Classic Cleaners is a Dry cleaner located at 8515 Westfield Blvd, Indianapolis, IN 46240. It has received 200 reviews with an average rating of 4.8 stars.
Monday | 8AM-7PM |
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Tuesday | 8AM-7PM |
Wednesday | 9AM-3PM |
Thursday | Closed |
Friday | 8AM-7PM |
Saturday | 8AM-7PM |
Sunday | 8AM-7PM |
The address of Classic Cleaners: 8515 Westfield Blvd, Indianapolis, IN 46240
Classic Cleaners has 4.8 stars from 200 reviews
Dry cleaner
"I brought my king size comforter to this location without having any sort of clue what I was doing"
"I went in as a new customer and the person behind the counter must not have had a lot of experience entering in this information because it took a minute or two for them to get to the correct screen"
"I came in on a Friday morning about an hour after the next day delivery cutoff time with several suits and shirts that my fiancé needed for work on Monday"
"Don’t really have issues with the cleaning, and the prices are in line with other cleaners, however when a had a sweater returned with a hole in it, the first employee just kind of looked at me and then said “well we keep the sweaters in a bag so it wouldn’t have caught on anything"
"First of all, the customer service “L” greets you with the friendliness that every establishment doing business with the public should have"
I brought my king size comforter to this location without having any sort of clue what I was doing. I told the friendly woman that I had never been to a dry cleaners before and she was drastically helpful with providing information as well as being very easy to talk to. We chatted for a bit and she took my information, as well as my comforter, and then set me up with a little pamphlet that had some coupons and some other offers as well as some information about the services. She was professional and personable and I regret not asking for her name. As promised, my comforter was ready to be picked up in a couple days. The checkout process was easy and pick up was a breeze. The same woman helped check me out and set me off with a "have a great day". This was such an easy thing to do that I am now wondering what else I am going to bring in to be dry cleaned. I really appreciated the business and the staff, and my comforter came back with zero complaints or problems. I would recommend anyone and everyone to this location.
I went in as a new customer and the person behind the counter must not have had a lot of experience entering in this information because it took a minute or two for them to get to the correct screen. I am a consultant and travel a lot. My home in not in this state and it was difficult for them to enter in my information. What made me leave was when I did not want to give my email address, she could not think one up and wanted my personal email. I did not want to give it to her and she told me that the computer will not go forward unless they one, I told her to make one up and she told me she tried and the computer did not like, it. Which is BS, because I program computers for a living and you can make a VALID address without any issues. She just did not want to. Which is why I will never go back, if this is an indication on how custom service works, it was terrible from the beginning what is it going to be at the end?
I came in on a Friday morning about an hour after the next day delivery cutoff time with several suits and shirts that my fiancé needed for work on Monday. Mike, the owner, explained the cutoff time and that it is outsourced so the pieces wouldn’t be ready for Saturday pickup. I received an email Friday afternoon that my pieces were ready for pickup. Mike said he saw how many items I had and the panic in my eyes about the need and he underpromised and overdelivered. I absolutely love all of the management and associates at this classic cleaners. They have the scale of a large chain but the personalization of a small business. Mike and all others are very sweet and genuinely care about their customers. This is my favorite dry cleaners that I’ve been going to for the last few years and am very fortunate to have access to this location!
Don’t really have issues with the cleaning, and the prices are in line with other cleaners, however when a had a sweater returned with a hole in it, the first employee just kind of looked at me and then said “well we keep the sweaters in a bag so it wouldn’t have caught on anything.” I tried calling the office, got voicemail, and no return call. Finally I took it back again, and the second employee took care of it. They are also extremely fussy about coupons - if you forget to show the coupon when you drop off, they won’t honor it, even if it isn’t expired. All of that said, I am still a regular customer, mainly because it’s so close to my house.
First of all, the customer service “L” greets you with the friendliness that every establishment doing business with the public should have. I brought an expensive and special garment to Classic Cleaners because they are a professional dry cleaners. The store is calming, organized, and clean, and I didn’t trust my regular dry cleaners with my garment, but I did trust Classic Cleaners. The only reason I didn’t give them 5 stars, is because they cost more, but they do a very nice job on your clothing and they will take responsibility for any mishaps!
