BrightServe Plumbing is a Plumber located at 162 8th Ave, Highlands North, Johannesburg, 2192, South Africa. It has received 134 reviews with an average rating of 4.9 stars.
Monday | Closed |
---|---|
Tuesday | Closed |
Wednesday | 7AM-5:30PM |
Thursday | 7AM-5:30PM |
Friday | 7AM-5:30PM |
Saturday | 7AM-5:30PM |
Sunday | 7AM-5PM |
The address of BrightServe Plumbing: 162 8th Ave, Highlands North, Johannesburg, 2192, South Africa
BrightServe Plumbing has 4.9 stars from 134 reviews
Plumber
"The best service I ever received from any plumber or plumbing company"
"Dean had to break down and retile my shower due to a leak"
"When the plumbing backed up BrightServe were on site within hours after using their very efficient booking system"
"Initially, as the new tap I had bought was not right for the kitchen top, the existing kitchen tap was reinstalled incorrectly and the outside new tap that was installed was loose"
"Deanne and his team are amazing"
The best service I ever received from any plumber or plumbing company. Dean (the owner) answered all our calls, managed to send someone immediately (Michael) who was efficient, professional, pleasant and a real pleasure to have in our house. The cause if our leak was found immediately, and measures were taken to close of specific taps and electricity so we could continue using our water and power even during repairs. Our geezer burst and in a few hours we had a new one installed and replaced. The room was left impeccably clean and it was such a positive experience. I highly recommend BrightServe plumbing. Simply the best out there The same day our geezer was installed, a crazy storm started. The drains all around the house were blocked and water started gushing into the whole house. Dean came immediately, with Michael, and in the middle of the storm, went into what was now a river flowing through our garden (knee deep) and manages to unblock the drains. At the same time we were filling buckets in the house and trying to get as much water out of the house that we could. As Dean and Michael finished, they immediately came into the house and started helping us get all the water out. They didn't stop sweeping, mopping, draining, squeezing and doing whatever it takes to help us. They really saved us and helped minimize the damage to our belongings. They came immediately even in during a crazy storm and were just there for everything we needed. I can't stress how helpful and kind they were to us. Wouldn't ever want to use any other plumbing company. BrightServe Plumbing - thanks for your relentless effort to help us through any water related crisis!
Dean had to break down and retile my shower due to a leak. A huge task considering they had to access via main bedroom and break tiles, etc... 1. Very professional with a project plan upfront giving me timing and duration for each workday, and I was kept updated with changes and delays. 2. They covered and protected floors, as well as fixed and loose furniture without me asking. 3. Worked around my schedule and the availability of my helper. 4. Workers and subcontractors that were left unsupervised at times respected my home and I could still work while they were here (zero shouting and loud music). 5. Nobody smoked in or outside the house and they cleaned up after each workday. It was painful having this done while living here but I am impressed with Dean's work ethic and follow through and the care and professionalism of his team. He even cleaned the floor tiles where my helper failed to get the adhesive off.
When the plumbing backed up BrightServe were on site within hours after using their very efficient booking system. We live in quite an old house and after working quite tirelessly to unblock the pipes it became apparent that the problem was bigger than expected. The Brightserve team sent cameras down and found roots had grown into the pipes that were deep in the ground. It took them just over a day and a half to dig a hole nearly 2 men deep and replaced all the compromised plumbing. The amazing part is that once they were finished they put my garden back to exactly how it was before. There is no way of telling there was a massive crater there before. Overall, a perfectly seamless experience that I would recommend to anyone with plumbing issues.
Initially, as the new tap I had bought was not right for the kitchen top, the existing kitchen tap was reinstalled incorrectly and the outside new tap that was installed was loose. This was rectified the next visit, the new tap was installed and the outside tap tightened. Then there was a need for a plate to be made for the kitchen tap as there was a whole around the base of the tap. I was a bit disappointed when the plumber arrived with a white plate, and it appeared that he already knew it wasn't right but perhaps taking a chance that I might just except it... This was sorted, changed to silver. The plate isn't flush with the concrete top, there is a gap underneath, the plumber didn't seem to think this was a problem, let's hope so....
