Burlington

67 reviews

245 E Bell Rd, Phoenix, AZ 85022

stores.burlington.com

+14808708749

About

Burlington is a Department store located at 245 E Bell Rd, Phoenix, AZ 85022. It has received 67 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday9AM-10PM
Tuesday9AM-10PM
Wednesday9AM-10PM
Thursday9AM-10PM
Friday9AM-10PM
Saturday9AM-10PM
Sunday9AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Burlington: 245 E Bell Rd, Phoenix, AZ 85022

  • Burlington has 3.8 stars from 67 reviews

  • Department store

  • "found a perfect summer Tommy Hilfiger dress with $109 Macy's tag, stole it for $12"

    "This Store just opened but it’s an absolute disaster inside! Merchandise is broken, dressing rooms closed, “ shift managers “ are clueless"

    "First of all, I love Burlington!!! The store inside is beautiful and talk about amazing clothes at affordable prices"

    "Overall my experience here the place isn't very neat but I don't blame the employees though the customers just have to have some manners to put it back nicely, but the employees have to have the job to organize it back to its place,There aren't very much choices for the men,all basically a copy and paste,but for the women there is a lot of choices, The employees are really helpful and have long conversations with customers wich is nice but maybe they should consider to talk less for future customers so they don't get unhappy or unpatient"

    "Absolutely disgusting store"

Reviews

  • Miss Tracy

found a perfect summer Tommy Hilfiger dress with $109 Macy's tag, stole it for $12.49...you know ladies how we just have to tell someone about our treasure hunt find. I had verbal encounters with 3 staff during the hour shopping and saw 2 others who were non intrusive yet aware, all 5 working not lounging, all decently polite. I wasn't familiar with Burlington outside of TV ads around the holidays. it's a great first impression and a score for them since I'm in that shopping center 3 days a week. always hoping to find some gym clothes and summer cottons, Burlington didn't disappoint with a lot of clothing brands outright tagged Macy's, and the household items seemed from a distance like what I would see at Macy's. it was not seconds or damaged goods. gotta be on top of getting what you like because the inventory probably changes daily and lot's of markdown racks to explore. most racks were shoppable as to the clothing being in proper place and not a ton of stuff making it hard to push the hangars around. I see also they have decent space dedicated to Plus sizing and men's wear.

  • care appliance repair “Ilya Mordukhayev”

This Store just opened but it’s an absolute disaster inside! Merchandise is broken, dressing rooms closed, “ shift managers “ are clueless. Sales associates DAVID & PRINCESS are rude!!! absolutely have ZERO problem solving or customer resolution skills. The only nice attribute of this store is THE GREATER who is super sweet and always welcomes you and smiles. Make sure you triple check your merchandise, if it’s damaged, then the untrained and uncivil shift managers will create their own policies based on your size looks and their mood and deny your return. Store manager is great to deal with and actually has people skills. Too bad the other associates are absolutely audacious !!! Very very disappointing experience!

  • God's Gift Through His Word

First of all, I love Burlington!!! The store inside is beautiful and talk about amazing clothes at affordable prices. Especially during high inflation and everything costs 5 to 10 times the normal price. I was happy to seeing great prices. It is a brand new store and the representatives were very nice even though they were very busy. My daughter got a wonderful warm sweater and nice pants. My son got some great body spray and flannel pajama pants, and I got some Charlie perfumes and a nice festive blouse. I will go here a ton. Since the holidays are here they have beautiful dresses and amazing boots. If you are a boots fan, head on over to Burlington!!! I had a wonderful experience at this new location!!!!

  • Michelle Cruz

Overall my experience here the place isn't very neat but I don't blame the employees though the customers just have to have some manners to put it back nicely, but the employees have to have the job to organize it back to its place,There aren't very much choices for the men,all basically a copy and paste,but for the women there is a lot of choices, The employees are really helpful and have long conversations with customers wich is nice but maybe they should consider to talk less for future customers so they don't get unhappy or unpatient. Overall it was good.

