The whole process of the purchase I felt very secure and doing a transaction over the phone and by email has never been so easy. I received my car off the car carrier which the dealer had also arranged and made everything in this transaction so smooth. I am so happy with my purchase and recommend Auto Outlet to anyone looking for a top quality car at wholesale price. Thanks again guys! Look forward to buying my next car from you!

I recently had a great experience at Auto Outlet Direct. I highly recommend them to anyone in search of a new vehicle. The staff demonstrated exceptional integrity and were very helpful throughout the entire process. Their trustworthiness and dedication to customer satisfaction truly set them apart. I was not rushed in my decision and was given the space I needed to think about my purchase. As a women buying a car it can be a scary experience, but Auto Outlet Direct made the process easy and not intimidating at all. I would definitely pop in and have a look at their offering.

A huge thanks to Jesse. I was interested in a few different cars from one end of the country to the other. Over a two week period I contacted about 20 different sellers. Jesse was about 17th on my list, and responded first, within the hour actually. He was straight up, and although my finance was approved for a car from another seller, before I could get a car from Jesse, he still treated me with respect. Who does that in the used car biz? I will be going straight to Jesse for any future cars for myself and my many daughters and friends. Thanks mate, you’re a stand up guy!

I had the pleasure of dealing with Jesse whilst looking for a new car in which was a very complex/complicated life situation I was experiencing. Jesse took the Enquiry with no questions asked, helped with every single question I had an accommodated to my needs promptly. The sale went through smoothly, fast and with no issues at all. My car was picked, paid for and delivered within a couple of days and I couldn’t thank Jesse enough! Highly recommend and would purchase from him again in the future if I need a new car.

Left a $1000 deposit for a car subject to fiancne , finance could not be achieved & even though I have signed no contracts or agreements thye refuse to give my deposit back has been less than 10 days since deposit was placed. absolutly unprofessional. will be taking legal action Staff here then proceeded to negatively review my work in a different state that they have no experience with you. Completely unprofessional. Have reported to the accc & fair trading nsw

Jesse and the team at Auto Outlet Direct were excellent. Jesse was friendly and professional. What I loved was there was no ‘hard pressure selling ‘, just sound solid advice and the pros and cons of each car I was interested in. We did buy our new car from Jesse this week and we are delighted with it. I would not hesitate to highly recommend the team at Auto Outlet Direct. The have THE BEST prices and a huge selection of cars. I was like a kid in a candy shop.

These guys are great and there cars are fantastic, clean and well priced. Disregard the negative reviews, if you are buying a used car you need to use your due diligence and check the mechanics of the car you are buying and get warranty & always get a full service for piece of mind. I brought a Volvo XC60 - It is a great example and runs well, after a full service it will have another great life. I will be coming back to Auto Outlet for my partners car.

Had a wonderful experience purchasing a car through Auto Outlet Direct! All the staff were very helpful and kind! I initially contacted outside of business hours and they replied promptly and were able to book me in for a test drive during the operating hours for the following day! They were very honest and professional throughout the appointment and genuinely care for not just the cars but also the clientele! Highly recommend :)

This is the 2nd time I have purchased a car from Clay and the team at Auto Outlet. I run a carpentry business and we needed to upgrade our work vehicle. At short notice, Clay was able to provide our business with a great Ute, even offered to deliver it to our building site within 24 hours. We will definitely be using Auto Outlet in the future for sourcing our work vehicles. Thanks for a smooth, reliable and honest transaction.

My husband and I recently traded and bought our car and we were greatly assisted by Jesse. Jesse was thorough in showing us the car and answered all our questions. Pricing was fair and the trading process was easy. Very good quality and low KMs considering it’s age. The process from inspecting, purchasing and delivering went smoothly without a hiccup. I cannot recommend Jesse and Auto Outlet Direct enough!

Bought a mazda cx-9 with them 2 weeks ago and found out the car has damaged engine mounting. I paid $1500 for 3 year warranty however calling the 4 times in 2 weeks still haven’t received the warranty details from them. Still waiting on the warranty details to fix the car and when complaining to staff that i have calling them 4 times in 2 weeks he replied me at least it’s not 5. Absolute rubbish company.

Clay and Marcus demonstrated a very professional experience for myself and my partner when we bought our close to new car. They were very patient with us as we wanted to explore all our options. In the end - we couldn’t help but go back to their yard to purchase the car. The ongoing support from them has been fabulous. I have already recommended Auto Outlet Direct to my friends and family.