Deanne and his team are amazing.They are unique because they care about the client and try their best to satisfy them.Deanne is efficient and a perfectionist.His a hands on person and I believe it makes all the difference.He ensures he leaves your place clean.I never had to clean after him.If there is a problem after his worked on your property he will be there within 24hrs no doubt. Deanne is always willing to find the best and most cost efficient solution to your problem. I am amazed that such wonderful people offering such excellent service actually exist. They are 1 in a million.I will never use anyone else for my plumbing problems that’s for certain. Keep it up Deanne and thank you Tazz
BrightServe was very responsive to my initial contact (when I left a WhatsApp message about my plumbing problem). I was contacted and was able to discuss the issue and was given the necessary information that enabled me to make decision as to how to proceed. On the day (the very next working day since I only contacted them after hours the day before) a team was dispatched, and this team assessed the issue, and completed the repairs in a very professional manner. Throughout the process, communications was excellent. What was promised was done, at the expected price. Overall a very positive experience.
Honest, Reliable and Professional Dean and his team were amazing from the start of installation of our water tank. All his staff are friendly and helpful and even put up with my million questions. They cleaned up after themselves after every step of the installation, and even managed to fit a jojo tank over the roof into a very narrow area Dean is above all a mensch and pleasure to deal with, he is always there to help and is very throrough every time he comes to a job and sees a job through till the end. Would highly recommend Dean and his team for water tank installation and all plumbing jobs
Staff, both those on site and those in the office, were always polite and helpful. The area that the work took place was left absolutely clean. Everyone came on the scheduled date and at the scheduled time. The work was well done and, as in past jobs, I am sure that it will prove effective in solving the problem. I felt that the repairs took longer than they needed to BUT, that is from the point of view of an individual who has very little idea of the complexity and difficulties involved. I will have no hesitation in calling BrightServe for any future plumbing problems. Mike Rootshtain
What a refreshing approach to Service! From their online booking page, followed up with an sms and a rate card so you know what expenses to expect, followed up with more sms confirming arrival times and who would be doing the job. They also explained what the issue was , how they fixed it and then gave me advice on how to avoid further issues like I had in the future. Also, their invoice gave full details of the work carried out. Speak to Dean directly, his approach to service is a breath of fresh air (literally in my case..)! Thanks Brightserve!
Dean and his team are really great. They are professional and efficient and I am happy to recommend their services. They went the extra mile to coordinate everything with another contractor undertaking work at the same time, which was greatly appreciated. I also appreciated the efficient communications that I received from Dean, from initial quote through to job completion. They were also very responsive to a follow up service request. I will be keeping them in my records for any future plumbing work that I need to have done.
Best plumbing service provider hands down. They installed water tanks for me and have helped me with plumbing problems I’ve had. Efficient, professional and great sense of urgency when customer has emergency plumbing problem. They were at my house first in the morning, sent a sms to confirm the names of the team coming to fix the problem and they were very pleasant and professional to deal with. Good value for money and very professional staff. Dean is amazing to deal with, down to earth and very knowledgeable!
called Dean at 9am on a Sunday morning, by 12h00 he and his team were on site and identified the problem. i was called all the way through the job to keep me updated and pictures sent through as i was away. they returned on Monday to complete the work required and the following today to re-instate the paving. i would only recommend Brightserve going forward. their staff professionalism is one to be seen. not often found these days. thank you for a great job.
We have had the pleasure of using BrightServe Plumbing on a few occasions for different plumbing emergencies. They have always arrived when they said they would and completed the job without delays. The staff are amazing, knowledgeable and best of all they cleaned up after they were done. Will definitely recommend Brightserve Plumbing to anyone and everyone
I would like to thank Chantelle (from Geberit Southern Africa) for recommending Dean Cane to install my new Geberit Aquaclean toilet. From our first communication to the final installation, I was most impressed by his professionalism and reliability. I would continue to recommend him highly as he is complimenting your brand most effectively.
We reached out to BrightServe Pluming after having numerous plumbers trying to deal with our issues, to no avail! Not only were they incredibly responsive, but beautifully professional and informative throughout! Polite, non intrusive and all round great! I highly, highly recommend BrightServe and am so grateful for the service we received!
We have used Brightserve for a while now and their service is always amazing! They respond quickly, come out quickly for emergencies, are very professional and friendly. They have always sorted out our issues effectively and their prices are great! I would highly recommend them! Thank you Brightserve team for your amazing service
Had a geyser leak. Team was dispatched quickly to inspect the geyser. Quote was sent soon after and easy to approve online. Team arrived the next day as scheduled and performed an amazing job and even followed up a day later to ensure all was working well and that i was happy with the job. Amazing company to use!
As a valued customer I would like to compliment you and your staff for the prompt service today...we were told that they would be here at about 4. Then we received a second message to say the team is running late and that they would be here at 4:30. True to their word they were here at 4:20 Kol Hakavord
Highly recommend BrightServe Plumbing. We were impressed with the initial call out for gas geyser installation that we have continued to use Dean Cane and his team for various plumbing jobs. His team is professional, courteous and leave the work area in immaculate condition. Excellent workmanship.
