BMO Bank of Montreal

28 reviews

4392 Innes Rd, Ottawa, ON K4A 3W3, Canada

branches.bmo.com

+16138415829

About

BMO Bank of Montreal is a Bank located at 4392 Innes Rd, Ottawa, ON K4A 3W3, Canada. It has received 28 reviews with an average rating of 3.0 stars.

Photos

Hours

Monday9:30AM-5PM
Tuesday9:30AM-6PM
Wednesday9:30AM-6PM
Thursday10AM-3PM
FridayClosed
Saturday9:30AM-5PM
Sunday9:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of BMO Bank of Montreal: 4392 Innes Rd, Ottawa, ON K4A 3W3, Canada

  • BMO Bank of Montreal has 3.0 stars from 28 reviews

  • Bank

  • "The CSR Warren Bull was very patient and really cared by trying his best in assisting me with my complicated card issues"

    "The employees are useless, management also"

    "I have been dealing with this branch for 3 years"

    "Because of some incompetence from"

    "This is my home branch and I love across Canada now"

Reviews

  • Joe

The CSR Warren Bull was very patient and really cared by trying his best in assisting me with my complicated card issues. Its rare to have such great customer service from bank tellers. Some long tenured tellers lose this at some point or another. Thank you Warren.

  • joenadeau99

The employees are useless, management also. This bank always wants to freeze me checks even tho i deposit them monthly with no problems. Other bmo banks dont freeze my checks. So to save yourself some time and mental health go elsewhere or change banks completely.

  • Penny Trapp

I have been dealing with this branch for 3 years. One teller in particular has been very discriminatory towards me , every time I bring in a cheque weather it be certified or not she will put an automatic hold on it . Isn’t it a tellers job

  • Guest Gamers

Because of some incompetence from.orleans mitsubishi and because ove been paying stuff on time with next to no nsf fees in the past 2-3 years, they accepted to waive off an nsf fee. Staf there is very polite and proffessional and know what

  • Ivy Munro

This is my home branch and I love across Canada now. I work and it’s hard to find the time to call. They Will Not answer their phones 1 hour prior to closing because the tellers are to lazy to do any work at that time. They have also put

  • Sebastien Fortin

Very little branch. People do not seem happy to work there. Ignore the next in line, no smiles when greeting. The place d'orleans branch is way better at the service part. You would think BMO would wake up to all the developments in the

  • Rana Girgis

My husband went to do a wire transfer. He signed all the documents he was asked to sign. At the end of the day, he received an email that they forgot to ask him to sign other documents. He sent an email asking if I can go and sign those

  • Robert Vezina

Went to this branch today with a few issues. I spoke with the Brach manager Yvette. Wow. What a pleasant surprise. She dealt with every issue, did not know all the answers right away, but got me the answers in a matter of minutes. I had

  • steve Mathieu

I switched to this bank because I hated scotia bank. Unfortunately this banking experience is much worse. Their system is terrible. Their app is terrible. Online services terrible. Tellers (way better then scotia bank) and bank manager

  • Olamide Oragwu

Staff always seem angry at you for a reason! No one is ever smiling! And they always cut you off while talking in a rude, distasteful, disrespectful way. It’s not a one day thing, it’s their branchstyle! Customer service zero!

  • John Farrington

Waste of time if you want to conduct any large transactions on Saturdays. Bank draft was cut and signed by the teller, only to be reversed once they realized no manager was in to sign off on the amount.

  • H M

BMO branch with a drive through, ATMs and customer service. Staff is always friendly and really helpful. I have seen them be extremely patient while helping customers requiring additional support.

  • Brian Lee

I like this branch as the employees are professional and courteous and you don't have to wait long. I have received excellent advice on financial management as well.

  • Ashar K

The staff at this branch has always been so warm and welcoming. I’ve never left with a bad experience in my five plus years of banking at this location.

  • Pete Sapai

No smiles, no greetings. The two guys working the front that day seemed like they didn't want to be there. Went extremely slowly almost on purpose.

  • Alvin A

Georgette deserves a world class commendation for her dedication, work and help while working on my banking situation. She deserves a promotion!

  • Ulyess Provda

Love the staff at this location they are always friendly and very helpful. Thanks guys for years of good service!

  • S n

Slowest service...they never have enough tellers and take extremely long if you want to see a teller...

  • Jeffrey Jefe

Shout out to Carol-anne and the rest of the tellers. Always a pleasant experience with all of them.

  • Z H.

Soooo slow. One kid working on teller, two employees chatting while one of them bounces a ball.

  • Sahar

Today on October 2nd the bak is closed but there is no info in the map!!

  • Colin Sauve

Average service.

  • Mckaila Leger
  • Elie Merheb
  • Dan C
  • Natalie Dagenais
  • Eric Carriere
  • Alexandre J

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