I have been dealing with George for the past 12 months and could not speak more highly of him. A genuine guy who is true to his word with good old fashion customer service. Always went above and beyond and made sure my sales and after sales experience was faultless. Big thanks to George and the team at BPP Hoppers Crossing.

Would recommend these guys. My experience was great customer service from Troy, he knows what he was talking about and doing. I bought a projector from them, took it home and found I was have a little trouble, I called them and they then took care of the entire problem. Great customer service from a retailer!

Spiro was not only an expert in visual & audio technology but was a great communicator and cared about attention to detail which was very satisfying as a customer. I would highly recommend Spiro and his team if you are looking into building your own home movie room. You will be very happy with the outcome!

Spiros is extremely helpful and professional in manners. It has been a very positive experience dealing with him - from discussing about products to enquiry handling to a reasonable refund payment- he is knowledgeable and reliable professional. Thank you, Anu Kakar Chatrath

Great service and product knowledge by the guys at Hoopers Crossing. Extremely helpful and so grateful for all their help with our speakers, which are amazing quality !! Definitely 5 stars and we’ll definitely be recommending them to our family and friends in the future

We have been blown away with our theatre & sound system that George and the awesome team put together and professionally installed. Could not fault the process. We would highly recommend the Big Picture People @ Hoppers Crossing. Thank you all.

Hi,if this is of help to audio enthusiasts,not files.purchased an Audio Quest hdmi cable for my audio out to tv,main cable.I use Foxtel,Apple,Panasonic hi-end 4K bluray etc.Firstly,cable arrived in less than 5 days.Talk about looking after

We were shopping around for setting up our home theater- Spiros helped us choose our configuration- he was meticulous, spent a lot of time with us explaining what would suit our room configuration - I wanted to spend more and upgrade but

A big shout out to Amazing Spiro!!! We bought our home theatre system about 6 years ago from Spiro. Everything from start to end (including installation) was over and beyond expectations. Fast forward to today, we still call up Spiro and

Recently purchased a Paradigm V12 sub woofer from the Big picture people in Hoppers crossing. They were extremely helpful and accommodating. I was unable to wait for a stand alone sub to be ordered in for me, so they

Big showroom with multiple rooms showing off a big range of different projectors and sound systems. Great service and knowledgeable friendly staff. Will come back to purchase our theatre room package from here.

George and his team have been very helpful and accommodating to our circumstances. Their friendly and attentive service has been greatly appreciated. Would definitely recommend going to Big Picture People here.

Rude customer service. Would not recommend this place .They are charging premium PRICES for poor customer services. The sales person spiro was too busy to sever us as he was on Ebay looking at watches !!!!

To the staff at Big Picture People Hoppers, you all were extremely helpful and understanding, Especially George and Spiro I can't thank you enough for your help, My theatre room is now complete....

Unpleasant Experience, I Took My Business Elsewhere.. I’m usually not one to leave negative reviews, but my experience with Bigger Picture People warrants a warning to others.

Personally for me, these guys would get a 5 star and a medal just for stocking my favourite brand - Paradigm !! But, Spiros was patient, helpful and more than accomodating.

Great and friendly staff. Always ready to help and answer your questions no matter how many times you ask them (trust me I have asked many). Highly recommended.

Very friendly staff. They have very good knowledge about the products they have. Kind of they are masters in what they are selling. Very happy customer.

Fantastic Store i had no idea what to do until i went to big picture people they are fantastic just go and see what i mean love my man cave

Thanks Spiro and camelo for helping me out with advice on the original setup I bought from you guys with some technical advice cheers ....

Amazing service from George, very happy with their pricing. Installers were lovely. Pre wired my house for smooth install

satisfied, quality products, quality advice, friendly atmosphere and very competitive prices. Thanks guys …

Dealt with Chris. He knew his stuff. Very professional, we got a great deal and we will definitely be back.

Felt very unwelcoming when I went to the shop. They never even looked at me when I walked into their shop.

It was a pleasure to deal with the boys. Very professional . Installation on time. Happy customers.

Bad customer service experience ever, waste my time and did even speak properly and very rude.

Check prices around before. Make sure you bargain hard. They talk lot of technical things

Experienced staff that took the time to explain. Ordered the right product for us

Helpful and friendly staff. They take the time to understand what you want.

Excellent to deal with, no fuss and straight to the point, thank you.

Extremely helpful staff.. knows their stuff

Best home theatre retailer in Melbourne.

Great customer service and products.

Very quality product & great service

Very good customer service.

Not open at advertised time