BUCO Somerset West is a Hardware store located at 91 Victoria St, Somerset West, Cape Town, 7130, South Africa. It has received 986 reviews with an average rating of 4.2 stars.
Monday | 8AM-2PM |
---|---|
Tuesday | 8:30AM-12PM |
Wednesday | 7:30AM-5:30PM |
Thursday | 7:30AM-5:30PM |
Friday | 7:30AM-5:30PM |
Saturday | 7:30AM-5:30PM |
Sunday | 7:30AM-5PM |
The address of BUCO Somerset West: 91 Victoria St, Somerset West, Cape Town, 7130, South Africa
BUCO Somerset West has 4.2 stars from 986 reviews
Hardware store
"A good range of products covering everything from hardware, garden utensils to smaller gift ideas"
"Such a shame that all the marketing can't hide poor service"
"I hate coming to this branch, really only go if last resort"
"Im a regular at Buco , some staff is very helpfull and friendly but others are really not helpful at all , but really my bighest gripe is found at least three prices this year being charged higher than marked on the shelf , and actually I "
"Frustrated with service levels when i call in to enquire about a product"
A good range of products covering everything from hardware, garden utensils to smaller gift ideas. Reasonably priced, if you are able to find priced items and the staff is willing to tag along to supply needed information. Not the safest area and parking was limited.
Such a shame that all the marketing can't hide poor service. Getting prices from the "Sales" team is as easy as getting prices from the cleaning staff - "please ask someone else to do my job for me". I don't write reviews but this is really pathetic.
I hate coming to this branch, really only go if last resort. Staff not friendly at all, more interested in chatting amongst themsleves and commenting on clients in derogatory way. The security by the tills for item verification is at most
Im a regular at Buco , some staff is very helpfull and friendly but others are really not helpful at all , but really my bighest gripe is found at least three prices this year being charged higher than marked on the shelf , and actually I
Frustrated with service levels when i call in to enquire about a product. Two days in row, I was put through to the relevant department, 30 seconds later an automated voice tells me it is trying to locate the person at that
Excellant service from the counter staff member. Helped me with all the items I was looking for in the shop . I will definitely be back. Highly recommended the salesperson should actually receive 10 stars. Thank you Nico
BUCO is a great shop, bright, clean with very helpful staff who are only too willing to show you what you're looking for. The only downside is getting into the centre from Victoria Rd, during heavy traffic.
There is a lot to like about Buco. The staff on the floor is very knowledgeable and in the rare cases when they do not know something, as is normal, they tell you so and get someone who does know.
Well stocked variety of hardware and paints. Friendly, helpfull floor staff, cashiers and security. Plenty and easy parking at a readily accessable location. Only a pleasure shopping there!
Not always have a variety in certain stock items, but really convenient. A few more staff to help find the right product would also be a great plus and helpful to a client lost inside.
Great service by Russ although all the salespeople are on the ball and offer an overall great service. The store is well laid out and the Manager is of great assistance when I had a
Everything is average from the tools to the sealants. No Den Braven product just the cheap nonsense. You need to know what they stock otherwise a trip to Builders is easier
Very good, fast and friendly service, as usual. The only hardware shop I use in the Helderberg basin. Always have stock, or go to trouble finding it and keep me informed.
Not to be rude, but Im so tired of the prices on the shelves being such a mess and afterwards when I see I paid more, Buco just say sorry its my fault ♂️???
Having battled to find a supplier for a fantastic pool product called Final, I saw on their web site they had stock. As I bought in bulk I was given a discount.
New. Huge variety. Spacious. Make sure you have enough time to go through the store. The staff are amazing! Kind, friendly, respectful, helpful and genuine.
Big hardware with availability of almost everything they are selling but due to a lot of customers their service on dispatch becomes very slow
Please check your stock (availability and pricing) on the shelves and storeroom before featuring it on YOUR branch website.
I wish Builders Warehouse would learn from businesses like this. Great service, no price ripoffs and customer orientated.
A very helpful store in our township in terms of material and stuff we very delighted to have BUCO near by to help us
Found what I needed and the pricing was competitive. Oh, and they opened 5 minutes early, which was a nice surprise.
This was my first shopping here and I really enjoyed it. The staff are very friendly, helpful and ready to assist.
Very nice place good customer service shop has been rearrange with new stock so everything is beter to find
We love dealing with David and Faizel - they are the reason Buco is our preferred hardware store.
Paint department Shamiel well done excellent assistance and knowledgeable about products thanks
Very helpfull staff. The young man at the tool department always come running when he sees me.
I always get the best services from all the departments. Keep up the good work.
Did not have what we were looking for, found at another hardware closeby.
They advertise electrical goods but do not stock even the basic of items
Helpful service from personnel. Friendly staff. No long waiting lines.
Great experience and always good service! And price wise!
Best customer service from staff, especially on floor!
A hardware shop offering a great variety of products.
This is my go to hardware store. Amazing staff!
Love this place always get what went for.
Well stocked. Polite knowledgeable staff.
Great service and found what I needed
Their staff are VERY helpful.
Friendly staff ,very helpful
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