Signed up for the service and chemical package when we purchased the hot tub just over a year ago. We are very pleased that we did this as it seems to offer excellent value. Our dealings with this company have always been positive and they truly are a gem! If you are interested in buying a tub give them a try …

Super fast delivery, a1 service all around. The team at Dreamspa’s arranged everything for us, we had previously almost bought from another supplier in Wiltshire who were going to get a crane and everything seemed a challenge! Not for these guys, they made it all look so easy. Big thanks to Jeff and Charleigh!

Just ordered my first ever hot tub, dealing with Jeff in the Bristol office. Despite doing quite a bit of my own research I still needed a lot of help and guidance to make sure i chose the right hot tub for our needs. Jeff was patient, knowledgable and really friendly. Great service would definitely recommend.

1st class customer service and guidance. Laura proved invaluable in her knowledge and experience and was able to talk through options. Installation was flawless and subsequent visits to showroom to collect supplies have gone as smoothly as ever. Great team and great service throughout.

had the hot tub nearly a year now, its used nearly every other day and is brilliant . The staff right from the install team right the way down to the bristol showroom staff in particular Jeff were great, any questions i have had they answered very promptly. would recommend

Stan was really helpful explained everything and answered our many questions. Tge most helpful sales person of all the different soa showrooms we visited. The delivery was quick and easy and the installation team explained everything. Really really happy. Thank you

Excellent job done by the team at DreamSpas with our new hot tub. From dealing with Jeff in sales, the electricians, the delivery and installation team led by Phil. All very positive. Would definitely recommend. Just waiting for the water to heat up!

The best spa equipment company! I purchased so many spa equipments from them. Their qualities of the product are always great, the prices are very reasonable and cheaper than anywhere else and their customer service is excellent. Two thumbs up!

From the initial advice on what type of hot tub was suitable, the ordering process, delivery and installation , Dreamspas, Cardiff have been excellent. Laura in particular could not do enough to help. The hot tub has been one of my best buys!

We had great service from start to finish. Jeff our sales contact couldn't do enough to help and advise, Tom and Charlie who did the installation were very professional and helpful, gave us lots of advice, showed us how to use all chemicals

From day one I’ve had problems, got left with the tub plugged into a extension lead which over heated and melted. In the end they did come out and sorted that out but took a deposit of me incase it was customer error! I’ve still to this day

Hot tub delivered yesterday by Phil and Charliegh. Great friendly service. They ensured the hot tub was positioned where I wanted it, provided comprehensive directions on its functions and settings and it was a lot quicker than anticipated.

I purchased a Wellis Jupiter hotub from the Cardiff store. After a long wait due to lockdowns in UK and Hungary the tub turned up and it was worth the wait. Charlie and Tom from Dreamspas Bristol with a couple of helpers (due to manouvering

Contacted John at dream spas he was very helpful and knowledgeable Just took delivery of our new hot tub Charlie and Mitch came on time and set everything up for us extremely friendly and helpful great experience would definitely recommend

So after deciding to upgrade to a hardshell hot tub i visited a different store, on arrival dint get very good vibe was there about 10 minutes came out disappointed...the same day happened to call DREAM SPAS they had appointment available

We went DreamSpa Cardiff as myself and my husband had been looking to buy a hot tub for sometime. We were greeted by a gentleman called John who was very friendly and knowledgable, john showed us everything we needed to see, showed us how

Whilst discussing what do with an odd spot in our garden last Autumn, hubby shared that he’d always liked the idea of a hot tub. Figuring that there was no time like the present to look into it, we took a trip out to Dreamspas to see what

Customer service has been amazing to date. Due to the spike in sales, we have found many other places to be less than interested in selling us the right one. Geoff was extremely helpful and knowledgeable, answered all of our questions and

We had a new tub installed by Dreamspas in Long Ashton October 20. Fantastic service from the whole team including Jeff in the store and Charleigh who installed the tub, resolved a foundation issue on the site and got us up and running. I

Hot tub was installed today fabulous service as we're based in Kent and Laura at Dreamspas Cardiff was extremely helpful from our intital enquiry during lockdown to our purchase in March we were told delivery would be July and Dreamspas

The chaps who came to install my hot tub today were very polite and professional - answering any questions/queries I had very clearly and explained all that I needed to know in a very friendly and knowledgable manner. I would have no

Charlie and Phil installed our new saturn and got us going perfectly. The guys explained all the workings and chemicals etc and we couldn't be more pleased after an 8month wait due to the pandemic and both were extremely curtious

Absolutely amazing service through whole process from browsing, buying & installation would highly recommend. Special Thanks to John- Sales, Steve - Manager & Charley & Andy for very smooth installation 2nd to none A********

The whole experience of buying, installing and now after care has been excellent. I can only praise the customer service & product. The overall package has delivered the value I expected, congratulations to all in the team.

Had a great experience from start to finish with Dreamspas I ordered my hot tub at the beginning of the first lockdown and Jeff who I dealt with pulled out all of the stops to get my delivery on time (no mean feat when

Just had brilliant service here from Jeff, very knowledgeable and friendly, couldn't have been more helpful. Took time to explain everything so we could make informed decisions and not at all pushy!

Dale and Phil delivered my hot run and helped me with installation and what to do with the chemicals brilliant with putting it in our extension i found them more than helpful highly recommend

Great service from style spas , dealt with Shaun at head office , in all fairness couldn’t do enough to help . Transferred to the local department which was Bristol ,again they were really

Thank you Stan for being brilliant with us when ordering our tub through you. You couldn’t have been anymore helpful, it was a pleasure to purchase from you! Can’t wait for delivery!!

Excellent service from Jeff at Dreamspas Bristol. He told us all there was to know and we left feeling very informed. The install guys were also fab Love our tub! …

The whole experience from purchase to delivery very good even though Covid delayed things . We are very happy with our Hot Tub. We have had to contact Dream spa since

Great service with regard to ordering and delivering our hot tub. Thank you John in sales, the Operations team and Charlie and Mitch who delivered and installed it.

Absolutely excellent customer experience. George took us through the different spas and checked what we were looking for to ensure we got the right one for us.

Both sales(Laura)and install team(Steve and Cameron)were brilliant. Always kept me informed and responded quickly. Great product(Wellis Mars) too.

Excellent customer service representative and a hot coffee offers and received ,can't wait till it's delivered my lush hot tub highly recommended

I had a Sauna installed by Dream Spa, which I am delighted with. Laura in the Office was fantastic and the installation team (Phill, Charlie and

Not to happy with how long it took for tub to arrive !! Around 5 months .. the worst part was Being told every month it was going to be another

Had my tub installed by CHARLEIGH few weeks ago after we bought it of Jeff in Bristol showroom love the hot tub kids love it too

Very happy with our Hot Tub, and John Taylor was great in helping us choose the one that was right for us in the Cardiff branch.

We purchased our SPA from George at Newbury branch and have been very pleased with great service and friendly sales techniques