I took my son into Blackman Bicycles today and could not be more impressed with the service. Not only were we able to get the part for his bike that was needed, but they took the time to teach him how to change the part & share their knowledge of bicycles. This kind of service is unheard of these days!

The staff at both Blacktown/ Penrith have bent over backwards (and then some) to help a pensioner from Adelaide keep riding his new ebike. I am incredibly grateful that there's still wonderful people like the Blackman crew still out there. THANKYOU …

Very disappointing to be honest. Was just after a bike chain Was told I also have to buy a press tool (additional cost$ 25 ) and then because the chain came a certain length I also had to buy another tool at an additional $50 to shorten the

Nothing but nice things to say about this place. Shoutout to Matt the manager who personally assisted me through every step of the bike buying process from finding the right bike up to having it sized perfectly for me. Excellent (generous)

My first experience with this store in Penrith has been a great one, most notably the exceptional Customer Service the staff has provided during my visit. I had around 2-3 staff members asking if i required any assistance, to which it left

Very friendly and helpful staff, easy going and polite. Got there after very disappointing experience in 99Bikes. Blackman's had a huge selection of what I wanted. Came for grips, gloves and flat pedal shoes for mtb...they just didn't have

Had to book for an appointment 2 weeks for bike repair, didn't tell me that I had to arrange the part on my own, as and when I reached there, got told that I needed the part arranged on my own. The service team was pretty rude, I asked him

My chain snapped went in got a new chain asked if they could do it as I didn't have all the tools on me couldn't help went to fit it outside needed to take links out went back in the young bloke was nice enough to get me a tool to snap it

Wow! This place has really changed from when I bought my last bike from here. Just got shown the door as soon as I entered the place. I don't know if it was my red hair or my disability, but I understand what Andrey Lebedev (another

I brought my trek road bike in for a service after years of trying to get the gears right at other service locations. The team serviced my bike and finally diagnosed the cause and now for the first time since the bike was built runs

I visited Blackman Penrith bike shop once and that would be my last visit. I have to call the shop before I go because I live a bit far. The person on the phone told me, they close at 4:00pm due to holidays and it's

I have dealt with most of the crew that work here and every single one of them went above and beyond to assist me, with my smart trainer purchase and with my bikes service. Super happy and highly recommend Blackmans!

Great service and really pleasant to deal with. The store is displayed really well. Whether you are a recreational rider, or an experienced rider, they can help you. Highly recommend this business to everyone!

Just walked in to have a stem replaced. Matt ended up fixing all the other issues I had with the bike instantly. Solid service, quality items and a few good laughs. Top bloke! Definitely coming back!

Super friendly staff with fantastic customer service. I purchased a cheap child’s bike & felt like a long term valued customer. I can see the reason these guys have been in business for so long.

I walked in 10:30 on a Sunday before a ride. And the nice guys behind the counter had my two new tyres on my bike in 15 minutes. Great service and good price. I’d Recommend to my mates.

Mr Blackman hooked me up with a fresh tube and I’m doing so taught me some lessons on how to do so

If you want bad customer service then look no further, employee was rude and abrupt.

Very good, same day repairs. Maybe I was just lucky.

Helpful people, nice shop.