BrightServe installed a solar geyser on my property. They were recommended to me by a construction company owner-friend who used them. The solar geyser installation was quick and very professionally done. The team that came to my property were 1st class. I highly recommend them. Great job!
I have used this business 3 times already at my new house. In fact they are the only plumbing company I have used since I moved to my new house. Won’t be moving to anyone else because of the level of professionalism and ease of contact. They get the job done and their rates are reasonable.
A professional service from start to finish. The business owner is a highly qualified and experienced and professionally registered plumber. This business is able to perform any job from the most simple to the most technically complex. I would recommend them to anybody without hesitation.
I have never experienced such outstanding service, ever! From the first call, the SMS’s updating me, being on time, even though it was a small job. I was given a quote and the job was done on the same day. Then the added special touch of the box with the damaged parts! So professional!!
Great service from the team at BrightServe. Great communication, the team was on time, professional and efficient with fixing my plumbing issue. Upfront quote was provided for the job and the billing process was super smooth. Will definitely use them in the future.
Brightserve. World class service and staff. Dean and his team go the extra mile to make sure the required work is sorted every time. Professional, courteous and punctual. Constant updates and excellent communication makes for a really good all round service.
Brightserve assisted in replacing a water pump in our building. They installed an emergency temporary solution at no cost while we waited for the pump to arrive. Kept me informed throughout. Excellent service and recommend them without hesitation.
Dean Cane the best in the business glad to have you back on the pipes.. we make use of Dean and his team as our resident plumber always on time professional and efficient they know what to do and get on with it and get the job done rite 1st time .
I have used BrightServe a number of times and have always found the team a pleasure to work with. From the moment you call them out to the moment the job is done you are kept informed and up to date. The work is done quickly and professionally.
Absolutely professional service from Brightserve. Cindy's dedication to supporting a customer, professional demeanor and brilliant service is to the highest standard and she is an asset to this company. Many thanks to Cindy and the team.
The most professional & knowledgeable plumbers we have ever experienced! Have only the highest recommendation for BrightServe! So appreciated the extra time they spent carrying out the installation to our complete satisfaction.
Dean gave me a quote before coming to do the work. Dean and his team arrived exactly on time, did a fantastic job and cleaned the area in which they worked perfectly. Dean is very covid compliant. Dean is my new plumber
Their team are super efficient, price conscious and do high quality work. I also enjoyed how easy it is to request their service online and how well they communicated their appointment, arrival times and quotes etc
Excellent service, very professional and highly competent. They identified the cause of the problem that another plumbing service completely misdiagnosed, wish I had found Brightserve first. Great job guys.
I have used their services on multiple occasions I have found them polite, effective and most all service and customer orientated. Without a doubt I will be using them in the future. Highly Recommended!!!
Excellent service given during a time of desperate need for help. They responded quickly with little fuss and fixed my issue. The technician, Mike was especially helpful. Would definitely recommend them.
Sbu and Michael answered all my questions, were professional and did the job well. And we had a good laugh afterwards about the cause for the blocked drain and the solution they suggested therefor …
Dean and his team were very professional. We asked them to do more than the job they were called in to do and they obliged. We were very happy with the service both during and after completing the job.
I just wana thank Dean Cane for the incredible service. As a fellow contractor who works in this space I was blown away by their service, response time and everything else. Thanks for saving the day !!
Really really great service at ur house within an hour to fix a broken tap- did so quickly and efficiently and even helped clean up the flood afterwards!!! Really amazing-would 100% recommend …
Excellent and efficient work done. Dean and his Guys are not only kind and helpful but they go the extra mile to get a good job done. Haven’t had such excellent service in a long time. Thank you
I had a burst geyser replaced by this company. Very rare nowadays to have such excellent service. They were punctual, respectful of my home and efficient. Well done Dean and your team. …
So easy to arrange an emergency call out- Completely professional from A-Z! Excellent knowledge that saved us a small fortune. Super hygienic protocols. Would recommend in a heartbeat!
Very quick no fuss workmanship. Great confirmation of work time frame and keeping the client informed when work is commencing and complete. And to top it off very economically priced.
BrightServe has been simply fantastic. After a burst geyser replacement with a heat pump. The service was excellent from start to finish. I can highly recommend BrightServe Plumbing!
