Carlo's SUPA IGA Plus Liquor Horsley Park is a Supermarket located at 8/12 Horsley Rd, Horsley Park NSW 2175, Australia. It has received 80 reviews with an average rating of 4.0 stars.
Monday | 8AM-8PM |
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Tuesday | 8AM-8PM |
Wednesday | 8AM-8PM |
Thursday | 8AM-8PM |
Friday | 8AM-8PM |
Saturday | 8AM-8PM |
Sunday | 8AM-8PM |
The address of Carlo's SUPA IGA Plus Liquor Horsley Park: 8/12 Horsley Rd, Horsley Park NSW 2175, Australia
Carlo's SUPA IGA Plus Liquor Horsley Park has 4.0 stars from 80 reviews
Supermarket
"This is the 4th time we have got home and found food items past their expiry date "
"December 14th - Just got a call from Ulyaa ( carlos IGA) who said management was happy to refund the $4 something x 2 for the 2 expired pizza bases as long as I take the docket and lined up for a refund from the rude Store Manager "
"Lots of old stock, as there were plenty of clearance taged items"
"This business is famous"
"Easy parking and access"
This is the 4th time we have got home and found food items past their expiry date . This time it was expired pizza bases and when we called the store to inform them , the manager was extremely rude and totally unapologetic . Left messages for Carlos but haven’t heard from him till date . Someone called Ulyaa contacted us and asked for proof of purchase and said they would get back to us by December 10th at the latest - and despite emailing them a picture of the actual docket and product showing the dates clearly on December 4th , we have not heard from anyone. This is unacceptable and disgraceful . This is what you get for supporting your local supermarket !! Will be taking it further as this indifferent attitude from Carlos IGA Horsely Park is pathetic and selling expired food items such as this is actually a serious breach of Australian Consumer Laws enforced by the Australian Food Authority and State Government .
December 14th - Just got a call from Ulyaa ( carlos IGA) who said management was happy to refund the $4 something x 2 for the 2 expired pizza bases as long as I take the docket and lined up for a refund from the rude Store Manager . When I said how was this a reasonable outcome - when your child eats expired pizza base , gets sick and then you have spend more of your time to get your $ 4 something x 2 back !! Ulyaa stated she was only a worker conveying management's decisions and " everyone sells expired stock " - What reasoning - so it's ok to sell expired stock , doesn't matter if anyone gets sick from it - but she hoped that I find " contentment" with the managements fair decision. And when I said I would be contacting the NSW Food Authority she said straight away that they would take legal action against me !!! Cannot believe this - openly threatening customers for doing the right thing !!!
Lots of old stock, as there were plenty of clearance taged items. If your up for a bargain you could feed the family with near expiry date food for a while. Small but Good deli. Hase everything you can need. Fruits and vegetables were decent quality.
This business is famous. Read the court case. Refusing leave and acting dodgy. Adriana Stevens v Horsley Park Supermarket Pty Ltd T/A Carlo’s IGA Horsley Park [2017] FWC 4626
Easy parking and access. Although moderate in size to other grocery stores neatby, yet has all the essentials including delicatessen, alcohol and fruit & veg.
Great small local iga, liquor and deli makes is very useful, fresh hot rolls are delicious Has most things you need. Staff are amazingly helpful and friendly
Not a bad little shop good service all thow its a little bit pricer than others but still some good deals.
customer service was awsome got help in an area I was struggling in buying so yeah definitely good workers
Jokers sell salami , prosciutto with SKIN ON! They need retraining in Habberfield. Waste of money. AVOID.
was served by nicholas, such great service and friendly, about time they hired someone good looking lol .
Great store been a customer since day 1 of opening. Pity about one of the manager's having a bad attitude
Nice little convenience store. Too expensive to be a weekly shopping store.
Have discovered out of date food being sold regularly in the past 12 months
Convenient for the area, friendly staff. Check used by dates on products
Always well stocked. Clean and staff courteous. Lots of specials today.
Good service and great staff in the world that's how the locals like it
Good parking friendly helpful staff and great stock of shopping items.
Shut the doors before their close time. And refused cash. !!!
shervin sounds mad guys i think you pay her the $4 she lost
Prices are too high on most of the fresh food items
Nice supermarket but could use more organization.
Excellent friendly service. Good select of goods
Always a good spot for those essential items
Great variety of goods, excellent service
Not enough variety, and prices too high.
Get your fuel from Caltex petrol station
Very good nice and clean good service
Friendly service great little IGA
All sorts of italian stuff …
How the horsley locals like it!
Always great service from IGA.
Small place, staff are rude
Best deli rolls around!!
Nice friendly staff
Best deli around
Always friendly.
Friendly staff
Very expense
Great
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