Cherry Ebikes is a Bicycle Shop located at 855 Alness St #18, North York, ON M3J 2X4, Canada. It has received 93 reviews with an average rating of 4.9 stars.
Monday | 10AM-6PM |
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Tuesday | 10AM-6PM |
Wednesday | 10AM-5PM |
Thursday | 10AM-5PM |
Friday | 10AM-5PM |
Saturday | 10AM-6PM |
Sunday | 10AM-6PM |
The address of Cherry Ebikes: 855 Alness St #18, North York, ON M3J 2X4, Canada
Cherry Ebikes has 4.9 stars from 93 reviews
Bicycle Shop
"Update - we have come to an amicable trade"
"Purchased a used Daymak E-bike and was having many issues getting it working within my price range, Until I found Cherry bikes upon first speaking to Derek over the phone he reassured me that the problems with my E-bike where fixable and that it could be done sooner than I expected as Derek was willing to accommodate the needs of my bike more than any other repair/maintenance shop I had spoken to before"
"I was looking for an E-bike for my wife, who wasn't sure she would like the power"
"I just purchased my Cherry Morello today, can’t wait to hit the road, just charging to full charge for the first time before use"
"Customer service was great, Derek is very helpful and ask a ton of question on what the intended use so he found myself, and the girlfriend an amazing bike that we both enjoy"
Update - we have come to an amicable trade. Thank you to the owner. Purchased the Attika 2 years ago. It is sturdy and heavy. Would not recommend the bike if you weigh more than 180lbs like me. I could ride on the battery for 30 to 35KM and 2 years later its more like 25 to 30km on a full charge. The pedals have inferior parts and have had to change/repair my right pedal twice in 2 years. The battery takes a minimum 6 hours to fully charge and the way the charger sounds at the moment (grinding noises) I may get another year out of it, I hope! I cant find the battery anywhere and they don't even sell it on their site. Something you should consider before investing $2200 Since the first tune up when the bike was only 5 months old the Suspension Front Fork, felt useless. Like nothing is there. The good part of its sturdiness, is the fact that I felt protected when I was hit twice by a car last summer. It was not a full speed collision, just someone not looking while turning right. I think this is a perfect bike for a high school kid that has to get to school (10 to 15km one way). Great savings on transit and perfect for their average weight. I would have preferred paying double the price for something better and with better parts, that would last longer.
Purchased a used Daymak E-bike and was having many issues getting it working within my price range, Until I found Cherry bikes upon first speaking to Derek over the phone he reassured me that the problems with my E-bike where fixable and that it could be done sooner than I expected as Derek was willing to accommodate the needs of my bike more than any other repair/maintenance shop I had spoken to before. When I brought my bike to cherry E-bikes, Derek introduced himself and his technician CJ to me and they both of them listened to my problems and made me feel reassured that I was leaving my bike in the right hands. CJ was able to diagnose and repair my bike efficiently making my bike feel brand new, CJ's service went above and beyond as he even fixed an unrelated issues my E-bike had without any addition costs all within a timely manor as well with attention and care. I look forward to going to Derek and CJ at Cherry E-bikes for future service, repairs, and adjustments on my E-bike. If you value customer service and a business with a welcoming tone, I very much recommend Cherry E-bikes for your electric bikes service and or repairs.
I was looking for an E-bike for my wife, who wasn't sure she would like the power. This was the best place I could have picked to purchase one. Derek asked and listened to all our concerns and requirements. He suggested the best bike and after fully explaining how everything worked let my wife ride it to make sure she was fully comfortable with it. We took it camping with us the next day and my wife loves it. We could go on longer rides and not have to worry about any hills. I did bring it back a couple of weeks later for a couple of minor adjustments to the gear derailleur, but their excellent tech CJ fixed it perfectly and quickly while I waited. The price was great and they also have their own well maintained past rental bikes for sale as well. They don't have a big fancy store or show room but look past that and you'll be happy you went and checked them out. Bruce
I just purchased my Cherry Morello today, can’t wait to hit the road, just charging to full charge for the first time before use. Great Ebike as compared with same kind online, with Great People behind. Derrick explains well in detail to help you choose and decide which Ebike is for you based from your purpose. Try just visit their shop to personally see the quality of the Ebikes, the fantastic and accommodating people behind. Highly recommended, it’s worth more my money. Derrick gave me discount plus a free helmet of which he took time to drive to get from his warehouse storage as the color I want was not readily available. Very good accommodating people. We felt like more of a friend than a customer. Thank you so much, Derrick and your Cherry team. More success.
Customer service was great, Derek is very helpful and ask a ton of question on what the intended use so he found myself, and the girlfriend an amazing bike that we both enjoy. Any minor issues that needs to be done after purchasing or any advice he is pretty quick on the responses..I know I'm a frustrating customer to deal with sometimes and I like to thank Cherry Ebikes for their patience while dealing with me. So far no complaints and I ridden 90km in just a couple of days. See what happens with the bikes in a few months. Girlfriend is very happy about her bike is well. There's been no issues with her bike. I like to thank Cherry Ebikes for their good customer service and help with the bike.
