Enfield Post Office

96 reviews

27 Church St, Enfield EN2 6AQ, United Kingdom

www.postoffice.co.uk

+443457223344

About

Enfield Post Office is a Post office located at 27 Church St, Enfield EN2 6AQ, United Kingdom. It has received 96 reviews with an average rating of 2.5 stars.

Photos

Hours

Monday9AM-5:30PM
Tuesday9AM-5:30PM
Wednesday9AM-5:30PM
Thursday9AM-1PM
FridayClosed
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Enfield Post Office: 27 Church St, Enfield EN2 6AQ, United Kingdom

  • Enfield Post Office has 2.5 stars from 96 reviews

  • Post office

  • "For the two ladies that work at the counter how dare you swear at customers just because they asked to use sellotape"

    "I use this post office regularly and always have a good experience"

    "Appalling customer service"

    "This is my regular post office for many years"

    "Having twice experienced a long wait for an Amazon parcel I was collecting I tried to politely give some feedback that the system isn't quite working"

Reviews

  • Hatice Silfikir

For the two ladies that work at the counter how dare you swear at customers just because they asked to use sellotape. They could of told me nicely that they don’t provide sellotape but instead they started shouting and swearing? I will treat you the same way you treated me. Treat your customers with RESPECT.

  • I Hamou

I use this post office regularly and always have a good experience. Today, one of their employees Chirag went above and beyond to help me with a very stressful return of a mattress whilst juggling an 8 month old and a 2 year old toddler. Honestly couldn't have done it without him, massive thanks again!!

  • Alex Segre

Appalling customer service. After keeping me waiting for over 15 minutes in the queue, the employee was not only completely unapologetic but rude and aggressive. The attitude here is one of total contempt for their customers. Any other business with this quality of service would go bust very quickly.

  • Viral Patel

This is my regular post office for many years. I m reading the reviews which really makes me feel bad for the staff members working hard at the branch. I would like to comment that they have been really helpful and efficient.They have been putting up with so much abuse and nasty behaviour.

  • Alexandra Michael

Having twice experienced a long wait for an Amazon parcel I was collecting I tried to politely give some feedback that the system isn't quite working. I was shut down, told that I was offensive and that it wasn't worth listening to me. Shocking customer service. Very defensive.

  • Anastasia Gerali (Alasia Lifestyle)

Like anything, your experience will be determined by your attitude. I find the staff at my local post office very friendly and helpful. The queue is the queue, but this is dependent on the time and a little bit of luck. Thank you to all the staff here for always being pleasant.

  • Fonzi Mcfonni

The women that work in this post office have no manners and are grotesque. The way they speak to you is disgusting. Their attitude when they speak to you is the poor. They take no pride in their jobs. Look at all the reviews of how bad the customer service is at this place.

  • V P

Very poor customer service. I have used this post office a few times; it always has large queues and not enough staff to serve customers. You can go there any day or time, and there will be a queue. They need more staff to serve people quickly and efficiently.

  • Filipe Pereira

As a NHS and key worker i feel disappointed the way i was treated today at your brunch me and a few others entered when the door was still open and was been refused to use your services claiming that they were shut . I explained to the tall

  • Roselin

Recently I went to this Post office to ask for my parcel and all I got from this Indian lady is annoyance because I asked her questions about my delivery. I myself come from the same country as she does, and they treat their own people with

  • Hanna Vityk

Absolutely disgusting service that does not exist I got email to pick up my parcel from Enfield post office at 23 church street and there is zero signs that it’s only a certain timing one can pick up parcel because person went on lunch and

  • Trisha Okwuezolu

My parcel was held on to for 48hrs without an attempt to be delivered. When they eventually attempted i was never contacted via calls or emails. And it was returned as no answer because there's no one at home. What happen to safe poaches,

  • Chris Douglas

Poor excuse for a post office.. this isn't speaking as a customer but as someone who has to deal with the fall out of them sending many annoyed customers our way in the sorting office... won't take any click and drop items sent via royal

  • Ozlem Subasi

Extremely rude lndian guy ruined my day today. I went there today, this is my local Post Office. Another lady was serving me and we started to have a discussion with her,she was mistaken on calculating the total and charged me ( maybe by

  • Enrica Francioso

My husband went to the Enfield town post office for a prepaid envelope and was given the wrong thing he then returned the next day to rectify it and was served by the same extremely rude English lady who had zero customer service she was

  • Secil Gumus

Nasty staff as soon as you ask for advise or help you get shouted at. I was with my little son and got shouted at by two staff members for asking for help. Apparently their not allowed to help what to ever even if it’s a question. I was

  • Chris C

I cannot describe just how useless they are within this post office. No one ever seems to know what they are doing and forget asking a question because they do not seem to ever have answers. I posted a few letters a few weeks ago, to my

  • Sami milly

Heavily pregnant woman come in and asked to be seen quickly because she is feeling faint. Your staff said no and to line up or sit down but there was no available seating in the whole store. Consider your self lucky she didn't actually

  • J Genyte

I have been going to this Post Office for years but I have had many bad encounters there. Most staff are very rude, apart from the gentleman and the older lady. Very unhelpful and seem to really hate their job. The English woman is

  • Eos Eos

In 20 years this post office has never failed to please. Always smiling, very able staff and their kindness to members of the public who are struggling is wonderful to see. They brighten everyone's day

  • natalja s

Stop do excuses it's strike. Just be humanly. I had issue with my latter. I sent on Tuesday. Assistant explained its,strike. Today Saturday 9:35 am I face 2 Asian stuff in counters. They like not

  • Onur Guzeller

Very rude staff members. Quit your job if you can’t be polite to customers. The two old ladies that work at the counter needs to learn how to be polite. Won’t use this branch again.

  • Daisy Flower

Disgusting staff member’s attitude. I wish I never stepped in that door. They ruined my mood for the whole week. I’m speechless how they’re still working there. ‍♀️ …

  • Azizur Rahman

The lady cashier does not accept pennies when depositing sums of cash from business. The customer service at this post office is the worst I have experienced.

  • Helen Kitson

Not good. Sssoooooo slooowww!!!!! Been in a few times. Full queue and yet they send off staff for a break?? Typical customer service people!!

  • Rebecca South

One of my local post offices. Always huge queues & staff are incredibly slow. Was left for 40mins before.

  • Sofiya Stoyanova

What an appallingly rude customer service! The lady at the counter greeted me with ‘what do you want?!’

  • Daniel C

AVOID THIS POST OFFICE! This has to be one of the worst post offices in London. The staff are just

  • Reza G

Nice, polite and helpful staff. Many services provided here and great local service.

  • Lina Vencke

Rude, arrogant, misbehaving Manager. Just avoid this branch .

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