I needed an invoice from about a year ago. I think this is any admin's nightmare and if they refused to help I would've understood 100%. But no not at Dis-chem SS Mall. Andre van Boom went out of his way to assist me and he found the invoice I really needed it as the product I bought was still under warrantee. What a true star.

Such friendly service and staff are so compasionate and caring. Walk-ins for Covid vaccine is from 09H00 till 15H00 we were there at 14H35 and they were so helpful and friendly and the nurse that gave us the vaccine was so caring and friendly. All the staff at Dis-Chem Somerset mall are so nice. Love going there

We've had 15 years of loadshedding, but the power goes off for a second while it switches to backup and ALL the tills go offline. Been waiting in line for almost an hour to make an urgent purchase. If there was anywhere else I could get these items, I'd already have bought them by now.

I have been waiting for product since last month, every time I go to the store the assistant will confirm my details on the diary and will tell me it will arrive in a week, since August. The service is just bad. Hermanus Dis-chem is 100% service excellence compared to this store.

I ordered my and my husband's monthly medication and was told it would be delivered on Thursday 28 December Only my medication was delivered.After several phone calls they promised it would be delivered Friday 29 December It is now 20:30 Friday 29 Dec and still no delivery!!

Always a good shop to go to, but not the clinic. I made an appointment for a flu vaccination at a given time, yet I had to fall in the ling line of other people who came on a first-come-first-see basis. WHY MAKE AN APPOINTMENT THEN? CLICKS respects one's time better...

The pharmacist who attended to me on Wednesday, was the most humble and caring human being . Mr. Alan Maarti thank you for being so helpful. Maybe you should teach the customer service ladies a thing or two from your wisdom. Keep well and be blessed abundantly …

I would really like to extend gratitude to Thembela Vela who was helping me at the till, she was so patient with me, her calm manner really made a huge difference in me when i was in panick from overspending on what I've budgeted for. Thanks

I made an appointment via the call center on Monday ,for 15:00 the Tuesday as I had to go from work during my break. Got there at 14:50 and saw a couple waiting as they didn't have a appointment. I waited till 15:10, when the nurse on duty

I visited Dischem over lunchtime. I was looking for a certain lipstick and there was only one person in that department. She was busy with a customer and refused to even acknowledge me. I waited a few minutes and then asked her whether she

I usually love going to dischem and go to them all over the country. AVOID this one! It is honestly the worst one with so many people on duty doing nothing, more staff than customers, and yet the customers are queuing and waiting for ages.

Pathetic. They demanded to see my ID today before I could buy Codeine. Had no issues before. They then tried to hide behind POPI of all acts. Why do staff always revert to the first idea that pop into their heads? Pathetic. I had to choice

Sad to say but I had such a horrible experience at your clinic today, Your nurse practitioner really need to learn some people skills. Upon entering I was treated with astonishing hostility. By far the worst experience i had by someone in

I recommend not to do your Discovery Vitality Assessments at this Dischem. I made an appointment, completed the documentation, paid for the tests just to hear they do not have Aids tests available just before my blood pressure was taken.

I wanted to buy some aromatic oils and an extremely rude employee told me there are no testers and I am not allowed to open the bottles and smell the different oils. Nowhere is it indicated that you are not allowed to open any bottels to

I returned a toaster a few days ago that i had bought online. The staff were absolutely amazing, very helpful and super friendly. The toaster was replaced with a brand new one, hassle-free. It was really a pleasure shopping there as well.

Thank you Sunanda for your service over the telephone today, your professionalism and friendly ear were exactly what I needed to help me with my dilemma You made me feel like a valued customer and this is truly appreciated …

PHARMACISTS WHO CARE - This is line by which Dis-Chem presents themselves to their clients. This ethic was never more exemplified by my recent experience at Dis-Chem, and especially by Jacolise Barnard. My wife was admitted to hospital

Absolutely shocking service at the cosmetic department. I went to dischem cosmetics todays and looked around for assistance, when I finally saw someone , i bearly even finished my sentence when i was rudely told that she doesnt work at

What a lovely place to shop at. Every time the customer service was excellent, people are helpful and caring. Many cashiers, so no long waiting in a queue. I have received my free baby bag today (for pregnant moms) and it is stunning!

I am a big Dischem fan but was disappointed for the first time at this one.They did not have a few items we needed and a staff member,upon being asked the whereabouts of them,w? not being busy at the time,directed my daughter to two

Large store with friendly staff. Had everything I needed and many things I didn't need. Many tellers which keeps the line moving makes for a very pleasant shopping experience. They also carry in through loadshedding which is great.

Dis-chem is a large pharmacy selling over the counter and prescription medication. The pharmacists are extremely helpful. You can also buy certain dry foods, beauty products, home detergents, cleaning and health products.

I made an online purchase today for some essentials that I would need for hospital. Today is Thursday and I will be admitted on Monday. However, I spoke to Sharon at Dis-Chem Somerset Mall and she arrange for me to

I didn't go there myself, went into website for a product, phoned just to make sure of availability, then asked a friend who was already there to get the product for me. Service is always good there.

Useless trying to call this centre. Was put through to the required section and phone rang and rang until it was cut off. Had to call again and same thing happened twice in a row.

Extremely unhelpful staff and pharmacists. Been a regular client, not interested to order an out of stock product, while Dischem Haazendal again very friendly and helpful.

Only 3 pharmacists working with 11 counters. Super long queue. It’s the beginning of the month, it is usually busy. Get more staff at the beginning and end of the month.

Never failed to find what we're looking for, whether meds, toiletries, hygiene or whatever. Plus, the cashier queue moves rapidly no matter how long it is. Thanks guys!

They treat customers like trash. They do not deserve the public support. I have literally decided to no longer support them due to their horrible customer service

I started off by disliking Dis-Chem because of their racist employment directives. Then was forced to go in there to buy a comb that was waiting for me at the

Such a big store, yet you can’t stay in the for more than 10 min, because its the temperature of the sun in there! Aircon is Never on! Super unpleasant

The Dischem 1 sticker every 125 you spend is an absolute lie. Never heard of such rubbish. It does not apply to every 125 you spend. False advertising.

They phone you every month to hear if they must repeat your prescription and or ad a addiitional item then they deliver it the next day good service

17th October 2023 we were helped by Michelle. Best service ever from a keen, polite and interested member of Dischem Staff. We are happy customers

Poor service.judgemental pharmacist. Hand waving in the general direction of an aisle where I should find something to treat an insect bite

I was on the cusp of the store closing and the pharmacist was very patient and helpful even though they had closed.

A very rude manager assistant called Ntswaki very unpleasant experience i had at that store!!

Messy merchandising makes it really hard to find things. Otherwise it's got a lot.

Thank you. A Clicks store with friendly staff and quick service! At last!