Bike has been great so far. Ride it 2-3 times per week to work(18km one way) The 3 modes - regular bike, bike assist and full auto have been good to bounce between on long commutes. Speedometer is in MPH and havent been able to figure out how to switch it, and as the battery drops so does the amount of power outputted(At 2 Bars of battery I could only hit 14-15ish MPH and response times felt sluggish, where as at full charge the assist/auto would take me up to 20MPH and response times were fast) But now I just charge it after each use ensuring maximum power.
Thank you cherry ebikes for putting my 17 year old on the right path. After trying your bikes my son realized that you can easily get around on an ebike vs. getting a car and all the additional responsibilities a car is for a kid. My kid gets around on his own.. and I got my free time back . You guys take my calls all the time whenever we have any questions and maintenance concerns. Good luck to you guys….honest service like yours is hard to find these days
This is my first time buying an ebike. And was so very happy with all the information and friendly advised by Massimo(owner) and Christain Jay his mechanic. They are both very accommodating with all the questions I'm asking. And explained everything about on how this ebikes works and about their full warranty. I highly recommend them if you're planning to buy an ebike. Especially, if your are a newbie..!
I was impressed with the ebike I received an et-cycle 720. The bike is solid and rides like a dream. Will save a lot of frustration not having to sit in traffic. I was treated exceptionally by Derick and he took the time to show me how to operate the bike and provided good pointers. I was very impressed with the service I received and would recommend Cherry Ebikes to anyone looking to buy or rent an ebike.
I had a fantastic experience with Cherry eBikes! Derek was super knowledgable and patient with me as I navigated the experience of trying out and ultimately purchasing my first eBike from him. I really appreciated being able to test things out before I made my decisions and he took the time to answer all the questions I had and even those I didn't know to ask. I would highly recommend Cherry eBikes.
Derek was able to find me my amazing NCM M3 in the colour and size that I wanted when other shops were out of stock. My wife also loves her F00 F1 foldable. We got a great deal on both bikes and Derek even delivered them right to our driveway. Great service. I wasn’t aware, until reading the reviews that they also rent eBikes. A great idea for anyone who wants to “Try before you buy”.
Massimo went out of his way to provide customer service. He scheduled a ride the next day I contacted. Found him in the marketplace. Messaging was a breeze. Prices excellent. He gave us a great deal even let us ride the bike for the weekend and decide. I have been looking to get an ebike for the past 3 years and cherry bikes made it come true ! Thank you guys and all the best.
One of the best ever person I have met is Derek in Canada. He is a Passionate cyclist and non commercial person in this commercial world. Understands a person and help in his own way. Most affordable E-bike rent with a flexible duration. I have been renting at his store since last 3 months. He is very kind, hard working and supportive person. Thank you Derek! For your help.
Just recently gotten my apollo scooter repaired by them, the best fastest services and amazing customized parts etc, show on time, well manner, well professional, and a quick response and they do delivery for pick up and drop off. Anybody wants to get there bikes, scooters, electrical fix I highly recommended. Thank you for your help and you guys did a great job.
If someone is looking for an e-bike which works perfectly as the way they look for, no doubt cherry e-bikes is the perfect place to look for. I was searching for a bike with no issues and I looked for many options. Later, Mr Derek provided me an e-bike which works more than I expected. Perfect for someone looking to use for deliveries as well.
Cherry E Bikes Our experience was phenomenal, very knowledgeable and informative. We purchased our bike after using the trial offer. They made the experience flawless. The Cherry E Bike has been a welcome editions to our family. Thank you for the fabulous experience We look forward to making further purchases with you.
Their behavior is really amazing friendly behavior.I don't even feel that I'm in any store I just feel like I'm talking with one of my close friends.Their bikes throttle is look like motorcycle it's amazing and shock observer also the suspension is awesome best e bike store in Toronto ever I saw
This is my third e-bike and by far the best, in terms of the quality of the bike, the comfort when riding and the service we received. Their price is very competitive compared to other e-bikes out there. If you’re in the market for a quality e-bike you should definitely check out Cherry bikes.
Needed a new throttle and Derek told me to bring the bike in for repair and it was completed within 2 days, as well as brake adjustments. Very satisfied with the workmanship and how quickly the turnaround was. I didn't have to miss any beautiful weather!! Keep it up Cherry …
They are very over priced 120 dollars to tell what is not working on my bike every other place is way less when I went don’t waste time here they are a scam at this point it is a robbery and for 120 they won’t fix it so you give 120 for 1 hour of work they say is necessary
Love our Attika e bikes. Move around the city with ease. They handle well. Great on roads and trails. Had them 1.5 years and would not be without them. Looking for a hitch for the dog now too! Freedom from traffic snarls is Cherry E bikes. Great customer service included!
Derrick and his team are very knowledgeable. They took their time to troubleshoot my Daymak e-bike where other technicians failed to find the real problem. Saved our bike from doing to the dump. Highly professional and I’ll definitely go back for maintenance and repairs.
