Canada Post

54 reviews

5011 23 Ave NW, Edmonton, AB T6L 7G0, Canada

www.canadapost.ca

About

Canada Post is a Post office located at 5011 23 Ave NW, Edmonton, AB T6L 7G0, Canada. It has received 54 reviews with an average rating of 2.4 stars.

Photos

Hours

Monday9AM-8PM
Tuesday9AM-8PM
Wednesday9AM-8PM
Thursday9AM-8PM
Friday10AM-6PM
Saturday10AM-6PM
Sunday9AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Canada Post: 5011 23 Ave NW, Edmonton, AB T6L 7G0, Canada

  • Canada Post has 2.4 stars from 54 reviews

  • Post office

  • "About 20 min ago, Jun/23/21 I met the most rude, impatient and ignorant postal clerk I've ever met"

    "worst experience of my life , I booked priority service to send passport to Toronto as per the service should deliver next day "

    "I love this location! I have been to many for our business and have not had good experiences! Candy is so beyond helpful! She helps make sure my packages are secure"

    "Very poor service"

    "If I could give them 0 stars I would"

Reviews

  • Surgical Steel

About 20 min ago, Jun/23/21 I met the most rude, impatient and ignorant postal clerk I've ever met. This office is usually quite pleasant to patronize but today the - blonde haired, sleeve tattooed female, who wore spectacles was just plain rude. (The description I give is for identification, I love blondes and tattoos) Suffice it to say I will strictly avoid ever using this post office again to ensure I do not have to deal with such a snotty clerk whom gave awful service. Mailing something or asking for their (assumed) expertise shouldn't be so unpleasant.

  • Jatinder Dhillon

worst experience of my life , I booked priority service to send passport to Toronto as per the service should deliver next day . But they lost passport I tried to call helpline nobody knows where my package. I went to this location to just make sure they sent my package but lady who is working there really don’t want to help me just look around. By ended I lost passport canada post not taking any responsibility. Please don’t send any important documents by Canada post pay little extra money use FedEx or DHL .

  • Destiny Hilton

I love this location! I have been to many for our business and have not had good experiences! Candy is so beyond helpful! She helps make sure my packages are secure. She circles where each of my packages can be tracked. She’s very detailed! I send multiple at a time so I feel grateful that she is patient and swift. She looks at best options and she’s so beyond kind! This will be my forever go to location! Candy you rock!!

  • Laurel Sabur

Very poor service. I prefer to drive another 15 mins to avoid going back to this Canada post. The staff here are not happy and there is an older lady that is sooo awful in her attitude to customers. Not helpful. She clearly has control issues and also sad within herself which she projects onto customers. DO NOT use this Canada post in Sobeys on 23 rd avenue. I drove to another Canada post and received way better service.

  • Zahra Rashid

If I could give them 0 stars I would. Horrible customer service. The lady at this location told me she would hold my parcel till a certain day and when I go there physically to pick it up the front desk clerk tells me your parcel is not here, it’s already sent back to the sender. What a waste of my time and gas money. This location has too many bad reviews, management should look into this. Very disappointed.

  • kazeem Abolaji

Be careful when you post your parcels at this location, make sure parcels are scanned in your presence, if not consider it lost/stolen. I lost $400 usd worth of item and Canada post wont reimbursed me, simply because the lady/manager did not scan the parcel and it is not showing on their system. There is definitely a sneaky fast hand among them

  • spaznorcrest

Asked the guy if I could get the postage done for some cards because I knew they were closing soon but he said I had to pay at the checkout for them first. No problem, go and pay for them and come back not even a minute later and he says they are closed. Like YOU KNEW I WAS COMING BACK you can't stay open for 30 more seconds??? Such a disgrace

  • Ruchin Patel

The lady working in the evening, likes to be difficult with people fresh of the boat, she will make sure to ruin your time and mood with her own interpretation of the language while doing id confirmation and ask you impossible type of id even if you have all as per instruction, will never go back even if this is closest to our home

  • Quintina Johnson

I met with post office guy today, He is really friendly and intellectual guy. He has been very supportive. He helps me a lot. I am really disagree with you Marky, he is very nice person. If you don't have the proof of residence and government issued Photo ID you will not get the parcel. This is regulation. You should respect this.

