In January 2021, my husband and I purchased a honeymoon package for Christmas scheduled for April/2021 at the CVC store in Shopping Del Rey/BH. However, due to the pandemic, we had to postpone. We prefer to keep the credit at the agency and

Unsatisfactory experience. Thanks to the attendant's lack of clarity and transparency, I ended up issuing a ticket elsewhere. I was very clear from the beginning, saying what I really needed. And instead of her telling me that it wouldn't

I haven't traveled yet, but when I arrive I'll give my review. So far I have received very good service and had all my doubts resolved by the attendant Gláucia. Now it’s time to get back from the trip and give my full assessment.

There is a lack of transparency in clarifying payment methods. Understand: you don't just sell trips, you sell means to make people's dreams come true. It's very frustrating to feel like people are making light of your dream...

I didn't like the service, the employee responded very reluctantly, I think she thought she wouldn't have the money to buy a travel package, I went to the agency next door and got a very different service, I closed on the spot.

Very well attended. There was an error in my name with the airline, Manager Bruno answered me promptly, and was also attended to by employees Izabela and Glaucia. Very attentive team, congratulations to everyone.

Packages are affordable, but the service leaves a lot to be desired. Especially after you have already purchased the package. You have a WhatsApp that doesn't respond to you, what is the functionality of

Very tight physical space. Several salespeople with terrible faces. I was assisted by a salesperson who I had already informed that I had a competitor's quote for the same travel destination in hand.

Bad franchise! They do not refund in cash and charge a rescheduling service fee of R$250.00 per person. In addition to not being ashamed to say that he doesn't care about the customer.

Do not buy a CVC Gift Card because when you use it, the trip will be more expensive when using a CVC gift card. Paying with a split credit card is cheaper than with a CVC gift card.

In May/2022 I took a trip to Maceió with my family (husband, mother, mother-in-law, sister and brothers-in-law) by rescheduling a package suspended due to the pandemic in 2020.

Excellent store with excellent sellers! Very attentive to customer demands and the specifics I took to plan my trip, which was an unforgettable moment!

I'm still waiting for a response to this day, I wanted to make a package but unfortunately they didn't care. I gave 02 stars for answering the phone.

Bad, see?! We waited for the proposal via email, which months later still hasn't arrived. It served to confirm that I should not look for CVC again.

I really liked the service, Renata is very attentive and polite. Our tour was a 10, we can't wait to book another trip with CVC! ❤️

Extremely high prices and the most lame excuses for these high prices.

I looked for support via WhatsApp. I didn't pay much attention.

I liked the fair prices and the employees are very good.

Great service, affordable prices and payment method.

Excellent sellers. First-class service.