Super friendly and great service. They were super accommodating and willing to work within my crazy work schedule to service my bike. Rides like a dream now. Thank you guys for your hard work. Definitely my spot now for any future service.
Ali Baba China bikes with the owners own sticker... what a joke. Owner is also very very offensive and not really honest... likes to compromise others people's business as his own. Uses fake accounts to make his business look better. Sad.
He handles every situation with utmost professionalism learning about the customer's needs. He is straight forward, helpful and a fantastic human being. I have both rented and purchased a bike from him. Totally hassle free and smooth.
Derek provided exceptional service. I purchased two e-bikes from him at an unbeatable price and couldn't be happier. He took the time to thoroughly explain everything to me prior to the purchase. The delivery was also incredibly fast.
I had incredible experience riding with cherry ebike.The bike is very comfortable and is very good for uber riders .As the bike is foldable, it is very easy to take the bike on trains and bus.The service was exceptional too …
Love the new ebike I got! I got the Et-cycle T1000 it’s a super fun bike to ride! Derek was super helpful and honest. If you have any problems with your e-bikes I highly recommend this place. Thanks again!
What can I say about Derek and Dex team... Most knowledgeable! Most honest! Most dedicated! The Best of the Best of the Best!!! You'll be a fool to go anywhere else for your e-bike needs!!! Michael:-)
One of the student friendly and affordable ebicycle. Employees at Cherry are very friendly and helpful. I had a great experience while taking my first ebicycle for rent. Thank you Cherry Bikes.
The team at Cherry were very knowledgeable and friendly. Very happy with my purchase and I appreciate the level of professionalism they displayed . Great experience and loving the bike so far!
Most knowledgeable ebike store with out any shirt cut or a problem they do all the reasonable steps to satisfy their customers I will highly recommend them to everyone! More power to u Derek!
If you're in the market for a E-Bike, I could not recommend here more. I was able to walk in and within 20 minutes I left with the best bike that suited my needs. Amazing staff and products.
Derek was amazing. Explained everything fully before buying and upon delivery! Great place to buy and they have service and parts (if you ever need it) as well. Prices are very competitive.
Cherry e-bike provided me the best service I Have ever experienced. They are very nice to customers , If you are far from the store, although try to go there, because it will be worth.
Derek has been extremely helpful with my ebike questions and reviving my battery. He's very knowledgeable but most importantly extremely honest. Thank you so much for your help!
I bought an F1000 bike today and the man who owns it helped me in everything. Thank you. It deserves more than 5 stars. I will recommend it to all my Turkish friends in Canada.
Company has a good customer service, order few bikes for our company. They came in to our location with the bikes and guided us how to use everything in details.
Highly recommended place with the best service ever! Derek was very kind and helpful! if you are looking to rent/get a bike - don't look more! Thank you guys!
Great place. Ended up finding an e-bike I liked pretty quickly, staff were great and answered all my questions and let me test ride the bike before buying.
Bike had a minor battery issue. Derek drove over to my area and resolved the issue right away. Over all a pretty good experience with Cherry E-Bikes.
Just bought the Selah yesterday amazing range and well put together, there's not another ebike on the market that's better bang for your buck!
Amazing E-Bikes! Was able to pickup one of the Bing models locally from them as a gift for my father, and he is extremely pleased with it!
Fantastic Bikes. Easily fit in the back of our SUV. We spent an hour on the trails. My battery went down one bar, my wife's not at all.
this place is incredible is well come place very helpful for the experience I have got on this place Cherry Ebike is best of the best.
Cherry E-bikes is one of the best shoo i ever visited so far. They do real business and provide accurate information on products.
Cherry Bikes are so friendly, efficient and helpful! Thank you for fixing our bikes so quickly and for being so accommodating!
Best price e bikes for sale and on rent. Good customer services and Quality. I personally bought a e bike from cherry Ebikes
Super friendly and easy to work with. Definitely recommend giving then a shout when ya need help or looking at a new bike
Very Professional & Fast service. Derek is a very good guy who cares about customer. Highly recommended.
I just got my NCM Aspen. Great hospitality. Great transportation and handling. Thanks to Derek ❤️
These guys were super nice and accommodating. Couldn’t ask for better service. Thank you !
The best place, Derrick was very helpful, & was not pushy. The best place to get an ebike.
Cherry ebikes are knowledgeable, professional,friendly and also sell a great product.
got my first e bike here (ncm m3) and it’s really amazing. very amazed by the service
Recommended! Great prices on bikes and attentive personalized service post-purchase.
The service is really good from darek. Thank you for the NCM M3 bike. I loved it.
Derek is extremely knowledgeable and supplied first class service! Great bikes!
Amazing service. Cherry ebikes is the best place to get an ebike.
Great service, very professional. Would buy from here again!!
Great service. Excellent customer service. Nice behaviour
Excellent service. Top quality e-bikes. Reasonable rates
One of the best service you can get for your money
Excellent services and customer friendly.
Prompt professional service, fair cost.
Outstanding service and very friendly.
Awesome ,Great and satisfactory
Best place you should go there
Very good guys,recommend 100%
Very good service
Friendly service
Tuyệt vời
very good
Best