I took my car in to have a miss and rough start up diagnosed. They said it was a bad O2 sensor and blown head gaskets. It has none of the symptoms of a blown head gasket. So my husband researched it. He did the fool-proof test for blown head gaskets. It showed they were fine. When he called Car Tech, they told him that brand was faulty. My husband then bought the one they use. He ran the test 4 times. The head gasket is definitely not blown. He replaced the O2 sensor. The miss is gone. The rough start up is gone. Car Tech said that fixing the O2 sensor wouldn’t fix those problems. They were wrong. So my husband calls them again this morning to suggest they check their equipment. He wanted to give them the benefit of the doubt. They immediately got defensive. They attacked my husband’s knowledge. (My husband is the one our friends come to when they have vehicle problems. He also has a pro-level diagnostic computer.) My husband was only going to ask for part of the diagnosis fee back since most of their diagnosis was wrong. (The repair bill was $5500 to replace the head gaskets.) At this point, he was speaking with the owner — who was very rude and extremely defensive. They sell a handful of vehicles on their lot. Their misdiagnosis is for one of four reasons. 1. They don’t properly clean their testing equipment (cross-contamination). 2. They couldn’t figure it out and picked one of the few things my husband hadn’t checked/fixed/replaced. 3. They tried to scam us for a large, unneeded repair. 4. They wanted my car to sell for a profit.

99 cadillac Eldorado ETC with 50,000 miles. If you value your Cadillac I wouldn't take it here. Buffing guy burnt paint and put holograph all over car, and had to repaint door. I had dents taken out of car, and car was given back to me with interior hanging down with no interior lights working. They fixed that too. Also, my door panels were ripped off with scrape marks on paint and interior door panels. The door panels are obsolete and I can't get new panels, so they will be hanging off. Radiator bolt were not tightened down all the way. Had a a/c compressor installed, and they left free on and oil on frame of car. Had them clean car, but never cleaned back of car. Had a map light installed, and its jammed up in interior where 8 can't open hook beside light. Asked them multiple times to fix never was fixed. The communication between employees to fix issues is terrible. No quality control.

This man tried to charge my elderly Auntie $7,100+...long story short. We took her car some where else(dealership) and got her back on the road for way less $730+ to be exact! Same test ran at both places, two totally different stories. If I could give zero stars I would! They we're nice... but, I feel they were nicely trying to abuse my Aunt's pockets unnecessarily. I'm glad I went with her. My Final response: Let me be clear and correct an assumption. I said long story short for a reason. My Aunt had a previously trusted relationship established for years with Car Tech specifically. We have all the receipts for years dating since 2008! That relationship has now ended. Can't be fixed. My Aunt and I are good. Thank you have a great day!

I cant say much about this shop @ the moment, Because they haven't started working on my car yet. This is My first time Ever coming to this Shop, But I did want to say that the communication of the front office has been Great,That person @ the front desk email me to keep me updated on what's going with my vichice, I will give that part a 5 star, I'm Hoping My first experience here is a Great one, & I'm hoping to give the Auto Tech person a 5 star once My vichice is complete, I had my 1980 classic Cadillac deville towed to this shop I hope All goes Well, To be continued, I will come back & give a statement again when the service is completed on my vehicle,

I had a million and a half requests and repairs I needed done they treated me like family no doubt best car shop hands down did a better job undoing massive amounts of jimmy rigging on my truck and then helped me finish off one of my dream cars they took care of everything in the most excellent way possible not even one complaint also gave me more advise and help than I could even put value on everyone at car tech is awesome and will show more respect to you and your car than any other shop ever could I highly recommend them and screw the nay sayers they can take their cars to shops that won't care and are all about money and nothing else

I am so glad I finally discovered Car Tech. They have been in business for 20 years but I just became aware of them last fall. I'm so glad I did. I had my first accident 2 weeks ago. I visited a couple of places regarding repairs. One quoted me a 2 week turn time and wanted me to pay for the parts up front. Car Tech was able to complete the work in just 5 days and they began the work prior to receiving my insurance check. Jack even let me borrow his truck while he was working on my car because I didn't have rental coverage. That's customer service! Thanks to Jack and the whole Car Tech team for taking such good care of me and my girl!

This is by FAR the best place to have your vehicle repaired. I have been to many different shops and there is no comparison. They are extremely reasonable and very reliable. Danny is as honest as they come and has always taken great care of my family for our auto repairs. It is very nice to finally have an auto repair shop that I can say I 100% trust! I have been using them for about three years now and will continue to do so for as long as they are around. I also like the added bonus that they are local and not a corporate business.

I had driven up to Indianapolis from Lexington for a Pacers game, at some point we must have ran over a nail. I called around to several places to find someone that could get us in quickly, most were backed up but Car Tech was able to work us in without delay. They were professional and resolved the issue and also took care of an oil change that was needed. Probably not the cheapest place out there but sometimes you pay a little bit more for quality service. Would recommend to anyone needing auto repair/service.

Took my 2012 GMC terrain to Car Tech for engine diagnosis. They informed me if a $1500 repair to my crank seals. Car Tech performed the suggested repair. A little over 2 months later and my vehicle is now sitting at a GMC dealership with a seized motor. I cannot blame Car Tech beyond a doubt. It's just frustrating that $1500 in repairs did nothing to keep my engine from blowing up a couple months later. GMC has quoted a $7800 engine replacement. Frustrated!

