We have been renting a unit here for a few years. The staff are always beyond friendly, professional and accommodating. We recently transitioned to a slightly smaller unit, better fit for our size needs at less than half the price in the same building. The honesty and help from the team here was much appreciated, as always!

Nice staff, efficient @ completing paperwork, property very clean and well maintained and appears to be safe. It's a very old building with large wood rafters, plywood walls etc on each floor so if it ever goes up in flames, don't expect any of your stuff to survive but it's not something I'll lose sleep over.

Great storage facility. Conveniently located in the middle of the Pearl. The staff is extremely friendly and knowledgable and the check in was quick and easy, despite the check in person being trained. I used them several years ago and came back to store my items again because it's so convenient and easy.

Love this place. The people are all very friendly and helpful. Its easy to use and great when the weather is bad - its all under cover. Jesse is a great guy and runs a really good crew. Im sorry that we are leaving the area and will no longer get to use the Johnson Street Downtown Self Storage. Cheers

I tryed to rent here and they won't becuse of my address it is attached to T.P.I and also some debit card company's wont except my address I thank it's because the mail man don't put are mail in are mail boxes the mail man gives it to the front desk and they put it in are boxes I don't understand it.

The staff are very helpful and are easy to talk to. It was my first time renting out a storage space, and they were incredibly good at explaining everything I needed to know clearly and easily. The location is great and the prices are fair. Everything about this storage facility is easy and nice!

Easy but secure access to units. Friendly staff. Really easygoing place. Have rented with them for a couple of years and I plan to continue using their business. Convenient auto payments and I receive the receipt via email the first of every month.

We really appreciate the friendly, positive and professional demeanor from the guys @ Downtown Storage in the Pearl district. Moving from Hawaii can be especially stressful, so experiencing that “Aloha” spirit upon our arrival was really

If you are in need of a storage space in the Pearl District downtown self storage is a great place to go. the staff are friendly and very efficient and the storage spaces are good sized and the entire facility is clean and easy to access.

The people at this place are so great at customer service! I'm a dwarf, needing assistance with things like the freight elevator, and the people there are always very cheerful and willing to help. Yesterday, when I brought in a load and

New conglomerate Seattle management company. Did not notify us there was a change in management, as well as a system change. Worse did not return my call after a new gal in the office would not acknowledge their system wasn't completely

I originally had a great experience with both the building and the workers. Linda and Jesse remembered me personally and were helpful when their system wasn't cooperating. Unfortunately, one of the system errors was a wrong paid month

Affordable indoor storage. The staff are friendly and helpful. They have a good loading dock, recycling, and parking. Our treasures were safe and dry for 3 years. It's amazing how much stuff you can fit in a small storage unit.

Staff was helpful with reserving a couple rooms to choose from for storage. Everything went very well when it came to check in and payment. Found advice very helpful when selecting storage unit.

Very friendly staff. My only complain is. The doors a very thin wood door. So someone if they wanted to can put their foot or fist right through it. But other than that. its a great place.

The staff is super helpful and friendly! Billing, sign up, and cancellation was surprisingly easy, too. The facility is very clean, well lit, easy to navigate, and in great shape.

I kept my stuff here for 2 years. It was always clean, orderly, and everyone I encountered was both helpful and friendly. If I ever need storage again, this is where I would go!

The staff was very helpful in giving me a bay to park and also helped me with some furniture blankets that definitely needed, they provided exceptional customer service.

While my husband and I lived overseas, we kept many valuables at Downtown Self Storage. The unit was safe, temperature controlled, and the staff was always helpful.

Nail sell your stuff behind your back and they will not give it back to you if you're late doing late payments and they have no respect

One time I had to work with this guy named Dmitry and he was an anti-vax white nationalist. Those are the folks being employed here.

The computer crashed while renting me a unit, so the process had to be started anew. Still it was fairly quick and painless.

I had a small unit for 4 years and generally felt it was secure. The staff was always helpful and friendly.

Highly recommended. One of my friends stored some things here after their move, and recommended the

I and my niece have been in and out of Downtown Storage for over 10 years: convenient location

Extremely clean, great staff. Good downtown location. All indoor units and climate controlled

Very easy access place. The storage is very clean and well maintained. Very friendly staff.

ya I use em cause TWEAKERS r BANNED FOREVER! GOOD JOB GUYS! …

Great service! Terrific people - super helpful!

Satisfied customer of three years