Avoid avoid this rip off company I done the car insorance ok I paid £900 for deposit first month but after 2 months I sell the car and I call to cancel my insurance and they said I need to pay £590 to cancel the insurance I never in my life hear anything like this I don’t know how the government let them steal peoples money …

Not happy at all, asked to provide no claims bonus and they are not helful at all. spent 4 hours over the phone and got no where. It just seems like if there not making money there not interested. Please think before you take these on as you will need to provide documents to tour next insurance company and these guys are useless

Had to cancel my policy within the 2 week period because I made a mistake when applying and they couldn't insure. It would usually cost £50 cancellation fee and they retain the £50 set up fee so a total of £100, but the kind ladies in the

Close Brothers Premium Finance are overseeing my insurance finance. I contacted them today regarding payment methods, although this is usually something I would dread it was made amazing convenient. The representative Setsoafia-kwame was

Raised my insurance from £58 per month to £731 , from around £600 to £8000 yes Ur reading that right , then set up a direct debit then even once imaginary policy was cancelled still 2 days later took the £731 and are refusing to give it

Close Brothers are the worst company I have ever dealt with. My son passed his test and managed to get insurance with ticker. After approx. 3 weeks, he was made aware that ticker would not finance his insurance due to them using close

I had a van insurance policy through van line direct 3yrs ago, payments payed through close bros, every year since, I've insured with someone else, close brothers still send me paperwork to sign and direct debit payments are still

Tried to call this business over 120 times to make a payment. Website. Emails advise opens at 8:30 am to 6 pm. Never able to get hold of anybody. Customer care ? Clearly this company do not care. Will never use this company again.

I’m disabled and don’t have a passport or driving licence. Yet they have been happy to insure me for the past 4 years without any of this verification. I was born and bred here 61 and have worked all my life this company stinks

avoid at all costs. Followed all their instructions on how to cancel, had to chase multiple times, one person put me on hold, cut the line never called me back. eventually they

I personally don’t like this company. They’re all about the money and not about their customers I wouldn’t recommend them and hopefully I don’t need to use them in the future.

The aftersales communication ain't great, but if you can get through, it helps a lot, cos that's all consumers want, someone to talk to about their problems.

Really doesn't even deserve 1 star. Cancelled my insurance policy because of a 1 day late payment of almost £30. No call to let me know or anything.

Rude customer service, managers don't want to fix problems and crazy cancellation fees trying to overcharge you!! I won't back again !

Great finance company they look after you from start to finish, also they don't put the payments up through the contract

Con artists. Absolute disgusted company with no ethics or morals. Stereotypical insurance broker and provider. Avoid!!!

Raised my insurance for no any reason over 30% on a renewal. Is it how you thank your customers for staying???

Disgusting and shocking service. Also they charge you £30 for failed DD

Hospitality was excellent, customer service exceptional and friendly.

Rubbish , still Want money from me even though I don’t own the van