Minus 1000 stars NO ONE BUY A CAR FROM AUTO OUTLET IN FIVE DOCK I PAID $10,000 FOR A CAR IN OCTOBER AND WHEN I WAS DUE FOR REGO IT DIDN'T PASS PINK SLIP AND IT IS GUNNA COST ME $2000 TO FIX THE PROBLEMS THIS CAR SHOULD HAVE HAD FIXED AND I ASKED THEM TO FIX IT AND THEY BLOCKED MY NUMBER I RANG FAIR TRAINING AND THEY HAVE BEEN IN TROUBLE ALOT OF TIMES BEFORE FOR THE SAME THINGS

Where to start great guys , straight forward non cringe used car sales experience. What you see is what you get . I would highly recommend I grabbed a bargin and a very clean and well maintained but also serviced and checked prior to being sold to me . Highly recommend remember you can buy a car but what they sell also is peace of mind . That’s priceless job well done lads!

Excellent service! We bought an older vehicle from AOD and were expecting some minor issues with higher km's. It had a fairly major issue once we arrived home and were expecting to get a hard time from the dealer, but they asked us to get a quote from repairers and refunded the money into our account that day. These guys are very friendly and can be trusted.

Very happy with my recent purchase. Price and condition of car was very fair. Very friendly team. Kudos to Jesse, who was very patient and thoughtful, even going the extra mile bringing us water on a hot day. I would recommend Auto Outlet Direct. Next time I am in the market for a car AOD will be my first point of contact. Thankyou Auto Outlet Direct

Just like to give a massive Thank You Shout Out to Marcus and the crew at Auto Outlet, A1 Customer Service, Honesty and turn around time in quoting my car for trade inn and buying new used car with no fuss. More than impressed of vehicle purchased, stress free as drives like a dream. Definitely would recommend to anyone. Thanks Again Guys

The most easiest and hassle free transaction. Saw the car one day and purchased it a few days later. Awesome personalised customer service, chilled and friendly staff. If you need a car, come have a look at their range. The best in Sydney. Clay, you are great at what you do mate! Thanks to you and the team for making this effortless!

Thanks to the team at Auto Outlet Direct I have one of the best value cars driving around the Pilbara WA! Saved me thousands $$ even with shipping, duty, and licensing fees. Highly recommend, especially for people in remote areas with over priced beaten up cars selling for top dollar!! Great value and genuine dealership. Legends!!

Do not order from them without being able to look at the car. Was listed as a 2009 model but was actually a 2007 and on the drive home after picking it from the shipping yard a engine light came on and lots of money was spent to fix it. Refused to co-operate and never replyed unless I kept following up. Do not recommend.

My experience with Auto outlet Direct could not be described as anything other than Simple, Easy and professional. I got a great deal on my car that almost seemed to good to be true. I couldn’t be more thankful to the guys there and will be recommending all of my friend or family in the future. Thank again guys !

A wonderful buying experience! I am an Interstate buyer who bought sight unseen and relied on the description by Jesse. To be honest, the car is better than described. An honest, no nonsense, no pressure happy buying experience. Car arrived on time and delivery driver was polite and very cautious.

Great service and great quality used cars. Very upfront and honest. Easy to deal with. Had a key which needed coding. After sale I had this done at a dealership sent them the invoice and they fixed it up for me. Salesman who sold is the car was great and Clay, the manager is a top bloke too.

Just amazing...! I could not have had a better experience..! The service, the price, the car! I was so lucky to get the best trade in price and find the exact car I was looking for and in immaculate condition. The guys were so professional and friendly to deal with !! Thankyou sobmuch !!!

Auto Outlet Direct dealership is definitely the best in the business of sorting quality used cars. Very professional in customer service, they responded to my request very promptly without any Qs. Above all I got a fantastic car with superb deal. I have started the recommendation already.

Thanks for making the process of purchasing my new car so easy. I’m an interstate buyer who was weary of buying a car unseen. But thanks to Clay everything went as promised from delivery to the car itself. Can’t recommend enough as all my questions were answered and car is fantastic.

Great service and attention to detail, I dealt with jesse who went above and beyond to help me and answer any questions I had. Easy pleasant experience dealing with this auto sales place. Highly recommended from my experience all round. Couldn't ask for better. Thanks team, Matt.

Great manners, very nice and customer service is lovely. They enjoy a good laugh, great working environment. Dads been with them for years and the cars he’s got are excellent. I would defined recommend them for buying a car. Got my first car with them and it’s lovely.

