A little annoyed that I was asked to come in to discuss moving an investment that was matured to a FHSA but came in to the advisor being 20 minutes late (Came from outside so was obviously on lunch break/Saw him leave when I arrived 15 minutes before my scheduled time). The investment was already scheduled to be redeposited to the account it came from so basically I came in for no reason.. moved my work day around to sit there for an hour and now have to come back next week to set up the FHSA which I thought was happening today. Prioritizing time, forecasting his day and looking into my situation beforehand obviously wasn't done.

Opening a personal account here was a mistake. I thought it would be the great service they have at BMO at Wellington/Holland - it's nothing like that. Go here if you'd like to be greeted with a sneer, talked down to, have the tellers complete your work incorrectly, and generally be treated like a number. Unless you're a new client - don't worry, they'll be nice during the sales process. It's every interaction after that point that you will regret.

One of the more honest and nicer locations. This branch helped me with some difficult situations. 4 stars because BMO is the most dishonest corporation I have ever dealt with. They should not exist and their online banking and investing products are absolutely terrible. You can see how dysfunctional and cheap BMO is from their terrible software and service overall. However this location on wellington is great. People are super nice there.

Never open. 10 - 4 means no access for people that actually work. On top of that my BMO bank card only works in a tiny number of US Bank machines due to some rule refusing to allow swipe/magnetic strip access and their solution is denial that it's even happening.

Staff is not very professional (don't respond to emails, need to ask questions over and again about what accounts you are asking about) and generally not very helpful. Avoid if at all possible. BMO really needs to upgrade their staff/training.

Rushed to our appointment only to be told the rep wasn’t there...No attempt at a phone call whatsoever. Wasted the morning waiting, then wasted more time rushing to get there for nothing.

What a GREAT Community feeling branch. Service is always exceptional. Staff are friendly and extremely caring.

Used to be a great branch. Not open Saturdays despite what it says

Excellent service, parking is a pain though.

Horrible hours.

Bad service