Give me inaccurate quote. Then tried to charge my bank the second month more than what the quote was. Error on business. no fault of my own. Was hung up on twice when I tried to resolve the issues. I found a better rate after the first month and was charged a $50 cancellation fee.

Omg my rep Ms. Janie was awesome she kept me entertained the whole time she was just amazing. I’ve never had a convo with an insurance agent that fun especially spending money lol. Thanks Ms Janie from San Antonio 210

Would highly recommend going in for an insurance quote.... got the best customer service from an agent named Kassandra at this location... I am definitely returning as a customer once I get my new car ☺ …

I went for a quote with Janie Casas and was very knowledgeable and explain in details all coverages. Will definitely be back to get my auto insurance with her when my renewal is up with my company.

Elizabeth is amazing. She found me the best quote. She was so helpful and answered all my questions. I appreciate her patience. Best customer service.

The representative Elizabeth was outstanding she went beyond the Call of Duty to accommodate me for what I needed and for that I thank her

Janie was a big help getting me a quote for insurance and explained everything . I’ll definitely will be coming back to this location.

Leticia was such a great help getting us an affordable insurance. Great customer services very detailed on explaining coverages.

Janie always has a positive attitude. She is willing to help you get the best quote possible. Thank you. Definitely recommend!

Janie is always so kind and helpful. I know I can always count on her when I have any questions. She does an amazing job!!

Thank you Elizabeth for helping us get our insurance and making sure our family is safe. Great customer service.

Direct Auto Insurance is Awesome! Thank you to Kassandra who is always so Helpful & has Great Customer Service!

Thank You Elizabeth for going above and beyond on helping me and my family get our insurance right!

I LOVED THE SERVICE she was very nice she explained everything I wish to get her every single time

Called to get some quotes and Erica was very helpful. She explained everything and was super nice.

Janie was so helpful and informative glad to do business with her and she saved me some $$$

Erica G. was super helpful! If you need to work with Direct, make sure you work with her!

Always exceptional customer service, fun giveaways, and local agents who are bilingual!

Elizabeth is amazing, very nice, professional, & made my insurance purchase easy.

Very professional, very friendly, excellent in everything, thank you

Erica was very nice and helpful and got things done quick

Elizabeth always helps me find the best insurance rates.

The girls excellent service, highly recommended

Very professional and found me the best rate

Very comfortable with customer service

ERICA GUEDEA IS A GREAT AGENT!!!!!

Thank you Erica for all your help!

Very friendly fast and efficient

Great place great service

Great customer service