Larissa and the rest of the staff at Classic Cleaners exceeded all of my expectations! The sad 40 year old down filled pillows and comforter I dropped off are now full and fluffy and clean. My white duvet is crisp white again, pressed like brand new. My bed feels like a cloud! The Westfield Boulevard crew is fantastic! Thank you for revitalizing and consolidating my 5 sad pillows into 3 fluffy clouds. They are so much better than I had expected.
I really appreciated my visit and dry cleaning. I had an intricate item and they took great care in listening and making certain the product would be handled properly. I found them to be friendly for my drop-off and pick-up. I am thrilled I found a dry cleaner that I dont have to wonder if I'm going to receive my items back cleaned and pressed properly. Thank you!
I dropped off several clothes ranging from suits, wife’s custom made dress and kids suit, dress shirt and pants for dry cleaning. They checked all the boxes for me: Very warm and welcoming staff, professional at work and delivered on time. All the clothes were very well cleaned and packed to my satisfaction. Will definitely go back and highly recommend the place.
Well run and friendly people. The only reason I don’t rate it a “5” is because of their use of discounts and coupons. It seems a bit careless as I am always offered these discounts AFTER I have dropped my cleaning off. The only way a discount is applicable is if it’s applied on delivery. My last bill was almost $250 and any discount would have been a big help.
I dropped off a sweater that had obvious dirt on the elbows. These were marked at drop-off for special attention. I picked it up, paid for it and found that the dirt was pretty much the same as it was upon drop-off. I was told that it might be a color loss....? Waiting to hear if they can fix it. This was my first visit and so far, I'm pretty disappointed.
It was the first time I used Classic Cleaners, for green dry cleaning. I am thankful that they provide an environmentally-safe service, plus I had a very pleasant experience. The staff was helpful, they texted me to let me know when my blanket was ready for pickup, plus they texted me about their sale and gave me a coupon to use as well.
Very good customer service the day I took my bed linens in to be cleaned. And I was very impressed even more when the gentleman who was working that day helped carry out my big comforters and other bed linens I wasn’t able to carry out on one trip to my vehicle. That was the best customer service here in Indianapolis since I moved here.
I tried to find a dry cleaner that could add water repellent to my hooded jacket. Both drop off and pick up, the woman was very courteous. I found that not all dry cleaners will even add water repellent. I got it back in a timely manner. The jacket looks like it’s brand new And now has the water repellent that helps so much. Way to go!
I use the store located on Rangeline near 86th St in Indianapolis. Your employees are first rate, courteous and wise. If they have a moment, I will usually try to have a brief conversation about life, work and experiences. I keep coming back as much for the excellent dry cleaning service as I do for the people. Bill W.
I had bought a new dress for a wedding that needed to be pressed and have some pleats flattened. I got fantastic service when I reached out initially to get pricing, the service at the store front was lovely, and they got the garment back to me looking beautiful in about 16 hours. Will definitely be using them again.
I can't say enough good things about the Classic Cleaners location on Westfield Blvd in Indianapolis. Mike, the manager, is exceptional. He's very helpful and makes sure your order is handled professionally and efficiently. We've always gotten great service, and we wouldn't think of taking our clothing anywhere else.
I have taken very old wool sweaters to be repaired and cleaned, and they back looking like new. No piling or matting, just lovely restoration. Clothes look high quality when returned, and sweaters are carefully wrapped. Also, excellent work in cleaning quilts - came back with color bright and clean. Highly recommend.
I brought is an item that needed special care and it had belonged to my recently deceased brother. They were hesitant to try anything, but took the time to research and call me the next day to explain what would have to be done. I took it back in and it came out beautiful. Very happy they went the extra mile for me!
I have been a customer of Classic Cleaners for 9 years. My clothes are always dry cleaned perfectly and done when they say they will be done. I have been dropping off and picking up in person lately and the staff is very friendly and genuinely caring about their work and the customers. Excellent service and people!
1st time trying their services. fairly expensive prices so i assumed superior service. i was very wrong. lost drawstring to expensive hoodie. called about it as soon as i picked up my items. they said they would call me back after they search for my missing piece. never called back. will not be returning.