The team made our experience so easy and stressfree! We traded in our car and the whole process was streamlined and professional. Also great communication from our initial enquiry with prompt informative responses. Absolutely recommend Auto Outlet Direct. ⭐️⭐️⭐️⭐️⭐️

Im a Melbourbe based fan..Bought a very reasonably priced car from Clay. From first enquiry to organising finance to delivery to my home in Melbourne in 5 days!! Unreal. Very active in responses and easiest car buying experience I've ever had. Strongly recommended.

I recently upgraded my work ute and travelled from Coffs Harbour. Through the whole process Marcus was great to deal with and made the the purchase stress and hassle free. Would throughly recommend and would happily deal with Marcus and Auto Outlet Direct again.

Special Thanks to Jesse and whole Auto Outlet Direct Team. I bought a car recently and i am fully satisfied by the services. We can get varieties of excellent cars with reasonable prices. Staffs are friendly, helpful and very professional. Highly recommended.

I purchased a car from Auto Outlet Direct last week and not only am I happy with the car but the service as well. Marcus is a trustworthy and genuine salesman who provided oustanding service throughout. I highly recommend Marcus and the business.

Saw the car online and went over to look at it. The car was just as it was described online. Clay made access to the car fit with my availability. Pricing was great and completing the paperwork was easy. So pleased with my purchase. Thanks guys.

Thank you Clay and the team for making the purchase of the vehicle a breeze. The car is clean, mechanically sound and great to drive. I would recommend Auto outlet direct to all my friends and family. Wonderful people to do business with!

Clay was fantastic he gave us a great deal very helpful and trust worthy. We traded in our old car , got a good price as well. Highly recommended dealing with him . This place has a huge range with good prices, overall good experience.

I had the pleasure to deal with Marcus and was very pleased with the speed at which I received all the information I needed. We established a price and I was able to come and get that deal with zero fuss. Very happy customer here!

Dealt with Jessie, he couldn’t have been more accommodating when looking for my Daughters first car. Courteous and professional and the car is awesome. I would recommend this business if you are looking to purchase a used vehicle

I put a deposit on a car unseen as i live 8 hours away. the car was accurately described. Not misrepresented in any way. the vehicle was very well presented. Marcus gave me all the time in the world to inspect and test drive.

Just bought a lovely Volvo Xc90 from these guys. Went there with something else in mind but when Will showed me this car I couldn’t go past it. Very easy process and great people to deal with. Great range to choose from too.

Great place. We bought a VW Tiguan from here Saturday, all the sales people are lovely and very accomodating. Nothing is too much trouble. The car was in great condition, and beautifully clean. Would definitely recommend.

Jesse was a pleasure to deal with, not a pushy saleman just let the car do the talking. His back up crew where always smiling and helpful. Great valued car without all the hype. I would recomend them without a problem.

Excellent customer service. Easy & straight forward process. Offered the best trade in valuation on my previous car and sharpest pricing on my new car. Whole transaction completed within the space of 15 minutes flat !

BUYER BEWARE. NOT A HONORABLE BUISSNESS. 5 stars up til payment of car. Then - 0 star -customer service. 0 star -honesty. 2 stars -vehicle description. 4 stars- manipulations. 5 stars for receiving damage to car.

The team are awesome!. Vehicle selection are only the best, prices aswell, Outstanding service and always with you every step of the way, don't go anywhere else but HERE! The Audi A5 is mint! Thanks guys! …

I recently had a great experience at Auto Outlet Direct. The staff were extremely helpful and ran me through everything I needed to know. Would highly recommend anyone looking for a new car to use these guys.

Marcus at Auto Outlet Direct was an absolute legend. Made purchasing my new car an absolute breeze and he went out of his way to help me inspect the car while being in a different state. Highly recommend!

Went in to get a small run about, really reasonably priced and the service is great. The car had a flat tire and the guys got it replaced down the road for free. Would highly recommend! Thanks guys ☺️

Such an easy experience without all of the usual used car people rubbish. The cars are priced right upfront, team are accommodating and process is smooth. Appreciated this service and loving the Q5

We put a deposit down for a car, then the next day changed our minds and the deposit was refunded in full over the phone and was back in my bank account in seconds. Thankyou heaps for understanding

Buying a car from Auto Outlet Direct was quick, smooth and convenient! The staff members were friendly! I recommend people to check out the Auto Outlet Direct for a nice car purchasing experience!