4/2015 Somewhat new to the area and not having a place to take my '05 Jaguar, I researched the area and found Jack and the crew at Car Tech. I was very nervous taking my car anywhere, but after they treated me and my car with perfection, I won't be going anywhere else. I am so glad you guys do what you do....keep that family atmosphere, even if you get too big....you now have a life-long customer!!

Car Tech is very knowledgeable and helpful. We both have hybrids and they have multiple mechanics to handle them. We also have a classic VW that they have been very fair and reasonable working on. We can not say enough good things about them and their knowledge. We also appreciate being treated with respect since we are women. (We often hear stories of women being scammed by mechanics.)

Terrible and RUDE customer service. I had the ignition interlock installed and after they installed it, the radio quit working. They refused to fix it. The second visit, I arrived on time for my appointment, and I had to wait 40 minutes for the technician to get back from his lunch. He had "taken a late lunch"

I had Car Tech repair my 1988 Cadillac DeVelle power antenna in December of 2014. It worked great for 6 months until it broke in June of 2015. I sent it back for a warranty repair wich was completed by Car Tech at no cost. Thank you standing behind your work. Steve

Definitely recommend this shop brought my 94 caprice classic in thinking I needed electrical work for ac to work which another shop told me. Come to find out didn't need electrical work at all if your looking for a honest and reliable shop look no further!

The receptionist is so sweet and kind, the service is quick and professional, and the candy and vending machines in the lobby are fabulous! Even with a 20 yr old car, they were super honest about what had to be fixed and which things weren't worth fixing.

Thank you Car Tech for rebuilding my engine in my Jeep! Car Tech was courteous, professional and on time with my repair. My jeep is running great and I greatly appreciate you getting back on the road. I am glad I chose Car Tech to rebuild my engine :)

These ladies and gentlemen were great to deal with. I have a VW GLI that is a pain to deal with because not all parts are easily available and they found all of them and didn't kill me on price. Very knowledgeable and friendly group

They were able to fit us in quickly after we hit road debris on the interstate. Transparent with the repair (which was thankfully minor), upfront about time and cost, and extremely kind and professional. Highly recommend!

Excellent automotive repair! The staff are very professional, always explaining what they have done and anything that needs attention. The shop is immaculate , very customer oriented! Thanks for all you do !

Took my 06 Acura in for a main seal repair and they discovered that my motor mounts had failed. Very friendly and professional service with accurate and upfront pricing. Thanks. Highly recommended.

We are a small business near Car Tech I feel like they always do their best work in fixing our vehicles. The staff is very nice and courteous and the owner Jack is a super nice person as well

Told me what it would cost to fix it, and that was what it cost. Nothing more added to it. Runs better, no oil leaking, great job done. Even helped me out when I had nothing to drive.

Friendly staff would highly recommend ..will go above and beyond .. I bring my fleet from work here and now my personal vehicle... highly satisfied .. thanks staff at car tech

I had three great experiences with the Pros at Car Tech. Friendly, fast, and personal. I really felt like they had my best interests at heart. Experience was 10/10

They were amazing! Very quick to fix my car after an accident, stayed late to make sure I got a rental, and worked with my insurance to get me the best deal.

They been taking care of my car for over 5 years now and they just been great I have nothing but the good things to say about Car Tech. Highly recommend!!

I work there. They truly fix your car like they would fix their own or someone in their families car. I highly recommend them...

Exceeded expectations in repairs of Cadillac. Car was better when we got it back than before it was damaged. Highly recommend!!

I always take my vehicle to Jack. He is very trustworthy and honest. His knowledge is extensive and his resources are abundant.

My son's truck was having service engine soon problems. They diagnosed and fixed the issues. They have great service!

Good customer service, comfortable customer lobby, snack and beverage options, good location, fast service.

Very knowledgeable about my particular vehicle. Also worked well with my extended warranty contractor.

They are an amazing family owned mechanic and the are a AAA certificated got to love the AAA discount

They were a pleasure to work with. I enjoyed the coffee and the nice atmosphere in the waiting room.

Great place to have your vehicle repaired. Very professional and reasonable. Highly recommended.

Very friendly staff. Knowledgeable about my car. Suggested other services that they offer.

If you want an Honest and professional job done on your vehicle you can count on CarTech.

Excellent service and quality work. They tackled a big job that many others had refused!

They are the only ones who work on my vehicles. The front desk guy is very delightful.

They did a good job fixing my power antenna. They were quick with the job. 5 stars!

Knowledgeable, honest, and reliable people. Clean, comfortable waiting area.

Danny is a very good guy will tell like it is very knowledgeable on all cars

Always friendly staff, knowledgeable, and willing to go the extra mile.

Jack knows Cadillac and has resources that I think are extraordinary.

Car tech repaired the bumper on my Sonata and did a great job!

Even though the car is done, they were very friendly.

Jodi and Tanner are Fantastic!!! This place is great!

Great service they will go out there way to help you

Timely service and outstanding work just love it

Customer service exceed expectation!!!

Super fast turn around, fair pricing

Great mechanics and great people!

Very busy shop but worth the wait

Very poor quality and service

Love going to fresh town

Excellent Service !!!

Awesome service!

Happy to go....

Good People

Great shop

Awesome