I was impressed by the way my shirts had tissue in the sleeves. That is going the extra mile. My suit had a little tag explaining that I was asking for the moon and stars on some stains and not able to. I got a little sticker shocked but was glad to see I earned a $5 discount on my next drop.
Haven't had anything but a positive experience from this place. Karol does a great job taking care of everything I bring to her. I tried two separate spots before I tried this location and it's hands down the best experience i'v had. If there were 6 stars available I would give 6 out of 6
This place is so cool. I never knew I would say this about a place that does my dress shirts. Personal interest from day one and I never have to give my name. They just go get my shirts when I walk in. Plus, the checkout experience is so fast! It sure fits my fast pace!
I am always greeted with such warmth and friendliness when I go to Classic on Westfield Blvd. I brought a pillow case in and I was immediately warned that the yarn might run. I signed the waiver and picked the pillow case up and no runnning of yarn colors occurred.
Impressed. Came to Classic only because it was close and my cleaner for the past 25 years closed. Wow! Sorry I didn’t switch earlier. Clean clothes, great complementary extras (like button replacement if necessary) and friendly caring interested staff. A home run.
Not only has Classic Cleaners done a great job of delivering clean, well-pressed orders, but their staff at the Nora location (86th/Westfield) has always been very courteous and pleasant to work with! We’ve been customers for over 17years!
Both employees who hekped e- at drop off then pick up- were so vey pleasant and engaging while still being very professional. It only was a few days until my planket was ready however they understood it would be a couple of weeks before I
They did good work, but the alterations I had done on the zipper cost me more then my light weight jacket. If I would’ve know the price I wouldn’t have had them done. But the lady was very nice and polite when I picked up my clothes.
Clothes always ready when promised and they always give us an online reminder. If there is a reason for a delay due to an additional process, you will receive a phone call prior to the promise date. Excellent cleaning and pressing.
They dry cleaned an old coat of mine and got it looking good as new. Service was super friendly and helpful. And they even got the coat done before they said they would. I highly recommend this location.
The service was very easy to use, with a decent turn around time. It wasn’t cheap but the overall experience was excellent. I used them exclusively before and will do so again now that I have a need.
The attendant was friendly, the process was quick and simple and I was able to pick up my items without my receipt. Payment was also quick and efficient. The cost at drop off would have been helpful.
First time I used 'Wash & Fold' and I wish I would have done it a lot sooner! I was at the Nora Plaza location and I was impressed! Friendly service and great job with the laundry. I'll be back!!
My family owned a dry clean and laundry business. As a result I am very picky about the quality of my dry cleaning. Classic Cleaners has never disappointed me. I highly recommend this company.
I can always count on Classic Cleaners to dry clean and iron my clothes perfectly. Plus the young man who checked my clothes in and out was very kind and professional. Nicely done - Thank you!
Mike and his staff are always very friendly and willing to go above and beyond! I've always been very pleased with their cleaning services and emails (especially all the coupons and rewards!)
They are professional, quick turn around in my clothes! I am a church Pastor and they have done a real good job with my robes as well!! Two thumbs up AND those small suckers on the counter!
Staff who treats us like family, clean clothes from eco-friendly company, timely service, convenient location, optional pick-up/drop-off service. We like everything about Classic Cleaners.
Customer service reigns at Classic Cleaners! Always, very welcoming and helpful. And my dry cleaning and laundry is professionally done each time. I am very happy with Classic Cleaners!
Their cleaning quality is always great and is ready when they state. This last alteration request was not one they have seen before, and the result was excellent. They are the best!
I use Classic Cleaners for dry cleaning. Excellent service all the time. One time I forgot I left some dry cleaning there and they called to remind me which helped me. Thank you
They did a great job. One location I used has a great automated drop off kiosk that was great to use so I could drop off early and pick up late... open 24 hours a day!!
Great group of people. Excellent at what they do & communication was superb. I will always use them as my dry cleaners as they have warm, friendly happy staff. Thanks!
Friendly staff. Convenient location. They make my shirts clean. I only wish they would open before 8:00 AM so I am not late for work. They used to open much earlier.
My clothes come back pressed so nicely! Sure, I could wash my blouses and slacks at home, but then I would have to iron them, and they wouldn't look near as good!