This car dealer will post ads for cars they don't have to lure you in. Once you get there you'll find that none of the cars have prices on them. Dodgiest car dealership I have ever visited

I had the pleasure of dealing with Jesse and it was a quick and easy process to choose and finance a 2014 Audi A4. My family and I love the car and highly recommend Auto Outlet Direct.

Found the exact type of car I was wanting for an outstanding wholesale price. Car was sold with a clear ppsr and NSW roadworthy certificate!! Better than 5 stars! Highly recommend!

The sales team was fantastic, the recommended a beautiful Mercedes Benz to us, Our kids love it. The car is beautiful and functional, we still enjoying our ride. Thank you a lot.

Highly recommend Auto Outlet direct to anyone wanting to purchase a car. Great Service, honest and highly knowledgeable!! Very Happy with my purchase. Best in the business!!!

Clay and the team are fantastic! Helped me through every step with my purchase and also had it delivered to my door! Would recommend and will be be back in the near future!

Great company great service I bought a car from them the whole process was easy and nothing was a drama Car is in amazing condition A1 5⭐️ thank you. Very happy with my car

Bought an awesome Audi from this crew and couldn’t happier. Very reasonably priced in amazing condition - compared to what was on the private market, I jumped at this.

I have purchase BMW 325I 2007 model from auto outlet . Guys doing great job and look after clients in professional manners . Quick and easy transaction . Thanks Jesse

Honest advice and amazing service. Got me sorted with a car very quickly. Would definitely recommend to anyone looking for a car. Thanks Auto Outlet Direct Team.

Clay is the guy best person ever to deal with thanks entire team to make used car buying experience a breeze ,,, highly professionals good price and quality cars

Bought my first car in Australia with Auto outlet, Bill was very helpful and set me up with a very clean ford. Reasonable prices and great service. Thanks guys

We had a no pressing and friendly experience buying our car. Jesse and the staff were very helpful and we drove home that day with a great car at a good price.

I didn't end up purchasing a car here but the team were SUPER helpful. Jesse and Marcus were really knowledgable, kind and quick to respond. Highly recommend

Jesse and the team at Auto Outlet direct were absolutely fantastic. The entire process was smooth and Jesse ensured I got the best deal. Highly recommend!

Super happy with my new car purchase! The team at Auto Outlet Direct looked after me and made the whole buying process so simple!! Highly recommend!

Had a great experience dealing with Jesse when I bought a second hand car. Very polite and informative and not at all pushy. Just how I like it.

Hi recently bought a car and absolutely love it. They were so helpful and even stayed back late so we could test drive. Highly recommended.

Highly recommended. Had a great purchasing experience dealing with Jesse. Couldn’t have been more helpful and friendly. Thanks Guys …

These guys are great! Hit me my dream car at an amazing price, hassle free quick transaction with a warranty! Would highly recommend them!

Jesse has been a huge assistance and full of knowledge. Really helpful with our decision. Great, fast & easy process. Highly recommend.

Right from the get go they looked after me , test drive , paperwork all done and made me feel welcomed. Quick and easy.. Thanks guys.

Cannot fault Auto Outlet Direct. Good prices across the yard. Did a good deal. No pressure. Would thoroughly recommend this business.

Jessie was super patient with us and helped us to find the car that we wanted. Refreshing non-pressured sales and would recommend.

Jesse was a real pleasure to deal with. Answered all my questions and was really helpful. Highly recommended Auto Outlet Direct.

Super friendly and efficient to deal with. Great range of vehicles. Happy with the car purchased and the deal. Would recommend!

Clay and the team at Auto Direct provided exceptional service, exceeding all expectations. Can not recommend their team enough.

We were very happy with our experience of buying a car from Jesse at Auto Outlet Direct. Simple, no nonsense process. 5 stars!

First time purchased a vehicle from here and had a very good experience. Jesse was friendly and cooperative.Thank you so much.

Great service, great quality car. All a very smooth and easy process they even delivered the car to me. Highly Recommend!

Smooth transaction, great bunch of guys to deal with. Definitely recommend. Thanks again guys. Stoked with the purchase

Clay and the team were extremely helpful - and a pleasure to work with when buying my new ute- thank you so much again

The only car dealership I've been in where I didn't feel like I was being conned. Not pushy and they know their stuff.

Smart and efficient service. Car is in great condition and I'm delighted with it. The team were great to work with.

Great service, very happy with my new purchase. Highly recommend to anyone looking for a reliable, well priced car.

Good service and no b.s when it comes to the cars. Very decent selection for very reasonable prices. Thanks Jesse.