  • RAJBIR GILL

Worst experience,,,the lady who is working in this Canada post,,her behaviour is totally rude,,,,she is not helpful,,,I went in this post office 2nd time,,,everyone is complaining here,,,everyone is arguing,,,,They all have problems with service,,,I don’t wana to go to this post office again,,,Very bad service …

  • urthchick

I frequent this post office and rarely will go anywhere else. Kandy is fantastic. Great service, very knowledgeable and efficient. I avoid going to any other post office if I can avoid it because I know when I go there I get the great customer service from her every time. Tracy W

  • Dhruv Patel

Worst customer service ever. Their is this person up front who is rude and a total *****. I wanted to ask for information and help and she was extremely disrespectful and I felt very rude and unsatisfied with service. I don't even know if my mail got tracked correctly.

  • nicole moore

Absolutely hands down the worst service! All 3 times I went, both people that I interacted with are unprofessional and are incapable of diligence, and I dealt with the manager as well! Can’t believe she works in customer service, lazy and very unhelpful

  • Amanpreet Kaur

I went today(22feb2022) at 5:20 pm. There was a lady. She was so rude and she had no sense how to deal with customers. I was very dissatisfied from the service. Do train your staff focusing how to behave and tell them what customer service really is.

  • ianardo davinci

Typical government workers. Slow slow SLOW. Don't be in a hurry if you go here. They couldn't care less how many people have to wait in line for how long. Any other business would be out of business with performance like this. Absolutely disgraceful.

  • Raven McKay-Croswell (NorthernBirdMan)

Not a bad little post office, alot of the workers are nice and helpful, but like so many mention here there is a older blonde woman who can be abrasive and rude unprovoked. I'm amazed canada post hasn't taken notice to these consistent complaints.

  • M C (馬克)

The Indian Guy is so dumb. And not friendly. I know the policy and he want us to return to the house in a -40 degree, i already bring everything and he is so dumb saying why I’m using other address. Maybe he wants my package to get i think.

  • Stuart Anderson

I go to this post office an average of 3-4 times per week. The service is always top notch and beyond friendly. I will purposely stop at this P.O. even if other locations are on the way during my day. Absolutely 5 star service!!!

  • VIR DAMAN

Asian old lady is working and she is so helpful and sweet. Treat very politely and clear my all queries. Thank you. Hopefully, my package will reach on time.

  • Gurbaksh Singh

The lady there was so dam rude .. she don’t know how to talk … she needs to be trained how to talk to the customers ..I suggest never go there

  • B P

All the bad reviews are true. Older white blonde lady has major issues and shouldn’t be working a customer service job. Appalling service

  • Jack Clairing

Wow! The lady working today is beyond rude. Why would you possibly employ someone like that to work with the public?!

  • Navdeep kaur Gill

The lady said they don’t have my parcel even tho i got card addressing that canada post address and she was rude

  • Danny Vo

Changed hours but never changed it on google, on google says 9pm closed got there at 8pm and refused service.

  • Jaskirat Kaur

Very poor service. Special the white lady don’t know how to handle customer. Don’t wanna go there again .

  • Clayton Sargent

Worst post office ever. No one knows what planet they're on much less how to do their job.

  • Jayantilal Patel

Best and secure place to sending a money to back home. It's my own opinion.

  • Shilayna Brooks

The customer service is terrible. Some people should only work in the back.

  • Dennis Tulalian

the ladies there are very frinedly and helpfull..awesome service

  • Lincoln Ho (YEGventures)

The slowest service in all of Canada. Avoid at all cost.

  • Perry

She’s so rude . Worst customer Service Ever

  • Mercedes Martins

Consistent great customer service …

  • K Abercrombie

Absolute worst experience I've ever had.

  • Ahmad Wa

Very rude and poor customer service

  • Jayesh Amin

Always had good experience here

  • Greg Strohschein

Usually a wait of 5-10 minutes

  • Balveer SINGHB52

worst service i ever choose

  • atish sookun

Very bad customer service.

  • The Best

Awesome customer service.

  • P R 6

Very customer friendly

  • Adetoyese Oyedun

Okay service.

  • Lilly M

great service

  • surinder dhillon

Worst service

  • Chad West

terrible.

  • Kaiden Dumenko

Nut

  • CARLOS FERNANDO GOMEZ RUIZ

Ok

  • Chad Kobelka
  • Abraham Hatch (Abe the Babe)
  • Ycel Caya
  • Sahil Dhillon
  • Jyoti Chahal

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