The staff was very friendly and helpful. They cleaned a rug for me that had spots and they were able to remove these for me, so I am very pleased with their work.
The presser, don't care about how they press shirts. Half done, double creases. I have taken the clothes back several times and it still comes back messed up.
Had concerns about pricing asked for a manger to call me no one ever did paid the expensive price and I’m still waiting for manager to contact me
1 day service accommodated my schedule nicely. Until I have a water softener installed at my house, this will be my choice for laundering needs.
Very dependable, friendly, plus nice reminders when I forget...! I've since moved from the area but drive out of my way to still use them.
I brought in one black suit. Pants and jacket. You charged me a little over 20 bucks to clean it. Seem kinda steep. You always seem steep.
Had a down anorak with hood cleaned in preparation for winter...if we ever have one. Very efficient and pleasant business. Cudos to them.
The sales representative gave me customer service above and beyond!. They also did a great job getting deep wrinkles out of my jacket !
Classic Cleaners consistently does a good job of cleaning and pressing my shirts and having them ready when promised. Easy in easy out.
I use the app for my coupons and notifications when my dry cleaning is ready to be picked up. Larisa is always nice and professional.
I am beyond pleased with CC's service! I know I can trust them with any article of clothing and rely on them for my sheet laundry.
Always very fast and high quality! I've never had an issue with a piece of clothing, and it is always done on time. Great spot.
The folks here are always so friendly and helpful. Love the email communications that our order is done and ready to pick-up!
They were very professional and handled my stained coat. The spots are gone!!! I would recommend classic cleaners to anyone.
Where do you find all the wonderful employees. Larissa is wonderful. Today I worked with Michael. Also wonderful. Thank you.
Very satisfied with the quality and timeliness of their work. Comparatively pricey but frequently have discount coupons.
Did an excellent job on the shirts that I brought in. Classic is efficient, timely and professional. Highly recommend.
Easy to drop off and pick up! My husbands suit had a coffee stain on it & after dry cleaning it looks brand new again.
Awesome Servie and clothes are always done with care....neat, clean, and perfect!! Thanks Classic Cleaners in Nora.
The Staff is always friendly. Clothes are ready on time or before. I will continue to use Classic Cleaners -Chad
Great dry cleaning and very nice people. Had my winter coat dry cleaned this week and it feels like new again.
Clothes always look wonderful, service is quick and the people behind the counter are polite and kind.
They had a Friday special 30% off dry cleaning couldn’t pass it up they do a fine job no complaints
Cleaning bed comforters. fast complete, cleaning and excellent packaging. Very friendly service.
Excellent service and quality cleaning. So very glad that I switched from the competition.
Efficient and I like their app. My dress shirts look and feel new with their magic touch.
This is the 1st time I've used this location (Westfield dr & 86th), but not the last.
The friendliest and best dry cleaners in Indy, and I’ve tried a few over the years.
Super friendly and efficient. And clothes & items cleaned always come home great!
Excellent customer service. Karol is very friendly, knowledgeable and kind.
Dry cleaning always looks wonderful. Staff is attentive and very friendly.
Shirts laundered The woman was a pleasure to deal with. Shirts look good.
Been going there for years. Close. Good value. Great service. Great job
All items were cleaned and looked great. I love the great staff. …
They removed a stain from an alpaca wool garment. It’s beautiful again!
The the lady who waited on me was so nice, welcoming and professional.
Classic Cleaners did a great job cleaning a small rug! Good service!
They cleaned my bedding quickly and packaged it nicely for storage!
It was my first time using Classic Cleaners. I will use them again.
Excellent service, and great communications about status of order
They did a great job and Karol was super friendly and helpful! :)
Good dry cleaning & shirts. Efficient and friendly. Good value.
Great Cleaner, very proactive in making sure all is right.
The prices are way to high competitors are 1/2 the cost
Great service, courteous, always ready when promised.
Friendly staff, quick turn around. Highly recommend
Silk shirt was not clean and price exorbitant
Very good service and high quality cleaning.
Very friendly staff and quick turnaround
Super nice staff and clothes look great!
Classic cleaners did a awesome job
FriendlyFast and reasonably priced
Great people great quality
Nice people, quality work
A little pricey