We received an efficient, courteous and thorough professional job and BrightServe cleaned up afterwards leaving everything looking as good as new! I highly recommend BrightServe.
I love that you can book a consultation at any time of the day or night via Dean’s website. Friendly, reliable, professional service. Always such a pleasure. Thanks Dean!
Efficient, friendly, fast and professional. They promised a time and adhered to it. They did the job quickly and properly the first time. I highly reccommend Brightserve!
Dean and his team are plumbers for the modern age with a personal touch. They kept me updated through automated sms's the whole job. Such a pleasure to deal with. 5 star
Fantastic Service and a great job. Brilliant team! Thank you BrightServe Plumbing for an exceptional job. From high quality to punctuality! Excellent! Highly recommend!
What a professional company! Such a pleasure to deal with. Great communication and extremely punctual. Brilliant workmanship. Would highly recommend this company!
Great service. I really appreciated the constant feedback to let me know when they were arriving and what the issues were. Job was done perfectly the first time.
Excellent service, kept me updated, was very timeous, great team, very good on line quote and billing system. Cannot fault them. Will definitely refer them.
Amazing service. Hassle-free, seamless online booking and payment process, and incredible plumbing work! It doesn't get better than Brightserve Plumbing!
What a great experience we had with BrightServe. We were kept up to date as to where the technicians were, and the gents were friendly and professional.
Extremely professional, punctual and efficient. Was very happy with services provided. Would definitely recommend to others and use again in future.
The team were absolutely incredible! They were efficient, timely and did an amazing job! I would highly recommend Dean and his team of professionals
Being kept up to date during day when they will arrive is fantastic. Then they quick and too the point and do an excellent job. Also very friendly.
Really went out of there way to assist; fixed the problem and most importantly were neat and cleaned up, even plastering the pipe once complete
If only all plumbers could provide the level of quality service Brightserve does! Fast turn around, expert workmanship and worth every penny
Thank you for the professional and efficient service received. Always an absolute pleasure dealing with this company. Thank you Dean Cane.
The team is unbelievable. Very friendly, knowledgeable and professional. I will be referring them on to friends and associates. Thank you.
Wow thanks for your prompt response. Your guys are professional, effective and neat. I'm saving your contact details for the future.
Punctual, Professional, efficient assistance and value for money. If you looking to get the job done! Brightserve is the way to go!
BrightServe are a proactive, responsive, highly skilled team who we have had the pleasure of dealing with on numerous occasions.
Fantastic team, fantastic service. BrightServe did an amazing job on our bathroom renovation and I would highly recommend them.
Always have a great experience with BrightServe. Dean is so wonderful to deal with. Sorts out problems and gets the job done!!!
Fantastic service. What an absolute pleasure to deal with Dean and his team. So professional! Will definitely be recommending!
Excellent service. Was able to track progress via their digital updates and their service was amazing! Well done
Experienced plumbers who understand what you need done and how to do it. A pleasure to have working in my home!
Great, quick and professional work delivered by the BrightServe Plumings team. Would recommend them everytime!
Always a pleasure to deal with Dean and his team from Brightserve. He upholds his guarantee which is amazing
Brilliant service, all automated in terms of request, booking, confirmation and payment. Highly recommend!
I would highly recommend Brightserve Plumbing as the are prompt and give great service …
Prompt, efficient and effective. Dean sorted out my problem quickly. So happy. Thanks Dean.
Excellent in all aspects from availability to professional work. Very highly recommended
Dean and his team are so reliable and their service is amazing Thanks for a great job
Absolutely fantastic service. Dean is excellent & extremely thorough & efficient.
Wonderful work and incredible dedicated service. Thank you Dean and the team
Quick and very professional they went above and beyond to help us. Thank you
Very good service. Went out of their way to assist as quickly as posdible
It is a pleasure dealing with a professional who take pride in his work
Very slick and professional. Easy to deal with. An absolute pleasure.
Probably the best experience I've had with a plumbing service!
Dean was very professional, would recommend him to anyone.
Brilliant service from Dean and his team. What a pleasure.
Premium price for a premium service - totally worth it!
Excellent service and experience. Definitely recommend
Best plumbers I’ve ever used! Service is outstanding.
Fantastic service. Thanks you sincerely BrightServe.
Incredible service. Professional and friendly staff.
Great prompt service..and excellent communication
Great speedy service at reasonable rates.....
Exceptional service. Would highly recommend.
Excellent service. Trustworthy. Competent
Quick and responsive team. Good job.
Great service and very well priced.
The service was great …
Good work from the team
Fantastic service
Best service ever
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