4000 stainless steel screws. Ordered and paid for 15 days ago. Still haven't arrived. NO emails, ZERO communication! Rang and was advised my order slipped through the cracks. Buck up better hardware. Your poor performance has tarnished my business reputation and cost me financially.

Tim was awesome and very knowledgeable. I wanted the stainless steel brackets for my timber handrail and after travelling across town to his shop, the correct brackets were out of stock but Tim posted them direct from the supplier in QLD and arrived the following day at my office.

Purchased some decking screws and accessories online. Arrived within a few days. The deck hands were not in the box on delivery which was not a big deal, but Liam delivered them to our door the next day. Awesome customer service. Will definitely recommend to others.

Tim is a legend! Ordered online, hardware shipped and delivered almost as fast as I could have driven there! Quality gear, realistic pricing and Tim goes above and beyond to help with anything you need. Thanks mate, will never buy decking hardware from anyone else.

Good old fashioned service good old fashioned advice great product delivered by a very knowledgeable guy called Tim this fellow and his company has got it down-pat he was all over what I required and all over problem solving on the spot.

After a couple of quotes to do some balustrading on my deck I decided to do it myself. Website was most informative, and meant I could figure out everything I needed. Went to buy it, and spent an hour with Tim confirming everything I had

Fantastic service and really excellent help. I was looking for specific fitting to resecure a safety wire on a staircase. Having traced Better Hardware, I called them - explained to a fellow called Greg what I was looking for and agreed

Tim is my go too for all my stainless steel screw and wire needs. Great product and great price, Better Hardware had been great to deal with. Tim and his team go above and beyond to get the correct product too you

Tim at Betterhardware enabled me to complete a DIY balustrade and pergola wire job. I highly recommend their service. From concept design, problem solving and after-sales advice, he was super helpful throughout.

Better hardware Highly recommended especially for decking screws Steel wire balustrade with a wide variety of sizes to choose from & great value Friendly staff and great service 5stars

Great service and speedy delivery. Great advice and willingness to exchange parts and update my order when I made a mess of it all. Many thanks for all your support …

FANTASTIC SERVICE. A small outlet that supplies are range of espalier items, decorative panels, fasteners and stainless steel wire in rolls or cut to size.

Unexpected gem, spent more than 30 minutes understanding my requirements and suggested a very cost effective solution. Will be an ongoing customer.

These guys are amazing, prompt response, helpfull and will make sure they go out of their way to make your project work. Thank you Tim. Rema

Can't fault this place , great price, quality materials, efficient service Thanks for the superb Stainless Balustrade wires Tim …

We have trusted Better Hardware for years. Tim's friendly & knowledgeable service has assisted our business greatly. Thankyou.

Great Guys to work with! We have used Better Hardware several times and will continue to have them posting to Adelaide.

Smooth effortless transaction & fast delivery. Competitive pricing too. Thanks BH. I have fixed my dooryeah!

Amazing Service, polite, helpful and very knowledgeable, couldn’t recommend highly enough - A+++++++++++

Knowledgeable, helpful & a top bloke. Online or instore, quick delivery, public or retail. Cheers Tim.

Great service, advice over the phone and extremely fast postage of ordered items. Many thanks.

Nothing bad too say...prices great.guys are great ready to help and give advice.

Very helpful with lots of info, will be back with once I have measurements.

Great friendly and fast service. I highly recommend using this company.

Great place for stainless hardware, great online buying.

Great service, easy to deal with and very helpful :)

Great to deal with, top products & great prices.

Great products and excellent service.

Very helpful!