I trusted this company because of the positive reviews but ended up being Very disappointed and loss of $610. After reading online about handset I found mix information about the suitability of this model of handset so I have called them to find out if this handset will work with my normal landline. I asked so many questions to make sure this will work, and the sales guy assured me that this will work for sure. All of this was over the phone before buying it online (not that there is another way of buying anyway) as anyone else did my homework before the purchase. I also notified him that 2 other companies told me that this isn’t going to work but I trusted his knowledge and reviews and here I am now with a phone that doesn’t work. It’s a phone which needs to have internet-based line. Only after when I asked to help to connect as it wasn’t working, only then they told me these needs a special System, and I should change my provider and get VoIP service for this to work and wouldn’t take the phone back! Dishonest sales team and when I told the manager the situation, he wouldn’t believe me and told me to provide recording of the conversation with the sales guy without even checking with him the entire conversation. He told me that my stuff is trained, and this can’t be true that I am lying. First, it is illegal to record conversations without the person’s approval and I find it is very unprofessional to tell the customer to send the voice recording so he can believe me what the sales guy advised. Just the way the manager handled entire situation was rude, didn’t even try to think maybe it’s the sales guy to check with him but no he went straight to terms and conditions that you have opened the packaging which means we can’t do anything about it. Don’t trust this companies reviews they mean nothing. It sucks to be victim.

I purchased Eufy cameras from Device Deal's website. Seamless buying process with immediate email confirmation. Following my purchase, I had a query about it, so I called their 1300 number next morning, but as with every other 13/1300/1800 numbers these days, the tone that 'all our operators are terribly busy/helping other customers' started playing even though I called just 1 minute past their opening hour and was on hold for almost 20-25 minutes. So, went to their website chat which was much quicker and prompt and solved my query. The product arrived within 72 hours. So far, I am quite pleased with the overall experience. I hope the experience would remain similar if I have to contact DD for warranty repairs/returns (though, I hope I don't have to) in future. I would suggest DD to keep their 1300 number or chat line open for at least few hours on one weekend day. Happy to consider DD for my future purchase.

I bought the Kaspersky Anti Virus Product Key and after 2 x attempt to get the product key delivered to me via email. I decided to go to a reputable dealer as I could not wait any longer. Device Deal was slow and only after the 3rd contact 3 days later did they send me an email with the product key. They are very slow to respond and I will not recommend family, friends or colleagues to do business with them. They are simply not up to industry standards. Don't be fooled by the good prices, since it takes forever to get an answer out of them. Google unfortunately does not allow a zero star rating so I had to give them one to get this posted

I purchased a Trend Micro subscription and got an amazing deal, much better than the renewal I could've organized with Trend. I couldn't ask for better service, especially when I was having difficulty installing the security on my device and couldn't source the help online, in desperation rang DeviceDeal and a very kind gentleman helped me through the process, even though this is not part of their service. Highly recommend this business

DeviceDeals are fantastic to do business with. I was able to call through and speaqk to Dan, who was able to provide some good advice, not to mention the best price, on the Arlo Ultra CCTV Home Security cameras. I completed the purchase without fuss and my delivery arrived quickly, safely and exactly as expected. I would highly recommend DeviceDeals to everyone. We are very happy with the service and the value for money.

Excellent service!!!!I ordered an epson scanner from two different suppliers online each didn't have the scanner in stock and I then had to ask for a refund and wait to receive it. I rang device deals they had the scanner in stock and received the goods two days later even though I live in a remote location. Postage was also free. I highly recommend this company.

DO NOT make any purchase from here. They delivery slower than AusPost. And when you ask the order status, customer service will act like it is your fault to not be patient enough even the order delayed a few days. They customer service is rude and useless. Can't tell all the quality of their product, but I will not buy anything from this website again.

Even though the parcel went all the way to the other side of the state, (I live only a couple of suburbs away from the store), Device Deal were relatively responsive and helpful in sorting it out, as it was a fault of Australia Post and not them. When it finally arrived I was very pleased! Great product at the best price at the time. Thanks!

Thank you for the great security cameras. I bought one lot for myself and when my son saw what I had ordered he got me to order him the same package. Well, we are all so happy with our purchase. They arrived within a couple of days, set them up and they work perfectly. A great experience and I highly recommend DeviceDeal.

Great service, great price, item was dispatched quickly and arrived just a few days after ordering despite the Corona Virus. The Thunderbolt 3 Adaptor was exactly what I was looking for and it works perfectly! Thanks so much for a great product at a great price and with such fast service. Big thumbs up!!

Very happy with my modem router by Asus. Works a charm after firmware update. So glad I bought from a good seller. I called them for an update on it's eta and was kindly told it would reach me in just a few days of ordering. Thank you DeviceDeal for the great service you provided. Highly recommend.

I bought antivirus software licence from Device Deal. Transaction was smooth & easy. I spoke with them on phone & their customer service is excellent. They emailed key & download link within 24 hours. Perfect business to deal with. I totally recommend them & I'd use them again

those 1 star reviews had me scared, but i took a gamble, and glad i did. fast invoicing, fast postage, got things the next day, their stock levels were accurate. even got notified of the CON and tracking numbers within a few hours. would definitely buy again!

Great prices. Excellent service - they kept me updated with my order and delivery, beyond what I was expecting. Delivery came on time. Great arlo cameras. Very happy with the whole process of buying from this company. I would definitely recommend!

Bought online but I messed up order black printer only, anyway mikayl took care of it as long as it wasn’t used and helped me swap for what i needed a colour printer. Boo Epson marketing monochrome… just say it’s a black ink printer only

I am very happy with the fast prompt service I received from Device Deal. Buying online was fast and easy and Shipping was prompt. My Epson printer is amazing and I Will certainly buy again. Thank you so much.

The product was dispatched and shipped within a day or so. Unfortunately Australia Post let the company down as it sat in Melbourne for 2 weeks so no fault of their own. Good buying experience. Thank You!

Bad experience. While I purchase Epson printer, the scratch is found on the button and it does not look like brand new item. I requested to change another one and it was rejected.

Great price, rapid delivery, everything brand new and in good working order exactly as specified in product description

Excellent quality, fast delivery …