  • Kiki Cu (arhythmtech)

Absolutely disgusting store. Couldn't even push the cart because of all the things thrown on the ground. All clothes had stains from make-up, all shoes had stains like they had been dragged through the parking lot. Speaking of the parking lot, there was trash EVERYWHERE. Stood in line for 20 minutes and the line didn't move at all. Had a panic attack in line and had to leave the store. Absolute horrific experience. I have never seen such a disgusting store. What a nightmare.

  • Traci Swaw

I am so disappointed in this store. They scheduled my daughter for a phone interview but never called her. She called them twice and no one ever answered the phone. That is so unprofessional and bad for business. They have it posted they are hiring they must not need employees that bad. They didn’t even have the decency to send her an email. They should be ashamed of themselves.

  • D “Dave” H

I will never shop here again. I purchased a coat from them for my daughter at Christmas. The coat was to small so I went back to exchange it. I had the original receipt but the refused to exchange it because the tag was taken off. No where in the return policy does it say that. They treated me like I stole it. The manager was rude and obtuse and very disrespectful.

  • Michelle Auffant

I’ve been here 3 times and every single time it’s trashed. Merchandise all over the floors, clothes thrown all over. It’s a fairly new store and it’s always a mess. I keep hoping they will clean things up but it’s pretty evident that a pleasant shopping experience is not a priority at this location. I think I’ll just keep driving to the Scottsdale location.

  • InsaneDgamer1

The worst place to buy something to give, I bought 80+ $ on clothing for Christmas and I always removed the price tag but not the brand tag, and I went to exchange some of the things because they doesn't fit for different sizes with recipt, and they can do it because I removed the price tags. Who gives a present with price tags?

  • Jessi Cali

This location is ok. There are a few empty shelves and some with little merchandise, but there is good stuff when you find it, and reasonably priced. Store was very messy and it really was hard to walk through some isles. It seems like theyre under staffed as well. Employess were very friendly

  • Vicki Lopez

This Burlington is amazing they have so much more merchandise then other stores that I have to drive far to get to. There is a lot of deals and name brand. The manager Werner was very helpful and the cashier's were fast and nice.

  • Don Snyder

Wow, it recently opened and...what a dump!!! Dressing rooms only opened Fri, Sat and Sunday. WHAT??!! Carts of misc. merchandise ( go backs) everywhere!! Aisles full of merchandise out of place. Crossing Burlington off my list.

  • Danelle Meere

I love Burlington. This location wasn't the best that I've been to but still had a great selection. The racks could have been more organized and tidy, still managed to find plenty to purchase! …

  • Eder Montoya

Store was closed at 9:30 please update store hours if you are not going to do what you have written on door and google at least let it know for people to drive and plan accordingly.

  • Kara Granger

I love shopping at this Burlington. The best selection of Christmas deco! The sales person was helpful and also showed me where the women’s intimates were located. Thanks!

  • Cheryl Johnson

I love shopping at Burlington the prices fit my lifestyle and the variety is different every time I go out shopping for myself an others keep those prices in 2024

  • vanessa b

New location overflowing w stock!!! Great place to go when you need multiple things for new home and or gift giving. Prices are unmatched. Great customer service.

  • Bluefield PT

Was going crazy looking for a 10 piece panty set for our toddler we finally checked the reciept and we got charged for 30oz licorice... we dont have eather or.

  • Rena Doll

aileen at the front store lost Prevention was so kind to me and very helpful she gave me a warm hello and a good bye i will definitely be back great store !

  • Stacy Lyn

Staff was helpful and kind of got what I was looking for which is usually a hit or miss with stores like these.

  • Karl Sebastian

Lots of options, helpful service and I found what I needed. One satisfied customer

  • Joshua E Litt

Love this store! All the best brands at low prices. Can't be beat for shorts.

  • Slob Rat

My wife dragged me here, so I was on my phone. Great place I guess …

  • Luis RIVEROS

Items are so cheap, all coming from China and doesn't have much in stop.

  • Pasha Serrac

Incredible place to buy stuff and the quality and prices are very well.

  • Jenny Pacheco

Very nice store and plenty of great clothes at excellent prices.

  • Robert Watson

The staff was friendly and helpful the store was clean.

  • Jarrod Tachell

It's just like Ross. Customer service is better though

  • Angela Atkins

My first time in. It looks exactly like Big Lots.

  • Tammy Boll

Great location and very safe shopping here

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